Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 64 de 112 opiniones" "
10 - Excelente
64
Evaluación: 8 - Bueno. 37 de 112 opiniones" "
8 - Bueno
37
Evaluación: 6 - Aceptable. 9 de 112 opiniones" "
6 - Aceptable
9
Evaluación: 4 - Mediocre. 0 de 112 opiniones" "
4 - Mediocre
0
Evaluación: 2 - Terrible. 2 de 112 opiniones" "
2 - Terrible
2
9,2/10
Limpieza
8,8/10
Personal y atención
8,8/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
8,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
SHINSUB
7 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
SHINSUB
Se hospedó 2 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Shinsub,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
6/10 Aceptable
Jeong Hun
Viajó por negocios
2 feb. 2024
Le gustó: Limpieza, personal y atención
Jeong Hun
Se hospedó 3 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Jeong Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
Masashi TAKANO
Viajó por negocios
31 ene. 2024
Le gustó: Limpieza, personal y atención
Quality of breakfast is so high with heartful hospitality. The restaurant is available as a meeting/working space in daytime.
No nice restaurant and convenience store nearby the area.
Masashi TAKANO
Se hospedó 13 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Masashi, Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Hyungseok
31 ene. 2024
Hyungseok
Se hospedó 3 noches en enero de 2024
Respuesta de David el 10 feb. 2024
Dear Hyungseok,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
Kristofer
26 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kristofer
Se hospedó 3 noches en enero de 2024
Respuesta de David el 29 ene. 2024
Dear Kristofer,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
GAB PYO
Viajó con su familia
23 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
GAB PYO
Se hospedó 2 noches en enero de 2024
Respuesta de David el 29 ene. 2024
Dear Gab Pyo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
chong koon alvin
Viajó por negocios
25 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good service
Good n fast housekeeping
Nice food
chong koon alvin
Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 31 dic. 2023
Dear Mr. Chong Koon AlvinWarmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Isamu
18 dic. 2023
Isamu
Se hospedó 3 noches en diciembre de 2023
Respuesta de David el 20 dic. 2023
Dear Isamu,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Yoshitaka
15 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Yoshitaka
Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Yoshitaka,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
MinWoo
6 dic. 2023
MinWoo
Se hospedó 2 noches en diciembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. MinWoo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
jinhan
24 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
jinhan
Se hospedó 5 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Jinhan,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
SANG HO
24 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
SANG HO
Se hospedó 5 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Sang Ho,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
DAE HUN
23 nov. 2023
DAE HUN
Se hospedó 12 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Dae Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Cliente verificado
Viajó por negocios
20 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
快適なホテル
繁華街からは少し遠いが、快適に過ごせる。朝食のブュッフェメニューが毎日変わるのは素晴らしい
Cliente verificado
Se hospedó 9 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Toshio
16 nov. 2023
Toshio
Se hospedó 1 noche en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Toshio,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
8/10 Bueno
Cliente verificado
Viajó por negocios
4 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en noviembre de 2023
Respuesta de David el 19 dic. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
Mohamed Ali
Viajó con su familia y niños pequeños
31 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay at this hotel. The room was very well appointed, had a great view and the bed is comfortable. The staff is very helpful and responsive. On our first day, our room neighbors had 2 rooms and they were making so much noise in the hallway from 4:45am to 7am that it woke us up. The receptionist handled the situation very well and agreed to change our room. The only con I can see with the rooms is that you can hear your neighbor's room bell, which might bother you. We will definitely be back!
Mohamed Ali
Se hospedó 3 noches en octubre de 2023
Respuesta de David el 19 dic. 2023
Dear Mr. Ali,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
10/10 Excelente
Soohyun
7 oct. 2023
Soohyun
Se hospedó 2 noches en octubre de 2023
8/10 Bueno
Hyunho
4 oct. 2023
Le gustó: Limpieza, personal y atención
Hyunho
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
KOTARO
6 sept. 2023
KOTARO
Se hospedó 8 noches en agosto de 2023
10/10 Excelente
Cliente verificado
Viajó por negocios
5 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I was pleasantly surprised at how new, clean and comfortable this place is. The front desk staff and other staff were very kind and helpful.
The room is spacious and very clean. The view from the room is also spectacular that you can even enjoy the night view of Jakarta. The breakfast was delicious with many menu provided. Overall a very good stay here!
Cliente verificado
Se hospedó 3 noches en agosto de 2023
10/10 Excelente
Sue Phay
Viajó por negocios
3 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well maintained hotel. Room is clean and breakfast spread is good. Staffs are also helpful.
Sue Phay
Se hospedó 5 noches en agosto de 2023
10/10 Excelente
Jiun Jack
1 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jiun Jack
Se hospedó 4 noches en agosto de 2023
8/10 Bueno
Cliente verificado
Viajó por negocios
11 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
新しくて綺麗
Cliente verificado
Se hospedó 5 noches en julio de 2023
8/10 Bueno
Cliente verificado
Viajó por negocios
6 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ちょっと郊外だが新しく綺麗
Cliente verificado
Se hospedó 3 noches en julio de 2023
10/10 Excelente
Cliente verificado
Viajó con su familia, Viajó en grupo
5 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en junio de 2023
8/10 Bueno
Jeong Shick
Viajó por negocios
22 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
가성비 좋은 호텔
자카르타 시내에 위치한 호텔로 방문처가 가까워 예약했는데 대부분 만족스러웠습니다. 체크인시 전망 좋은 방을 부탁했는데 바로 방을 바꿔주었고 처리 속도도 빠른편 입니다. 룸 컨디션이나 조식도 만족했으며, 가성비도 좋았습니다. 다만 방에 욕조가 없어 조금 아쉬웠습니다. 전반적으로 직원 교육이 잘 된 호텔이라는 생각을 했습니다.
Jeong Shick
Se hospedó 2 noches en junio de 2023
6/10 Aceptable
Cliente verificado
Viajó por negocios
16 jun. 2023
No le gustó: Limpieza, personal y atención
Service Dropped
the service has been dropping quite significantly. used to be my favorite hotel. not sure will be back again next time. hope it improves.
Cliente verificado
Se hospedó 2 noches en junio de 2023
10/10 Excelente
ki soo
12 jun. 2023
ki soo
Se hospedó 1 noche en junio de 2023
10/10 Excelente
Josephine
8 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Our first trip to Jakarta & we love this hotel. Room is very clean, size is big, bed is comfy and staff are very helpful. The only thing is the hotel is right beside the highway so a little traffic noise can be heard during the night but it’s acceptable.
Josephine
Se hospedó 3 noches en junio de 2023
10/10 Excelente
chu
31 may. 2023
chu
Se hospedó 4 noches en mayo de 2023
10/10 Excelente
ARNAV
Viajó por negocios
27 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A good hotel for business stays.
ARNAV
Se hospedó 3 noches en mayo de 2023
Respuesta de Yohanis el 30 may. 2023
Dear Arnav,We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanis SumeleFront Office Manager
8/10 Bueno
Mohammad, London
Viajó con su pareja
16 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in/Front desk - Great staff
Lovely rooms. Although thin walls/doors and you can hear the room next door through the gap in the doors for adjoining rooms.
On site restaurant lacked knowledgeable staff and overpriced poor quality food that was served cold and very slow service.
Pool area - well staffed and worth a visit.
Not much to see or do on foot in the local area.
Overall - value for money.
Mohammad
Se hospedó 3 noches en marzo de 2023
Respuesta de Artas Widiantara el 20 mar. 2023
Dear Mr. Mohammad,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. we do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Sincerely,Artas WidiantaraFront Office Manager
10/10 Excelente
ivan benny
6 feb. 2023
ivan benny
Se hospedó 1 noche en febrero de 2023
Respuesta de Artas Widiantara el 28 feb. 2023
Dear Mr. Ivan Benny, Greetings from Mercure Jakarta Gatot Subroto!We very much appreciate your feedback regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager
10/10 Excelente
Yohanes
Viajó por negocios
31 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best gym and pool in central jakarta!
I am surprised by the size of the room. I think it is bigger and well decorated compared to other 4 star hotels.
Yohanes
Se hospedó 1 noche en enero de 2023
Respuesta de Artas Widiantara el 28 feb. 2023
Dear Mr. Yohanes,Greetings from Mercure Jakarta Gatot Subroto!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager
10/10 Excelente
JUNGWOO, SEOUL
13 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
JUNGWOO
8/10 Bueno
Francis
5 ene. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good for a overnighter
A good hotel for a quick overnight stay. Staff could be a little more helpful at checkin.
Francis
Se hospedó 1 noche en enero de 2023
Respuesta de Artas Widiantara el 9 ene. 2023
Dear Mr. Francis,Greetings from Mercure Jakarta Gatot Subroto!We are delighted to read that you had an excellent experience and enjoyed our services. Thank you for your constructive feedback as well and we have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Artas WidiantaraFront Office Manager
10/10 Excelente
Jian Zhi Abel
14 dic. 2022
Nice hotel. will come back again
Jian Zhi Abel
Respuesta de Artas Widiantara el 16 dic. 2022
Dear Mr. Jian Zhi Abel, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager
6/10 Aceptable
Paul
21 nov. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed ☹️
Hotel was ok, quiet comfortable.
However, breakfast was such a letdown: tasteless, bland and mass produced.
The restaurant was overcrowded and the service was poor, tables with no cutlery and food choices were limited.
In summary, rooms are nice and comfortable as per the 4* rating but, restaurant and food are definitely 2* at most. For the same price try the Aston.
Paul
Se hospedó 2 noches en noviembre de 2022
Respuesta de Artas Widiantara el 24 nov. 2022
Dear Mr. Paul,Warmest greetings from Mercure Jakarta Gatot Subroto!It is always a pleasure to receive your constructive feedback regarding your stay with us here. We have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance.At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Kind Regards,Artas WidiantaraFront Office Manager
10/10 Excelente
Teng Lung
Viajó por negocios
13 nov. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Teng Lung
Se hospedó 4 noches en noviembre de 2022
Respuesta de Artas Widiantara el 16 dic. 2022
Dear Teng Lung,Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay.Kind Regards,Artas WidiantaraFront Office Manager
8/10 Bueno
Cliente verificado
Viajó por negocios
12 nov. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dear Our valued guest, Greetings from Mercure Jakarta Gatot Subroto!Thank you for taking the time to share your review. It is great to read your wonderful comments and to know that your stay was an enjoyable one.We will surely inform all of the entire team about your compliment, therefore everyone will be motivated in keeping up the great service more better than before.We are looking forward to welcoming you back at our hotel in near future.Our Best regards,Artas WidiantaraFront Office Manager
8/10 Bueno
CHIN CHOON
Viajó por negocios
27 ago. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location and the friendly service
CHIN CHOON
Se hospedó 4 noches en agosto de 2022
Respuesta de Artas Widiantara el 29 ago. 2022
Dear Mr. Chin Choon, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager
10/10 Excelente
Gajanan
Viajó por negocios
30 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Gajanan
Se hospedó 12 noches en julio de 2022
Respuesta de Artas el 4 ago. 2022
Dear Mr. Gajanan,
Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us.
We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.
Looking forward to welcoming you back at our hotel in the near future.
Our best regards,
Artas Widiantara
Front Office Manager
10/10 Excelente
Narath
Viajó por negocios
16 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staff are useful
Great staff with great services
Narath
Se hospedó 3 noches en julio de 2022
Respuesta de Artas el 4 ago. 2022
Dear Mr. Narath,
Greetings from Mercure Jakarta Gatot Subroto!
Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.
Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.
Sincerely yours,
Artas Widiantara
Front Office Manager
10/10 Excelente
Cliente verificado
15 jun. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
The room was clean and comfortable. Breakfast was good, Just the water in the pool could be changed more ofter.
Cliente verificado
Se hospedó 3 noches en junio de 2022
Respuesta de David el 28 jun. 2022
Dear Mr. Seunghwan Oh,
Thank you for your review of our hotel. Regarding water in the swimming pool that has not exceeded your expectations, we have been share to related department. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincere regards,
Rizky Justian David
Room Division Manager
10/10 Excelente
chi wee
Viajó por negocios
19 may. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
chi wee
Se hospedó 7 noches en mayo de 2022
Respuesta de Atha el 22 may. 2022
Dear Mr. Chi Wee,
We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Atha Imran
Front Office Manager
10/10 Excelente
JUNGKWAN
Viajó por negocios
19 may. 2022
Le gustó: Comodidad de la habitación
나쁘지 않은 전망과 세련된 인테리어 룸
23층에 배정받았는데.. 제가 자카르타에 20번 이상 다녀본 경험으로 상위순위에 올리고 싶음 호텔임..
특히, 전망이 좋았고,, 흡연실이 가능한 점이 놀라웠음..
화장실에서 바퀴벌레 한마리를 발견한 것은 아쉽지만,,
숙면 하기에 좋은 침대였고,, 조식 부페는 평범..주변에 아무것도 없어서 택시타고 외부로 나가서 점심이나 저녁을 해결함.. 7시에 쿠닝안 몰에서 호텔로 돌아오는데.. 3.5km 오는동안 1시간 걸림.. 그랩을 이용했는데 30,000 IDR..미안해서
더 많은 비용을 지불함.
JUNGKWAN
Se hospedó 2 noches en mayo de 2022
Respuesta de Rizky el 28 jun. 2022
Dear Mr. Jungkwan Myung,
Thank you for taking the time to tell us about your experience at Mercure Jakarta Gatot Subroto. I am sorry that your experience has not exceeded your expectations.
Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Rizky Justian David
Room Division Manager
10/10 Excelente
Takusaburo, yokosuka
16 may. 2022
Takusaburo
Se hospedó 2 noches en abril de 2022
10/10 Excelente
CHEOL
Viajó por negocios
27 abr. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
한 달 이용 후기
출장으로 한 달 정도 생활했는데 아주 만족스러웠습니다.
직원들도 너무 친절하고, 필요한 것들 얘기하면 바로 대응해줘서 불편함 없이 지냈어요. 다음에 다시 출장가도 머큐어 이용할 예정 입니다.
CHEOL
Se hospedó 27 noches en marzo de 2022
Respuesta de Atha el 22 may. 2022
Dear Mr. Cheol,
We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Atha Imran
Front Office Manager
10/10 Excelente
Teng Lung
22 mar. 2022
Teng Lung
Se hospedó 6 noches en marzo de 2022
Respuesta de Rizky el 29 jun. 2022
Dear Mr. Teng Lung,
Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay.
Sincere regards,
Rizky Justian David
Room Division Manager