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Opiniones sobre Rodeway Inn

2 out of 5
Rodeway Inn
239 E Gibson St, Jasper, TX

Opiniones

6,6
Evaluación: 10 - Excelente. 28 de 143 opiniones" "
Evaluación: 8 - Bueno. 43 de 143 opiniones" "
Evaluación: 6 - Aceptable. 34 de 143 opiniones" "
Evaluación: 4 - Mediocre. 13 de 143 opiniones" "
Evaluación: 2 - Terrible. 25 de 143 opiniones" "

7,2/10

Limpieza

7,4/10

Personal y atención

5,8/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

5,6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me pareció viejo, descuidado, estaba limpio, pero no se notaba por lo viejo
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
I am sorry to hear that you did not enjoy your stay. I hope that in the future you will give us another chance to exceed your expectations.

2/10 Terrible

Keyaira

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Someone tried to break into my room when I tried to get my money back the staff told me I was lying and refused to pay me back for a room I didn't even get to stay in
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Leslie

Se hospedó 2 noches en abril de 2024

2/10 Terrible

John

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Never again
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

John

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Doors don’t lock , room dirty . Don’t recommend
Se hospedó 2 noches en enero de 2024

2/10 Terrible

John

No le gustó: Limpieza, personal y atención
Always having issues with rooms
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

Silas

Viajó por negocios
No le gustó: Personal y atención, servicios
They were unable to give me a key card from the start. Machine not working. Then there was a power outage and there for their WIFI never worked. TV wasn't working and had to get desk clerk ( a 72 year old man) to come and get it working as the guide wasn't working. Shower tile were not been replaced professionally. Tiles were sticking out. Light in sink area was a might or might not work. Room wasn't bad looking. TV kinda small. Old man told me he had been up since 5 am. I told him I was up @3 am and drove about 760 miles expected a no hassle stay I paid for. Would recommend spending a few dollars more and staying somewhere else!
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención
Adequate for overnight stay Rooms could use a little update but it was clean and bed was decent
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Les, Beaumont

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was old and run down and had my car broken into. The place use to be really nice but had lots meth heads hanging around and place smelled old and musty. Would not recommend
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

MaryAnn

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención
Very friendly and helpful front desk, decent room with no outside noises to bother us. Also pet friendly and they put us by a grassy area so we didn't have to go far to walk the dogs. Ate at Elijah's Cafe with great southern home cooking. Small but maintained pool. I'd reccomend this place to anyone.
Se hospedó 1 noche en junio de 2023
Respuesta de Management el 2 jul. 2023
Thank you for your recent stay with us and we look forward to seeing you again soon.

6/10 Aceptable

Traci

Le gustó: Limpieza
It was clean but the shower rod was falling off the wall the bathroom door was falling apart there was no phone in the room the TV would get staticky for the volume off and on no matter what you did to it for the price I expected a little bit better room the people were friendly
Se hospedó 1 noche en junio de 2023
Respuesta de Management el 16 jun. 2023
Thank you for your recent stay with us. I am sorry to hear that you had some issues with your room condition. We are looking into them and will address those problems. I hope that you will give us another chance to exceed your expectations.

2/10 Terrible

Debra

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Dump!
It was extremely dirty with dirty marks on the door to nasty clothes that were left in the drawers. I couldn't even walk across the floor barefooted as the carpet was sticky. We were disgusted with it and would rather sleep in our car then stay there again. The smoke detector was covered up with paper towels and the sheets were stained. Stay anywhere else!
Se hospedó 1 noche en abril de 2023
Respuesta de Management el 20 abr. 2023
I am sorry to hear that you experienced an unpleasant stay with us. We take the cleanliness of our rooms very seriously. I will follow up with our staff and make sure that this does not happen again. I hope you will give us another chance in the future to exceed your expectations.

4/10 Mediocre

Carl

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Room was not clean also had cockroaches. Bathroom had mold around the door. Room smelled of mildew. TV didn’t work. I let them know right away as soon as I got in the room. He suggested the I did something to the remote after switching the remotes out. I would not recommend this place.
Se hospedó 1 noche en abril de 2023
Respuesta de Management el 20 abr. 2023
We are sorry to hear that you did not enjoy your stay with us. We have professional exterminators that maintain our property so I am suprised to hear that you had an issue with pests. As for the remote issue I am sorry that you had troubles and we will be looking into the issues that you mentioned.

8/10 Bueno

Twala

Se hospedó 1 noche en marzo de 2023
Respuesta de Management el 20 abr. 2023
Thank you for your stay with us and we look forward to seeing you again in the future.

10/10 Excelente

Patty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
I was very surprised because it is a older hotel, but the bed was so comfortable and the pillows. Very clean in my room, will definitely book again. The young woman who checked me in was very nice and personable, and the woman this morning was very nice to speak with.
Se hospedó 1 noche en marzo de 2023
Respuesta de Management el 20 abr. 2023
Thank you for your stay with us and we look forward to seeing you again in the future.

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en enero de 2023

2/10 Terrible

mildred

No le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Ansen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean and comfortable room, friendly staff.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

EARLYNN

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2022
Respuesta de Management el 10 jun. 2022
Thank you for your recent stay with us and I am sorry to see that you did not have a pleasant stay. If you would like to provide feedback on what issues you encountered during your stay I will look into them and address them.

6/10 Aceptable

Shawnia

Viajó por negocios
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Management el 10 jun. 2022
Thank you for your recent stay with us and we look forward to seeing you in the future.

8/10 Bueno

Hector

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Marie

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was awesome!! In-room one the TV wasn't working. Moved to a new room went from bad to worse, the refrigerator and the AC weren't working. It was an all-around bad experience.
Se hospedó 2 noches en abril de 2022
Respuesta de Management el 10 jun. 2022
Thank you for your stay with us and I am sorry that there were issues that made your stay with us less than pleasant. We have addressed those issues and hope to see you again in the future.

8/10 Bueno

Gregory

Viajó en grupo
Le gustó: Limpieza, personal y atención
Our room #110 was clean and comfortable. Shower head in bathing area wasted water and needs to be replaced. Staff very friendly and helpful.
Se hospedó 2 noches en abril de 2022
Respuesta de Management el 10 jun. 2022
Thank you for your recent stay with us and we have addressed the issue with the shower head. We look forward to seeing you again in the future.

4/10 Mediocre

John

No le gustó: Servicios, estado de la propiedad e instalaciones
Place needed total renovation carpet was stained for years needed paint
Se hospedó 1 noche en abril de 2022
Respuesta de Management el 10 jun. 2022
We are sorry to hear that your stay with us was not enjoyable. We have looked into the issues that you mentioned and are addressing them.

8/10 Bueno

laura

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious, with 2 chairs and a table. That was perfect, since I was visited by relatives the afternoon of my stay. The bed was comfortable, internet was speedy, and we enjoyed the bar/lounge at the property.
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Rhonda

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad
It was the worst that I have ever stayed at a motel before I have had a lot better stay at others but this one was by for the worst one I have stayed at
Se hospedó 1 noche en julio de 2021
Respuesta de Management el 13 sept. 2021
I am sorry to hear that you did not enjoy your stay with us. If you could let me know what issues you had during your stay I will look into them and address them. I hope in the future you will come back and allow us to provide you with an enjoyable stay.

6/10 Aceptable

Kaci

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Well the pool is closed and we wasn't told the coke machine the drinks where flat there was a wet spot on the floor in the room the tv turns off by its self and we was supposed to have queen size bed instead we got full size beds
Se hospedó 2 noches en junio de 2021
Respuesta de Management el 26 jun. 2021
I am sorry that your stay with us was not satisfactory. We will be looking into the issues that you mentioned and will address those. We hope to see you again in the future.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Management el 26 jun. 2021
Thank you for your recent stay with us and we look forward to seeing you again in the future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was obviously an old hotel, but it was clean! The staff was very friendly & helpful!
Se hospedó 1 noche en junio de 2021
Respuesta de Management el 26 jun. 2021
Thank you for your recent stay with us and we look forward to seeing you again in the future.

2/10 Terrible

Kathy

No le gustó: Comodidad de la habitación
Most uncomfortable bed ever!!
Horrible!!! The bed was the most UNCOMFORTABLE bed we have ever slept in! We had to sleep with our heads at the opposite end of the bed where your feet should go! It dipped in the middle and would have been more comfortable sleeping in my car. Will never ever stay there again!
Se hospedó 1 noche en mayo de 2021
Respuesta de Management el 26 jun. 2021
We are sorry to hear that your stay with us was not a pleasant one. We are looking into the issues that you mentioned and will be addressing them.

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I had all ready paid online for my rooms and the front desk still wanted a credit card, like really. The next day i got up to leave the gotel i know both rooms doors was shut the cleaning staff open one of the doors and left it open, i had stuff in my room that could have gotten stolen and after talk to front desk they told me i did it. If i did it i would'nt be here saying anything about it. They was nasty and rude to me. I will not return this hotel. Also ky rooms didnt have clean rags r towels and the garbage was over flowing in the roons cause they didn't get clean.
Se hospedó 2 noches en abril de 2021
Respuesta de Management el 30 abr. 2021
I am sorry to hear that you did not enjoy your stay at our hotel. The issues that you raised in your feedback are being looked into. As for the requirement of a credit card at check-in, even with a prepaid reservation most hotels do require a credit card from the guest on file at the time of check-in for any incidentals that might occur, this is standard policy. Housekeeping will clean any stay over room as long as there is not a Do Not Disturb sign hung on the door or if the guest is not sleeping. Our rooms are thoroughly cleaned after every guest checks out so there are no rooms that are left dirty. I am sorry to hear that your room door was left open, our housekeepers do not usually leave them open unless they know for sure that a guest has checked out and taken all of their belongings with them. A stay over room's door is never left open. I have spoken to my housekeepers about the issue. Once again I am sorry to hear that your stay was not enjoyable for you and I hope that in the future you will reconsider and allow us to exceed your expectations.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Rooms are a bit dated and tub leaked and stopper didn't work. Bed was comfortable and ac work well. Not a horrible place but definitely wouldn't be my first choice.
Se hospedó 4 noches en abril de 2021
Respuesta de Management el 28 abr. 2021
I am sorry to hear that you had some issues with your stay with us. I have looked into the problems that you stated and we are working to resolve them. I hope that you will give us another chance to exceed your expectations.

6/10 Aceptable

Cliente verificado

Viajó en grupo
No le gustó: Servicios, estado de la propiedad e instalaciones
First room was obviously a smoking room and told was non smoking. Cleaning was sub par, heavy chemical smell. WiFi did not work for us or the friends we were traveling with. Bed was comfortable for quick stay, coffee was fine, price was reflective of conditions. Fair enough
Se hospedó 1 noche en abril de 2021
Respuesta de Management el 28 abr. 2021
Thank you for your recent stay with us and I am sorry that there seemed to be a mix-up with your room type. We have contacted the internet provider to fix the issues with the wifi also. I hope that you will come back and see us again soon.

8/10 Bueno

Cliente verificado

Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Easy check in, I was able to park outside my door. No coffee in the room, not cable guide. Overall it was a bed with a.c. and I went to sleep very early.
Se hospedó 1 noche en abril de 2021
Respuesta de Management el 28 abr. 2021
Thank you for your recent stay with us and we look forward to seeing you again soon.

2/10 Terrible

JaMichale

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
When I got there I had to wait 30 minutes before I got checked in and then when I got ready to lay down there was bedbugs in the bed call front office they were willing to give me another room got the other key for the other room pulled the cover back and it had black spots on the cover. To
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 6 abr. 2021
I am sorry to hear that your stay with us was not an enjoyable one. We have not had any complaints with bed bugs in the past. I will look into your complaints and address the issues.

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It was recommended by Expedia website but the property is very aged and needs a update in a bad way. For the service and amenities it is overpriced. It appeared clean and I have no issues with that but there’s a chemical/disinfectant smell in the room that is covering up something. I’ll find another accommodation next time and unlikely to trust Expedia as well.
Se hospedó 3 noches en marzo de 2021
Respuesta de Management el 27 mar. 2021
I am sorry to hear that you did not enjoy your stay with us. I will look into your complaints and we will work to resolve those issues. I hope that you wil give us another chance in the future to exceed your expectations.

2/10 Terrible

Tametra

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
☺️
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
I am sorry to hear that your stay with us did not meet your expectations. If you would like to give us examples of what was not acceptable to you I would gladly look into it.

6/10 Aceptable

Laura

Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
Thank you for your recent stay with us and we look forward to seeing you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 6 abr. 2021
Thank you for your recent stay with us and we look forward to seeing you again in the future.

2/10 Terrible

Tametra

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trash
.
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
I am sorry to hear that you did not enjoy your stay with us. If you would like to let us know what about your stay you did not like then we would value your feedback and look into the issues.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is about the nicest hotel in Jasper other than the Hilton. It’s older but, it’s clean and nice. Smelled really clean when we walked in. Nice and quiet so we slept great. We will use this place again if needed.
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
Thankyou for your recent stay with us and we look forward to seeing you again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 6 abr. 2021
Thank you for your recent stay with us and we look forward to seeing you again in the future.

10/10 Excelente

Tlexus

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 27 mar. 2021
Thank you for your recent stay with us and we look forward to seeing you again soon.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en diciembre de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Aaliyah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020

6/10 Aceptable

Alberto

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2020