3 bares, bar junto a la piscina

Opiniones sobre Pine Ridge Dude Ranch

2.5 out of 5
Pine Ridge Dude Ranch
30 Cherrytown Road, Kerhonkson, NY

Opiniones

6,8
Evaluación: 10 - Excelente. 4 de 16 opiniones" "
Evaluación: 8 - Bueno. 3 de 16 opiniones" "
Evaluación: 6 - Aceptable. 5 de 16 opiniones" "
Evaluación: 4 - Mediocre. 3 de 16 opiniones" "
Evaluación: 2 - Terrible. 1 de 16 opiniones" "

6,4/10

Limpieza

8,0/10

Personal y atención

7,6/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pine Ridge did a great job of making the customers feel clean and safe from the virus!
Se hospedó 3 noches en julio de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Front Desk el 22 oct. 2019
Thank you for your review. We hope to see you soon!

10/10 Excelente

Liz, New Jersey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an amazing time would absolutely go back!! The staff were amazing!
Se hospedó 2 noches en octubre de 2019
Respuesta de Front Desk el 10 oct. 2019
Thank you for the kind words! Hope to see you again!

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de Front Desk el 7 oct. 2019
We hope next time you visit us, you give us a 5!

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Front Desk el 30 sept. 2019
We would love to hear about your experiences and why you left a 1 out of 5.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay if you like horses. Stuff is friendly. Food is good. Plenty activities on the side.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Front Desk el 10 sept. 2019
Thank you for your review! We hope to see you again real soon!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
This is good quick trip to get away from NYC, but it's very expensive for what you're getting. It is all inclusive which makes it easy not having to worry about meals, but the meals are very basic. For Dinner we ate burgers, hotdogs, and ribs (tad dry), breakfast was fine an omelet station would have been great, and then for lunch, they literally lay out cold cuts and you make your self a sandwich. Again, I didn't go up for the food, but at the rates we were paying, I didn't expect to have better options. Otherwise it was a really nice time. I'd go back but only if we get a deep discount deal.
Se hospedó 1 noche en julio de 2019
Respuesta de Front Desk el 24 jul. 2019
Thank you for your review. We hope to see you again soon!

8/10 Bueno

Mike

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Se hospedó 3 noches en junio de 2019
Respuesta de Front Desk el 4 jul. 2019
Thank you for your review! We hope we see you real soon again here at the ranch!

4/10 Mediocre

Donal

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Wildly overpriced for a 2/3 star quality place. Will not be using Hotels.com again.
Se hospedó 1 noche en junio de 2019
Respuesta de Front Desk el 28 jun. 2019
We are sorry that your stay wasn't what you expected. Please call the ranch directly and we will try an make your next stay perfect.

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
a perfect family reunion location
I organized a family reunion at Pine Ridge, bringing together family of all ages (2-72) from across the country. We had a fantastic stay, from first pony rides to the jumping pad to shared meals and s'mores at the campfire. The rooms vary (it's an older property being slowly brought back to life and remodeled). Food was delicious and plentiful. The people who work at Pine Ridge couldn't have been nicer or more accommodating, whether they were helping with special diets or our private gathering or nervous riders. Special shout outs to Vicky, Eva, and cowboy Mike. Prices were very reasonable, and we loved the all-inclusive aspect and atmosphere. My only suggestions for the future would be more water stations (with souvenir canteens?) instead of generating lots of plastic bottles. And newer mattresses and pillows. We thought wifi only in the lobby worked well; it kept us from working or being stuck in our devices. Weather was glorious. It's such a pretty area. Be sure to visit the Walkway over the Hudson while you're nearby. Thank you for hosting our extended family and helping us create amazing memories.
Se hospedó 4 noches en junio de 2019
Respuesta de Front Desk el 28 jun. 2019
Thank you for your amazing review! We hope to see oyu again real soon!

4/10 Mediocre

Barbara

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Poor Experience
Room: Small and very outdated, I booked 2 king beds but got 1 king, 1 queen and bunk beds that took up half the room. Beds extremely uncomfortable, sinking and very loud creaking. No fridge, no coffee maker, no microwave, only 2 outlets in the room. Front desk rude and very unaccommodating. I booked Friday and Saturday as 2 separate reservations and called 3 days earlier to inform the hotel so that i would not have to move rooms but they had me move anyway. Our room key also randomly stopped working we were locked out of our room. Staff give incorrect information about events/activities/other or most say they don't know. Tried to sign up for horseback riding and was given wrong info so we had to go back and forth between front desk and barn. Once at the barn there was nobody there to even ask for help. Food is inclusive but only an hour window for each meal and poor selection - mostly fried food. Indoor pool is only open 8-10 pm so my child could never enjoy it. Forced to use outdoor pool that had freezing water and all the children were shivering even though it was 85 outside and sunny. On our last day we tried to use the Atm to get cash for tips for cleaning crew and servers who did a great job but the atm was not working. Credit card reader on the vending machine did not work.
Se hospedó 1 noche en mayo de 2019
Respuesta de Front Desk el 31 may. 2019
Hello! We are saddened by this review. We do have several new employees, but we will use this as a training tool. Our reviews in general are amazing. We are sorry you did not enjoy yourself.

6/10 Aceptable

Amanda

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Overpriced accommodations.
Se hospedó 2 noches en mayo de 2019
Respuesta de Front Desk el 31 may. 2019
Hi Amanda! We are sorry you felt the accommodations was overpriced. Your reduced rate booked thru Expedia included your accommodations, all of your meals, horseback riding and all of the events and activities that the ranch offers. Happy Trails!

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Could be very nice. Needs maintenance and upgrades.
Se hospedó 1 noche en mayo de 2019
Respuesta de Front Desk el 31 may. 2019
Hello! We just finished a 2 million dollar renovation, with more in store. Please call us at the hotel if you would like to discuss your stay.

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family get together at the Pine Ridge Dude Ranch
We had a wonderful time at the ranch. Our granddaughter loved riding the pony, the food was good and it was nice having everything taken care of so that we could just visit and enjoy ourselves.
Se hospedó 1 noche en abril de 2019
Respuesta de Anna L el 24 abr. 2019
Thank you so much for your review! We hope to see you real soon!

4/10 Mediocre

ARahman, NJ USA

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Too expensive for very low value. Phone in the room doesn’t work. Bugs found in room. Horse rides were very nice. Lunch is very poorly prepared and displayed. When you pay close to $500 per night for each room you’d expect the food to be a bit more than bread slices, cold cuts and dry brownies. Would’ve been a nice trip should they have kept the room cost around $250 per night ( our family is 2 adults and 4 children so we had to take 2 rooms for 1 night)
Se hospedó 1 noche en abril de 2019
Respuesta de Happy Trails el 3 may. 2019
Thank you for your review. We will take your comments and improve on the lunch. We have a buffet style lunch since most guests are to busy with the activities to have a formal sit down lunch. I did look up your reservation. Your room rate per room was $277.16. This represents a discount you received thru Travelocity. We hope if your ever in the area again, that you will give us another chance.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en marzo de 2019
Respuesta de Anna L el 24 abr. 2019
Thank you for your review! We hope to see you real soon!