Communication with owner was excellent. She was very accommodating and even allowed us to drop our luggage early so we didn't have to drive around all day with our bags in our car. The place is very well equipped with kitchen goods, beach & snorkel gear, toiletries, etc. You can't beat the location - shops/restaurants/bars/pier/beach all within walking distance. We saw about 40 dolphins from the patio. My only criticism (if you can call it that) is the oversized furniture. Two enormous reclining chairs are in the living area and there is no where to move them if you open the sleep-away & trundle bed. The furniture on the patio is also difficult to get around. We were out most of the day, anyway. I would definitely stay here over a hotel because of all the amenities.