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Opiniones sobre Econo Lodge Jasper

2 out of 5
Econo Lodge Jasper
612 W Gibson St, Jasper, TX

Opiniones

6,4
Evaluación: 10 - Excelente. 26 de 135 opiniones" "
Evaluación: 8 - Bueno. 40 de 135 opiniones" "
Evaluación: 6 - Aceptable. 19 de 135 opiniones" "
Evaluación: 4 - Mediocre. 23 de 135 opiniones" "
Evaluación: 2 - Terrible. 27 de 135 opiniones" "

6,2/10

Limpieza

7,0/10

Personal y atención

5,2/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Guadalupe

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well the parking for a boat was horrible no room to park you’re boat it was limited room was not cleaned everyday it was only cleaned every other day the rooms need to be worked on they never swept the floors will not ever stay there again
Se hospedó 4 noches en abril de 2024
Respuesta de Manager el 22 abr. 2024
Thanks for taking the time to give us valuable feedback!

2/10 Terrible

Dion

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 25 feb. 2024
Please let us know what went incorrect, to better serve you. Thanks

6/10 Aceptable

Dorothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shower wonderful .
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Thanks for taking the time to leave us a rating!

8/10 Bueno

Don

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 14 feb. 2024
Thank you for taking the time to leave us a nice rating!

10/10 Excelente

Lance

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Highly recommend
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 8 ene. 2024
Thanks for giving us a 5 star rating and hope to see you soon on another future visit to town.

2/10 Terrible

Jimmy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Need to be updated badly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 2 ene. 2024
Thanks for taking the time to leave us a rating!

4/10 Mediocre

Miguel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 2 ene. 2024
Thanks for taking the time to leave us a rating!

4/10 Mediocre

Alicia

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wow never have i ever
It was terrible. The curtains wouldnt close all the way. As soon as i walked in the dorty sheets from before were the first thing i saw and of course they were sitting on the supposed to be clean ones. It was horrific.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 1 nov. 2023
Apologies for the inconvenience, and please let us know what can be done to make things right!

10/10 Excelente

Tania

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Sandra

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bugs & Rust
I spoke with the management about bugs and the rusty microwave to no avail. Nothing was done about it and told nothing COULD be done about it. Would not stay here again unless absolutely desperate.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

John

Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
Stay away from this EconoLodge and you'll be happy
We were given an upstairs room - two senior citizens - when a multitude of rooms on the first floor were available. I know this because in the morning, I walked to the office for breakfast and every room that had the window open was a 2-bed room that had not been slept in. The first room had no working TV. The man tried to fix it, but couldn't make it work. The man gave us a second room on the same floor that had no air-conditioning. The thermostat knob just spun around and around. The third room had a working TV and a barely working air-conditioner. The room was not cool as expected after we came back from dinner - about an hour. The third room had broken fixtures. No towel bars. The towels in the bathroom shower area were just laying atop the toilet. Artwork was missing, judging from the holes in the wall. The breakfast provided by the motel was severely anemic. It had some pastries - each had an expiration date in April 2023, while our stay was in August 2023. NO KIDDING. It had some cereal - the dispensers were over half-empty, and judging from the pastries, that cereal was probably as old. The refrigerator had an old, opened gallon jug of milk - about a quarter full. No waffle maker. No refrigerated sausage biscuits to heat up in a microwave. I think Hotels.com should refund my money since it wasn't anything nearly as inviting and accommodating as it was described on the website.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 10 ago. 2023
Apologies, as we have ongoing renovation happening, we were not able to give you the downstairs room. We do strive to make all guest visits a pleasure and unfortunately sometimes not as successful. Thanks for the important feedback.

10/10 Excelente

Sonya, Katy

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 29 ago. 2023
Thanks for taking the time to leave us a 5 Star rating!

2/10 Terrible

Duane

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Avoid this hotel. A tent would be better. Saw rooms missing smoke detectors, GFCI outlets improperly installed, and very filthy. Our room did not have a working shower. I took numerous pictures so the FD can see as well as the Corporate management, if they even care. AVOID THIS HOTEL!!!!
Se hospedó 3 noches en julio de 2023
Respuesta de Manager el 4 ago. 2023
Apologizes, I believe that you may have the wrong hotel since the items listed above are incorrect.

2/10 Terrible

Jacqueline

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
At 1st room smelled like mildew near the headboard area. Rundown furniture, old upholster chair that had better days w/stains. Bed spread was terribly wrinkled and sheets & pillow cases looked dingy, luckily for us we had a blanket and 2 pillows of our own and were able to sleep on top of them. When we’re getting ready to check out we notice Ants inside our room near the desk/table😡 We been traveling for 11 days from California though the East side of Texas, we’ve been staying in several places from this App, we can’t understand how this properly was rated over 7.00 it’s more like a 4.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 19 jul. 2023
Apologies and please let us know how we may make things better for the future stay!

2/10 Terrible

Robert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Smoke detector was on the dresser beepinh. There was a 5 inch hole in the matress. Tv did not work. Demanded to change to a new room. In the new room the toilet ran until I fixed it. Curtain screwed to the wall so it.would.stay closed. Flooring buckeled. This place needs.to be condemned. The.reservation was non cancel. Expedia needs to remove this property.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 16 jul. 2023
Apologies and thank you for your valuable feedback. Please call the hotel to remedy this situation. Thanks

10/10 Excelente

Ed

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
2nd time staying at this location based on our previous stay. Will be back again
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 6 jul. 2023
Thanks for a fantastic review and the time to do so!

10/10 Excelente

Ed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
Was a great place to stay and will be back.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 6 jul. 2023
Thanks for a fantastic review and the time to do so!

8/10 Bueno

Katie

Se hospedó 1 noche en junio de 2023
Respuesta de manager el 19 jul. 2023
Thanks for giving us a rating and the time to do so.

8/10 Bueno

Kimberly

Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 6 jun. 2023
Thanks you for leaving us a good rating and the time to do so!

8/10 Bueno

Lisa

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 24 abr. 2023
Thanks for leave us a good rating!

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
THE ROOM THEY GAVE ME WAS HORRIBLE, THE SMELL OF THE RECEPTION WAS FRIGHTENING CIGARETTE OR SOMETHING STRONG LIKE TOBACCO, THE BREAKFAST WAS NOT NUTRITIOUS ONLY SWEETS AND WAXES, THE BEDS HAD BROKEN SHEETS AND EVERYTHING WAS IN VERY BAD CONDITION IT DID NOT HAVE A FIRE ALARM IT DID NOT WORK IT WAS NOT CONNECTED, THE TOILET WAS LEAKING AND THE SHOWER THE CURTAIN WAS BROKEN AND EVERYTHING WAS VERY BAD I DO NOT LIKE IT IF I RECOMMEND IT IF YOU GO WITH FAMILY ESPECIALLY WITH CHILDREN IS A VERY UGLY PLACE.
Se hospedó 2 noches en abril de 2023
Respuesta de Manager el 24 abr. 2023
Apologies that we did not meet your expectations and appreciate the valuable feedback in order to make things better!

10/10 Excelente

Joshua

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 13 may. 2023
Thanks for giving us a 5 star rating!

8/10 Bueno

Linda, Houston

Se hospedó 4 noches en diciembre de 2022
Respuesta de Manager el 24 abr. 2023
Thanks for leaving us a good rating!

6/10 Aceptable

Keilla

Viajó por negocios
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 22 nov. 2022
Thank you for taking the time to leave us a rating!

10/10 Excelente

Martha

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2022

4/10 Mediocre

Arthur

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The worst ever.
Broken window, toilet seat was old and not comfortable. Only 1 of 3 ice machines worked. No coffee pot and no coffee before 7am. Dirty laundry room.
Se hospedó 6 noches en septiembre de 2022
Respuesta de Manager el 22 sept. 2022
Apologies for the inconvenience and please let us know what room number and allow us a chance to make things better.

10/10 Excelente

SHARON, BURKEVILLE

Se hospedó 1 noche en agosto de 2022

2/10 Terrible

VaLeicia

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The good room!
I was told I was being put in one of the good rooms. I would hate to see the others. Unit was very old, bugs on bed and in tub. I assume because the floor was updated with the fake would floors it is considered a good room. Very old and outdated fixtures. Rusted toilet holder hanging out the wall. Shower fixtures rusted and broken. Definitely a one night stay and only because nothing else was available.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 25 jul. 2022
Apologies for not being up to your standards, and we will look into this matter. Please call the hotel and let us know what room you stayed in, therefore the needed repairs to the room can be done. Thanks

2/10 Terrible

Ralph

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 19 jul. 2022
Apologies, please let me know what went wrong and how we can better your future experience. Thanks

4/10 Mediocre

Leslie

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Disappointed Stay
I specifically picked this hotel for the pool and the continental breakfast. The pool needed to be cleaned and had a film covering the top. No continental breakfast was offered. The person behind the counter said he could not get anyone to work. He claimed to be part owner. Sign said no breakfast due to Covid yet they advertise continental breakfast. No Hiring Sign was visible. I had bugs and spiders in my room. The room however was clean. No coffee pot in the room.
Se hospedó 7 noches en junio de 2022
Respuesta de Manager el 28 jun. 2022
Thank you for your feedback and do understand that certain items can not be done due to covid and apologies for that.

10/10 Excelente

Don

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, good service
Se hospedó 2 noches en junio de 2022
Respuesta de Manager el 27 jun. 2022
Thanks for the positive feedback.

6/10 Aceptable

Cliente verificado

Viajó en grupo
No le gustó: Limpieza
Check in was good it was just the people across in the next room was loud had music blasting all night and was yelling
Se hospedó 2 noches en marzo de 2022
Respuesta de Manager el 25 mar. 2022
Thank you for the valuable feedback and taking the time to let us know. Please feel free to let the office know in the future to take care of issues immediately! Thanks

8/10 Bueno

Evaline

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room had black mold in the bathroom and the room was not clean at all this was the worst room we have had . We stay in this same hotel about three times a week
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 26 ene. 2022
Apologies that you encountered this, please let us know what room number and stop by the office to make things right. Thanks for your feedback.

8/10 Bueno

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Manager el 23 ene. 2022
Thank you for valuable feedback!

8/10 Bueno

Rebecca

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager el 24 oct. 2021
Thank you for your review and see you soon on your next trip!

4/10 Mediocre

Dawn

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not for non smokers!
I didn’t realize that all of the rooms were smoking. I’m a non smoker, so the smell was horrible. The bedding had cigarette burns in it and smelled awful. I felt like I was rolling in an ashtray. The facets were not attached to the sink. Toilet paper holder was not attached in the wall. Some of the lights didn’t work. I only found 1 roach, but my family were in the next room and said there were several in theirs. I just felt dirty when I left.
Se hospedó 3 noches en julio de 2021
Respuesta de Manager el 6 jul. 2021
Thank you for your valuable feedback and I will look into this so you nor future guest have this experience!

6/10 Aceptable

Sara

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not clean
The room was dirty with hair all on the floor. Towels were dirty. Holes in the walls. The AC did not have any stickers to indicate which way to turn on off, cold warm , just knobs.
Se hospedó 1 noche en junio de 2021
Respuesta de Manager el 21 jun. 2021
Thank you for your valuable feedback. Apologies and will look into these issues.

2/10 Terrible

Cliente verificado

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was terrible it was filthy had spiders , cockroaches . Also had holes on wall . And one bed smelled like urine . Even as we tried to tell management to change room he refused . I would recommend you guys to pay extra and stay at super 8 or any other motel .
Se hospedó 1 noche en mayo de 2021
Respuesta de Manager el 25 may. 2021
Apologies, obviously something did not go according to our standards and will look into this matter and get in touch with you. Definitely this is not the way you or anyone should be treated. I will look into the matter to make sure things are corrected and appreciate you taking time to give us your valuable feedback.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It wasn't what we expected
Se hospedó 1 noche en mayo de 2021
Respuesta de Guest Service Manager el 4 may. 2021
Apologies for any inconvenience, but that is never the intention for any guest to receive bad service!

4/10 Mediocre

Patricia

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
They had bedbugs
Se hospedó 3 noches en enero de 2021
Respuesta de Chet el 21 ene. 2021
I apologize on behalf of our entire team. I will look into this matter and have it resolved. Please allow us an opportunity in the future stay to make this right for you. Thanks

4/10 Mediocre

Allie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The bed looked as if it had been slept in. The wash cloths were stained. There were no hangers for my clothes and NO COFFEE POT! None of the wallelectrical plugs worked.
Se hospedó 2 noches en octubre de 2020
Respuesta de Manager el 6 oct. 2020
Apologies in the terrible service you may have received. Please let us know what the best phone number is to contact you to better serve you.

10/10 Excelente

Jenifer

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2020
Respuesta de Manager el 29 sept. 2020
Thanks you for the very positive feedback and your time to let us know!

4/10 Mediocre

Matt

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
BAD property to stay at..
Not the greatest place to stay, was there for 6 days and was lied to about a ground level room being available, there were 3 rooms available on ground level.. maid service sucked, barely cleaned the floor, and never left enough bath towels, washcloths or hand towels.. will NEVER stay there again!!!!!!!!!!!! my advice, Stay somewhere else... Super 8 looked great.
Se hospedó 6 noches en septiembre de 2020
Respuesta de Manager el 22 sept. 2020
Matt Apologies for the inconvenience you may have encountered as it is our goal to satisfy our guest 100%. But unfortunately due to covid and limited housekeeping staff, they have limitations on how much work can be done during a day and can't clean while guest are in a room due to their own safety also. I hope you understand that everyones well being is important to us! Also we can not rent uncleaned rooms no matter the issue maybe! Hope this better clarifies the misunderstanding and hope to see you on your next visit. Thanks

4/10 Mediocre

Matt

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
EconoLodge in Jasper, TX was NOT the great experience that I have had at other hotels, there rating for me is not good, floors never clean, never enough towels, washcloths, they wounld put us on the ground level when they had vacancies. WILL NOT EVER STAY THERE AGAIN.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Manager el 9 sept. 2020
Apologies for not a great experience, but due to after the hurricane and limited staff, we can only rent guest ready rooms. I will look into the other issues that were mentioned. Thanks

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en agosto de 2020
Respuesta de Manager el 9 sept. 2020
Apologies for not a pleasant experience, please let us know what went wrong. Thanks

8/10 Bueno

Bryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was quiet and good stay
Se hospedó 1 noche en febrero de 2020
Respuesta de Manager el 17 ago. 2020
Thank you for taking the time to leave us valuable feedback and a positive note!

8/10 Bueno

Anthony

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Econo lodge in Jasper Texas
It’s a very clean and comfortable place to stay with great prices
Se hospedó 1 noche en julio de 2020
Respuesta de manager el 20 jul. 2020
Thank you for taking the time to give us valuable feedback!

8/10 Bueno

Joe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
just a place to sleep. this covid has everything shut down
Se hospedó 2 noches en julio de 2020
Respuesta de manager el 20 jul. 2020
Thank you for taking the time to give us valuable feedback!

2/10 Terrible

Morgan, Jasper

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lights didn’t work. The outlets didn’t work. The room was filthy and my towels were also stained dirty! Would NEVER stay here again.
Se hospedó 4 noches en julio de 2020
Respuesta de Manager el 8 jul. 2020
Apologies in things not going perfectly the way they should, please give us an opportunity in making it right and discussing what happened therefore it maybe corrected. Hotel number is 409/384-2511.

8/10 Bueno

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel in convenient location
Staff was friendly and helpful. No waiting to check in. Very nice restaurant and bar on premises, good sized room. Breakfast bar was closed due to pandemic but food and free morning coffee were available. Suggest to announce pool is closed. It was also due to pandemic, but disappointed to be surprised by it.
Se hospedó 1 noche en junio de 2020
Respuesta de Manager el 3 jul. 2020
Thank you for leaving us valuable feedback.