Thank you, Ricardo! :)From our Front Desk to our Housekeeping staff, we're fortunate to have a wonderful group of people, that have hospitality & customer service, imbedded in their DNA. That you noticed, means it shows! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Hi Eleanora,As a traveler myself, I think benefiting factors of an excellent hotel are a great location, clean, comfortable accommodation, friendly service & a great little breakfast, to start the day. We're not the Ritz, but we're definitely all of the above. Thank you for letting us know what mattered most about your stay with us. And thank you for the most 'excellent' review, Eleanora. Safe travels! Christa Park Hotel Manager Royal Anne Hotel

Hi Claudia, Thank you for your kind review! We hope you will stay with us again.

Gracias por ser nuestro invitado! Estamos muy contentos de que haya disfrutado de nuestra fabulosa ubicación en el centro y haya apreciado nuestras limpias habitaciones. Viaje seguro y feliz año nuevo!

Thanks for staying with us, Telly! We are happy you enjoyed your stay with us.

Awww....thank you, Munira. That's very kind of you :)We're so happy you were pleased with our central location & impressed with our helpful, friendly staff.It was a sincere pleasure having you as our guests & we hope we have opportunity to welcome you again, in the near future. Warm wishes & safe travels to you both!! Christa Park Hotel Manager Royal Anne Hotel

Hi Carlie,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

Hi Martin,Thank you for your review! Cheers!

Thanks for staying with us, Nick! We are happy to hear you enjoyed your stay.

Hi Alix,Thank you for being our guest most recently & for taking a few moments to share your guest experience with us. With the exception of a very noisy night on your 2nd evening with us, it looks like we earned positive marks, & that you were happy with the hotel overall. Especially impressed, with Zoi - our breakfast hostess 'with the mostess'. :) (She's truly amazing!!)On behalf of your noisy neighbors, we sincerely apologize for any disruption in your stay. Unfortunately, not every guest has consideration for neighboring rooms...especially if 'under the influence'. We wish that weren't the case, but that's the reality of it. Fortunately, it's a random occurrence, rather than a frequent one.  We hope we'll have opportunity to accommodate you again in future, so we can stand behind that claim.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thanks for staying with us, Mariya! We are glad to hear you enjoyed your stay.

Hi Kerry-Lynn,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

Hi Leonyyne,Thank you for your review. We are sad to hear that you " did not feel safe in our back parking". Being located right downtown definitely has it's pros and cons. We apologize.

Hi Matt,Thank you for your review. We are happy to know that you enjoyed your stay with us. Cheers!

Thanks for staying with us again, Al! We are so happy to always see your smiling face. We will see you again, next time!

Thanks for staying with us, Doreen! We are happy to hear you enjoyed your stay with us. We look forward to seeing you again!

Hi Jason, We appreciate your business & thank you for being our guests most recently. As you've mentioned, we're a perfect hotel for date night & weekend getaways! So, for anyone looking to 'treat' their sweetie, we're a great little spot, in the heart of dining, shopping & entertainment. We don't have a pool or waterslide on site, but due to our proximity to the theatre, arena, sports complexes...City Park and the beautiful beach in summertime, families find us a comfortable & convenient place to stay. It really comes down to what your needs & preferences are. There's a perfect place & fit for everyone! Thanks Jason! We hope we can welcome you again in future :)

Thanks for staying with us, Steve! We are happy to hear you enjoyed your stay with us and benefited from our location

Thank you for staying with us, Sue! We are happy to hear you enjoyed your room and the staff.

Thanks for staying with us! We do understand that our parking is limited. We do try and make people aware of this before arrival. However, we really do appreciate the parkade that's a couple blocks away. It is secure parking, and it is reasonable pricing. I am sorry that you had these issues.

Thank you so much for staying with us, Trelawny! So happy to hear you enjoyed your stay with us.

Thanks for staying with us, Prabhjot! We are so happy to hear you enjoyed your stay with us.

Hi Jim,Please keep in mind that our hotel (and parkade) was built in the mid-70's, when not as many people drove & parking wasn't quite in the demand, it is nowadays.With that said, in addition to the stalls we have in our underground, the hotel has an overflow lot, behind the building, that can accommodate pick-up trucks. It gets full though, so my suggestion is to arrive a bit earlier in the day, if possible.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Short, sweet & to the point!Thanks for the great feedback, Jason. We're happy to know you enjoyed both your stay & our pricepoint. Value is a good thing! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you for your 5* star review Heidi!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you for your 5* star review Amy!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you for your 5* star review Jinok!We appreciate your business & hope we can welcome you again someday!Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Hi Jody,Thank you for your review! We are happy to know that you enjoyed your stay with us. Cheers!

Hi Amanda,Thank you for your review and kind words. Cheers!

Hi Katherine,Thank you for your review.

Hi David,Thank you for being our guest most recently & for sharing your feedback with us.Wherever possible, we mention LIMITED onsite parking, so guests are aware, we don't have an abundance of available parking. With that all said, we're very fortunate to have 3 monitored parkades, within very close proximity of the hotel. That they're free to park, after 5:00pm & ALL weekend, is a BONUS for us & our valued guests! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Hi Barry,Thank you for being our guest most recently!We appreciate the feedback & are happy to know you appreciated our wonderful location.Hopefully, we'll have opportunity to welcome you again, in future.Safe travels! Christa Park Hotel Manager Royal Anne Hotel

Thanks for staying with us, Deepak!

Thank you so much, for your complimentary review, Josh! Zoi is one of many wonderful, caring staff members here at the hotel. She's definitely, one of our shining stars however, that goes out of her way to take a guest's stay from GREAT, to WONDERFUL! Thanks, also for your positive feedback regarding our breakfast bar, and the fresh assortment of fruit we provide our guests in the morning. Nice to know, it helped to start your day, on a sunny note. That you'll be back, really says it all! Thank you :)Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you, Michael! We sincerely hope you were comfortable with us & hope we'll have opportunity to welcome you again, on a future trip to Kelowna.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you, very much for your recommendation Brian!We love that you enjoyed our central location, that's so convenient to everything beautiful Kelowna represents. Dining, shopping, entertainment, our beautiful park & lake.Thanks so much for being our guest & for sharing your guest experience with the world.Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thank you for staying with us, Jeffrey! We are sorry you had to park in the parkade. We do try and be upfront as much as possible about our parking. Being right down town, it is a bit hard at this point to add on extra parking. We are thankful we have other options for parking so close by.

Hi Tara,Thank you for taking a moment to share your feedback with me. In regard to your observations about the plaster 'being cracked & a big chunk falling off', I've just gone into the guest room to view the damage. I'm not exactly certain what happened in there, but the wall appears to have been cut into somehow & a piece of gyproc was actually torn out. Why, I simply can't imagine, but I will have my maintenance team repair the damage & appreciate that you reported it, prior to my housekeeping team discovering it. Also, as follow up I have reminded my housekeepers to keep their eyes on the corners of the bed platforms, while making beds.Thank you for the reminder! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thanks for staying with us, Kaitlyn. Glad you enjoyed your stay.

Thanks for staying with us, Yi! We are so happy to hear you enjoyed your stay

Thanks for staying with us, Sheri! We are glad you enjoyed your stay

Thanks for staying with us, Marylou! We understand that not having a ramp can be frustrating. We unfortunately cannot put one in, as the city will not allow it. However, we are very thankful that there is an elevator in our underground parking.

Hi Daniel,Thank you for being our guest most recently & for taking a moment to share your feedback with us. In response to your observations regarding recycling of plastics in our breakfast room, please note that we are very environmentally aware & have made intent effort to reduce our use of plastics in our breakfast room. We use real plates, cups, bowls & stainless-steel cutlery, rather than plastic utensils. I believe the two items we have in our breakfast room that's disposable plastic, are yogurt containers & plastic glasses for water & juice. Now that we're having the discussion, I've requested a recycle bin be placed in the breakfast room & will approach my Chef to order reusable plastic glasses. Thank you for 'planting that seed'.Incidentally, behind the scenes, in both the kitchen & banquet room areas & guest rooms, we recycle pretty much everything. Thank you for being our valued guest & caring about the planet we live in! Warm regards,Christa Park Hotel Manager Royal Anne Hotel

Thanks for staying with us, Marlon! We are glad to hear you enjoyed your stay with us.

Thank you so much for staying with us, Brianne! So happy to hear you enjoyed your stay with us.

Thank you for staying with us, Bao! I am happy to hear you enjoyed your stay. I'm sorry to hear that you had some issues with noise. Hopefully, next time there will be no construction going on nearby.

Thanks for staying with us, Kate! We are glad you enjoyed your stay with us.