Área de desayuno

Opiniones sobre Econo Lodge

2 out of 5
Econo Lodge
5624 Cagle Rd, Jacksonville, FL

Opiniones

5,6
Evaluación: 10 - Excelente. 43 de 359 opiniones" "
Evaluación: 8 - Bueno. 74 de 359 opiniones" "
Evaluación: 6 - Aceptable. 86 de 359 opiniones" "
Evaluación: 4 - Mediocre. 60 de 359 opiniones" "
Evaluación: 2 - Terrible. 96 de 359 opiniones" "

5,8/10

Limpieza

6,4/10

Personal y atención

5,0/10

Servicios

5,4/10

Estado de la propiedad e instalaciones

5,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

nelcys

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
para pasar la noche Todo correcto
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 8 oct. 2022
Hello nelcys,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 Terrible

Jorge

Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 8 oct. 2022
Hello Jorge,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
No es un lugar familiar, no recomendable
Se hospedó 1 noche en abril de 2021
Respuesta de Manager el 12 abr. 2021
I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Manager el 27 ago. 2019
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

8/10 Bueno

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y de buen precio
Hotel limpio, cerca de lo que necesitábamos, la atención del personal es muy amable
Respuesta de General Manager el 9 dic. 2016
Dear guest, Thanks so much for your kind remarks following your visit here in our hotel. Your feedback on the status of clean will be shared with our housekeeping team. I am sure they will be thrilled to hear of your kind remarks. We look forward to your next visit. Muchas gracias por sus amables comentarios después de su visita aquí en nuestro hotel. Sus comentarios sobre el estado de limpieza serán compartidos con nuestro equipo de limpieza. Estoy seguro de que estarán encantados de escuchar sus amables comentarios. Esperamos su próxima visita.

2/10 Terrible

Asa

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dogs barking all night
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 28 nov. 2023
Hello Asa, We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to ensure a comfortable and peaceful environment for all our guests. We appreciate your feedback and will address this matter with our team to prevent future occurrences. Thank you for bringing this to our attention.

4/10 Mediocre

Jessica

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pretty scuzzy place
The place is dirty, poorly kept up overall a pretty scuzzy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 21 nov. 2023
Hello Jessica, We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a clean and well-maintained environment for our guests. Your feedback is valuable to us and we will address the issue accordingly.

4/10 Mediocre

Ruby

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and decent sized room, but there was a used washcloth in the bathroom when we first checked in. One comforter had a cigarette burn hole in it, the coffee maker in the room was dirty, the shower head shook when the shower was on, some random person outside tried to sell us drugs and then asked for money when we told him “no”. Upstairs guests were banging on the walls and and floor (our ceiling) around 6am. Told the front desk and it stopped for a little bit but then picked up again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 9 nov. 2023
Hello Ruby, Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. We will address the concerns with our housekeeping team to ensure the cleanliness of our rooms. We appreciate you bringing this to our attention and will work to rectify the situation. It is regrettable that you had to experience disturbances and we apologize for any inconvenience caused. Your feedback is valuable to us and we hope to have the opportunity to serve you better in the future.

2/10 Terrible

Chan Siong

Se hospedó 7 noches en octubre de 2023
Respuesta de Manager el 24 oct. 2023
Hello Chan Siong, We apologize for any inconvenience you may have experienced during your stay. Please provide us with more details about your concerns so we can address them accordingly. Thank you.

10/10 Excelente

Chan Siong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Manager el 17 oct. 2023
Hello Chan Siong,Thank you for your perfect rating! We are glad to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!

4/10 Mediocre

Adria

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
There were roaches in the bathroom
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 7 oct. 2023
Hello Adria, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

2/10 Terrible

Jasmine

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible
Comfort of the room was horrible. AC wasn’t working customer service at the front desk. Very rude and nasty. Not helpful at all. Need improvement really bad
Se hospedó 6 noches en agosto de 2023
Respuesta de Manager el 6 sept. 2023
Hello Jasmine, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2/10 Terrible

Francheska

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 2 sept. 2023
Hello Francheska,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Lesbia

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 17 ago. 2023
Hello Lesbia, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Robert

Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 7 ago. 2023
Hello Robert, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bueno

Spirit

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was friendly and helpful. Clean rooms, had everything, iron, blow dryer, etc. Only thing is add more ice machines around the property.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 11 jul. 2023
Hi Spirit,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and thanks as well for the feedback regarding the ice machine. We will see what we can do and we hope to see you again.

4/10 Mediocre

ARLINE

No le gustó: Limpieza
No free breakfast. In the ads there is a free breakfast listed but in reality theres no breakfast!
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 5 jul. 2023
Hello ARLINE,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Mediocre

Maria Andrea

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The bathtub was not in good condition, bath floor not upkeep. The reception area has a certain scent I cannot describe. As advertised, I was expecting breakfast to be included in my charge but found out it was only coffee available. There was also a small cockroach in the bathroom crawling. When I arrived, I wished I chose other hotel. I was disappointed and felt that the area was not safe. Staff was nice though.
Se hospedó 4 noches en junio de 2023
Respuesta de Manager el 13 jun. 2023
Hello Maria , Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dont stay here!
The ad is a lie and we had no water and no breakfast also a lie!!! I want my money back!
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 30 may. 2023
Hello Guest, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

8/10 Bueno

Ronald

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en mayo de 2023
Respuesta de Manager el 23 may. 2023
Hello Ronald,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Charles

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Expedia advertised this property with breakfast included, not the case, room and bathroom very dirty and smelly with mold in the bathtub.
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 25 abr. 2023
Hello Charles, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Terrible

Patrick

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 4 may. 2023
Hello Patrick, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/a
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 4 may. 2024
Hello Richard,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bueno

Genna

Le gustó: Personal y atención, estado de la propiedad e instalaciones
This place was right for the price, staff was available when i needed
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 30 mar. 2023
Hi Genna,I am so happy to learn that you enjoyed our hospitality, service, great value and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

2/10 Terrible

Miranda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en marzo de 2023
Respuesta de Manager el 30 mar. 2023
Hello Miranda, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean but facility is dated. Maybe owner
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 19 mar. 2023
Hello Juan,We appreciate that you've taken the time to share with us regarding our room and comments about our facility. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Mediocre

Elizabeth

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Need update and improve maintenance.
Se hospedó 3 noches en marzo de 2023
Respuesta de Manager el 15 mar. 2023
Hello Elizabeth, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Terrible

Bunny

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 8 mar. 2023
Hello Bunny, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

Pavlina

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This motel is terrible! Very very dirty. Smells like a public restroom. The area around is inappropriate for people with kids. Industrial zone, unfriendly, feels unsafe We just couldn’t stay and we left . We were happy to find another place to stay for the night.
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 6 mar. 2023
Hello Pavlina, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

Debbie A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant Environment
Quiet/Safe Pleasant Environment
Se hospedó 3 noches en febrero de 2023
Respuesta de Manager el 28 feb. 2023
Hello Debbie A,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 Mediocre

Roger

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room smell like dogs there was burn holes in the bedding from cigarettes, and there was no breakfast, and it said there is on the website and the bathtub was filthy
Respuesta de Manager el 27 feb. 2023
Hello Roger, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

2/10 Terrible

Efrain

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en febrero de 2023
Respuesta de Manager el 27 feb. 2023
Hello Efrain, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

April

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 23 feb. 2023
Hello April, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Aceptable

Bunny

Viajó por negocios
Se hospedó 3 noches en enero de 2023
Respuesta de Manager el 22 ene. 2023
Hello Bunny,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excelente

Olissa

Respuesta de Manager el 7 mar. 2023
Hello Olissa,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

4/10 Mediocre

Micheal

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Roach motel. I knew for the price it would be bad, but I couldn’t believe how nasty it was!
Respuesta de Manager el 7 ene. 2023
Hello Micheal,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terrible

Genevieve, Wethersfield

Viajó en grupo
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
This place is basically a dump. We had to stay here because we had no other option. The hotel room was clean and the bed comfortable. It is not place where you can get rest. The highway traffic you can hear, you can hear word for word what is being said in the other rooms. I heard more than I wanted! The hotel needs a giant face lift!
Respuesta de Manager el 22 dic. 2022
Hello Genevieve, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Mediocre

Kimberly

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was not well maintained and some of the staff were rude. There was no breakfast even though they claim to offer one.
Respuesta de Manager el 21 dic. 2022
Hello Kimberly, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Claire

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rien aredire
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 2 dic. 2022
Hello Claire,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 Terrible

gerard

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gerard
Hotel vieux mal entretenu. Les photos de l hotel ne correspondent pas du tout a la réalité. Salle de bain salle et dégradée. Pa de petit dejeuner alors qu il est proposer sur le site et la reservation. A eviter.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Manager el 26 nov. 2022
Hello gerard, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Aceptable

Tracy

Viajó con su familia y niños pequeños, Viajó con su familia
They were rude and wouldn't refund my money back on my card we didn't even stay there Expedia didn't refund our money!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 18 nov. 2022
Hello Tracy,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

8/10 Bueno

Thomas

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 24 oct. 2022
Hello Thomas,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excelente

Lena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Always welcomed and comfortable
Always a pleasure staying here. Thanks
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 18 oct. 2022
Hello Lena,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Terrible

RICHARD

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible customer service. Don’t stay at this motel. Expedia tried to call, I tried to call and sent a message - No response from Manager. We do a lot of work in Jacksonville but WILL NEVER STAT HERE AGAIN.
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 6 oct. 2022
Hello RICHARD, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Thelma

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2022
Respuesta de Manager el 30 sept. 2022
Hello Thelma,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Anaida

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible place
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 13 sept. 2022
Hello Anaida, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Roaches!!
Had to get a refund. This hotel has roaches. As soon as we enrered our room and turned light on toaches scattered
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 30 ago. 2022
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome staff
Se hospedó 2 noches en julio de 2022
Respuesta de Manager el 21 jul. 2022
Hello Tina, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Terrible

Jose

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This Place is a DUMP, DO NOT STAY there
The place is a Dump, non smoking room reeked of cigarettes, linens, pillows, all dirty a burnt, bathroom deserves to be in National Geographic, dope smell all over, shady characters roam the stairs and hallways.. Left RIGHT AWAY, promised refund and now are refusing to do so. DO NOT STAY THERE!!! Unless you are into dealing, quickies with crack hookers or need a place to be after prison. Refund MY MONEY !!!!
Se hospedó 2 noches en julio de 2022
Respuesta de Manager el 20 jul. 2022
Hello Jose, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 Terrible

Jeff

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 17 oct. 2022
Hello Jeff,Thank you for sharing this rating, and we welcome you to visit us again anytime.