BUYER BEWARE!! Nice place, until three main bathrooms downstairs backed up with raw sewage spewing thru showers. Feces soaked water flooded entire downstairs - laundry room, hallway, and 3BR. Had to emergency evacuate house, including walking thru human waste in the evacuation. Unimaginable. Wrecked a vacation - people came in from four states, including TX and FL. True North provided three displacement options - two places were dreadful and the one we settled at was only okay, steep downgrade. True North/Christian only partially corrected the situation with a 50% refund. He ultimately stopped replying to my calls and texts. Unprofessional. Vrbo refused to refund a $499 service fee for a 3-night stay (was supposed to be 6 nights). Refunding half of the $499 would have resolved this. Reached out w/ photographic proof to Vrbo and they gave me a canned answer that the whole reservation was not canceled, so they cannot refund anything. Would they charge $499 for a one night stay? What's their human feces customer service policy? Worse travel experience ever - BUYER BEWARE with renting from True North, this property, or Vrbo. Do not know how to submit photos or videos, but we have the proof. Just dreadful and disgusting. Shame on them all.