8/10 Bueno
Julia L.
2 ene. 2024
Le gustó: Limpieza
Great apartment with some host communication issues
The apartment is very nice - spacious, clean, well-designed. This is a gated complex with its own parking, which is very convenient. There is a pool in the complex, which was enjoyable, Based on the description, I expected the place to be closer to the beach. It is not too bad - just 10-15 min walk, There is a great Soda, fruit/vegetable store, and a bakery nearby.
My biggest issue was communication with the host, I booked the place with flexible cancelation option, but when I asked to change the check out date, the host did not respond. In general, it was always a struggle to hear back in time. While we are staying the AC unit in one of the rooms died and it was a hassle to get it fixed (it actually did not get fixed while we stayed). It took hours to hear back from the host about this and other issues. I did not get the directions to the place until a few hours before the check-in and I was a bit nervous. Last minute, I found out that I had to reprocess my payment because they changed something in the system and my credit card did not go through. This added to the stress of a multi-stop trip, which was not easy to organize in the first place. We enjoyed staying in Jaco, but keep in mind that Jaco Beach is great for surfing, not swimming. The waves are quite high,
Julia L.
Se hospedó 7 noches en diciembre de 2023