Una piscina techada, una piscina al aire libre de temporada

Opiniones sobre The Ritz-Carlton, Istanbul

5 out of 5
The Ritz-Carlton, Istanbul
Suzer Plaza, Askerocagi Caddesi, No:6, Elmadag/Sisli, Istanbul

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 643 de 835 opiniones" "
Evaluación: 8 - Bueno. 113 de 835 opiniones" "
Evaluación: 6 - Aceptable. 45 de 835 opiniones" "
Evaluación: 4 - Mediocre. 8 de 835 opiniones" "
Evaluación: 2 - Terrible. 26 de 835 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Laura Margarita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La decoracion
Se hospedó 1 noche en marzo de 2024
Respuesta de Ela Ergin el 13 mar. 2024
Dear Laura Margarita,Thank you for sharing your experience at the Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Kind Regards,Ela ErginGeneral Manager

10/10 Excelente

Daphne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente servicio! Super atento el staff, las habitaciones lleno de detalles.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 11 mar. 2024
Dear DaphneFirst of all, thank you for choosing the Ritz-Carlton, Istanbul for your stay and for taking the time to share your views about the hotel with us.We were happy to hear that we provided a comfortable stay during your visit.We wish to welcome you again as soon as possible and thank you for contributing to our development.Kind Regards,Ela Ergin

10/10 Excelente

Erick

Viajó con su pareja
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 11 mar. 2024
Dear ErickWe are truly heartened to receive your generous review of the Ritz-Carlton, Istanbul. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Ela Ergin

10/10 Excelente

Samuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Precioso hotel
Excelente hotel, te tratan de solucionar todo lo que necesitas, sin lugar a dudas lo recomendaría ampliamente. El personal muy amable, de lo mejor, la comida exquisita.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

IGNACIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything fine
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ela Ergin General Manager el 8 dic. 2023
Dear IGNACIO,Thank you for staying at The Ritz-Carlton, Istanbul and sharing your experience with us.We were happy to hear that we provided a comfortable stay during your visit.We look forward to seeing you again during your next visit to Istanbul.Kind Regards,

10/10 Excelente

José E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Ela Ergin el 14 nov. 2023
Dear José E,Thank you for your time to give a rating and sharing your experience with us. We are looking forward to welcome you back to the Ritz-Carlton, Istanbul soon.Kind Regards,

10/10 Excelente

ELEAZAR

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Agradable lugar y buen servicio
Se hospedó 3 noches en octubre de 2023
Respuesta de The Ritz-Carlton, Istanbul el 8 nov. 2023
Dear ELEAZARThank you for preferring to stay at the Ritz-Carlton, Istanbul and sharing your feedback with us. We were pleased to see that you had enjoyed your overall stay with us.Our team looks forward to welcome you back to ‘’your home away from home’’ .Kind Regards,

10/10 Excelente

Roberto, San Isidro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente trato de todo el personal del hotel y los cuidados y detalles del Ritz-Carlton
Se hospedó 2 noches en octubre de 2023
Respuesta de The Ritz-Carlton, Istanbul el 8 nov. 2023
Dear RobertoWe are truly heartened to receive your generous review of the Ritz-Carlton, Istanbul. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excelente

JOSE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
De los hoteles más bonitos, servicio impecable de todas las áreas y los mejores restaurantes. Super recomendado
Se hospedó 4 noches en octubre de 2023
Respuesta de The Ritz-Carlton, Istanbul el 8 nov. 2023
Dear JOSE We are truly heartened to receive your generous review of the Ritz-Carlton, Istanbul. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excelente

fabiana

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente trato. Estancia cómoda. El desayuno espectacular. Gran servicio por cada uno de los empleados.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Ritz-Carlton, Istanbul el 8 nov. 2023
Dear fabianaThank you for having chosen the Ritz-Carlton, Istanbul for your stay and taking time to share your feedback. Our team strives to deliver excellent service for each one of our guests. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcome you back again in near future.Kind regards,

6/10 Aceptable

Emilio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mucho ruido en los cuartos
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Ritz-Carlton, Istanbul el 8 nov. 2023
Dear Emilio Thank you for staying at the Ritz-Carlton, Istanbul and sharing your experience with us.We were happy to hear that we provided a comfortable stay during your visit.We look forward to seeing you again during your nex visit to Istanbul.Kind Regards,

6/10 Aceptable

pablo

Se hospedó 2 noches en septiembre de 2023
Respuesta de Ela Ergin, General Manager el 15 sept. 2023
Dear pablo,Thank you for staying with us and your feedback. We are so sorry that you did not fully enjoy our services during your stay with us.You can be sure that we will share your feedback with our team to serve you better.Thanks again and we hope to be with us again in the near future!Kind Regards,

10/10 Excelente

José

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran Hotel
El hotel es de lo mejor que hay las instalaciones impeccable y los services estupendos, todo el personal muy servicial, lo recomiendo ampliamente
Se hospedó 3 noches en julio de 2023
Respuesta de Ela Ergin, General Manager el 20 jul. 2023
Dear José,First of all, thank you for choosing The Ritz-Carlton, Istanbul for your stay and for taking the time to share your views about the hotel with us.We were happy to hear that we provided a comfortable stay during your visit.We wish to welcome you again as soon as possible and thank you for contributing to our development.Kind Regards,

4/10 Mediocre

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Old (like most in Istanbul probably..). The worst bed of my life. “Park View” Rooms are not park views, there is a roof top on that side of the building, right at the room’s level that becomes a nightclub. Literally the window is in the rooftop, zero privacy and extremely loud music at night (on my stay was Tuesday and Saturday). At the end, management was understanding and resolved, but nevertheless not the experience you’d expect on a Ritz-Carlton.
Se hospedó 4 noches en junio de 2023
Respuesta de Ela Ergin, General Manager el 19 jun. 2023
Thank you for sharing your feedback regarding the sound issues you encountered during your recent visit to The Ritz-Carlton, Istanbul.We apologize for the inconvenience caused and appreciate the opportunity to address your concerns.Once again, we apologize for any disappointment caused and thank you for bringing these sound issues to our attention. We value your feedback as it helps us improve and provide a better experience for our guests. We hope to have the chance to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Excelente

Luis Rabadan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel es precioso, muy confortable. Los restaurantes del hotel son excelentes y nos gusto mucho el ambiente en la noche de Nobu y de The Roof. EL personal es super amable, desde el botones, los camareros, hasta el concierge. Esta bien ubicado, la zona es muy bonit a y segura para caminar.
Se hospedó 3 noches en mayo de 2023
Respuesta de The Ritz-Carlton, Istanbul el 2 jun. 2023
Dear Luis RabadanThank you for staying at the Ritz-Carlton, Istanbul and sharing your experience with us.We were happy to hear that we provided a comfortable stay during your visit.We look forward to seeing you again during your nex visit to Istanbul.Kind Regards,

10/10 Excelente

Mónica

Se hospedó 3 noches en abril de 2023
Respuesta de The Ritz-Carlton, Istanbul el 12 may. 2023
DearMónica First of all, thank you for choosing the Ritz-Carlton, Istanbul for your stay and for taking the time to share your views about the hotel with us.We were happy to hear that we provided a comfortable stay during your visit.We wish to welcome you again as soon as possible and thank you for contributing to our development.Kind Regards,

10/10 Excelente

Ruth

Se hospedó 2 noches en abril de 2023
Respuesta de The Ritz-Carlton, Istanbul el 12 may. 2023
Dear Ruth Thank you for taking the time to tell us about your experience at the Ritz-Carlton, Istanbul. It is always a pleasure to receive positive feedback as it helps us in bettering ourselves as well as the service we aim to provide.Thank you again for sharing your experience, and we look forward to you in the future.Kind Regards,

10/10 Excelente

Katy

Se hospedó 2 noches en abril de 2023
Respuesta de The Ritz-Carlton, Istanbul el 12 may. 2023
Dear KatyThank you for having chosen the Ritz-Carlton, Istanbul for your stay and taking time to share your feedback. Our team strives to deliver excellent service for each one of our guests. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcome you back again in near future.Kind regards,

6/10 Aceptable

MELINA, HUIXQUILUCAN

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Es un hotel bueno, pero no tiene los estándares de calidad de un Ritz-Carlton
Se hospedó 4 noches en abril de 2023
Respuesta de The Ritz-Carlton, Istanbul el 2 jun. 2023
Dear *MELINA Thank you for staying with us and your feedback. We are so sorry that you did not fully enjoy our services during your stay with us.You can be sure that we will share your feedback with our team to serve you better.Thanks again and we hope to be with us again in the near future!Kind Regards,

10/10 Excelente

María. Del carmen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increíble La atención de Bora en el check in hizo la diferencia
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Daniel, Mexico

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

mario

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2022
Respuesta de The Ritz-Carlton, Istanbul el 9 ago. 2022
Dear Mario, Thank you for your time to give a rating and sharing your experience with us. We are looking forward to welcome you back to the Ritz-Carlton, Istanbul soon. Kind Regards, The Ritz-Carlton, Istanbul

10/10 Excelente

Sheila

Se hospedó 3 noches en abril de 2022

10/10 Excelente

ANDRES

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy recomendado
Se hospedó 2 noches en enero de 2022
Respuesta de General Manager el 17 ene. 2022
Dear Anders, On behalf of the entire hotel team, I want to thank you for sharing a great review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excelente

Jose Fabian, Zapopan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Increíble y hermoso hotel con el gran servicio que caracteriza a Ritz Carlton, sin duda volveria a hospedarme en este lugar.
Se hospedó 4 noches en diciembre de 2021

10/10 Excelente

Moises

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo el hotel y sus servicios
Se hospedó 4 noches en octubre de 2021
Respuesta de The Ritz-Carlton, Istanbul el 2 nov. 2021
Dear Moises, Thank you for having chosen the Ritz-Carlton, Istanbul for your stay and taking time to share your feedback. Our team strives to deliver excellent service for each one of our guests. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcome you back again in near future. Kind regards,

10/10 Excelente

Cindy

Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

María de los Ángeles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excepcional
Espectacular. Mejor imposible.
Se hospedó 3 noches en enero de 2020
Respuesta de Başak Iza Erbilek el 6 ene. 2020
Dear Valuable Guest, Thank you for taking time and share your recent experience. It's great to hear that you have enjoyed all the facilities and level of service provided by our Ladies & Gentlemen of The Ritz-Carlton, Istanbul. We strive to be your home away home. Kind Regards, Başak Iza Erbilek Digital Marketing & E-commerce Executive

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación excelente servicio y atención, todos hablan inglés que en Turquía eso es difícil, lo recomiendo ampliamente
Se hospedó 2 noches en diciembre de 2019
Respuesta de Başak Iza Erbilek el 6 ene. 2020
Dear Valuable Guest, Thank you for taking time and share your recent experience. It's great to hear that you have enjoyed all the facilities and level of service provided by our Ladies & Gentlemen of The Ritz-Carlton, Istanbul. As regards to the very central location of the hotel, travelling around is very easy and the public transportation is accessible within only a few minutes of walking. We strive to be your home away home. Kind Regards, Başak Iza Erbilek Digital Marketing & E-commerce Executive

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2019
Respuesta de Başak İza Erbilek el 15 nov. 2019
Dear Guest, Thank you for taking time and rate us. Kind Regards, Başak İza Erbilek Digital Marketing&Ecommerce Executive

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We spend a week in this hotel. We were treated as sultans! We had a great time. The executive floor service was outstanding. The personnel attending all this week (19-27 September) were always going the extra mile, we really felt at home. However, we were expecting better quality on the wines, whiskies, coñac etc. Simple advise for a 5 star hotel. The sauna area was well kept, sadly the pool a little cold for my taste and the jacuzzi was not working. I expected this very much but was never fixed.
Se hospedó 7 noches en septiembre de 2019
Respuesta de Kumsal KIR el 23 oct. 2019
Dear Our Valuable Guest, I appreciate you taking time to share with us your experience while at our property. Thank you for your positive comments. We are continuously working with our team to ensure flawless service. I am glad that you enjoyed your stay from the beginning to the end. Thank you for bringing the issue regarding beverages to our attention. Please make sure we take measures to prevent re occurrence in the future and we will be pleased to offer you more altertanives for the beverages. We look forward to host you and your family again and we will ensure that the stay is just as memorable in the next time. Yours sincerely, Kumsal Kır Assistant Reservations Manager

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gran servicio y la comida deliciosa. Sin duda lo recomiendo y regresaría!
Se hospedó 5 noches en junio de 2019
Respuesta de Kumsal KIR el 7 ago. 2019
Dear Our Valuable Guest, Thank you for taking the time to leave your review Feedback is extremely important to us Thank you for sharing your experience at The Ritz-Carlton, Istanbul with us and hope to welcome you back again soon. Sincerely, Kumsal KIR Reservations & ERS Supervisor

10/10 Excelente

ma de los angeles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo increíble muchas gracias
Se hospedó 3 noches en mayo de 2019
Respuesta de Kumsal KIR el 17 jun. 2019
Dear Our Valuable Guest; Thank you for taking the time to leave your review Feedback is extremely important to us Thank you for sharing your experience at The Ritz-Carlton, Istanbul with us and hope to welcome you back again soon. Sincerely, Kumsal KIR Reservations & ERS Supervisor

10/10 Excelente

Maximiliano, Ciudad de México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo hotel
El servicio es Estupendo uno de los hoteles más hermosos del mundo

8/10 Bueno

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Juan A, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel
Muy bien !! Muy buen hotel en todos aspectos

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ritz de cuatro estrellas
Un nivel abajo de Ritz

10/10 Excelente

Vanessa, Panamà

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravillosa estadìa
Me encantò el hotel y si tuviera que regresar a Istambul regresarìa a ese mismo hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Ijeoma

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A nice experience overall!!
Se hospedó 3 noches en abril de 2024
Respuesta de Ela Ergin el 1 may. 2024
Dear Guest,Warm greetings from The Ritz-Carlton, Istanbul!Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager

10/10 Excelente

Helen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the nicest hotels we’ve stayed at. Beautiful rooms, friendly and accommodating staff. Excellent dining options.
Se hospedó 5 noches en abril de 2024
Respuesta de Ela Ergin el 1 may. 2024
Dear Ms. Helen,Warm greetings from The Ritz-Carlton, Istanbul!We extend our heartfelt gratitude for the opportunity to host you and for sharing your valuable feedback with us. We are absolutely delighted that your experience not only met but exceeded your expectations. This would be the sense that will urge you to always come back to The Ritz-Carlton, Istanbul, where our Ladies and Gentlemen’s highest mission is to create indelible marks. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager

10/10 Excelente

patrick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful. Will definitely be back
Se hospedó 3 noches en abril de 2024
Respuesta de Ela Ergin el 30 abr. 2024
Dear Mr. Patrick,Warm greetings from The Ritz-Carlton, Istanbul!We extend our heartfelt gratitude for the opportunity to host you and for sharing your valuable feedback with us. We are absolutely delighted that your experience not only met but exceeded your expectations. This would be the sense that will urge you to always come back to The Ritz-Carlton, Istanbul, where our Ladies and Gentlemen’s highest mission is to create indelible marks. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wir hatten einen wunderschönen Aufenthalt für 5 Nächte. Die Freundlichkeit des kompletten Personals sowie die Spitzenqualität des Restaurants möchte ich dabei hervorheben. Kleine Sauberkeitsmängel im Zimmer wurden sofort und freundlich behoben. Der Spa- und Fitnessbereich ist ebenfalls top! Einziger Wehmutstropfen war, dass der Aussenbereich „The Roof“ während unseres Aufenthalts renoviert wurde und wir ihn nicht nutzen konnten. Das wussten wir leider vorher nicht. Ansonsten ein wirklich hervorragendes Hotel!
Se hospedó 5 noches en abril de 2024
Respuesta de Ela Ergin el 29 abr. 2024
Dear Mr. Thomas,Warm greetings from The Ritz-Carlton, Istanbul!We extend our heartfelt gratitude for the opportunity to host you and for sharing your valuablefeedback with us. We are absolutely delighted that your experience not only met but exceededyour expectations. This would be the sense that will urge you to always come back to The Ritz-Carlton, Istanbul, where our Ladies and Gentlemen’s highest mission is to create indelible marks.Additionally, allow me to extend my apologies regarding the renovation that took place at The Roof. We always aim to provide our guests with the best service and facilities. I am deeply sorry if it was a detriment to your stay. However, we are looking forward to making up for it during your next visit.We look forward to welcoming you back to your home away from home, The Ritz-Carlton,Istanbul.Sincerely,Ela ErginGeneral Manager

10/10 Excelente

Diana

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and nice! Jacuzzi wasn’t working and hammam wasn’t included unless you buy some service. Overall good experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Ela Ergin el 29 abr. 2024
Dear Ms. Diana,Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Allow me to extend my apologies due to the inconvenience caused by the technical issue in the jacuzzi. I hope it was rectified immediately and we are hoping to make up for it during your next visit.We look forward to welcoming you back to your home away from home, The Ritz-Carlton,Istanbul.Sincerely,Ela ErginGeneral Manager

10/10 Excelente

Celso, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 9 noches en abril de 2024
Respuesta de Ela Ergin el 29 abr. 2024
Dear Guest,Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We will be looking forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul to create enjoyable #Rcmemories.Kind Regards,Ela ErginGeneral Manager

10/10 Excelente

Ugur, miami

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast buffet, comfort of the bed, fitness and spa were all superb.
Se hospedó 1 noche en abril de 2024
Respuesta de Ela Ergin el 29 abr. 2024
Değerli Uğur Bey,Konaklamanızda The Ritz-Carlton, İstanbul’u tercih ettiğiniz ve deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Otelimizdeki deneyiminizden memnun kaldığınızı öğrenmekten mutluluk duyduk. Umarız konaklamanız süresince hizmetlerimiz beklentinizi aşabilmiştir.Sizi tekrar The Ritz-Carlton, İstanbul’da ağırlayabilmek dileğimizle,Saygılarımızla,Ela ErginGeneral Manager

10/10 Excelente

Alan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en abril de 2024
Respuesta de Ela Ergin el 26 abr. 2024
Dear Mr. Alan,Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We will be looking forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul to create enjoyable #Rcmemories.Sincerely,Ela ErginGeneral ManagerThe Ritz-Carlton, Istanbul

10/10 Excelente

Pezhman

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel itself and the rooms are a bit outdated, but staff were extremely friendly and helpful.
Se hospedó 4 noches en abril de 2024
Respuesta de Ela Ergin el 26 abr. 2024
Dear Guest, Thank you for taking the time to share your recent experience at The Ritz-Carlton, Istanbul with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. Please be ensured that we are committed to taking necessary actions as soon as possible.But it is a great feeling to know that our Ladies and Gentlemen left a positive impression on you.We look forward to welcoming you back again to our hotel soon.Kind regards,Ela ErginGeneral Manager

10/10 Excelente

Mohammad, Riyadh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent service with perfect location
Se hospedó 3 noches en abril de 2024
Respuesta de Ela Ergin el 25 abr. 2024
Dear Mr. Mohammad,Warm greetings from The Ritz-Carlton, Istanbul!Thank you for sharing your experience at the Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay and you enjoyed our property's location. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager

8/10 Bueno

Dame asha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall a very good experience, excellent service by staff.
Se hospedó 6 noches en abril de 2024
Respuesta de Ela Ergin el 25 abr. 2024
Dear Dame Asha,Warm greetings from The Ritz-Carlton, Istanbul!Thank you for sharing your experience at The Ritz-Carlton, Istanbul. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We look forward to welcoming you back to your home away from home, The Ritz-Carlton, Istanbul.Sincerely,Ela ErginGeneral Manager