Una piscina al aire libre de temporada, sillones reclinables de piscina

Opiniones sobre Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

3.5 out of 5

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 596 de 1072 opiniones" "
Evaluación: 8 - Bueno. 230 de 1072 opiniones" "
Evaluación: 6 - Aceptable. 121 de 1072 opiniones" "
Evaluación: 4 - Mediocre. 62 de 1072 opiniones" "
Evaluación: 2 - Terrible. 63 de 1072 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marvin

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Por ser la 1era vez k visitamos Jacksonville y nos hospedamos ahi.estoy muyagrqdecido con la atencion y el servicio.Muy recomendado
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 28 ene. 2024
Dear Marvin, We appreciate you letting us know our team went over and above in handling your requests. We will pass along your kind remarks to our entire team. We are also glad we exceeded your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality, Andy Preslar General Manager

8/10 Bueno

MARIA

Se hospedó 1 noche en enero de 2024
Respuesta de Andy Preslar General Manager el 20 ene. 2024
Dear Maria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Crowne Plaza Jacksonville Airport/I-95N.With Hospitality,Andy PreslarGeneral Manager

4/10 Mediocre

Nancy

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 24 oct. 2023
Dear Nancy, On behalf of our entire team, we apologize for not living up to proper standards during your recent visit. Thank you for sharing your rating so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.With Hospitality,Michael Brunkow,General Manager

10/10 Excelente

Joel

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Mejorar la limpieza en la habitación, el resto del hotel esta muy limpio.
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 19 jul. 2023
Dear Joel, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. We are happy you enjoyed your stay overall and liked our refreshing property. However, we regret the oversights in the preparation of your room, and we apologize for the inconvenience. We have discussed this with our housekeeping associates, and steps are being taken to ensure this is not repeated. We hope you will revisit and allow us to provide you with the seamless stay you deserve!With Hospitality,Michael BrunkowGeneral Manager

8/10 Bueno

Oscar

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 15 mar. 2023
Dear Oscar, Thank you so much for the perfect rating of your time at Crowne Plaza Jacksonville Airport/I-95N. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.With Hospitality,Brian BrooksGeneral Manager

10/10 Excelente

Vicente

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Todo muy bien
Se hospedó 1 noche en noviembre de 2022
Respuesta de Brian Brooks General Manager el 26 nov. 2022
Dear Vicente, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a great review. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Brian BrooksGeneral Manager

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
😄
Se hospedó 1 noche en noviembre de 2022
Respuesta de General Manager el 15 nov. 2022
Dear Karen, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Crowne Plaza Jacksonville Airport/I-95N, and we look forward to welcoming you again soon.With Hospitality,Brian BrooksGeneral Manager

10/10 Excelente

Hector

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio de Laura en el front desk y las chicas del restaurante
Se hospedó 1 noche en mayo de 2022
Respuesta de General Manager el 16 may. 2022
Hector, thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. We could not be more delighted to read about the special attention you received from Laura. We are fortunate to have her as a member of our front desk team, and it comes as no surprise to hear the dedicated service they demonstrated to you during your stay. It was our pleasure hosting you, and we look forward to your next visit. With Hospitality, Brian Brooks, General Manager

10/10 Excelente

esthefany

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 26 nov. 2021
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Crowne Plaza Jacksonville Airport/I-95N, and we look forward to welcoming you back soon. With Hospitality, Brian Brooks General Manager

6/10 Aceptable

Marian

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value near the airport.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Joseph, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. Conveniently located, it is a pleasure to offer an exceptional experience at a reasonable price. Thank you again for your feedback, and we look forward to welcoming you back soon. With Hospitality,Andy Preslar,General Manager

8/10 Bueno

Kathy

Le gustó: Limpieza, personal y atención
We were in tower 2, which is really dated. Needs renovation, but it was clean and the beds were comfortable. The staff was pleasant. I might try a different hotel if I visit Jacksonville again. Seems there are a lot of options.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Kathy, Thank you for choosing to stay at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent beds. However, we are sorry you were not entirely satisfied with the condition of our property. We are always looking for ways to improve, and we have taken note of your comments regarding our plans for developing the property. We also apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

alina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love it this is my 3 time staying at your hotels love everything
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Alina, Thank you for the generous rating and for your loyalty to our hotel. We are thrilled we met your expectations for a fantastic stay at Crowne Plaza Jacksonville Airport/I-95N. We look forward to having the pleasure of doing so again on your next visit to the area. With Hospitality, Andy Preslar General Manager

8/10 Bueno

brian k

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed staying in the property. I would stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Brian k, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Shatari

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff nice rooms
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Shatari, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you were pleased with our courteous associates and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

8/10 Bueno

Darryl

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The tower where I stayed was extremely quiet and peaceful. The breakfast was excellent. Free parking. Fast check-in. I definitely would stay there again. The hotel was dated but very clean.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ruby

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet....very clean
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Ruby, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff are the best. Very helpful and knowledgeable about the local area
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Scott, We appreciate you letting us know that our team went above and beyond in handling your requests and that you liked our outstanding service. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Christopher, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Na
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 25 abr. 2024
Dear Michael, Thank you for your recent stay at the Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Chan

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 25 abr. 2024
Dear Chan, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic review. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

Thalia, Columbus

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Room smelled bad and had black mold in restroom. The door was also very hard to open.
Se hospedó 1 noche en abril de 2024
Respuesta de etx-danairesponze el 26 abr. 2024
Dear Thalia, Thank you for reviewing your stay at Crowne Plaza Jacksonville Airport/I-95N. We sincerely apologize for the cleanliness and maintenance concerns you encountered and the inconvenience this caused. We will address this with the appropriate individuals to ensure we are well-poised to serve you in the future. We genuinely hope that you will consider giving us another opportunity so we can provide you with the immaculate and enjoyable experience you deserve, and that, we are known for. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Heather

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great stay of your flying out the next morning
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 24 abr. 2024
Dear Heather, Thank you for sharing your experience at the Crowne Plaza Jacksonville Airport/I-95N with other travelers. We are pleased to know our location worked well for your business trip. We know small things can make a big difference, especially for our guests traveling for work, so we do our best to offer everything you might need while away from your office and home. We hope to see you again soon, whether for business or leisure!With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Jeff

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 4 noches en abril de 2024
Respuesta de Andy Preslar General Manager el 23 abr. 2024
Dear Jeff, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Konisha

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay and spacious room
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 22 abr. 2024
Dear Konisha, Thank you for the generous compliments about our hotel. We are thrilled you enjoyed your stay at Crowne Plaza Jacksonville Airport/I-95N, and we are happy to read how much you liked your spacious room. The extra space in the room can make your visit feel more like home and is something many of our guests tell us they love. We are glad we could be a part of your visit to the city, and we look forward to welcoming you again soon.With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

Pamela

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
It is a real nice area. Shopping plazas are around the corner including Walmart.
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 22 abr. 2024
Dear Pamela, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location near several shopping centers. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

MeLissa

Viajó con su familia
Le gustó: Servicios
NICEEEEE & convenient!!!
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Melissa, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we met your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager

10/10 Excelente

Yolanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk staff was very helpful and the gentleman who was driving the shuttle was very courteous.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Yolanda, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were especially pleased with the front desk and shuttle service associates. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5 stars
Se hospedó 2 noches en abril de 2024
Respuesta de Andy Preslar General Manager el 18 abr. 2024
Dear Michael, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

2/10 Terrible

frankie

No le gustó: Personal y atención
THEY SHOWED NO EMPATHY for this honeymoon couple THAT WAS BOOKED THRU A 3RD PARTY
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Frankie, Thank you for being our guest and for sharing your feedback with us. We sincerely apologize for the issues you faced during your stay. Our team strives to offer exceptional service and create memorable experiences for all our guests; therefore, we are sorry for not meeting your expectations. Thank you for bringing this to our attention, and we will share your comments promptly. We hope you will allow us an opportunity to regain your trust and provide you with the seamless stay you deserve.With Hospitality,Andy PreslarGeneral Manager

6/10 Aceptable

Allan

Viajó con su pareja
Room was very musty
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 18 abr. 2024
Dear Allan, Thank you for sharing your feedback with us. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Cole

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff was always very helpful.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Cole, We appreciate you letting us know our team went over and above in handling your requests. We will certainly share your compliments with them. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great restaurant and staff
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Joanne, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are glad you enjoyed your dining experience at Proper 1822 and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for your kind words. We look forward to welcoming you back in the future for another enjoyable stay.With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and great staff
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 13 abr. 2024
Dear Michael, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our spotless hotel and devoted staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Theresa, Bronx

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent and professional service from staff.
Se hospedó 4 noches en enero de 2024
Respuesta de Andy Preslar General Manager el 13 abr. 2024
Dear Theresa, Thank you for being our guest and for sharing your feedback with us. We appreciate you letting us know our team went over and above in handling your requests! It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Terrie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel. Clean and all the emplyees were so nice and helpful. Will definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 11 abr. 2024
Dear Terrie, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were pleased with our spotless and well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Craig

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Facility was clean, staff was very helpful and location was close to the airport.
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 11 abr. 2024
Dear Craig, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our spotless property and convenient location to the airport. We are also glad our staff exceeded your expectations, and we will share your kind compliments with them. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

6/10 Aceptable

IRENE

No le gustó: Servicios
Checking in the front desk host was very accomodating, I am a senior with bad knees requested a room close to the elevator and it was done. But, the bathroom sink was full of hair on arrival, the soap was the size of soap in a cheap hotel, and there was no ice machine on the floor. I was tired on arrival, so I cleaned the sink, took a bath with the hotel shampoo and went to bed. The next morning I tried to asked the housekeeper (2 of them) where I could get ice, nither spoke or understood english. I used the room phone to call for service, it didn't work. I had a great weekend with the event I was there for but disappointed with the hotel stay.
Se hospedó 3 noches en abril de 2024
Respuesta de Andy Preslar General Manager el 9 abr. 2024
Dear Irene, Thank you for taking the time to review your stay at our hotel. We are pleased you enjoyed the majority of your visit. However, we regret the oversights in the preparation of your room, and we apologize for the inconvenience. We have discussed this with our housekeeping associates, and steps are being taken to ensure this is not repeated. We are also sorry for the service issues you faced with some of our associates, and we will share your feedback appropriately. We hope you will revisit and allow us to provide you with the seamless stay you deserve!With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

LEQUETA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Lequeta, We appreciate you letting us know our team went over and above in handling your requests. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza Jacksonville Airport/I-95N whenever your travels bring you to our area. With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

Wendy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The facility was great, pool wonderful. Beds were super soft and caving in the middle a little so not a great bed for me. Breakfast wasn’t worth the money, better off going out. Staff at restaurant (breakfast) and Starbucks were not the friendliest. Everyone else was amazing.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Wendy, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review. It is a pleasure to know that you loved our comfortable beds as well as the amenities we offer. However, we regret not meeting your expectations with regard to the breakfast. Thank you again; we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

4/10 Mediocre

Mark

Le gustó: Personal y atención
The room was very outdated. I felt like I was in a cheap motel.
Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 6 abr. 2024
Dear Mark, Thank you for taking the time to share about your stay with us. We apologize for disappointing you with some aspects of your stay. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Gage

Se hospedó 1 noche en abril de 2024
Respuesta de Andy Preslar General Manager el 26 abr. 2024
Dear Gage, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Andy Preslar General Manager el 6 abr. 2024
Dear Jason, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic recommendation to other travelers. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

sherif

Easy access to I95
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 5 abr. 2024
Dear Sherif, Thank you for the excellent review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We appreciate you mentioning our convenient location near I-95N. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 5 abr. 2024
Dear Luis, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Crowne Plaza Jacksonville Airport/I-95N. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thank you for choosing us; we look forward to seeing you again soon.With Hospitality,Andy PreslarGeneral Manager

8/10 Bueno

Kenneth

Viajó con su pareja
Le gustó: Limpieza
Good place for a one-night stay. The service for breakfast was very slow, but the food was good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andy Preslar General Manager el 4 abr. 2024
Dear Kenneth, Thank you for staying at Crowne Plaza Jacksonville Airport/I-95N and for posting your comments. We are glad overall, you had a pleasant stay with us and liked our delicious breakfast. However, please accept our apology for the service issues that impacted your visit. Our goal is to provide exceptional hospitality, and we are disappointed that we let you down. We look forward to another opportunity to show you the outstanding experience we are committed to providing every guest. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Eileen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot right off the highway for a quick overnight in Jacksonville. I was upgraded right away and it was super easy in and out! You have to pay for all meals and we didn’t eat here but a great space nonetheless!
Respuesta de General Manager el 1 abr. 2024
Dear Eileen, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are delighted to hear that you enjoyed your stay and that our convenient location, as well as our check-in process, met your expectations. We are also happy to know you liked the upgrade you received and are pleased to know that you found our hotel to be a great spot for a quick overnight stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Justin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice building and rooms
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Dear Justin, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our hotel as well as our comfortable accommodations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Shayla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Dear Shayla, Thank you for rating your stay at Crowne Plaza Jacksonville Airport/I-95N. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.With Hospitality,Andy PreslarGeneral Manager

10/10 Excelente

Charles

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Charles, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and for sharing your excellent rating. We are thrilled to know you enjoyed your time with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit. With Hospitality,Andy Preslar,General Manager