Refrigerador, microondas, placa de cocina, lavavajillas

Opiniones sobre Sonesta Simply Suites Jersey City

2.5 out of 5
Sonesta Simply Suites Jersey City
21 Second Street, Jersey City, NJ

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 531 de 1002 opiniones" "
Evaluación: 8 - Bueno. 277 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 106 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 52 de 1002 opiniones" "
Evaluación: 2 - Terrible. 36 de 1002 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Sergio

Viajó en grupo
Hello Expedia. What happened was that we could never do the “check in” in the hotel because when we were requested for the deposit, we only had cash to pay for. The hotel did not accept cash, only credit card payment method was accepted; that we do not have. So finally, we could use our reservation. Please, we kindly request for the refund of our money since we could not stay at the hotel, we had to search for another at a very expensive price.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Sonesta Simply Suites Jersey City el 21 dic. 2023
Hello; I am sorry to hear that your stay was unable to be accommodated. We hope the billing discrepancy has been resolved. If you need further assistance in resolving, please contact the hotel directly. We will be happy to assist. We hope we have the opportunity to host you in the future.

10/10 Excelente

Fernando, Goose Creek

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Una excelente opción para hospedarte..
Se hospedó 2 noches en octubre de 2023
Respuesta de Sonesta Simply Suites Jersey City el 17 oct. 2023
Hi Fernando; We are pleased to hear that you had an excellent stay! We are thrilled our property and service exceeded your expectations. We look forward to welcoming you back soon!

2/10 Terrible

Marguit

Se hospedó 15 noches en agosto de 2022
Respuesta de Sonesta Simply Suites Jersey City el 24 ago. 2022
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

6/10 Aceptable

Gabriela

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
En general bien, la atención no fue la mejor y el hecho de no contar con desayuno incluido complica un poco la estadía. Limpieza y comodidad muy buenos.
Se hospedó 2 noches en junio de 2022
Respuesta de Sonesta Simply Suites Jersey City el 9 jun. 2022
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay and found the hotel comfortable. We apologize that breakfast is not included, however we always have options for purchase in our store. Thank you for your comments and we wish to welcome you back to the hotel soon!

6/10 Aceptable

Edna

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Lo que no me gustó fue la limpieza porque nunca limpiaron la habitación, nos dijeron que sólo si la estadía supera 7 días lo hacen, tampoco hay implementos para realizar el aseo del baño y tuvimos que llevar la basura hasta el sitio donde se botan las basuras.
Se hospedó 4 noches en diciembre de 2021
Respuesta de Team Jersey City el 15 feb. 2022
Thank you for choosing Sonesta Simply Suites and your comments. Most of our clientele are long term guests which prefer housekeeping once a week. However when at our hotel you can always call the front desk to request additional supplies. Hope to see you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Recomendable muy cerca del metro para viajar a Manhattan.
Se hospedó 5 noches en junio de 2021

10/10 Excelente

Julio

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La mejor opción...
Excelente locación. A una parada en PATH de World Trade Center. Desde el puerto tienes las mejores vistas de la Skyline de Manhattan.
Se hospedó 11 noches en diciembre de 2019

8/10 Bueno

Osvaldo

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Falta restaurantes cerca
Se hospedó 6 noches en diciembre de 2019

10/10 Excelente

albert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable para familias
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente lugar y ubicación
Excelente lugar
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Maria Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular
Fue una estancia fenomenal, tranquila de calidad y con unas vistas espectaculares
Se hospedó 7 noches en junio de 2019

6/10 Aceptable

Leticia C

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicación
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were very accommondating. Spacious and comfortable. An excellent value for your money. I highley recommend a stay.
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Claudia Cristina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Volvere!
Muy buen hotel, bien ubicado, cerca del Metro a Manhattan y del Newport mall. El personal es muy amable, las habitaciones confortables y limpias. Muy buenos servicios. Sólo remarcar que no tienen desayuno incluido ( si te o cafe) y que el resto uno puede comprarlo en el store del hotel y que tampoco tienen servicio al cuarto por lo que hay que consultar el manejo de los residuos.
Se hospedó 3 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2019
Respuesta de JG el 14 feb. 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Mediocre

Felipe

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mala opción
Mala relación costo beneficio .
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Cliente verificado

Buen Hotel
Buen hotel, habitacion comoda. El servicio de recepcion necesita mejorar un poco.
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Roy, New York.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Cozy Room For Events in Lower Manhattan.
Hotel and Staff are Great! Pet friendly and super clean in every aspect. Very close to Manhattan if your looking for night clubs and parties. Hotel is charming and very quiet.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay. Booked last minute and extremely pleased with the stay. We will be back! The poor ratings are not accurate. We didnt hear the train at all!
Se hospedó 6 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 5 may. 2024
Greetings! Thank you for the wonderful feedback. We are thrilled you had a great stay and enjoyed our newly renovated suites and amenities. We look forward to your next visit to Jersey City. Thank you for staying with us!

10/10 Excelente

Javier

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Not too far from NY in train
Se hospedó 2 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 3 may. 2024
Greetings! Thank you the perfect 5/5 rating. We greatly appreciate you taking the time to review your recent stay. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back soon!

8/10 Bueno

Marie

Le gustó: Limpieza
Se hospedó 4 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 1 may. 2024
Hello! Thank you for taking the time to review your recent stay. We appreciate your feedback. We hope you enjoyed our newly renovated suites and amenities! We look forward to welcoming you back.

8/10 Bueno

Samir

One of the receptionists was pretty bad. She wouldn’t even look up to acknowledge a guest or say hello. Others were better. The prices of the items from the pantry were ridiculous- I paid close to $9 for a half gallon of milk (not organic). The restroom for guests on the 1st floor was terrible - no paper towel to wipe your hands and something else was missing too. This was at about 10:30 am. There isn’t much by way of bars or restaurants late in the evening (9:30 pm or later). Despite all of that I would stay here again as the rooms were pretty decent.
Se hospedó 2 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 26 abr. 2024
Greetings! Thank you for taking the time to review your recent stay. We value your feedback as it allows us to determine areas in which we are meeting our guests expectations and uncover areas for improvement. We will be sure to share your feedback with the appropriate hotel team members to ensure this was an isolated issue that is addressed forward. Please feel free to contact the hotel directly if you would like to discuss your recent stay further. We hope we have the opportunity to host you again soon!

10/10 Excelente

Chen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great please to stay, easy travel to NYC
Se hospedó 2 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 25 abr. 2024
Greetings! Thank you for your wonderful review and rating. It is always great to share great feedback with the team. We hope you enjoyed our newly renovated suites and amenities. See you soon!

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a very nice stay at the Sonesta Simply Suites. It was very clean, comfortable and convenient to both the riverwalk and Path to the City.
Se hospedó 1 noche en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 25 abr. 2024
Hello! Thank you for your wonderful feedback and rating! We are thrilled that you had a great stay with us. We will be sure to share your feedback with the hotel team. We look forward to welcoming you back!

10/10 Excelente

Alda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 25 abr. 2024
Hello! Thank you for your perfect rating and review. We hope you enjoyed your stay in Jersey City and enjoyed our newly renovated suites and amenities. We look forward to welcoming you back!

10/10 Excelente

Risa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 10 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 20 abr. 2024
Greetings! Thank you for the excellent 5/5 rating! We greatly appreciate your feedback and hope to welcome you back soon.

10/10 Excelente

Chen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice place to stage
Se hospedó 1 noche en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 20 abr. 2024
Hello! It is great to see you had a great stay with us. We are pleased it was a nice place for your Jersey City visit. We hope you enjoyed our newly renovated property and got to explore all Jersey City has to offer. We hope to welcome you back soon!

6/10 Aceptable

Lynette A.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 20 abr. 2024
Greetings! Thank you for reviewing your recent stay with us. Your feedback is valuable to us as it allows us to determine areas in which we are exceeding as well have opportunity. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back soon!

8/10 Bueno

Luda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Did not like noise coming from the Light Rail and from the room Air Conditioner. Otherwise it is clean and convenient, staff is friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 19 abr. 2024
Hello! Thank you for taking the time to review your recent stay. We are pleased to hear that our hotel was clean, convenient and our team was friendly! We will be sure to share your feedback with the appropriate hotel team members to continue improving our property and services.

10/10 Excelente

Hiromi, MEGURO

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
快適でした!
Se hospedó 3 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 12 abr. 2024
Greetings! Thank you for taking the time to review your recent stay with us. We are thrilled you had a wonderful experience. We hope enjoyed our newly renovated suites and amenities. We look forward to welcoming you back soon!

8/10 Bueno

cecile

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super rapport qualité prix, les chambres sont grandes , neuves et propres, la présence d’une cuisine avec frigo et micro-ondes et très appréciable. Le personnel est très gentil, par contre il n’y avait aucune pression dans la douche et l’eau n’a jamais été chaude, malgré l’intervention d’un technicien, l’eau est tout juste chaude le matin et carrément tiède le soir.
Se hospedó 6 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 10 abr. 2024
Greetings! Thank you for taking the time to share your feedback regarding your experience with Sonesta Simply Suites Jersey City. Your comments are important to us, as they provide us an opportunity to better serve you. We will be sure to share your feedback with the appropriate hotel team members. We look forward to welcoming you back!

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff, comfortable rooms.
Se hospedó 2 noches en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 10 abr. 2024
Greetings! Thank you the perfect 5/5 rating. We greatly appreciate your feedback and wonderful comments. We are thrilled you had a great stay. We look forward to welcoming you back!

10/10 Excelente

Karolina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 10 abr. 2024
Hello! Thank you for the 5/5 perfect rating! We are thrilled you enjoyed your stay. We hope you enjoyed our newly renovated suites and amenities. Your comments are important to us, as they provide us an opportunity to better serve you. Thank you for staying with us!

2/10 Terrible

Lauren

My room overlooked the light rail which went by every 10 minutes with a bell. Horrible!
Se hospedó 1 noche en abril de 2024
Respuesta de Sonesta Simply Suites Jersey City el 10 abr. 2024
Hello! Thank you for taking the time to share your feedback. Your comments are important to us, as they provide us an opportunity to better serve you. We deeply regret that we were not able to meet your expectations regarding your low satisfaction during you recent stay. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future. If we have the opportunity to host you again, please contact hotel management to discuss options to ensure a comfortable and quite stay based on room location availability. We strive to make it right!

10/10 Excelente

Lisa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed how close it was to waterfront and to ferry. It was very comfortable, clean and spacious for us.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 3 abr. 2024
Greetings! Thank you so much for the wonderful review and ratings. We are pleased to hear that you had a great stay. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back!

10/10 Excelente

Otello

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I do recommend this property to everyone travelling to NYC. Very clean and excellent location
Se hospedó 2 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 1 abr. 2024
Greetings! Thank you for the wonderful review and rating. We are thrilled that our property was an excellent location for your visit and exceeded your expectations! We hope you enjoyed our newly renovated property, suites and amenities. We look forward to welcoming you back soon!

10/10 Excelente

Joanne

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice accommodations - noisy with the train right outside but otherwise good
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 12 abr. 2024
Thank you for your review. We are thrilled you had a great stay. We will be sure to share your feedback with the appropriate hotel team members to continue improving our property and services. We look forward to welcoming you back!

6/10 Aceptable

Alejandra

Viajó por negocios
Le gustó: Servicios, estado de la propiedad e instalaciones
No
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 29 mar. 2024
Greetings! Thank you for taking the time to review your recent stay with us. We appreciate your feedback as it allows us to continue perfecting our guest experience. We look forward to welcoming you back!

10/10 Excelente

Samuel, Middleburg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 23 mar. 2024
Greetings! Thank you for the great feedback and ratings! We appreciate you choosing our hotel for your recent visit to Jersey City. We hope to welcome you back soon!

10/10 Excelente

Dominique

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 22 mar. 2024
Hello! Thank for the perfect 5/5 rating! We appreciate you taking the time to provide awesome feedback from your recent stay. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back soon!

10/10 Excelente

Bartlomiej

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice area
Se hospedó 6 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 22 mar. 2024
Hi! Thank you for your recent feedback and perfect rating! We are truly appreciative of the wonderful review and thank you for choosing Sonesta Jersey City! We look forward to welcoming you back!

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 22 mar. 2024
Greetings! Thank you for taking the time to review your recent stay. We are thrilled that your recent experience was perfect! We hope your enjoyed the beautiful Jersey city views and our newly renovated hotel. We look forward to welcoming you back soon!

10/10 Excelente

Jason, Jamaica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean facility that’s close to transportation to chill in Jersey and go to manhattan!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 17 mar. 2024
Hello! Thank you for your wonderful feedback. We are thrilled you enjoyed our property and location. We hope you had a great visit to Jersey City. See you soon!

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 17 mar. 2024
Thank you for your recent review. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back soon!

10/10 Excelente

Luke

Le gustó: Limpieza
friendly front desk check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Sonesta Simply Suites Jersey City el 17 mar. 2024
Greetings! Thank you for the wonderful 5/5 review! We are thrilled that you had an enjoyable stay and that our team was friendly upon check in. We will be sure to share your feedback with the team. Thank you for staying with us!

10/10 Excelente

Peter

Se hospedó 2 noches en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 1 abr. 2024
Greetings! Thank you for the wonderful 5/5 rating and review. We hope you enjoyed our newly renovated suites and amenities. We look forward to welcoming you back. Thank you for choosing Sonesta Jersey City!

8/10 Bueno

Tymiah

Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 1 abr. 2024
Hello! Thank you for taking the time to review your recent stay. We hope you enjoyed the beautiful Jersey City views and our newly renovated suites and amenities. We look forward to welcoming you back. Thank you staying with us!

6/10 Aceptable

Marie

Se hospedó 4 noches en febrero de 2024
Respuesta de Sonesta Simply Suites Jersey City el 25 mar. 2024
Greetings! Thank you for reviewing your recent stay. We hope you enjoyed our newly renovated suites and amenities. We appreciate your feedback and will be sure to utilize your feedback to continue perfecting our guests' experience. Thank you for staying!

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sonesta Simply Suites Jersey City el 4 mar. 2024
Greetings! Thank you for taking the time to review your recent stay with us. We are thrilled your stay was a 5/5! We hope you enjoyed our newly renovated suites and amenities and had the opportunity to take in the beautiful Jersey City sights. We look forward to welcoming you back. Thank you for choosing Sonesta Simply Suites Jersey City!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was perfectly set up for exactly what I needed - a long-term stay in a convenient place for transportation links, food, etc. (e,g, laundry facilities really surprised me). Staff were very helpful and courteous. Unfortunately the property is right at the sharpest corner in the light-rail system, and the noise on that side is pretty bad.
Se hospedó 13 noches en febrero de 2024
Respuesta de Sonesta Simply Suites Jersey City el 26 feb. 2024
Greetings! Thank you for taking the time to review your recent stay. We are thrilled that your stay was a 5/5! We hope you enjoyed our newly renovated suites and amenities. We will be sure to share your feedback with the appropriate hotel team members. We look forward to welcoming you back!