Our stay went well. We attempted to speak with someone in the office several times, but never found anyone available. We had parked a vehicle in guest parking more than 2 hours and had tried to speak with someone in the office, but there was never anyone there. It was a holiday weekend and had family park in the spot for 2 days. This was our mistake, but then we were approached by a man pointing and yelling at us. He never identified who he was and yelled at us for parking in guest parking more than 2 hours. We tried to explain that we couldn't find anyone in the office, but he wouldn't listen to anything we had to say. He yelled at us and said to read the note, we said there was no note on the car to call anyone. I called the management company and spoke with Ozzie and explained. Told her to review their property cameras to see how unprofessional he was. She said I would receive an email with the complaint, but he was on the Board. I will never recommend this condo, Kona Pacific. I was born and raised in Kona, the aloha spirit does not exist there. We've stayed at many other condo's and homes in the area, but will never suggest this condo.