6/10 Aceptable
J R.
10 jun. 2025
We will never rent from Grand Welcome again. .The rental was not properly cleaned, conmunication was poor and telephone calls went unanswered and unreturned. The unit had strange rules like keeping the thermostat over 72, claiming that the pipes freeze. The thermoatat was controlled remotely so it bumped to 74. The unit was poorly stocked upon arrival Who says to take garbage out daily and leaves no garbage bags? The price point of this unit does not match the poor service from Grand Welcome. We have stayed in this building on other trips with other property management and had wonderful experiences. This management company (not in Hawaii) is the worst we have dealt with on VRBO.
J R.
Se hospedó 8 noches en mayo de 2025