Una piscina al aire libre, una piscina infinita

Opiniones sobre HomeStay D'Esplanade - Sweet Home

3.5 out of 5
HomeStay D'Esplanade - Sweet Home
B-18-12, Jalan Seladang, Taman Abad, Johor Bahru, Johor

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 11 de 16 opiniones" "
Evaluación: 8 - Bueno. 2 de 16 opiniones" "
Evaluación: 6 - Aceptable. 2 de 16 opiniones" "
Evaluación: 4 - Mediocre. 1 de 16 opiniones" "
Evaluación: 2 - Terrible. 0 de 16 opiniones" "

8,8/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Cliente verificado

Viajó con su familia
The lift is horrible, can wait for mor than 10 mins,it doesnt stop at our floor,n down,never stop at our floor,press both up n down,lift never stop at our floor,straight up,down slso never stop every floor.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Alex el 25 dic. 2019
Thanks for the review, because now is peak season there is a lot people using the lift so it will need longer waiting time to take the lift (as total 39floor) and when there is full the lift would not be stop at particular floor as no use also if cannot handling more load. Hope for understanding and that's why we also never chase for check out on time and have allowance of half an hour more (even bit longer) than our standard check out time.

8/10 Bueno

Kathleen Lay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay but be patient with the lift
Unblocked view of city. Friendly owner. Apartment is neat and tidy, with some minor flaws. Water leaking from the master bedroom bathtub and ants will visit if you leave food on the dining table. Only complaint is not fault of the owner, but on building management. The floor is serviced by only 2 lifts, and always full by the time it reaches our floor. We waited for almost half an hour just to get into the lift, and another 5 mins to get to ground floor.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Alex el 6 dic. 2019
thanks for visiting, hope to serve you again. Understood the lift waiting time would be longer especially peak season..

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The host is very responsive and the area is clean and tidy. Will definitely come and stay again!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Alex el 17 oct. 2019
thanks for visiting, hope to serve you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home stay in JB
Apt 2 bedrooms, is very good for family stay. Spacious for 6-8 adults n children. Clean and good location next to KSL CITY mall. Owner provided helpful info to make our stay hassle free. Highly recommended.
Se hospedó 1 noche en octubre de 2019
Respuesta de Alex el 14 oct. 2019
thanks for visiting, hope to serve you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Alex el 23 jul. 2019
thanks

10/10 Excelente

Bee Leng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Alex el 9 jun. 2019
thanks for visiting, hope to serve you again

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2019
Respuesta de Alex el 30 ene. 2019
... ok

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Disappointed with the alternate unit with no decor
This unit was not available changed to another unit with no decor. The bed was too soft not comfortable to sleep. No coffee and tea. Nevertheless, the view is nice as it face the sea.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Alex el 31 dic. 2018
hi, sorry about that because of the leaking issue we are unable to give the unit to you only able to relocate you to another unit, hope can serve you again in future

10/10 Excelente

Carol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyable trip
Good gathering with others family member
Se hospedó 1 noche en diciembre de 2018
Respuesta de Alex el 20 dic. 2018
thanks for visiting, hope to see you again next time

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great short stay
Easy access to KSL and food. Quick and easy check in to apartment with clear instructions from owner. Came with lots of mattresses and sleeping area, good for big families. Fully furnished apartment. Instant noodles, coffee n tea provided were a thougthful touch. Nice city view at 18th floor. Great wifi. The only thing not so good is there is only 2 channels on tv. Overall a comfortable stay for a big family.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Alex el 28 nov. 2018
hi, thanks for feedback, Because next year Singapore will start to use digital signal so the building is now currently under management to change and upgrade the antenna, hopefully in next time your visit will have a better experiences

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, great value for a full 2 bedroom apartment!
Se hospedó 1 noche en julio de 2018
Respuesta de Alex el 28 jul. 2018
Thanks for visiting, hope to see you again

10/10 Excelente

WILBER KANICHKHUN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Better than I expected
the apartments are similar to D'esplanade by KSL hotel. you pay lesser but getting the same experience! check-in couldn't been better. 1, don't have to show your passport. 2, save hotel tax (pay on the spot) 3, don't have to queue/wait to get your room. And oh, the WiFi is better than the D'esplanade Wifi (almost non-usable)
Se hospedó 1 noche en julio de 2018
Respuesta de Alex el 12 jul. 2018
Thanks for visiting, hope to see you again

10/10 Excelente

DENNISE, singapore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very convinient, shopping and food .
The house is very spacious, .my kids like your house as they feel very comfortable and feel at home too. They prefer to buy food and bring too eat to the residence rather than eating at the restaurant. The only thing we dont like is the swimming poll as we see a lot of cigarrete floating.
Se hospedó 1 noche en junio de 2018
Respuesta de Alex el 3 jul. 2018
Thanks for the visiting ya

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ksl short vacation review
very comfortable
Se hospedó 1 noche en junio de 2018
Respuesta de Alex el 18 jun. 2018
tqvm

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spacious and comfortable stay
Host is very responsive. Check in is a breeze. Room is big and comfortable. Locate at the KSL mall. Eveything is near. However the toilet has room for improvement.
Se hospedó 1 noche en junio de 2018
Respuesta de Alex el 21 jun. 2018
thanks for visiting, please whatsapp me for the toilet issue so that we can take a look for the problem you mentioned.

10/10 Excelente

Ivy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Check in procedures is easy, just follow owner steps to collect card keys fr letter box and earlier 1 hr before time (3pm) ready check in. WiFi strong. Location are best, Ksl and holiday plaza just walking distance a few minutes can reach.
Se hospedó 2 noches en junio de 2018
Respuesta de Alex el 13 jun. 2018
thank you so much, see ya next time