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Opiniones sobre Kettering Park Hotel & Spa

4 out of 5
Kettering Park Hotel & Spa
Kettering Park Hotel, Kettering, England

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 373 de 735 opiniones" "
Evaluación: 8 - Bueno. 261 de 735 opiniones" "
Evaluación: 6 - Aceptable. 66 de 735 opiniones" "
Evaluación: 4 - Mediocre. 22 de 735 opiniones" "
Evaluación: 2 - Terrible. 13 de 735 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Clara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Precioso hotel
Se hospedó 1 noche en diciembre de 2018
Respuesta de GM el 18 dic. 2018
Thanks Clara !!

10/10 Excelente

Gillian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de SL el 25 abr. 2024
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in easy and friendly. Breakfast, out of this World.
Se hospedó 2 noches en marzo de 2024
Respuesta de SL el 25 abr. 2024
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 Excelente

Troy

Se hospedó 1 noche en febrero de 2024
Respuesta de SL el 29 feb. 2024
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Excelente

Andy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic Spa and Hotel
Had a fantastic weekend break with my wife for a birthday celebration. Lovely meal in the restaurant on the first night. Spa is great to relax. Would definitely recommend.
Se hospedó 3 noches en enero de 2024
Respuesta de SL el 31 ene. 2024
Thank youf or your lovely review after your weekend with us. We hope you had a great birthday and hope to see you both again soon

10/10 Excelente

antony Alan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly Hotel with good service. Fantastic
Fantastic hotel All the staff was fantastic Had a lovely room . Had food at the bar was very nice. I must say the breakfast in the morning was very nice and staff fantastic!!! 5#
Se hospedó 1 noche en enero de 2024
Respuesta de SL el 31 ene. 2024
Thank you so much for your wonderful review. It is nice to hear that you enjoyed everything so much and that the team look after you so well

8/10 Bueno

Nicola Lyn

Se hospedó 1 noche en enero de 2024
Respuesta de SL el 31 ene. 2024
Thank you for your kind rating. We hope we can welcome you back again soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Love Kettering Park
Great stay as always
Se hospedó 1 noche en enero de 2024
Respuesta de SL el 31 ene. 2024
Thank you for staying with us again and we are so glad it was as good as previous stays

10/10 Excelente

Katie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de SL el 31 ene. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excelente

Nicola

Se hospedó 1 noche en diciembre de 2023
Respuesta de SL el 31 dic. 2023
Thank you for your wonderful review. I hope we can welcome you back again soon

6/10 Aceptable

Kate

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
A disappointing 4 star experience.
Was disappointed that our bedroom and bathroom were unheated when we arrived at 7pm and we sat in our coats for 20 minutes whilst reception reset the heating. I found the automatic bedroom temperature overnight insufficient. I would have prefered the heated towel radiator to be functioning to dry our wet bath towels and heat the area. I would be reticent to stay again. It is maybe different in the summer? I didn't dine so can't comment. My husband used the Spa and enjoyed the facilities.
Se hospedó 1 noche en diciembre de 2023
Respuesta de SL el 31 dic. 2023
Thank you for taking the time to share your feedback and I am dissapointed to hear that it was not a great experience. We work hard to deliver a great stay and I am sorry you didn't feel comfortable on this stay.

8/10 Bueno

Jason

Viajó con su pareja
Le gustó: Limpieza, personal y atención
We go here once a year so are familiar with the hotel, staff and overall facilities. It was a bit disappointing tho hot tub was out of order in the morning as we always pay extra to use the spa and this is the only facility apart from the pool we use. Overall nice relaxing stey though.
Se hospedó 1 noche en noviembre de 2023
Respuesta de SL el 31 dic. 2023
Thank you for your review and I am sorry that we had an unscheduled maintenance work on our jacuzzi on the morning of your stay. I hope you will chose to stay with us again as you know from your previous stays that the guest experience is important to us

8/10 Bueno

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
OK for one night stay but as regular guest starting to look tired.
Se hospedó 1 noche en noviembre de 2023
Respuesta de SL el 31 dic. 2023
Thank you for taking the time to leave us your feedback.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de SL el 26 nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de SL el 26 nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de SL el 29 oct. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 Excelente

Cathryn

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel great location, great room
Can’t fault this place. Room is great - gorgeous pillows! Great to see trying to make efforts to reduce single use milk plastics - it was a little tough to find the milk dispenser though as I couldn’t find one on my floor - but minor issue. Restaurant in the morning was a little chaotic - quite a queue to get in and then issued getting my order to go thru, then 2 portions of the same thing came I get you make to order ti reduce food waste on the buffet but you jeee to have a simpler menu to reduce the time the host has to spend to explain the menu and want is included and what you have to pay extra for - it just makes you have a queue at the entrance!
Se hospedó 1 noche en octubre de 2023
Respuesta de SL el 29 oct. 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

8/10 Bueno

IAN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de SL el 27 sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 Aceptable

Jacqui

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de SL el 27 sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Darrel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de SL el 30 ago. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Margaret Elizabeth

Se hospedó 1 noche en julio de 2023
Respuesta de SL el 30 ago. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent Kettering Hotel
A perfectly situated excellent and comfortable hotel in Kettering with great rooms serving excellent food.
Se hospedó 1 noche en julio de 2023
Respuesta de SL el 26 jul. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Scott

Se hospedó 1 noche en julio de 2023
Respuesta de SL el 26 jul. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Bueno

Jane

Se hospedó 2 noches en julio de 2023
Respuesta de SL el 26 jul. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Paul

Se hospedó 1 noche en junio de 2023
Respuesta de SL el 26 jul. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
If you want to have a relaxing time, this is the place to go! Lovely staff, very friendly and helpful
Se hospedó 2 noches en junio de 2023
Respuesta de SL el 20 jun. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Excelente

Penelope, Austin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de SL el 20 jun. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Excelente

heather

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cannot fault this hotel everything was just right
Amazing hotel so many touches to detail whatever was needed was there. Staff went out of their way to help the bed linen was super great choice of pillows unlimited milk and water from the dispensers at the end of the corridor from Daisy the cow and a water filter machine. Comfortable sofa and chair at the table/desk just could not wish for more the towels in the bathroom were lovely. Dining and breakfast were excellent.
Se hospedó 1 noche en mayo de 2023
Respuesta de SL el 26 may. 2023
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de SL el 26 may. 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 Excelente

Khaila

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Very reasonable
Was more to do with what I was paying for and different members of staff was saying different things because I asked does the extra cost your charging me does that include my breakfast dinner also spa pass it’s just I dunno why to say then on last day of checking out being asked to pay for my breakfast after being told that was paid for, for the 2 nights I was staying and also being accused of smoking in your hotel room too found that a bit of an insult too concidering I don’t smoke indoors at home. But other that I did enjoy my stay 🙂
Se hospedó 2 noches en mayo de 2023
Respuesta de SL el 26 may. 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

10/10 Excelente

Yuk Foon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old style property
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 26 may. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 26 may. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great getaway and the staff could not have been more helpful (especially the front desk staff, thank you!!) Are in the bar which was quiet and cosy. Good food too. Pool area was very busy due to some wedding parties that were there, but still not ridiculously overcrowded. Also, considering there were weddings going on on property, didn’t hear any of the noise. Would definitely stay again! Thank you for a great stay.
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Greg

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We have stayed at the hotel 3 times now and each visit the staff have excelled in customer service throughout the hotel!
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Dan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

2/10 Terrible

Jamie

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en abril de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to rate your recent stay with us and I am sorry to read that it wasn’t the most positive one. Whilst I wish you had a better experience; I do help you return one day so that we can give you the great hotel experience that so many of our guests have grown so fond of.

8/10 Bueno

Princess, London

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed at this hotel for four nights. It was my second time staying and my experience was a pleasant as the first. The room was clean and well furnished. I had an issue with hairs on the duvet and bed sheet that weren’t mine but after addressing this, it was rectified. The added fridge amenity definitely served it’s purpose. The bathroom was clean and well stocked with towels and toiletries. A personal preference for improvement would be adding a handheld shower head. There was ample wardrobe space and an ironing board and iron was provided too, which was great. One difference from my last visit 5 years ago was how they provide milk and water - through a refillable jar which is very eco-friendly. Breakfast is a bit on the pricey side for what is provided however it is delicious. I had the room service breakfast option and the dine in option - both were good experiences however, with the room service option we received cold toast which I couldn’t eat. There is ample free parking space at the hotel and although the car park was always packed during my stay, I never not had parking. A visitor - the hotel cat - decided to climb through our window which left us all screaming in shock. So I suggest not leaving your windows open if you don’t like cats. Overall, a lovely experience and would definitely recommend staying here.
Se hospedó 5 noches en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us and I am sorry that you were visited by our resident cat Oscar. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Wilma

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 Aceptable

Mark

Se hospedó 1 noche en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 Bueno

Yoshifumi

Se hospedó 3 noches en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 Excelente

Giuseppe Francesco

Se hospedó 1 noche en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 Aceptable

Yoshifumi

Viajó por negocios
Se hospedó 3 noches en marzo de 2023
Respuesta de SL el 29 abr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean, comfy and quiet shower/bath was good the building had a lot of character , very good value and we had a very pleasant stay and undoubtedly will stay again in the future
Se hospedó 1 noche en febrero de 2023
Respuesta de SL el 28 feb. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
Fine, but disappointing spa and gym barrier
Really disappointingly, and with no reference here, you can only use the spa and gym facilities if you book directly with the hotel, otherwise it is a £10 fee. Really disappointed to learn that when turning up for a late night swim after working all day. Unprofessional to not make that clear here.
Se hospedó 1 noche en febrero de 2023
Respuesta de SL el 28 feb. 2023
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. The spa access fee is stated in our conditions and I am sorry you missed this. I am pleased to hear in general you enjoyed your stay and hopefully we will have the opportunity to welcome you back in the not-too-distant future.

10/10 Excelente

Jake

Se hospedó 1 noche en febrero de 2023
Respuesta de SL el 28 feb. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

10/10 Excelente

Sarah

Se hospedó 1 noche en enero de 2023
Respuesta de SL el 30 ene. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Stephen

Se hospedó 1 noche en diciembre de 2022
Respuesta de SL el 21 dic. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very pleasant room, clean and comfortable .
Se hospedó 1 noche en noviembre de 2022
Respuesta de SL el 21 dic. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 Excelente

Lara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good over night stay, we didn’t add on the breakfast as it was £20 each! We also added on the use of the spa facilities for £10 each which was really nice!
Se hospedó 1 noche en noviembre de 2022
Respuesta de SL el 21 dic. 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon