4/10 Mediocre
Chris R.
8 oct. 2025
Le gustó: Limpieza
The location and view were great. On our first full day we had water coming out of ceiling which my son slipped and fell is how we found out. We called Westside Maui. They sent a crew over to fix. They were in our room for several hours trying to fix. It was the air conditioning line was clogged they said. Chris with Westside Maui could care less about what had happened to my son or the inconvenience this caused. We asked for another room and Chris tried to give us a way lesser of a grade of room. We decided to stay because they supposedly fixed it. Then the next day had to call again because same problem was happening. 5 hours later they sent crew up to our room. 5 guys in our room for another 3 hours. No refund or discount offered and Chris again could care less.
Chris R.
Se hospedó 8 noches en septiembre de 2025
