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Opiniones sobre The Plaza Hotel Kalgoorlie

3.5 out of 5
The Plaza Hotel Kalgoorlie
45 Egan St, Kalgoorlie, WA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 65 de 160 opiniones" "
Evaluación: 8 - Bueno. 70 de 160 opiniones" "
Evaluación: 6 - Aceptable. 20 de 160 opiniones" "
Evaluación: 4 - Mediocre. 5 de 160 opiniones" "
Evaluación: 2 - Terrible. 0 de 160 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karl

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel close to amenities and perfect for business. Clean spacious and comfortable with good work spaces. Only exception is inability to book meals and drinks to room to pay in one payment with one invoice. Apparently due to booking through second parties like Expedia this can’t be done. Even though it is okay at hotel and they have my card details upon arrival? Frustrating.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Janelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Tim

Viajó en grupo
Average. Definately not a 4 Star hotel. Not cheap for what we got, disinterested staff, couldn’t eat my dinner meal there and the buffet breakfast was very ordinary too. Terrible coffee to boot. Will try elsewhere next time.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to the main street and easy walking distance to shopping and dining options. Lovely, friendly staff
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Sophie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hey great place
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Wayne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice clean hotel close to CBD
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice people
Se hospedó 1 noche en enero de 2024
Respuesta de Farina el 31 ene. 2024
Dear Gary,Thank you for your 4 star review. We are glad to know that you enjoyed your stay with us, and our staff were welcoming. We hope to see you again. Thank you.Kind Regards,Farina ChhetriGuest Experience ManagerThe Plaza Hotel

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was comfortable. Clean
Se hospedó 1 noche en enero de 2024
Respuesta de Farina el 31 ene. 2024
Dear Tina,Thank you for your lovely feedback. We are so glad to hear you had a comfortable stay. We would love to see you again. Thank you.Kind Regards,Farina ChhetriGuest Experience ManagerThe Plaza Hotel

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Caroline

Viajó en grupo
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Des

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Farina and the staff were outstanding. We stayed over Christmas and they made our stay relaxing and enjoyable
Se hospedó 3 noches en diciembre de 2023
Respuesta de Farina el 31 ene. 2024
Dear Des,Thank you so much for your lovely feedback. We really appreciate you taking the time to write this, and I will share this with the rest of our team. We hope to welcome you back again.Kind Regards,Farina ChhetriGuest Experience ManagerThe Plaza Hotel

6/10 Aceptable

Ray

Le gustó: Personal y atención
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Dudley

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stannade en natt i Kalgoorlie. Gjorde de rekommenderade sevärdheterna; Super pit, two up, Hannans north tourist mine, och var ganska klara med staden efter det. Var en söndag och kändes som staden somnade efter butiker och museer stängde. Gick annan stans än hotellet och åt då vi kände oss lite osäkra på det när det var dags för mat, då det inte var någon alls i restaurangen men när vi kom tillbaka var det full fart så hade nog testat den om vi hade gått ut senare. I övrigt en helt ok vistelse. Rummet var stort och rent och vi sov gott innan resa tillbaka till Perth dagen därpå.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Farina el 5 dic. 2023
Dear We very much appreciate your comments regarding your stay at The Plaza Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.Sincerely,Farina Chhetri,Guest Experience ManagerThe Plaza Hotel

10/10 Excelente

shane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Noni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent experience
Se hospedó 1 noche en octubre de 2023
Respuesta de Farina el 5 dic. 2023
Dear Noni,We very much appreciate your comments regarding your stay at The Plaza Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.Sincerely,Farina Chhetri,Guest Experience ManagerThe Plaza Hotel

10/10 Excelente

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Tasza

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My stay at The Plaza was for a work trip. I really enjoyed my stay. It was all neat and tidy. However, the room was not serviced for the whole 3 days of my stay.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Farina el 3 ene. 2024
Hi Tasza,Thank you for your review, we are glad you enjoyed it. We have the Eco green stay rate going on which is lower in price because there is no housekeeping service included in the rate. This is our step towards becoming more eco friendly and every room that chooses to book using this rate, a certain amount is donated on their behalf to our choice of charity. For those who would like daily housekeeping service, that option is available too. Thank you and we hope to welcome you again. Kind Regards,Farina ChhetriGuest Experience ManagerThe Plaza Hotel

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Another great stay
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Jim

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Rooms were great (clean, spacious, comfortable). Parking was secure but limited and tight. With two exceptions (a cheerful receptionist at checkin and a very helpful housemaid) staff were frosty. Property has a self-service laundry which was useful. Left exhausted by guests in neighboring rooms who shouted from the balcony and moved furniture consistently throughout day and night. Next time we’ll choose a quieter property.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Farina el 3 ene. 2024
Dear Jim,Thank you for your review. We are sorry to hear that your experience was not up to our expectations. We do not have control over the guests that choose to book with us, however we can ensure given that our main clientele are corporate guests, it does not happen often.We hope you will give us another opportunity to serve you better. Thank you.Kind Regards,Farina ChhetriGuest Experience ManagerThe Plaza Hotel

10/10 Excelente

Shane

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michelle Van De

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Farina el 5 dic. 2023
Dear Michelle,We very much appreciate your comments regarding your stay at The Plaza Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one.Sincerely,Farina Chhetri,Guest Experience ManagerThe Plaza Hotel

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well appointed Hotel but overpriced. I would stay elsewhere in future,
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Han

Le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Stuart

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

MARK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to centre and fantastic staff
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Mark

Le gustó: Estado de la propiedad e instalaciones
So
Se hospedó 2 noches en agosto de 2023
Respuesta de Jai el 10 ago. 2023
Dear Mark,Thank you for your 4-star rating, we hope to see you soon again.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Andrew

Se hospedó 2 noches en junio de 2023
Respuesta de Jai el 20 jun. 2023
Dear Andrew,Thank you for ranking us 5 out of 5. We are glad to hear you enjoyed your stay. We look forward to welcome you soon again.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Rodney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable stay
Very comfortable, welcoming hotel - very friendly - lovely touches including drink from the bar - great tapas
Se hospedó 2 noches en junio de 2023
Respuesta de Jai el 20 jun. 2023
Dear Rodney,We very much appreciate your feedback for the hotel and our team at The Plaza Hotel. I will share your feedback with the team, and I am sure this will serve as an encouragement to continue to provide excellent service. We hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the cleanliness of the room and fixtures. The outside environment while not threatening made you feel uncertain until you got to well lit areas away from the hotel.
Se hospedó 1 noche en junio de 2023
Respuesta de Jai el 20 jun. 2023
Dear Thomas,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Gary

Se hospedó 2 noches en abril de 2023
Respuesta de Jai el 20 jun. 2023
Dear Gary,Thank you for your 5-star rating, we hope to see you soon again.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Trevor

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Jai el 20 jun. 2023
Dear Trevor,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Handy location, friendly staff. As first time guests we weren't allowed to book things to our room, bar ect.
Se hospedó 3 noches en enero de 2023
Respuesta de Reservation staff el 6 feb. 2023
Hi BarryWe are so glad you enjoyed your stay with us! We would love to welcome you back anytime you feel like visiting us

10/10 Excelente

Bill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff were very friendly and helpful in rectifying a mistake I had made when booking in the type of bed we needed. Enjoyed seeing Kalgoorlie for the history and for family history reasons. And enjoyed drives we took north from Kalgoorlie and a lovely bushwalking area on the outskirts of the city.
Se hospedó 3 noches en octubre de 2022
Respuesta de Jai el 17 ene. 2023
Dear Bill,Thank you for 10 out of 10 rating. We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback about our team and we hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

6/10 Aceptable

Francis

Le gustó: Personal y atención
Great location
Great location, hotel is a bit old especially for the price. Room was generally clean however there was a bunch of long hair in the shower which meant that we needed to clean the shower first. It was a bit gross.
Se hospedó 1 noche en enero de 2023
Respuesta de Jai el 17 ene. 2023
Dear Francis,Thank you for taking the time to provide feedback for your recent stay at The Plaza Hotel. Please accept my sincere apology for the experience. You are right Old should not mean dirty and not maintained Please rest assured that I will share your feedback with the team to resolve your concerns and avoid future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

6/10 Aceptable

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The location to restaurants and pubs is within an easy walk. The room itself is in need of maintenance. Our balcony had no furniture so had to bring out a chair and a small table from the room. The lock on the sliding door was not working and was fixed for us. The sink tap is loose. They have movie channels that do not work. Good news is we weren’t there for the tv. The price I paid was okay but don’t think it’s worth over $200 a night if that is the normal price. We had room service our first night and one choice was not available. We both ordered a pasta dish and both were a bit dry. I don’t think the food was made to order but pre-made and reheated. 5 out of 10. My last visit was spectacular and I hope this was just an unlucky visit for us. I’ll let you know in 6 months.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Jai el 9 ene. 2023
Dear Andrew,Thank you for taking the time to provide feedback for your recent stay at The Plaza Hotel. Please accept my sincere apology for the experience. You are right Old should not mean dirty and not maintained Please rest assured that I will share your feedback with the team to resolve your concerns and avoid future occurrence. We are waiting for new balcony furniture delivery, and working to improve above concerns.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Stanley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff.
Se hospedó 2 noches en octubre de 2022
Respuesta de Jai el 3 nov. 2022
Dear Stanley,Thank you for your 5-star rating, we hope to see you soon again.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Malcolm

Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean close to the pubs
Se hospedó 1 noche en octubre de 2022
Respuesta de Jai el 3 nov. 2022
Dear Malcolm,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

10/10 Excelente

Raymond

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Kalgoorlie stopover
Nice clean place, rooms in good renovated condition and spacious enough to move around with table inside and on the balcony. Just a short walk to Hannan Street. Onsite secure parking. Only negative - aircond heating capped at 24 deg - took a while to heat room. Have stayed before will stay again.
Se hospedó 1 noche en octubre de 2022
Respuesta de Jai el 3 nov. 2022
Dear Raymond,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant and helpful staff, facilities very good. Dining was very convenient, given that their was very little open down the street.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jai el 30 sept. 2022
Dear Kevin,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jai el 30 sept. 2022
Dear Richard,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

6/10 Aceptable

Geoff

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location and value for money.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jai el 30 sept. 2022
Dear Geoff,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

6/10 Aceptable

David

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Really it's digs for FIFO workers. Keep expectations low. Good points... comfortable bed. Showers works.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jai el 30 sept. 2022
Dear David,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was lovely, modern and clean. Bathroom was tiny so definitely one at a time. Bed very comfortable and had a great nights sleep.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jai el 9 sept. 2022
Dear Deborah,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant stay in Kal
I was very pleased to be able park both my small trailer and van in a secure off street site. Room was clean and comfortable. Staff friendly and helpful. Restaurant was overpriced.
Se hospedó 2 noches en agosto de 2022
Respuesta de Jai el 9 sept. 2022
Dear Ian,We are glad to hear that you enjoyed your stay at The Plaza Hotel. We very much appreciate your feedback and hope your next visit will be as pleasant as the previous one.Sincerely,Jaideep Bhardwaj,General ManagerThe Plaza Hotel

8/10 Bueno

Glen

Viajó por negocios
Le gustó: Limpieza
Close to city centre and secure parking a priority. Rooms clean and well maintained. Grumpy staff.
Se hospedó 1 noche en junio de 2022
Respuesta de jai el 6 jul. 2022
Dear Glen, We very much appreciate your comments regarding your stay at The Plaza Hotel. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaideep Bhardwaj, General Manager The Plaza Hotel

4/10 Mediocre

Richard

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención
Understand there is staff shortages however got ignored for over 15 minutes and had to go to the counter to order the meal. The steak was rare when I ordered medium and again no one came to check, I left most of the meal and fortunately they did not charge me in the end.
Se hospedó 1 noche en mayo de 2022
Respuesta de Jai el 6 jul. 2022
Dear Richard, Thank you for taking the time to provide feedback for your recent stay at The Plaza Hotel. Please accept my sincere apology for the experience. You are right Old should not mean dirty and not maintained Please rest assured that I will share your feedback with the team to resolve your concerns and avoid future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services. Sincerely, Jaideep Bhardwaj, General Manager The Plaza Hotel