6/10 Aceptable
Cheryl
22 sept. 2025
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
We were locked out at 9:30 on a sat due to no signs in room telling you not to lock your deadbolt as room key does not un lock it. Not 24 hr front desk. No lights from parking lot to front, side or front of lodge where you enter at night. You are in the middle of no where and it’s pitch dark. We paid for river view room, and from first floor, middle room, you can not see River. When calling number to get into lodge when locked out, owner was rude and told us we could get refund and find another place to stay. Miss representing your hotel is not our fault, then try to shame us and say we can leave. Although the area is beautiful and peaceful as others have described, it is not represented correctly when booking on line. When in person the staff thinks you rude when you mention that you wish you didn’t have to drive to town to get your free breakfast. Although they may find this normal in this 1200 person town, this would not be acceptable any other place without your guest knowing this at time of booking. There is no excuse for charging guest for a river view when there is none from their room.
Cheryl
Se hospedó 2 noches en septiembre de 2025
