Bañera de hidromasaje exterior

Opiniones sobre Heidelberg Inn

2.5 out of 5
Heidelberg Inn
85 Bolder Lake View Dr, June Lake, CA

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 205 de 307 opiniones" "
Evaluación: 8 - Bueno. 77 de 307 opiniones" "
Evaluación: 6 - Aceptable. 11 de 307 opiniones" "
Evaluación: 4 - Mediocre. 6 de 307 opiniones" "
Evaluación: 2 - Terrible. 8 de 307 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

valdemar

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Excelente para relajarse
Un lugar muy agradable y tranquilo, excelente atención y comunicación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kenya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vacaciones!
Excelente lugar! El personal muy lindos y amables! ☺️ A mi esposo le encantó las vistas desde el hotel.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Andrea

Viajó en grupo
Beautiful location and very friendly staff. Overall a lovely stay but the hotel room needed updating as was very tired looking and the second bedroom had no windows so was like staying in a box! The door on the second bedroom was also like a wardrobe door, it was a louvre door on runners so not ideal! Stunning scenery from patio.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Amy

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Joel Ackley General Manager el 16 may. 2024
Thank you for taking the time and reviewing us! Your feedback will be shared with the entire staff. We look forward to seeing you again soon. Safe travels

10/10 Excelente

James

Viajó con su pareja
Le gustó: Servicios
Beautiful scenery and many sites including Yosemite are only a short drive through the mountains! Highly recommend!
Se hospedó 2 noches en mayo de 2024
Respuesta de Joel Ackley General Manager el 15 may. 2024
Thank you for taking the time and giving us such a stellar review. We hope to see you again soon, safe travels.

10/10 Excelente

Rose

Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 10 may. 2024
Thank you for taking the time to take this survey. Your feedback has been shared with my entire staff. Safe travels and we look forward to hosting you again soon.

10/10 Excelente

Lindsey

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We absolutely loved this stay! The staff were so kind and helpful especially with having a kiddo. Super cozy and clean. We loved the room layout with having kids the adults were able to put them to sleep and have a little us time. Great amenities, kitchen was stocked super good. Snow was unexpected but they had movies and games to barrow at the front desk. There was also great food places just a walk away.
Se hospedó 2 noches en mayo de 2024
Respuesta de Joel Ackley General Manager el 6 may. 2024
We appreciate your kind review! We look forward to welcoming you back in the near future. The unexpected snowstorm was truly a unique experience. It was a delight to host you and your fantastic family.

10/10 Excelente

Ashley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
I loved my stay here brought my daughters enjoyed the jacuzzi that looks over the mountains, the perfect kitchen it was so comforting and Kara was amazing.
Se hospedó 2 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 29 abr. 2024
Thank you for dedicating your time to composing this incredible review; we truly value your feedback. I will make sure to pass on your kind words to Karrah. We look forward to the opportunity of welcoming you back in the near future. Safe travels.

10/10 Excelente

Huei Ming

Le gustó: Limpieza, estado de la propiedad e instalaciones
The property came with everything you need at the kitchen. The property is very well maintained.
Se hospedó 2 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 29 abr. 2024
Thank you for the great review. We are looking forward to seeing you again soon.. Safe travels.

10/10 Excelente

Pavel, Cupertino

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Fun things to do- hot tub, pool table, ping pong table…
Se hospedó 2 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 22 abr. 2024
Thank you for the outstanding review! We are looking forward to hosting you again soon.

8/10 Bueno

Zesheng, Pleasanton

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Joel Ackley General Manager el 23 abr. 2024
1. We appreciate the excellent feedback! We eagerly anticipate your return visit in the near future.

10/10 Excelente

Deborah

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It’s a lovely little inn. We had everything we needed and it was very clean and comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 20 abr. 2024
We greatly appreciate your fantastic feedback! It was an absolute pleasure to have you as our guest and we can't wait to welcome you back again soon!

10/10 Excelente

Cesar

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy access to June mountain
Se hospedó 2 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 20 abr. 2024
We greatly appreciate your fantastic feedback! It was an absolute pleasure to have you as our guest and we can't wait to welcome you back again soon!

10/10 Excelente

Eric, Chino Hills

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 20 abr. 2024
Thank you for the wonderful feedback. We were delighted to have you as our guest and eagerly look forward to your next visit!

10/10 Excelente

rob

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
love this place
Se hospedó 2 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 15 abr. 2024
Thank you, for taking the time to review this wonderful historic resort. Your feedback will be shared with staff and we are looking forward to hosting you again soon. Safe travels.

10/10 Excelente

Risa

Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 6 may. 2024
We appreciate your kind review and look forward to welcoming you back in the near future. Have a safe journey!

10/10 Excelente

Karla

Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 6 may. 2024
Thank you for the wonderful review we hope to see you again soon safe travels.

10/10 Excelente

Jason

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very good stay. Clean and nice
Se hospedó 6 noches en abril de 2024
Respuesta de Joel Ackley General Manager el 11 abr. 2024
Thank you for the outstanding review. We look forward to hosting you again soon. Safe travels.

8/10 Bueno

Frank

Viajó con su familia
Le gustó: Limpieza, servicios
Zeer karakteristiek hotel. Nette accommodatie, fijne sauna en fijn haardvuur. De verwarming maakt wel veel lawaai.
Se hospedó 1 noche en abril de 2024
Respuesta de Joel Ackley General Manager el 8 abr. 2024
Wij waarderen uw vriendelijke beoordeling en zijn blij dat u van uw verblijf bij ons genoten heeft. Uw feedback wordt doorgegeven aan ons team. Heb een veilige reis.

10/10 Excelente

Jonathan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place and perfect for families with kids who ski June Mountain.
Se hospedó 4 noches en marzo de 2024
Respuesta de Joel Ackley General Manager el 9 abr. 2024
We appreciate your fantastic review and will gladly pass along your kind words to all our team members. We are excited about the opportunity to welcome you back in the near future. Wishing you safe travels and thank you once more.

8/10 Bueno

Phuong

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hotel is outdated but it is very clean. Down stairs room has noisy toilet flushes from upstairs room. Will be back if having a chance
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Ackley General Manager el 25 mar. 2024
Thank you for providing us with your feedback. Rest assured; I will promptly bring up the noise complaint to our Maintenance department. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excelente

susan, Mission Viejo

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Close to ski resort, loved the large fireplace in the lobby and friendly staff. When you ski, hot water and warm rooms a must, and this place has it!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Joel Ackley General Manager el 25 mar. 2024
Thank you, Susan, for providing such a wonderful review. We truly enjoyed having the opportunity to serve you at our esteemed establishment, the Heidelberg Inn & Resort. We eagerly anticipate your future visit.

2/10 Terrible

Phil

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stay away !
Se hospedó 1 noche en marzo de 2024
Respuesta de SV el 21 mar. 2024
Phil, thank you for your feedback. We understand that last-minute cancellations happen. However, we stand by our policies, which are designed to ensure consistency and reliability, as we strive to offer a high-level service experience for all guests. We welcome and encourage reviews post-stay for a fair assessment of our resort and an accurate portrayal of our offerings. Wishing you the very best in your future travel endeavors. Should your plans bring you back to our area, we would be delighted to welcome you and offer an experience that we hope will exceed your expectations.

10/10 Excelente

Christiane

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Ackley General Manager el 16 mar. 2024
Thank you for your review. It was a pleasure hosting you. I will pass this information and score to the staff, anything else you may need in the future please dont hesitate to reach out to me!

10/10 Excelente

Leslie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I liked the fireplace, the view, the people who worked there, architecture, its history, and the helpfulness of the staff.
Se hospedó 7 noches en febrero de 2024
Respuesta de SV el 13 mar. 2024
Leslie, we are delighted to hear that you enjoyed your visit at Heidelberg Inn. We hope you'll visit again in the future.

10/10 Excelente

Troy, la jolla

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
2nd stay here, like having your own ski condo!
Se hospedó 4 noches en febrero de 2024
Respuesta de SV el 13 mar. 2024
Troy, we're delighted to hear that you enjoyed your second visit to Heidelberg Inn and hope you'll visit again in the future.

10/10 Excelente

Erin

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de SV el 13 mar. 2024
Erin, thanks for the 10/10 rating!

8/10 Bueno

enrique del

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
3 TV's and no remote that worked. In order to get a robe in case you want to go out to the Jacuzzy you need to ask for it at the front desk. We were not informed of this and froze on the way back (short walk) to our room
Se hospedó 2 noches en febrero de 2024
Respuesta de Joel Ackley General Manager el 23 feb. 2024
Thank you for your review.

10/10 Excelente

Kolleen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de SV el 15 mar. 2024
Kolleen, thank you for the 5-star rating! We hope you'll visit again soon.

10/10 Excelente

Phi

Le gustó: Limpieza, comodidad de la habitación
I diffidently would stay here again
The facility was great. The sauna was clean and easy to use. The room was clean and the kitchen was well stocked. Amazing view of the town.
Se hospedó 1 noche en febrero de 2024
Respuesta de Joel Ackley General Manager el 11 feb. 2024
Thank you for taking the time and giving us this wonderful review. I will share this with staff. Have a great day and safe travels.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Absolutely loved the Heidelberg in June Lake, CA. Ambiance was perfect, and we liked the chill vibe.
Se hospedó 4 noches en enero de 2024
Respuesta de Joel Ackley General Manager el 16 feb. 2024
Thank you for your review we hope to see you again soon!!

10/10 Excelente

Mark

Se hospedó 3 noches en enero de 2024
Respuesta de Joel Ackley General Manager el 16 feb. 2024
Thank you!!

10/10 Excelente

Louie

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
June Lake Warmth
Great place to stay! Comfy, clean and quiet. Cool little 2-BR unit with a kitchen. Great location in town and an excellent value.
Se hospedó 1 noche en enero de 2024
Respuesta de SV el 13 mar. 2024
Louie, thanks for the 10/10 rating and review! We hope you'll visit again soon.

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We have stayed here through the years and although it is older and a little dated, it has an old charm to it. Spending evenings by the lobby fireplace reading was the best thing. The staff was awesome. See you next time!
Respuesta de SV el 13 mar. 2024
Mary, we're delighted to hear that you enjoyed your stay! Reading by the fireplace sounds like a lovely way to enjoy the evening. We hope you'll visit again soon!

10/10 Excelente

James

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de SV el 13 mar. 2024
James, thanks for the 10/10 rating. We hope you'll join us for another visit soon!

8/10 Bueno

Wendy

Se hospedó 1 noche en enero de 2024
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!Joel AckleyGeneral Manager

8/10 Bueno

Dean

Viajó con su familia
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review.!!

10/10 Excelente

Christopher A

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Joel Ackley General Manager el 8 ene. 2024
Thank you for the wonderful review! We look forward to hosting you again, you were terrific guests. Please do not hesitate to contact me for any questions you may have.

2/10 Terrible

said

Se hospedó 1 noche en enero de 2024
Respuesta de Heidelberg Inn el 8 ene. 2024
This guest showed up at the Front Desk with a dog, saying Expedia said we were pet friendly. We let them know our pet policy is service animals only and showed the guest the Expedia listing stating no pets. The guest was unhappy and strongly disputed this fact. We graciously agreed to accept the family, and their pet, with a pet fee. We assumed the guest would be more appreciative as we helped them out and did not turn them away for the night in good will.

10/10 Excelente

Shiven

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!!

4/10 Mediocre

Gregory

Se hospedó 1 noche en diciembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

10/10 Excelente

Eduards

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joel Ackley General Manager el 22 dic. 2023
Thank you for the amazing review. Hope to see you again real soon. Happy Holidays!!

10/10 Excelente

Richard

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great, unique, and very quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza
Highly recommend! June Lake is way less crowded than Mammoth Lakes and offers endless hiking options with amazing views. This hotel was the only one with two-bedroom suites in the area and it's just perfect for families. The decoration is a little outdated, but the rooms are very comfortable, clean, quiet, and with beautiful views (we got a corner suite.)
Se hospedó 3 noches en noviembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

10/10 Excelente

Raja

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice views. Good staff.clean rooms. Fireplace is the center of attraction during calm hours and arcade room is good.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

8/10 Bueno

ALESHA R

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Great room and kitchen. The jacuzzi was closed tho, such a huge turn off. We had decided this property to enjoy the jacuzzi mainly but unfortunately it wasn't working at all.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

2/10 Terrible

Abhishek

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Terrible management
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Young Hun

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Joel Ackley General Manager el 13 ene. 2024
Thank you for the wonderful review!!

10/10 Excelente

Qing

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

zhenshu

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023