Thanks for your feedback. The Cloudsong Chalets are conveniently located in the heart of Kangaroo Valley Village within walking distance of the shops, restaurants and pub. This does mean that there is a bit of traffic on the road during the day but being a country town it is very quiet of an evening. The chalets are professionally cleaned between each stay and the cleaner normally does a really good job but apologies if any items were overlooked. It does sound like a previous guest may have put things away in the cupboards without cleaning them properly. The muddy footprints on the deck and the noise at night is actually the same culprit. A wombat decided to take up residence underneath the chalet and while very cute can be a bit of a nuisance at times . Being a protected native species it is not simply a matter of contacting a pest controller as you suggest. Additional screening has since been installed to prevent the wombat from getting under the chalet and encourage it to make its home elsewhere. We look forward to welcoming you back to Kangaroo Valley some time in the future.