Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 258 de 1001 opiniones" "
10 - Excelente
258
Evaluación: 8 - Bueno. 430 de 1001 opiniones" "
8 - Bueno
430
Evaluación: 6 - Aceptable. 211 de 1001 opiniones" "
6 - Aceptable
211
Evaluación: 4 - Mediocre. 66 de 1001 opiniones" "
4 - Mediocre
66
Evaluación: 2 - Terrible. 36 de 1001 opiniones" "
2 - Terrible
36
7,6/10
Limpieza
7,8/10
Personal y atención
7,4/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
SHOICHI
Viajó en grupo
20 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We hope you were satisfied with your stay at our hotel. We hope you were satisfied with your stay. We take your comments very seriously and will continue to strive to make our hotel even better in the future. We hope you will choose our hotel again when you visit Karuizawa. We hope to see you again.
6/10 Aceptable
PINGKUO
30 abr. 2024
Le gustó: Limpieza, servicios
When it comes to C/P values, the cost is totally okay.
PINGKUO
Se hospedó 1 noche en abril de 2024
Respuesta de Clerk Saito el 30 abr. 2024
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.Thank you very much for staying at APA Hotel 〈Karuizawa Ekimae〉 Karuizawaso.We are very happy to hear that you were satisfied with our hotel.We will make every effort to improve our hotel so that our guests can have a more comfortable stay.
8/10 Bueno
KENGO
Viajó con su pareja
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Natasha
Se hospedó 1 noche en abril de 2024
Respuesta de Front Saito el 15 abr. 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawasou.We will make every effort to improve based on your feedback.Thank you for taking time out of your busy schedule to post your comments.
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. Our hotel is conveniently located close to Karuizawa Station and outlets. At this time of year, we also see customers using the ski resort. We hope that you will use our hotel again when you come to Karuizawa, as each season offers different benefits. We hope to see you again someday.
8/10 Bueno
Takuya
29 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawasou.We are very honored that you were satisfied with our hotel.We will continue to make every effort to improve our hotel so that our guests can spend a pleasant stay with us.
8/10 Bueno
shimizu
21 feb. 2024
shimizu
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Hsiangchi
Viajó por negocios, Viajó en grupo
20 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
酒店比較舊,環境還算可以,距離車站很近方便出入。
Wai ling
Se hospedó 2 noches en febrero de 2024
Respuesta de Front TAKAI el 11 feb. 2024
感谢您的咨询。 我们的酒店位于轻井泽站附近,交通便利。 希望您来轻井泽时再次光临本酒店。
8/10 Bueno
lijia
10 feb. 2024
Le gustó: Limpieza, personal y atención
It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.
lijia
Se hospedó 2 noches en enero de 2024
Respuesta de Front Tojo el 10 feb. 2024
Thank you very much for using APA Hotel Karuizawa Ekimae Karuizawaso.Development is progressing around the station, including shopping malls, but as you said, the area may be different from the area around the station, such as hidden restaurants and buildings unique to Karuizawa, one of Japan's leading resort areas.Next time you have a chance to come here, we will be happy to introduce you to the restaurants recommended by our staff, so please feel free to contact us.
8/10 Bueno
MEIHUA
Viajó con su familia
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
MEIHUA
Se hospedó 1 noche en enero de 2024
Respuesta de Front TAKAI el 7 feb. 2024
Thank you for choosing APA Hotel Karuizawa Ekimae Karuizawaso. We are very honored to hear that you were satisfied with our services. We hope you will visit us again when you come to Karuizawa.
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will do our best to improve your satisfaction with our hotel's services. If you come to Karuizawa again, please stay at our hotel.
10/10 Excelente
SHIN
7 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
スタッフのか他がとても優しく大変たすかりました。
SHIN
Se hospedó 1 noche en enero de 2024
Respuesta de フロント 中山 el 8 ene. 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that our customers were happy with our experience.We will continue to strive to please our customers.Front Nakayama
8/10 Bueno
Esma
3 ene. 2024
Esma
Se hospedó 1 noche en diciembre de 2023
Respuesta de フロント 中山 el 8 ene. 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We look forward to seeing you again.Front Nakayama
10/10 Excelente
SHIH HUNG
2 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you very much for choosing to stay with us.Facial cleansers may not be suitable for your skin, so please refrain from using them in such cases.All of our staff members look forward to your next stay with us.
10/10 Excelente
Wai Kwan
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
方便
就近JR,不用轉乘接駁,極方便
Wai Kwan
Se hospedó 1 noche en diciembre de 2023
Respuesta de Clerk Horigome el 7 ene. 2024
Thank you very much for choosing to stay with us.We are very happy to receive your compliments.All of our staff are looking forward to your next stay with us.
2/10 Terrible
Yat yu
31 dic. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Yat yu
Se hospedó 3 noches en diciembre de 2023
Respuesta de フロント 飯岡 el 31 dic. 2023
Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.Although you chose APA Hotel Karuizawasou among many hotels, we are sorry to hear that you had an unpleasant stay.We are very sorry for your inconvenience.We will use your valuable time and feedback to improve the quality of APA hotels in the future, and we will do our best to prevent such incidents.We will continue to strive for the quality of service that satisfies our guests.Thank you very much for your continued support of APA Hotels.Thank you very much for choosing APA Hotel Karuizawa Ekimae Karuizawasou.
10/10 Excelente
Cliente verificado
Viajó por negocios
28 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。我們很高興您在眾多酒店中選擇了我們酒店。 我們很高興聽到您對酒店的位置和食物的讚美。對於工作人員服務造成您的不便,我們深表歉意。我們決心進一步努力改善員工的客戶服務態度和熱情好客。如果還有機會,我們真誠地歡迎您的再次光臨。非常感謝您使用 APA Hotel Karuizawa Ekimae Karuizawaso。
8/10 Bueno
Worawut
24 dic. 2023
Worawut
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Iioka el 27 dic. 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.Front Iioka
8/10 Bueno
Worawut
24 dic. 2023
Worawut
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Iioka el 27 dic. 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We would also like to thank you for your compliments regarding our hotel's location. Our hotel is about a 4-minute walk from Karuizawa Station, making it a very convenient location for sightseeing and business.All of our staff will continue to strive to ensure customer satisfaction.We look forward to serving you again.
6/10 Aceptable
Johnny
23 dic. 2023
Johnny
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front TAKAI el 12 ene. 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We are very happy that you have chosen our hotel from the first month of the new year. We will continue to strive to provide services that satisfy our customers this year as well. We hope that you will have the opportunity to visit our hotel again.
10/10 Excelente
hui chuan
Viajó con su familia
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 3 noches en diciembre de 2023
Respuesta de Clerk Saito el 21 dic. 2023
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We are also very happy to hear that you were satisfied with our hotel. We will continue to strive to satisfy our customers, so please use our hotel when you come to Karuizawa.Clerk Saito
8/10 Bueno
William
Viajó con su familia y niños pequeños
20 dic. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
William
Se hospedó 2 noches en diciembre de 2023
Respuesta de Clerk Horigome el 20 dic. 2023
Thank you very much for choosing to stay with us.We would like to thank you again for your evaluation.We look forward to welcoming you back to our hotel again.
8/10 Bueno
MAN CHE
Viajó en grupo
18 dic. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
近車站的酒店
近車站及巴士站,但入夜後附近比較靜,遇好都近outlet, 是賣點。
MAN CHE
Se hospedó 2 noches en diciembre de 2023
Respuesta de 前台服務員 東條 el 18 dic. 2023
非常感謝您使用APA輕井澤車站前飯店。輕井澤的法令要求所有餐廳和餐廳營業至晚上 11:00,以防止夜間噪音。另外,正如您所說,我們酒店地理位置優越,距離輕井澤站步行僅需 5 分鐘,深受輕井澤觀光或購物中心的顧客歡迎。我們希望您來到這裡或去全國其他地方時,繼續光顧我們作為 APA 酒店及度假村集團的一部分。我們全體員工期待再次使用您的服務。
6/10 Aceptable
Kar Cheong, Edwin
Viajó con su familia
12 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kar Cheong, Edwin
Respuesta de Clerk Saito el 5 feb. 2024
Thank you very much for staying at APA Hotel Karuizawa Ekimae Karuizawaso. We will strive to further improve based on customer feedback. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again.
8/10 Bueno
Cliente verificado
Viajó con su familia
12 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Clerk Hongo el 12 dic. 2023
Thank you for staying at APA Hotel Karuizawa-ekimae karuizawaso. Did you enjoy your stay? We look forward to welcoming you back.
6/10 Aceptable
Kar Cheong, Edwin
10 dic. 2023
Kar Cheong, Edwin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Frontdesk Nashimoto el 11 dic. 2023
Thank you for staying at APA Hotel Karuizawa Ekimae Karuizawaso.We look forward to using our hotel again when you visit Karuizawa in the future.Thank you very much for taking the time out of your busy schedule to post today.
6/10 Aceptable
Yusuke
9 dic. 2023
Le gustó: Estado de la propiedad e instalaciones
Yusuke
Se hospedó 1 noche en diciembre de 2023
Respuesta de receptionist Horigome el 9 dic. 2023
Thank you very much for choosing to stay with us.We will continue to do our best to ensure customer satisfaction.We look forward to welcoming you back to our hotel again.