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Opiniones sobre Gilmore Hotel, Trademark Collection by Wyndham

2.5 out of 5
Gilmore Hotel, Trademark Collection by Wyndham
326 Front St, Ketchikan, AK

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 117 de 526 opiniones" "
Evaluación: 8 - Bueno. 190 de 526 opiniones" "
Evaluación: 6 - Aceptable. 128 de 526 opiniones" "
Evaluación: 4 - Mediocre. 60 de 526 opiniones" "
Evaluación: 2 - Terrible. 31 de 526 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

7,2/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Hotel antiguo con pobre mantenimiento
El hotel esta bien ubicado, sin embargo tuvimos muy mala experiencia con el sanitario. Estaba totalmente tapado y no hubo manera que pudiera funcionar, teniamos que hacer uso del sanitario de la recepcion escaleras abajo. Nos quisieron dar otra habitacion, y esta habia sido utilizada por alguien mas.
Se hospedó 1 noche en julio de 2017
Respuesta de JPerry el 5 dic. 2017
Thank you for your kind words. We work hard to make sure our customers are happy! Glad you enjoyed your stay and the food at Annabelle's!

8/10 Bueno

mariela, guadalajara, jal. mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel en edifico histórico en un lugar privilegiad
Me gustó mucho el edificio y el lugar en que está

10/10 Excelente

Deanna, Newport

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff- great location
Se hospedó 3 noches en septiembre de 2023

4/10 Mediocre

Eric S

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
Stayed there to catch cruise ship. Our room was not at all what was pictured. Very small, no fridge, could hear everything in room next door and we woke up to a big leak in the ceiling that looked like it was about to drop. They did comp us for one night and our cruise ship docked right across the street that made it easy to get to. But taking that into consideration would have booked somewhere else.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Eric C.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Above and Beyond Arrangements, Very clean and Comfortable, Historic Charm, Extraordinary Staff , Close Entertainment and Quality Dining .A Must Stay!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming landmark hotel
The Gilmore Hotel is a landmark hotel which means it is old. If you are not prepared to accept this includes the use of stairs as no elevator is in the building, there is no central air and parking is on the street then looks elsewhere. Otherwise enjoy the nostalgic atmosphere of this small, clean and cosey hotel. Call ahead and the front desk will advise you on parking or arrange for pick up at the airport.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

logan

Viajó con su pareja
Due to a change in our vacation we booked our stay last minute through the Expedia app which I rarely ever do but due to poor cell service in the area and the fact that Expedia said they had 6 rooms available I figured it would be safe and convenient to book through the app. . Long story short we showed up to check into our room and they had no rooms for us. My advice is don’t rely on the hotels communication with Expedia.The Gilmore did in fact have 6 rooms available but they were down for cleaning. Lesson learned Always call the hotel directly especially when booking last minute. We were fortunate there was another hotel that had a room available as we wouldn’t have had a place to stay for the night.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Dana

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Michael, Newnan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great older hotel! Rooms and bathroom are a bit smaller, but you’re in a prime location downtown.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Angela Watson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed a week. The staff was fantastic Highly recommend
Se hospedó 7 noches en julio de 2023

10/10 Excelente

William and Dorothy

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Gerard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable room
Good clean room kinda noisy with a room on the Main Street.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Francine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Alexander

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
No air conditioning in the room. Usually that shouldn't matter in Alaska but we stayed during a warm day and night and opening the windows did not change the boiling temperature in the room. At least a fan would have helped but no airflow.

10/10 Excelente

Eric

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfectly centered on the city, many amenities and kind people. Very satisfied, thanks !!!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great old building, no lifts.
Great space. No lifts, it’s an old building. Be aware if you have lots of luggage.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Alfred

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel with warm and caring staff.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent staff they helped in every way that was possible in fact, I think they went above their job very very pleased with them
Se hospedó 8 noches en junio de 2023

10/10 Excelente

Clara

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Shelley

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Glenn

Se hospedó 1 noche en junio de 2023

10/10 Excelente

vincent

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alaska the Beautiful
Ketchikan is beautiful. This was my 1st visit to Ketchikan. The Gilmore is very nice! It is a historic vibe. My view of the water & cruise ships was great! The hotel is convenient to all of the local restaurants & shops.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Chloe

Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Susie

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Stephen

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean and cute. The water pressure in the shower was fantastic, especially for an old building. Beautiful view of the water from our room. Helpful staff. Would definitely stay their again.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Troy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful older hotel across from inside passage. Restaurant Annabelle’s is next door Everything is in walking distance Staff was amazing.
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Theodore

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención
Comfortable quiet room
Se hospedó 3 noches en septiembre de 2022

2/10 Terrible

Gibert

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I didn't want to do this. I have been going to Alaska for 20 years and always wanted to stay at this property. After seeing the photos on line, we booked this. After traveling all day, we checked in, got out room and had to walk up six flights of stairs with our luggage. The carpets were very dirty. When we went into the room, it was so small. the bathroom had this tiny stall shower, like one you would have in basement. The room was so tiny. about two feet around the queen size bed. When I went to open the curtain for the view, it was a view of another build, just two feet away. We picked up our bags and headed back down the stairs and went elsewhere. It took some fighting however we did receive our refund.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Elizabeth, Spickard

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Darin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great location
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Darin

Le gustó: Personal y atención
Not fancy, but it was conveniently located and the staff was very helpful
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Lee

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Basic and functional but perfectly adequate for a few nights stay. Great central location
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Stephen, Carlsbad

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Street front room was noisy! Trash truck driver was on time every noght at 4AM!
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Bradley

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

DAVID, Rancho Santa Margarita

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service, no elevator but staff helps with bags. Bar and restaurant are very friendly with great staff. Located very well downtown. Would stay there again if in Ketchikan.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was good to walk around the town.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Kyle

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property was homey, clean, and historic. They should advertise there is no air conditioning, no elevators, and no on-site parking.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Kenneth, Granbury

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Older hotel, staff was super friendly and helpful. Perfect location close to dining and shopping. Customer service was excellent.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Dale

Le gustó: Limpieza, personal y atención
Convenient Location Friendly Staff Good attached bar and restaurant. On Call Shuttle.
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Jerry D

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The room tiny,no coffee maker,window look direct at moldy wood wall and gutter,no screen, no lock,no air
Se hospedó 4 noches en agosto de 2022

4/10 Mediocre

Amber

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The room was extremely tiny and smelled bad. You can hear everything through the walls. I’ve stayed in many historic properties before so I knew it would have quirks but I would not stay at this hotel again. The only positive is the location.
Se hospedó 7 noches en agosto de 2022

8/10 Bueno

Wynne

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great location; not HC accessible
OLDER hotel, so small/cramped room/bath. NOT MOBILITY CHALLENGED OR HANDICAPPED ACCESSIBLE! (Found out only has rooms on 2nd & 3rd floor a week before trip that was planned MONTHS in advance. No elevator: stairs only. Great service! Fantastic location! Great food nearby: Annabelle’s & Sweet Mermaid 50’ away! They call/pay for Sourdough Cab. PERFECT for average traveler! NOT for HC.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The entire stay, from shuttle pickup, check in, dinner at Annabelle's, the awesome room, check out and shuttle back to the airport were terrific. I loved the location and the room was charming and comfortable with a beautiful view and great location to area restaurants, shopping and attractions. I had dinner at Annabelle's which is connected to the hotel and the dinner and service were excellent! The hotel staff were very friendly, professional and accommodating. I will definitely stay again!
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Wendy

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Ryan

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Upgraded Room a Must Here
Room was ok, bed was comfortable. Window in our room was a foot away from the building next door and did not stay open . We asked twice for a fan for the room and staff wasn’t able to find one although rooms facing the water with unobstructed windows had fans in them. We also had a reservation for Thursday and due to a flight change we arrived early Friday morning. We weren’t allowed to check in until 3 PM on Friday because they “had to turn the entire hotel”. Was told to check back in a few hours and see if there was a room ready, which we did at 1PM. When we came back the gentleman at the front desk told us right away nothing was available until 3, yet he didn’t check to see if there was anything ready. If you are planning on staying here, get an ocean view room. The others are cramped and stuffy and fans aren’t provided.
Se hospedó 3 noches en julio de 2022