Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre Sheraton Kampala Hotel

4 out of 5
Sheraton Kampala Hotel
Ternan Avenue, Kampala

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 67 de 181 opiniones" "
Evaluación: 8 - Bueno. 68 de 181 opiniones" "
Evaluación: 6 - Aceptable. 25 de 181 opiniones" "
Evaluación: 4 - Mediocre. 12 de 181 opiniones" "
Evaluación: 2 - Terrible. 9 de 181 opiniones" "

8,4/10

Limpieza

8,2/10

Personal y atención

9,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Edgar, Costa Rica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Happy hour
En general buena ubicación Tiene un bar agradable en el último piso Lo único fue que no aplicaron en una ocasión el happy hour y quisieron cargar doble las bebidas
Respuesta de Sanyu Nakayita el 28 abr. 2018
Merci beaucoup de nous avoir envoyé des commentaires sur votre précédent séjour au Sheraton Kampala Hotel. C'est cette rétroaction qui nous permet de mieux vous servir. Sincères amitiés Sanyu Nakayita

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My experience
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Se hospedó 4 noches en febrero de 2024
Respuesta de Teddy Ssemugera, Reservations Supervisor el 26 feb. 2024
Dear Esteemed Guest,Thank you for choosing to stay at Sheraton Kampala Hotel and for sharing your feedback with us.We are glad to know our services and staff met your expectations and the feedback has been shared with them as a motivation for their good work.However, it is unfortunate that due to the noise, your stay was not comfortable throughout and this has been addressed by updating your profile to ensure that we will always allocate you a room away from the noise should you travel back to Kampala. We look forward to welcoming you back soon.Thank you for your loyalty and support.Yours Sincerely,Teddy SsemugeraReservations Supervisor

10/10 Excelente

Reuben

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Dan

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice place
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Se hospedó 2 noches en diciembre de 2023
Respuesta de R/L el 4 feb. 2024
Dear Dan,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We apologize for the delay in your food orders, your feedback is very important to us as it helps improve on our guests' services.We have also started a renovation project where all Hotel facilities are being improved to better our guests' experience during their stay with us.We hope to host you again.Kind Regards.Sheraton Kampala Hotel.

10/10 Excelente

Philip

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Se hospedó 10 noches en octubre de 2023
Respuesta de R/L el 3 nov. 2023
Dear Philip,Greetings from the Sheraton Kampala Hotel.Thank you very much for the positive review. We hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Se hospedó 2 noches en octubre de 2023
Respuesta de R/L el 31 oct. 2023
Dear Sir/Madam,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us. We did receive your rating and we would like to understand why you were able to score us 6 and not 10.Your feedback is very important to us as this will help us on improving on your experience during the next stay should you choose to stay with us.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excelente

VOLKER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff very friendly ad supportive!
Se hospedó 1 noche en octubre de 2023
Respuesta de R/L el 27 oct. 2023
Dear Volker,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us and we hope you had a wonderful stay.Your feedback is very important to us and we appreciate.We hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Reservations Team.

10/10 Excelente

VOLKER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great hotel staff, very flexible and friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de R/L el 24 oct. 2023
Dear Volker,Greetings from the Sheraton Kampala.Thank you for choosing the Sheraton Kampala Hotel for your previous stay.Your honest feedback is highly appreciated and we hope to host you again whenever you travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de R/L el 23 ago. 2023
Dear Mr. Anthony,Greetings from the Sheraton Kampala Hotel.We hope that you reached safely to your destination.Thank you very much for the feedback and the high scores you gave to us.Kindly let us know incase there is any improvements that you would like us to make inorder to have your stay better than the pervious one should you choose to stay with us again during your travels to Uganda.Looking forward to hosting you again.Kind Regards.Reservations Team.

10/10 Excelente

Noah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Se hospedó 1 noche en agosto de 2023
Respuesta de R/L el 11 ago. 2023
Dear Noah,Greetings from the Sheraton Kampala Hotel.Thank you for choodsing to stay with us and we hope that you had a wonderful stay with us.We are pleased to inform you that our rooms are undegoing renovation and this is being done per floor.Should you choose to stay with us again, we shall surely offer a better room to you so that your experience with us is made better and smooth.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excelente

peter kankaka

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff very friendly and exemplary customer service
Se hospedó 6 noches en julio de 2023
Respuesta de R/L el 14 jul. 2023
DearMr. Kankaka,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We hope that you reached your destination well.We appreciate the feedback on your stay and hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

8/10 Bueno

Sang Hyuk

Se hospedó 1 noche en julio de 2023
Respuesta de R/L el 7 ago. 2023
Dear Sang Hyuk,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us and we hope you arrived safely to your destination.We hope to host you again whenever you choose to travel to Uganda Kampala.Kind Regards.Sheraton Kampala Hotel.

8/10 Bueno

MD DIDARUL

Se hospedó 4 noches en julio de 2023
Respuesta de R/L el 1 ago. 2023
Dear Didarul,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us. We hope you enjoyed your stay with us.Thank you for the scores and kind feedback.We hope to host you again whenever you choose to travel to Kampala Uganda.

10/10 Excelente

Faith

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en junio de 2023
Respuesta de R/L el 17 jun. 2023
Dear Faith,Greetings from the Sheraton Kampala Hotel.Thank you for having chosen to stay with us and we hope you reached safely to your destination.We hope you enjoyed your stay with us. Kind Regards.Reservations Team.

8/10 Bueno

Rami

Se hospedó 1 noche en mayo de 2023
Respuesta de R/L el 4 jun. 2023
Dear Rami,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We hope that you enjoyed your stay and that we shall be able to host you again whenever the winds of travel blow you to Kampala Uganda.Kind Regards.Reservations Team.

10/10 Excelente

Winston

Se hospedó 4 noches en mayo de 2023
Respuesta de R/L el 12 may. 2023
Dear Winston,Greetings from the Sheraton Kampala Hotel.Thank you for staying with us while in Kampala Uganda. We hope you had a wonderful stay with us, and await to host you again if the winds of travel ever blow you to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

10/10 Excelente

FARUK, ISTANBUL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Food was so nice and receptionist like Dalton he is so caring
Respuesta de R/L el 3 feb. 2023
Dear Faruk,Greetings from the Sheraton Kampala Hotel.Thank you very much for having chosen to stay with us and we hope you enjoyed your entire stay with us.We do hope to host you again whenever the winds of travel blow you to Uganda Kampala.Kind Regards.Reservations Team.

8/10 Bueno

eran

Viajó por negocios
Le gustó: Limpieza, personal y atención
the place to stay
great service. center location old facility...
Se hospedó 2 noches en enero de 2023
Respuesta de R/L el 21 ene. 2023
Dear Sir/Madam,Thank you for choosing to stay with us.We are glad you enjoyed your stay with us, we hope to host you again soon.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excelente

Douglas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was good and clean overall nice
Respuesta de R/L el 5 ene. 2023
Dear Douglas,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us, and we hope you enjoyed the entire stay.We hope to host you again whenever you decide t travel to Kampala.Kind Regards.Reservations Team.

10/10 Excelente

Abdalslam

Se hospedó 26 noches en septiembre de 2022

10/10 Excelente

Cesar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
NTR
Se hospedó 1 noche en septiembre de 2022
Respuesta de R/L el 11 oct. 2022
Dear Cesar,Greetings from the Sheraton Kampala Hotel.We hope you reached your destination safe and sound.Thank you for the feedback, and for choosing to stay with us.Looking forward to hosting you again.Kind Regards.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Sanyu el 16 sept. 2022
Dear Guest,We are delighted that you enjoyed your stay at Sheraton Kampala Hotel!We look forward to welcoming you back.Kind Regards,Reservations Team.

10/10 Excelente

Asha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very safe, very clean.very manicured and neatly kept compound, extremely professional staff right from the Askari at the entrance. Wow to be honest I just picked Sheraton at random and goodness I looved it. D the dinning area is well suited the food is excellent.. Barnabas at the reception is just awesome
Se hospedó 5 noches en enero de 2022
Respuesta de R/L el 7 feb. 2022
Dear Asha, It is our pleasure that you had a wonderful stay with us. We appreciate your honest feedback and for choosing to stay with us. We hope to accommodate you whenever you are travelling to Uganda and in Kampala. Kind regards. Sheraton Kampala Team.

8/10 Bueno

JOEL

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Séjour très confortable et pratique
Séjour d’affaires. Très pratique avec chambre confortable et salles des réunions.
Se hospedó 5 noches en enero de 2022
Respuesta de R/L el 7 feb. 2022
Dear Joel, We are glad you had a good and memorable stay. Thank you for your honest feedback. We hope to hist you again when you are back to Uganda in Kampala. Kind Regards. Sheraton Kampala Team.

10/10 Excelente

phiona, Portland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service is always exceptional and the breakfast so out of this world .. will come again. Phiona v
Se hospedó 1 noche en noviembre de 2021
Respuesta de R/L el 25 nov. 2021
Dear Phiona, Greetings from the Sheraton Kampala Hotel. It is our pleasure to know that we made your stay memorable and exceptional. It is always our joy to know that our esteemed clients get the best services and value for their money. we hope to host you again very soon. Kind Regards. Sheraton Kampala Hotel Team.

8/10 Bueno

rosa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021
Respuesta de Sheraton Hotel Kampala el 18 oct. 2021
thank you and hope to see you back soon Ms. Rosa.

10/10 Excelente

Marco

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Sheraton Kampala Team el 27 may. 2021
Dear Marco, W e are delighted to know that your stay with us was memorable and that the staff service was exceptional. Thank you for taking your precious time to rate us. We look forward to hosting you again. Kind Regards.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, clean, and quite. Will choose it again
Se hospedó 2 noches en febrero de 2021
Respuesta de Sheraton Kampala Hotel el 17 feb. 2021
Dear Guest, Thank you so much for your feedback. We look forward to hosting you again. Kind Regards, Sheraton Team.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en enero de 2021
Respuesta de Sheraton Kampala Hotel el 9 feb. 2021
Dear Guest, Thank you so much for the response. We are glad that you enjoyed the stay and we look forward to hosting you again in the near future. Kind Regards, Sheraton Kampala Hotel

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I stayed at the Sheraton Kampala for 4 nights. Staff members were very friend
Se hospedó 3 noches en diciembre de 2020
Respuesta de Reservations Team el 11 ene. 2021
Dear Guest, Greetings of the afternoon, thank you for the feedback We hope to have another opportunity to host you Kind regards Reesrvations Team

10/10 Excelente

Vidhi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved the stay at Sheraton Kampala
Se hospedó 3 noches en febrero de 2020
Respuesta de Reservations Team el 7 abr. 2020
Dear Vidhi, Greetings from Sheraton Kampala Hotel, We are delighted that you enjoyed your stay at the Sheraton and you loved the Hotel location above all. We understand the current conditions have put all of us at home, but we assure you, once the conditions normalises, we shall be here to welcome you. In the meanwhile, please stay safe! Kind Regards, Reservations Team

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The natural beauty of Uganda is enhanced by the graciousness of the Kampala Sheraton staff. Professional and friendly. My second time staying and definitely not my last. Thank you.
Se hospedó 4 noches en marzo de 2020
Respuesta de Reservation Team el 17 mar. 2020
Good afternoon Sir/Madam, Thank you for sparing sometime to give us such a good feedback It is our pleasure that your stay in Uganda was enhanced by the Sheraton Kampala Staff We hope to have the opportunity to host you again Thank you

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The stuff was amazing. More especially in the club lounge.
Se hospedó 7 noches en febrero de 2020
Respuesta de Reservations Team el 28 feb. 2020
Dear our beloved guest Greetings from Sheraton Kampala Hotel We thank you for taking your time to give us feedback about your stay and we it is our pleasure that you enjoyed your stay we hope to have an opportunity to welcome you again

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vi ar her nytårsaften god mad flot fyrværkeri god morgenmad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Reservations team el 6 ene. 2020
good afternoon thank you for the feedback and we are grateful that you enjoyed

8/10 Bueno

mats

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
NIce service , personal, excellent , hotell getting old
Se hospedó 1 noche en diciembre de 2019
Respuesta de Reservations Team el 8 dic. 2019
Good morning Sir/Madam Thank you for the Feed back We shall be looking forward to hosting you again

6/10 Aceptable

broc

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Marginal Service for Relatively High Cost
Hotels.com listing showed “airport shuttle.” Did not say “available.” Gave impression it was a courtesy shuttle. After I arrived at the hotel, I was charged $50, an amount I later learned was one hundred to two hundred percent the “going rate.” Juice offered (and unfortunately consumed) was delicious, but made me sick within 30 minutes and for the next 24 hours. Elevator didn’t work consistently with room cards and attendant was unable to help. Staff never called back (despite assurances they would) when we called to inquire about a left behind personal item.
Se hospedó 1 noche en agosto de 2019
Respuesta de Sheraton Kampala Hotel el 9 feb. 2021
Dear Guest, we apologize for missing this communication, we regret to hear about this bad experience during your stay. We have shared the feedback with the respective Teams. We do look forward to host you in the future and once again, thank you for bringing all these concerns to our attention as they help and enable us to serve our guests better. Kind Regards, Sheraton Kampala Hotel Team

6/10 Aceptable

broc

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de brian el 24 oct. 2019
Dear Valued Guest kindly note that we always strive to give the best stay experience to all our clients. we hope to make your next stay memorable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Poor room service - not thoughtful
All was great except room service was slow and they almost always forgot to bring something - which would then take time to bring up and by then the food was cold. E.g. pancakes without syrup, or food without ketchup etc.
Se hospedó 7 noches en agosto de 2019
Respuesta de brian el 24 oct. 2019
Dear Valued Guest we always strive to offer the best stay service to all our valued esteemed clients at all times. we apologise for falling below that standard but we look forward to rectify our short comings upon your next stay.

4/10 Mediocre

Cliente verificado

Se hospedó 5 noches en julio de 2019
Respuesta de Sanyu Nakayita el 6 ago. 2019
Dear Anonymous, We have received the feedback and seems like something went wrong; please give us more information about your stay experience to enable us look into the situation. We look forward to hear from you. Kind Regards, Reservations Team.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed for long time then feel like staying at home
Se hospedó 2 noches en julio de 2019
Respuesta de Margret el 6 ago. 2019
We thank you for your feedback we Hope to have the opportunity to host you again

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Kept awake every night until 1 or 2 by live events at the hotel.
Se hospedó 3 noches en julio de 2019
Respuesta de Reservation Team el 22 jul. 2019
Dear Guest, Thank you so much for choosing to stay at Sheraton Kampala Hotel. We sincerely apologize that you did not have a pleasant stay previously. We are working on soft room renovations which will close by putting double glazing all our windows but in the meanwhile we shall allocate a room on the quiet side of the Hotel. We once again thank you for your patronage and look forward to hosting you again.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Liked: Good pool and trainers in the gym, nice grounds and security, comfortable bed and rooms Disliked: Room had a mold smell, asked to change rooms for that reason but the second room also had the same problem. It's not the hotels fault but the noise coming from the "Rock" bar and grill across the street made it very difficult to sleep. It was every night (out of 4) until after 1am. A room on the quiet side wasn't available.
Se hospedó 4 noches en mayo de 2019
Respuesta de Sarah Namusisi el 23 may. 2019
Dear Valued Guest, We thank you for your feedback. We sincerely apologize about the noise from the Rock bar at night. The hotel management is working closely with the Rock bar to ensure that the music is minimized to avoid inconveniencing guests here at the hotel. We believe this will ensure a better stay next time you are back at the hotel. Kind regards.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location, staff, and facilities were great. The bar was noisy until late hours, and I was staying in the 8th floor..
Se hospedó 1 noche en abril de 2019
Respuesta de Sarah Namusisi el 6 may. 2019
Dear Sir/Madam, Greetings from Sheraton Kampala and we thank you for your feedback. We sincerely apologize for the noise and the inconvenience this may have caused you during stay. We will work closely with the bar supervisor to ensure this does not happen again and ultimately have a better experience next time. Kind regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Sarah Namusisi el 15 abr. 2019
Thank you! We look forward to welcoming you back to Sheraton Kampala Hotel.

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención
Se hospedó 3 noches en agosto de 2018
Respuesta de Sarah Namusisi el 15 abr. 2019
Thank you! We look forward to welcoming you back to Sheraton Kampala Hotel.

8/10 Bueno

Hermann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super hotel good rooms very nice personal good service
Se hospedó 2 noches en enero de 2019
Respuesta de Sanyu Nakayita el 8 ene. 2019
Dear Hemann, Thank you for visiting Sheraton Kampala Hotel, we value your feedback and we are glad that you enjoyed your stay. We look forward to hosting you once again. Kind Regards, Reservations Team

6/10 Aceptable

Mukenge, Johannesburg

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Security guard to tell me that i have overseated on the couch in the lobby. Receptionist not accurate on the activity the day i have checked in( special buffet)
Se hospedó 1 noche en noviembre de 2018
Respuesta de Reservations el 26 nov. 2018
Thank you Mr. Mukenge, We thank you for choosing to stay with us. We will communicate your response to the respective department. Reservations Agent

2/10 Terrible

Tadele

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible Treatment!
Lack of respect! Lack of understanding! Double standards! Affinity to get commission!
Se hospedó 10 noches en octubre de 2018
Respuesta de Reservations el 26 nov. 2018
Dear Mr. Tadele, We thank you for choosing to stay with us and we thank you for your feed back.

8/10 Bueno

A, Tokyo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
スタッフは対応が素晴らしいでした。建物自体は古いとは思いますがウガンダでこのホテルの敷地内は最高の空間です。
Se hospedó 1 noche en octubre de 2018
Respuesta de res el 29 oct. 2018
Thank you for your feed back.