We visited to Big Island for over 2 weeks to celebrate our birthdays. We were on the Kona side for over 5 days at another condo, then the Hilo side for 5 days, followed by our time at this property. Booking this place was easy. The property management company sent prompt replies and easy to follow directions in a timely manner. On one communication the address was off, transposing a 8 with a 0, but no worries as we knew where it was located.The location is wonderful. It's walking distance to the shops and cafes, but far enough away from the main road so you don't hear traffic. We really liked that as our first condo had traffic noise and we had to drive to town and deal with parking.The unit was clean and exactly as pictured. The bed and furniture were comfortable. The kitchen was well stocked for cooking, though we only had bowls of cereal and coffee and ate out the rest of the time. The view is great!Our first condo was close in price, but much bigger with a larger lanai. Hilo was the best of the 3 and the least expensive. The other 2 properties felt more welcoming with more of an Aloha Spirit. Fresh fruit and a hand written cards welcomed us. This one was professional, but less friendly. The sign by the sink about the garbage disposal with if you brake it you'll be charged and a multi page rule book seemed to use some harsh language. We would come back if we were to stay in this area again.Mahalo!