2/10 Terrible
Rachel P.
15 abr. 2024
No le gustó: Limpieza
not clean, no help from host - would not stay again
This was a disappointment. The house was not cleaned properly and was not a comforting place to be. As soon as we walked in to the house we could see that it had not been cleaned properly. There were cigarette butts in the front & back yard along with an empty beer bottle. The floors had not been mopped and barely cleaned. There were splotches of whatever was spilled on the floor from the previous guests along with their hair in almost every room. All of the baseboards were filthy, as well as the many bugs in spiderwebs along the ceiling. The kitchen cabinets also have food spilled on them and there were streaks of stuff on many of the walls throughout the house.
I photographed everything upon our arrival to have it time stamped & documented that it was not from us and sent it to the host. They said they would look at the photos and fix it for us. The next day someone messaged me that they hope we are having a 5 star stay. There was clearly no communication between who ever was sending messages.
I kept trying to reach out to see how they can compensate us for the inconvenience of the filthy house and they just kept saying that they hope we are having a 5 star stay. I reached out again after we returned home from our trip and they responded to my message only once. I gave them a week to respond and hopefully compensate us before I wrote up the review. Still nothing.
This place was a disappointment. I would not recommend to stay here.
Rachel P.
Se hospedó 3 noches en abril de 2024