Overall this VRBO is in an amazing location and it's very large, which is great for groups. However, the building is old and in need of repair and the management is not attentive to the things that need to be repaired.
A few things were not as expected upon entering:
- There was a huge ice block on the driveway that had to be walked over in order to enter the unit - very dangerous without the proper footwear (spikes). This could have been easily remedied and cleared away for the safety of guests.
- Most of the blinds in the house did not work at all. They did not roll up, and stayed down. Part of the reason we booked this house was for the views. These were not even visible due to the blinds not working- e.g. the blinds in the master. We alerted the team on Thursday but this was not fixed as promised. I was shocked that this residence did not even have working blinds. Clearly this problem had persisted prior to our group's stay.
- Multiple light fixtures did not work throughout the house (could not turn on/off lights).
- There is a crumbling exterior (greenhouse?) in the front of the house near the street that is an eyesore. As the host of a get together, I found this terrible. We aimed to host a classy get together for MBA graduates in an upscale residence. The exteriors were not up to standards.
A couple other things occurred during the stay:
- The water completely went out Friday evening in half of the house. No one was able to drink water or use the restroom or shower. This caused a lot of anxiety and guests were dismayed. I did appreciate the fast turnaround of the plumber who was sent over.
- The tub in the master bathroom did not drain. The stopper worked, but we could not drain the tub, and had to leave used water in the tub for 2 days.
I'm sharing this so that other guests in the future don't encounter such problems. Please let me know if there is anything you can do to remedy the situation.