Hoteles en Katana West

"Beautiful hotel. New construction. Clean and close to the airport. Amazing staff."

"The bathroom smells strongly of urine. It may look clean, but it smells like old urine, similar to bathrooms at a music festival. It was very unpleasant and uncomfortable to use the bathroom. The hotel is very different from the photos. The staff never answers phone calls, WhatsApp messages, or messages sent through booking platforms. The room is very dirty; the floor is covered in dust and dirt, and it’s clear they only mop without soap."

"Air conditioning was good in our room. The pool was clean and very refreshing. Breakfast was fresh food and good service from staff. We enjoyed our stay as we arrived very late from a long flight and this hotel is close to the airport. "

"Las fotografías no dicen lo que es realmente el hotel. Hotel con habitaciones carentes de la suficiente limpieza . El baño es un desastre , envejecido , desconchado y con falta de una limpieza a fondo como las habitaciones. Además el personal es bastante pasota. Ante cualquier imprevisto se vuelven locos y no dan soluciones. A nosotros nos cobraron 2 veces el desayuno una en la reserva y otra vez en el check out y no fueron capaces de llamar a expedía y comprobarlo y eso que llevábamos impreso...

"Buen establecimiento, limpio, buenas instalaciones y personal amable y profesional. 100% recomendable!!!"

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"Habitación limpia. Personal muy amable. Desayuno servido a la mesa (no es buffet), poco variaso"

"The staff was very good"

"Sólo estuvimos 1 noche y como tránsito. El hotel es fantástico aunque alejado de la "zona comercial" de Negombo, por lo que para salir hay que utilizar transporte. Para descansar excelente."

"Check in Rápido y muy amable. Boutique hotel muy bonito y còmodo al lado del aeropuerto. Camas y cojines cómodos, decoración bonita. Desayuno simple pero muy bien. Personal súper amable"

"Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say....