Exterior

Opiniones sobre Mercure Jakarta Gatot Subroto

4 out of 5
Mercure Jakarta Gatot Subroto
Jalan Gatot Subroto Kav. 1, Jakarta, Jakarta

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 64 de 112 opiniones" "
Evaluación: 8 - Bueno. 37 de 112 opiniones" "
Evaluación: 6 - Aceptable. 9 de 112 opiniones" "
Evaluación: 4 - Mediocre. 0 de 112 opiniones" "
Evaluación: 2 - Terrible. 2 de 112 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

SHINSUB

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Shinsub,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

6/10 Aceptable

Jeong Hun

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Jeong Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

Masashi TAKANO

Viajó por negocios
Le gustó: Limpieza, personal y atención
Quality of breakfast is so high with heartful hospitality. The restaurant is available as a meeting/working space in daytime. No nice restaurant and convenience store nearby the area.
Se hospedó 13 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Masashi, Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Hyungseok

Se hospedó 3 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Hyungseok,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

Kristofer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de David el 29 ene. 2024
Dear Kristofer,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

GAB PYO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de David el 29 ene. 2024
Dear Gab Pyo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

chong koon alvin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good service Good n fast housekeeping Nice food
Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 31 dic. 2023
Dear Mr. Chong Koon AlvinWarmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Isamu

Se hospedó 3 noches en diciembre de 2023
Respuesta de David el 20 dic. 2023
Dear Isamu,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Yoshitaka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Yoshitaka,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

MinWoo

Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. MinWoo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

jinhan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Jinhan,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

SANG HO

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Sang Ho,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

DAE HUN

Se hospedó 12 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Dae Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
快適なホテル
繁華街からは少し遠いが、快適に過ごせる。朝食のブュッフェメニューが毎日変わるのは素晴らしい
Se hospedó 9 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Toshio

Se hospedó 1 noche en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Toshio,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

Mohamed Ali

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay at this hotel. The room was very well appointed, had a great view and the bed is comfortable. The staff is very helpful and responsive. On our first day, our room neighbors had 2 rooms and they were making so much noise in the hallway from 4:45am to 7am that it woke us up. The receptionist handled the situation very well and agreed to change our room. The only con I can see with the rooms is that you can hear your neighbor's room bell, which might bother you. We will definitely be back!
Se hospedó 3 noches en octubre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Ali,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 Excelente

Soohyun

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Hyunho

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

KOTARO

Se hospedó 8 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I was pleasantly surprised at how new, clean and comfortable this place is. The front desk staff and other staff were very kind and helpful. The room is spacious and very clean. The view from the room is also spectacular that you can even enjoy the night view of Jakarta. The breakfast was delicious with many menu provided. Overall a very good stay here!
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Sue Phay

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well maintained hotel. Room is clean and breakfast spread is good. Staffs are also helpful.
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Jiun Jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
新しくて綺麗
Se hospedó 5 noches en julio de 2023

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ちょっと郊外だが新しく綺麗
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Jeong Shick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
가성비 좋은 호텔
자카르타 시내에 위치한 호텔로 방문처가 가까워 예약했는데 대부분 만족스러웠습니다. 체크인시 전망 좋은 방을 부탁했는데 바로 방을 바꿔주었고 처리 속도도 빠른편 입니다. 룸 컨디션이나 조식도 만족했으며, 가성비도 좋았습니다. 다만 방에 욕조가 없어 조금 아쉬웠습니다. 전반적으로 직원 교육이 잘 된 호텔이라는 생각을 했습니다.
객실
객실
수영장
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención
Service Dropped
the service has been dropping quite significantly. used to be my favorite hotel. not sure will be back again next time. hope it improves.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

ki soo

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Josephine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Our first trip to Jakarta & we love this hotel. Room is very clean, size is big, bed is comfy and staff are very helpful. The only thing is the hotel is right beside the highway so a little traffic noise can be heard during the night but it’s acceptable.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

chu

Se hospedó 4 noches en mayo de 2023

10/10 Excelente

ARNAV

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A good hotel for business stays.
Se hospedó 3 noches en mayo de 2023
Respuesta de Yohanis el 30 may. 2023
Dear Arnav,We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanis SumeleFront Office Manager

8/10 Bueno

Mohammad, London

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in/Front desk - Great staff Lovely rooms. Although thin walls/doors and you can hear the room next door through the gap in the doors for adjoining rooms. On site restaurant lacked knowledgeable staff and overpriced poor quality food that was served cold and very slow service. Pool area - well staffed and worth a visit. Not much to see or do on foot in the local area. Overall - value for money.
Se hospedó 3 noches en marzo de 2023
Respuesta de Artas Widiantara el 20 mar. 2023
Dear Mr. Mohammad,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. we do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Sincerely,Artas WidiantaraFront Office Manager

10/10 Excelente

ivan benny

Se hospedó 1 noche en febrero de 2023
Respuesta de Artas Widiantara el 28 feb. 2023
Dear Mr. Ivan Benny, Greetings from Mercure Jakarta Gatot Subroto!We very much appreciate your feedback regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager

10/10 Excelente

Yohanes

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best gym and pool in central jakarta!
I am surprised by the size of the room. I think it is bigger and well decorated compared to other 4 star hotels.
Se hospedó 1 noche en enero de 2023
Respuesta de Artas Widiantara el 28 feb. 2023
Dear Mr. Yohanes,Greetings from Mercure Jakarta Gatot Subroto!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager

10/10 Excelente

JUNGWOO, SEOUL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Francis

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good for a overnighter
A good hotel for a quick overnight stay. Staff could be a little more helpful at checkin.
Se hospedó 1 noche en enero de 2023
Respuesta de Artas Widiantara el 9 ene. 2023
Dear Mr. Francis,Greetings from Mercure Jakarta Gatot Subroto!We are delighted to read that you had an excellent experience and enjoyed our services. Thank you for your constructive feedback as well and we have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Artas WidiantaraFront Office Manager

10/10 Excelente

Jian Zhi Abel

Nice hotel. will come back again
Respuesta de Artas Widiantara el 16 dic. 2022
Dear Mr. Jian Zhi Abel, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

6/10 Aceptable

Paul

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed ☹️
Hotel was ok, quiet comfortable. However, breakfast was such a letdown: tasteless, bland and mass produced. The restaurant was overcrowded and the service was poor, tables with no cutlery and food choices were limited. In summary, rooms are nice and comfortable as per the 4* rating but, restaurant and food are definitely 2* at most. For the same price try the Aston.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Artas Widiantara el 24 nov. 2022
Dear Mr. Paul,Warmest greetings from Mercure Jakarta Gatot Subroto!It is always a pleasure to receive your constructive feedback regarding your stay with us here. We have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance.At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Kind Regards,Artas WidiantaraFront Office Manager

10/10 Excelente

Teng Lung

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2022
Respuesta de Artas Widiantara el 16 dic. 2022
Dear Teng Lung,Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay.Kind Regards,Artas WidiantaraFront Office Manager

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
キレイなホテルです
30階の部屋に4日間滞在中、朝でも夜でもシャワーの温度が一度も安定しませんでした(急に熱くなったり冷たくなったりを繰り返す) レストランなどが近くにないので、ホテルのレストランかデリバリー、又は車で出かける必要があります 部屋はキレイでとても快適でした ブッフェ式の朝食もとても美味しかったです
朝食ブッフェは日替わりのインドネシア料理が中心
朝6時からの営業がありがたいです
Se hospedó 4 noches en noviembre de 2022
Respuesta de Artas Widiantara el 24 nov. 2022
Dear Our valued guest, Greetings from Mercure Jakarta Gatot Subroto!Thank you for taking the time to share your review. It is great to read your wonderful comments and to know that your stay was an enjoyable one.We will surely inform all of the entire team about your compliment, therefore everyone will be motivated in keeping up the great service more better than before.We are looking forward to welcoming you back at our hotel in near future.Our Best regards,Artas WidiantaraFront Office Manager

8/10 Bueno

CHIN CHOON

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location and the friendly service
Se hospedó 4 noches en agosto de 2022
Respuesta de Artas Widiantara el 29 ago. 2022
Dear Mr. Chin Choon, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

10/10 Excelente

Gajanan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 12 noches en julio de 2022
Respuesta de Artas el 4 ago. 2022
Dear Mr. Gajanan, Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance. Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas Widiantara Front Office Manager

10/10 Excelente

Narath

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff are useful
Great staff with great services
Se hospedó 3 noches en julio de 2022
Respuesta de Artas el 4 ago. 2022
Dear Mr. Narath, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
The room was clean and comfortable. Breakfast was good, Just the water in the pool could be changed more ofter.
Se hospedó 3 noches en junio de 2022
Respuesta de David el 28 jun. 2022
Dear Mr. Seunghwan Oh, Thank you for your review of our hotel. Regarding water in the swimming pool that has not exceeded your expectations, we have been share to related department. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincere regards, Rizky Justian David Room Division Manager

10/10 Excelente

chi wee

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en mayo de 2022
Respuesta de Atha el 22 may. 2022
Dear Mr. Chi Wee, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atha Imran Front Office Manager

10/10 Excelente

JUNGKWAN

Viajó por negocios
Le gustó: Comodidad de la habitación
나쁘지 않은 전망과 세련된 인테리어 룸
23층에 배정받았는데.. 제가 자카르타에 20번 이상 다녀본 경험으로 상위순위에 올리고 싶음 호텔임.. 특히, 전망이 좋았고,, 흡연실이 가능한 점이 놀라웠음.. 화장실에서 바퀴벌레 한마리를 발견한 것은 아쉽지만,, 숙면 하기에 좋은 침대였고,, 조식 부페는 평범..주변에 아무것도 없어서 택시타고 외부로 나가서 점심이나 저녁을 해결함.. 7시에 쿠닝안 몰에서 호텔로 돌아오는데.. 3.5km 오는동안 1시간 걸림.. 그랩을 이용했는데 30,000 IDR..미안해서 더 많은 비용을 지불함.
Se hospedó 2 noches en mayo de 2022
Respuesta de Rizky el 28 jun. 2022
Dear Mr. Jungkwan Myung, Thank you for taking the time to tell us about your experience at Mercure Jakarta Gatot Subroto. I am sorry that your experience has not exceeded your expectations. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Rizky Justian David Room Division Manager

10/10 Excelente

Takusaburo, yokosuka

Se hospedó 2 noches en abril de 2022

10/10 Excelente

CHEOL

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
한 달 이용 후기
출장으로 한 달 정도 생활했는데 아주 만족스러웠습니다. 직원들도 너무 친절하고, 필요한 것들 얘기하면 바로 대응해줘서 불편함 없이 지냈어요. 다음에 다시 출장가도 머큐어 이용할 예정 입니다.
Se hospedó 27 noches en marzo de 2022
Respuesta de Atha el 22 may. 2022
Dear Mr. Cheol, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atha Imran Front Office Manager

10/10 Excelente

Teng Lung

Se hospedó 6 noches en marzo de 2022
Respuesta de Rizky el 29 jun. 2022
Dear Mr. Teng Lung, Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay. Sincere regards, Rizky Justian David Room Division Manager