Vista aérea

Opiniones sobre Turtle Bay Resort

4.5 out of 5
Turtle Bay Resort
57-091 Kamehameha Hwy, Kahuku, HI

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 711 de 1004 opiniones" "
Evaluación: 8 - Bueno. 185 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 53 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 34 de 1004 opiniones" "
Evaluación: 2 - Terrible. 21 de 1004 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandra Lucia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I loved about the property is that you have everything you need to explore and do in one single place. This is a hotel away from all the hustle and has lots of nature & still offers lots to do and enjoy.
Se hospedó 4 noches en abril de 2023
Respuesta de Hotelmgmt el 13 abr. 2023
Aloha, Sandra. We too love offering a peaceful paradise for our guests to unwind and enjoy a variety of leisure amenities ad exploration. The unparalleled beauty of Turtle Bay Resort is always a guest favorite. Hopefully, you can return to enjoy it further. Mahalo.

10/10 Excelente

Raymond B

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort in beautiful. Very friendly staff. The price is reasonable. The only negative..Young children in the vip club room should not be serving themselves to the food trays. Make the club adult only or inform parents to serve their lovely sneezing children.
Se hospedó 6 noches en abril de 2024
Respuesta de HotelMgmt el 30 abr. 2024
Aloha. We are proud to learn that you found Turtle Bay Resort to be beautiful and that our Ohana made your stay memorable. We appreciate your feedback regarding the VIP club room and the presence of young children. We understand the importance of maintaining a tranquil atmosphere for all guests and will certainly take your suggestion into consideration for improvement. Your insights are invaluable to us as we strive to create the best possible experience for our guests. We hope to welcome you back for another wonderful stay in the future. Mahalo

10/10 Excelente

Addyson, Saint Louis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This resort was absolutely AMAZING. I wish I could give it ten stars. The staff treated you like lifelong friends, the place was extremely clean and well maintained, and the location was prime. My husband did his very first surf lesson through the resort as well, and had the best experience. The food and drinks never disappointed either. Would HIGHLY recommend staying here and cannot wait to book our trip back.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotelmgmt el 27 abr. 2024
Aloha, Addyson. We are overjoyed to hear that your experience at Turtle Bay Resort was so exceptional that it left you wishing for more stars to give! Knowing that our Ohana made you feel like lifelong friends and that every aspect of the resort, from the cleanliness to the prime location, met your expectations is truly heartwarming. It is fantastic that your husband enjoyed his first surf lesson and that you were both pleased with our culinary offerings. We eagerly await your return and are excited to help you create more unforgettable memories during your next visit. Mahalo.

10/10 Excelente

Charles

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We truly loved our stay at Turtle Bay. We have stayed there before their large renovation and the renovation is truly breathtaking. It is so relaxing and still great for families. Our son loved the kid's pool area and we loved getting to walk and bike to multiple beaches around the property. The rooms were clean and had beautiful ocean views. We loved having a wristband for the property instead of a hotel key card. Made it so convenient for the beach and pool. Most of the staff was super welcoming and helpful. We only had one or two instances of that not being the case.
Se hospedó 7 noches en abril de 2024
Respuesta de HotelMgmt el 26 abr. 2024
Aloha, Charles. We are delighted to hear about your wonderful experience at Turtle Bay Resort. It is fantastic to learn that our recent renovations enhanced your stay, providing a breathtaking and relaxing atmosphere for your family. Hearing that your son enjoyed the kid's pool while you took pleasure in exploring the beaches by walking and biking truly warms our hearts. We are glad that the wristband system added a touch of convenience to your beach and pool activities. Please accept our apologies for any moments that did not meet your expectations, and rest assured, we are addressing these to ensure an even better experience for all our guests. We look forward to welcoming you back to our beautiful oceanfront property soon. Mahalo

10/10 Excelente

Darth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is amazing. Definitely recommend getting club access for meals and drinks.
Se hospedó 5 noches en abril de 2024
Respuesta de HotelMgmt el 23 abr. 2024
Aloha, Darth. We are delighted to hear that you had such a wonderful experience at Turtle Bay Resort. It is fantastic to know that you enjoyed the club access tremendously as it truly is a special part of what we offer. Your recommendation means a lot to us, and we hope to welcome you back again soon for another unforgettable stay. Mahalo.

8/10 Bueno

Sarah, Palmdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property. Very clean. Very expensive.
Se hospedó 4 noches en abril de 2024
Respuesta de HotelMgmt el 19 abr. 2024
Aloha, Sarah. Your compliments about our beautiful paradise location are greatly appreciated. We strive to align our rates with what we have to offer for our guests. We hope you will still choose Turtle Bay Resort for your future escapes. Mahalo.

10/10 Excelente

Iain

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at Turtle Bay were absolutely amazing and made us feel welcome at every turn
Se hospedó 4 noches en abril de 2024
Respuesta de HotelMgmt el 12 abr. 2024
Aloha Iain. Our team at Turtle Bay Resort loves finding ways to ensure a relaxing, unforgettable experience for our guests and they will be happy with your perfect score. We hope your adventures bring you back soon for more Aloha memories. Mahalo.

10/10 Excelente

Robert

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Se hospedó 4 noches en abril de 2024
Respuesta de HotelMgmt el 12 abr. 2024
Aloha Robert. We are grateful that you chose to stay with us at the Turtle Bay Resort, and that our unparalleled accommodations and once-in-a-lifetime experiences surpassed your expectations. It is always a pleasure to see our guests take full advantage of our beach activities, delicious dining, and other amenities. We are already looking forward to meeting more of your family and extending the Aloha spirit for another memorable getaway. Mahalo!

10/10 Excelente

Tyrone

Se hospedó 6 noches en marzo de 2024
Respuesta de Hotelmgmt el 27 abr. 2024
Aloha, Tyrone. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excelente

Joseph, Spring Creek

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our third trip here, first since remodel. Still our favorite place in Hawaii. Can’t wait to go back. Couldn’t recommend more.
Se hospedó 5 noches en marzo de 2024
Respuesta de HotelMgmt el 9 abr. 2024
Aloha, Joseph. It is wonderful to hear that Turtle Bay Resort remains your favorite place in Hawaii. Your continued loyalty and eagerness to return are the highest compliments we could receive. The team takes great pride in enhancing the guest experience while maintaining the unique charm that makes Turtle Bay special. Your strong recommendation is greatly valued, and the resort eagerly awaits your next visit, hoping to exceed your expectations once again. Mahalo.

8/10 Bueno

Elisabeth Diane

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing around the resort so limited to places on site and food prices and drink prices are way too high.
Se hospedó 7 noches en marzo de 2024
Respuesta de HotelMgmt el 9 abr. 2024
Aloha, Elisabeth. Your insights about the location of Turtle Bay Resort and the concerns regarding on-site dining and beverage pricing are greatly appreciated. The resort's tranquil location offers a unique escape, yet it is understood that this can limit nearby dining options. Efforts are continually made to ensure that the variety and pricing of food and drinks on-site provide value and satisfaction to our guests. We hope you will still join us in paradise. Mahalo.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great resort
Se hospedó 3 noches en abril de 2024
Respuesta de HotelMgmt el 9 abr. 2024
Aloha, Michelle. It is delightful to hear that you consider Turtle Bay Resort a wonderful place to stay. Our Turtle Bay Ohana strives to create an exceptional experience for every guest, ensuring a memorable and enjoyable visit in the beautiful setting of Hawaii. Your brief but positive feedback is greatly valued, and we look forward to the opportunity to welcome you back for another unparalleled escape. Mahalo.

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Hotelmgmt el 6 abr. 2024
Aloha, Matthew. Hearing that your stay was full of the 'Ohana feeling fills us with joy. We eagerly await your return to our island paradise. Mahalo for your positive rating.

10/10 Excelente

Amy

Se hospedó 7 noches en marzo de 2024
Respuesta de Hotelmgmt el 20 abr. 2024
Thank you for your five-stars, Amy. We look forward to your return and hope it's soon!

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An exceptional property on the island of Oahu. A different experience compared to Waikiki or Ko Olina. Best features are that the resort and grounds are breathtakingly beautiful and clean. It has recently undergone a renovation and it is just picturesque and pristine. It was a common site to see all entrants taking pictures of the view. As far as first impressions go, this is unparalleled. Check in smooth and friendly. All requests were accommodated. Room exceptionally clean. We received a complimentary upgrade and the ocean view was impressive. All staff friendly. Room cleaning was meticulous and exceeded all expectations. We went March 2024. Never had any problems getting pool chairs or beach chairs as long as your party is not too big. Dining options are limited even if there are multiple restaurants. I would recommend making reservations for dinners as we did see some people get turned away. No close restaurants off property. Lobby dining was our favourite with the sushi selection. You need a car. End of statement. Just rent a car. The car sharing service with the rentable Teslas are very expensive. Overall, amazing. Very pricey. Well worth it, but definitely not for all budgets.
Respuesta de HotelMgmt el 2 abr. 2024
Aloha, Paul. We enjoyed learning about your enchanting experience at Turtle Bay Resort, highlighting its unique charm and breathtaking beauty. Your appreciation for the seamless check-in, meticulous room cleanliness, and thoughtful complimentary upgrade to an ocean-view room underscores our commitment to exceptional service. Your observations about the dining options and advice on transportation provide invaluable insights for future guests. We are thrilled to have had you with us and look forward to your return, continuing to offer a premium experience. Mahalo.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful Property
Se hospedó 6 noches en febrero de 2024
Respuesta de HotelMgmt el 2 abr. 2024
Aloha, David. It is wonderful to hear that you found our property beautiful. Your praise speaks volumes, and we are thrilled that the aesthetics of Turt Bay Resort left a lasting impression. We hope to welcome you back soon for a longer stay to fully experience all that we have to offer. Mahalo.

10/10 Excelente

MinSuk

Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 18 abr. 2024
Aloha. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excelente

SHIHO

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
スタッフさんも皆親切で、ホテルの部屋も広く快適だった。ただ、ホノルルから距離があり、このホテル周辺には本当に何もないため、レンタカーできない人はホテルでの滞在のみとなることは知っておいて方がいいかも! ホテルのアクティビティはたくさんあるので、飽きる事はありません!
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 2 abr. 2024
Aloha, Shiho. It warms our hearts to hear about your positive experiences with our Ohana and the spacious comfort of your accommodation at Turtle Bay Resort. Your feedback is invaluable and underscores the essence of our haven's appeal, providing a sanctuary where the breadth of activities ensures an engaging stay, enveloping our guests in the serene embrace of our secluded paradise. We understand the distance from Honolulu presents a unique aspect of our location, offering tranquility away from the city's hustle. For future visits, we recommend exploring car rental options to discover the scenic beauty and hidden gems of our surrounding area. Your adventurous spirit and willingness to embrace the plethora of activities available at the resort truly capture the vibrant essence of Turtle Bay. We look forward to welcoming you again, ensuring another unforgettable experience amidst our idyllic setting. Mahalo.

10/10 Excelente

SHIHO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotelmgmt el 17 abr. 2024
Aloha, Shiho. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excelente

Robert M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotelmgmt el 26 mar. 2024
Aloha, Robert. Your five-star rating truly brightens our day! Please visit us again. Mahalo

8/10 Bueno

Kimberly

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotelmgmt el 13 abr. 2024
Aloha Kimberly. We appreciate your positive rating and hope to see you again soon for another great stay. Mahalo!

10/10 Excelente

Naomi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best view on the island of Oahu! Amazing buffet breakfast too… Will be coming back again for sure …
Se hospedó 3 noches en marzo de 2024
Respuesta de HotelMgmt el 27 mar. 2024
Aloha, Naomi. O’ahu’s North Shore boasts the most breathtaking views and we love being able to share them with our guests at Turtle Bay Resort. We are proud that this along with many of our other features, especially our bountiful breakfast, ensured your return in the future. We will be eagerly awaiting your next visit to our paradise. Mahalo.

10/10 Excelente

James Keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotelmgmt el 24 mar. 2024
Aloha, James. We’re proud to have earned five stars on your recent visit. It would be a pleasure to welcome you back. Mahalo!

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our family loved this hotel so much! The pools, especially the slides and lounge chairs in the water were heavenly! The Bay where we swam with Sea Turtles was such a delight! The rooms were comfy, clean and we loved our balcony where we could view the sunset every night! The staff were so friendly and always helpful! We would stay there again for sure! We're grateful for the wonderful memories we made there!
Se hospedó 7 noches en noviembre de 2022
Respuesta de Hotelmgmt el 23 mar. 2024
Aloha, Angela. Helping you and your family make beautiful lasting memories brought us immense joy. We are proud that our breathtaking location and stunning views enhanced your stay at Turtle Bay Resort. We are glad you could enjoy our leisure amenities and meet our famous turtles. Our Ohana looks forward to your return and hopes it will be son. Mahalo.

10/10 Excelente

Travis, Aurora

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de HotelMgmt el 18 abr. 2024
Aloha! Your kind words have brought the Hawaiian sunshine into our day. We're pleased to have served you in true island style. Mahalo for your review!

10/10 Excelente

ALEXIS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotelmgmt el 24 mar. 2024
Aloha, Alexis. We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us! Mahalo

10/10 Excelente

Mario Cervantes

Se hospedó 4 noches en marzo de 2024
Respuesta de Hotelmgmt el 10 abr. 2024
Aloha, Mario. Your five-star rating truly brightens our day! Please revisit soon. Mahalo

10/10 Excelente

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We will definitely be back!
Se hospedó 2 noches en marzo de 2024
Respuesta de HotelMgmt el 20 mar. 2024
Aloha, Danielle. It is an honor to hear we have impressed you tremendously and secured your return to Turtle Bay Resort. We hope your next trip will be soon. Mahalo.

10/10 Excelente

Loren E

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beautiful location, 2 miles of public beach with only patrons utilizing - quiet and very relaxing resort. horseback ride along the beach was a first. kept our distance to a large green turtle sunning on the beach, stayed for 2 days then back into the water. We enjoyed the food offerings.
Se hospedó 7 noches en marzo de 2024
Respuesta de HotelMgmt el 19 mar. 2024
Aloha, Loren. Your description of our stunning location, beautiful beaches, and the unique opportunity for a horseback ride along the shoreline paints a vivid picture of the tranquil atmosphere that awaits our guests at Turtle Bay Resort. It is delightful to hear how much you appreciated the respectful encounter with the local wildlife, like the majestic green turtle. The team is also thrilled you enjoyed the culinary offerings. We look forward to welcoming you back for another relaxing stay in paradise. Mahalo.

10/10 Excelente

Lucian

Se hospedó 4 noches en marzo de 2024
Respuesta de HotelMgmt el 29 mar. 2024
Aloha. We're thrilled to know we provided a memorable, Aloha-filled experience. Mahalo for your wonderful review.

10/10 Excelente

Kunal

Viajó con su pareja
Le gustó: Servicios
Must stay resort in Oahu. Pros: Extremely friendly staff. Top notch food (including the bar area) Spa, golf, pickleball, snorkeling - all within the resort. Prime island location. Cons: Parking fee is a bit excessive. Yoga charge. Expand the spa services
Se hospedó 5 noches en marzo de 2024
Respuesta de HotelMgmt el 12 mar. 2024
Aloha, Kunal. Your recommendation is the highest compliment. We are proud our Ohana along with our luxurious leisure amenities and delicious dining options made your trip memorable. We appreciate your honest insights about parking and the spa. These matters will be discussed with our Management Team as we always look for ways to ensure a satisfying experience for all of our guests at Turtle Bay Resort. We hope you will be back to indulge again soon. Mahalo.

10/10 Excelente

Katrin

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotelmgmt el 24 mar. 2024
Aloha, Katrin. We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again. Mahalo

10/10 Excelente

Leah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt el 1 mar. 2024
Aloha, Leah! It is heartwarming to know your stay with us was a top-notch one. We're delighted to have made your vacation a tropical dream come true. Mahalo.

10/10 Excelente

Randi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is just amazing, you cannot have a better view!!! Angel at the front desk was incredibly helpful and such a joy!!
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt el 28 feb. 2024
Aloha, Randi. It brings us immense joy to know that you found Turtle Bay Resort outstanding and the views unparalleled. We are especially thrilled to hear about your positive interaction with Angel at the front desk. It’s heartening to learn that his helpfulness and cheerful demeanor added a special touch to your stay. Your kind words are a true testament to the dedication our team has to ensuring every guest feels warmly welcomed and thoroughly assisted. We look forward to welcoming you back for another wonderful experience, filled with stunning views and friendly faces. Mahalo.

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This stay could not have been better. Location was perfect, staff was friendly and amazing. Valet was worth every penny. Every part of this stay was exceptional
Se hospedó 6 noches en febrero de 2024
Respuesta de HotelMgmt el 28 feb. 2024
Aloha. Hearing that your stay with us at Turtle Bay Resort could not have been better truly fills us with joy, John. It is wonderful to know that the location, service, and value found in our valet service all contributed to making your experience exceptional. We strive to ensure every part of your visit is memorable and it seems we succeeded during your stay. Your kind words are greatly appreciated and we eagerly look forward to your next visit, hoping to surpass your expectations once again. Mahalo.

10/10 Excelente

mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt el 27 feb. 2024
Aloha! Your kind words have brought the Hawaiian sunshine into our day. We're pleased to have served you in true island style. Mahalo for your review, Mario.

10/10 Excelente

Dustin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is stunning, absolutely incredible, it is the nicest hotel in O'ahu in my opinion and we've gone to hotels like Aulani & the Four Season, Turtle Bay is nicer, it is just incredible. I cannot say enough good things about it. It's newly remodeled, just gorgeous, the lobby, the pool area is amazing, the views, the views, the views, just insane. Their snorkeling beach is amazing, we say a sea turtle swimming in the water, it was epic. If you are questioning whether you should come here or not, just spend the money, come here, you WILL NOT regret it's, it's just amazing!
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotelmgmt el 28 feb. 2024
Aloha. It warms our hearts to hear such glowing feedback about Turtle Bay Resort, Dustin. Knowing that you hold our resort in such high regard, especially compared to other esteemed properties on O'ahu, fills us with immense pride. We are thrilled that the recent renovations have resonated with you, enhancing the natural beauty of our surroundings from the lobby to the pool area and beyond. The breathtaking views are indeed one of our most cherished highlights, and we are delighted that you had the opportunity to experience the magic of snorkeling with sea turtles at our beach. We hope that memories of these incredible experiences will bring you back for more unforgettable moments. Mahalo.

10/10 Excelente

Kathleen, Seattle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property and surroundings. Friendly staff. Plenty of beautiful walking paths.
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt el 28 feb. 2024
Aloha, Kathleen. It is truly heartening to learn that the beauty of our property and surroundings, coupled with the warmth of our team, has left a lasting impression on you. The walking paths around the resort are indeed special, offering serene moments and picturesque views at every turn. It brings us joy to know that these aspects of your stay contributed to a memorable experience. We look forward to welcoming you back to Turtle Bay Resort and providing more opportunities to explore and enjoy the natural beauty that makes our resort a unique place to relax and unwind. Mahalo.

10/10 Excelente

Salem

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotelmgmt el 25 feb. 2024
Aloha, Salem. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excelente

Carlos

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
Se hospedó 8 noches en febrero de 2024
Respuesta de HotelMgmt el 27 feb. 2024
Carlos, we are thrilled to hear that you enjoyed your stay at Turtle Bay Resort, situated in the breathtaking North Shore of Hawaii. It's wonderful to know that our location served as the perfect backdrop for your family vacation and that the proximity to renowned surfing spots like Sunset Beach enhanced your experience. We take pride in offering a destination that caters to the interests and relaxation needs of our guests, and it sounds like we hit the mark for you and your family. Your enthusiasm for returning next year is the highest compliment we could receive, and we eagerly await the opportunity to welcome you back for another unforgettable vacation. Mahalo.

10/10 Excelente

Teresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gorgeous resort with top notch friendly staff
Se hospedó 2 noches en febrero de 2024
Respuesta de HotelMgmt el 27 feb. 2024
Aloha, Teresa. We are delighted that you found our resort gorgeous and were impressed by the top-notch charm of our team. Creating a welcoming and beautiful environment for our guests is a priority for us, and it's rewarding to know that we've succeeded in making your stay memorable. We look forward to the opportunity to welcome you back to Turtle Bay Resort for another unparalleled escape.

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful resort! Enjoyed the snorkeling and the pools. Didn’t get a chance to use the Spa. Loved the walks on the beach and The Pipeline Surf contest was just 8 min down the road.
Se hospedó 7 noches en febrero de 2024
Respuesta de HotelMgmt el 27 feb. 2024
Aloha, Mary. We are proud you found Turtle Bay Resort beautiful and thoroughly enjoyed your stay with us, from snorkeling and our pools to the scenic beach walks. It sounds like you were perfectly situated to experience the excitement of the contest, adding a unique highlight to your visit. While we're sorry you didn't have the opportunity to experience our Spa, perhaps it's a delightful excuse for a return visit. We're thrilled you had such a memorable time and look forward to welcoming you back. Mahalo

8/10 Bueno

Kelly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff worked above and beyond to help make your stay perfect. Very kind.
Respuesta de HotelMgmt el 27 feb. 2024
Aloha, Kelly. It is heartwarming to hear that our Ohana went above and beyond to ensure your stay was perfect, and that their warmth left a lasting impression on you. We pride ourselves on our dedication to providing exceptional service and creating a welcoming atmosphere for all our guests here at Turtle Bay Resort. Your positive experience is a testament to their hard work and commitment. We're thrilled you had such a wonderful stay and look forward to the opportunity to welcome you back, continuing to offer the high standard of service you've come to expect from us. Mahalo.

10/10 Excelente

Helen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
Se hospedó 7 noches en febrero de 2024
Respuesta de HotelMgmt el 27 feb. 2024
Aloha, Helen. It is heartening to hear that our team's dedication to going the extra mile significantly enhanced your experience with us at Turtle Bay Resort. We are especially pleased that the excellent service provided by our valets stood out. However, we regret to hear about the limitations you encountered with our dining options, particularly in relation to the Keiki menu following your surgery. We strive to accommodate all our guests' dietary needs and preferences, and your feedback highlights an area for improvement. We appreciate your bringing this to our attention. We're committed to providing an inclusive and enjoyable dining experience for everyone. We look forward to the opportunity to welcome you back, aiming to exceed your expectations in every aspect of your stay. Mahalo

10/10 Excelente

albert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrific service. Beautiful property. Many activities to choose from. Super friendly staff
Se hospedó 8 noches en febrero de 2024
Respuesta de Hotelmgmt el 22 feb. 2024
Aloha, Albert. It is wonderful to hear that you enjoyed the terrific service, beautiful property, and the wide range of activities available at Turtle Bay Resort. Knowing that our Ohana contributed to making your experience even more enjoyable is truly rewarding. We strive to create an environment where every guest feels welcomed and has an unforgettable stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another visit filled with exceptional service and memorable experiences. Mahalo.

10/10 Excelente

Gregory Scott, Seattle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, unique setting. Restaurant food quality was very good, even pool-side. overall high quality service from staff. new, remodeled property felt fresh and clean and modern. my only constructive criticism was that the spa service was booked as 90 minutes which usually implies that this is the time I am with the provider. During my experience I was brought back to relaxation area ~10 minutes early. I know this because I was paying my bill at the counter when I checked my watch and saw that should have been the end time of the service. The staff at the spa were very pleasant.
Se hospedó 8 noches en febrero de 2024
Respuesta de HotelMgmt el 21 feb. 2024
Gregory, it's wonderful to hear that you enjoyed the beautiful and unique setting of our resort, along with the high quality of food and the overall service provided by our incredible Ohana. We're glad that the fresh, clean, and modern feel of our newly remodeled property added to your positive experience. Regarding your feedback on the spa service, we appreciate your constructive criticism. Ensuring that our guests receive the full duration of services they've booked is important to us, and we apologize for any oversight in this instance. Your comments have been noted for immediate review and action to prevent similar occurrences in the future. We're pleased that the staff at the spa were very pleasant, and we hope to have the opportunity to welcome you back, ensuring that your next visit is flawless in every aspect. Mahalo.

10/10 Excelente

Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Expensive, but worth it
Se hospedó 4 noches en febrero de 2024
Respuesta de HotelMgmt el 21 feb. 2024
Adam, it's encouraging to hear that you found your experience at Turtle Bay Resort to be worth the investment, despite the expense. We understand that guests value exceptional experiences, service, and amenities that truly stand out, and we strive to deliver just that, ensuring a memorable stay that justifies the cost. We look forward to the opportunity to welcome you back, continuing to provide a service that exceeds expectations and offers unparalleled value. Mahalo.

10/10 Excelente

Harbik, Glendale

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay if you’re in the north shore! Energy is great. Views heavenly
Se hospedó 7 noches en enero de 2024
Respuesta de Hotelmgmt el 21 feb. 2024
Aloha, Harbik. It is delightful to hear that you found Turtle Bay Resort to be a great place to stay while exploring the North Shore. The positive energy and heavenly views are indeed among the highlights we love to share with our guests. Ensuring an enjoyable and memorable stay through our unique location and vibrant atmosphere is what we aim for. We hope to have the pleasure of welcoming you back, offering more of the serene beauty and dynamic spirit that define the Turtle Bay experience. Mahalo.

10/10 Excelente

Nathan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de HotelMgmt el 21 mar. 2024
Aloha, Nathan. We are grateful for your high praise. Nothing is more gratifying than knowing our guests left with the Aloha spirit in their hearts. Mahalo for your review.

10/10 Excelente

Rommel

Se hospedó 5 noches en febrero de 2024
Respuesta de HotelMgmt el 21 mar. 2024
Aloha, Rommel. Your words are as warm as our island sun. We are thrilled to know we provided a memorable, Aloha-filled experience. Mahalo for your wonderful review.