Dear Qasim ,We would like to express our sincere thanks for choosing to stay at Elite World Grand Basin Ekspres Hotel and sharing your valuable opinions with us.Since guest satisfaction is our priority, your comments are very important to guide us to continuous improvement. We have thoroughly discussed the problem you experienced during your stay with all relevant department managers and staff. Based on these evaluations, we will take the necessary measures to provide a better experience to our esteemed guests and make improvements in the quality of service.Thank you once again for bringing this matter to our attention and we really hope to have the opportunity to welcome you again in the future.If you have any other questions or concerns, please feel free to contact us.Best RegardsBirsen BAHADIRGuest Relations Supervısor

Dear Zohreh ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Khair-Ul-Nisa ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Sosen ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Muraddin ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Birsen BAHADIRGuest Relations Supervısor

Dear JackWe would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. To thoroughly evaluate the issue you experienced during your stay, we kindly request that you provide us with detailed information, including the departments involved and any specific incidents or concerns you encountered. This will enable us to review the matter with relevant department managers and staff members. Thank you once again for bringing your comments to our attention, and we truly hope to have the opportunity to welcome you back in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Yours sincerely, Birsen BAHADIRGuest Relations Supervısor

Dear Bone ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervısor

Dear Chun Wah ,We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your rate is essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. To thoroughly evaluate the issue you experienced during your stay, we kindly request that you provide us with detailed information, including the departments involved and any specific incidents or concerns you encountered. This will enable us to review the matter with relevant department managers and staff members.Thank you once again for bringing rate to our attention, and we truly hope to have the opportunity to welcome you back in the future.If you have any further questions or concerns, please do not hesitate to reach out to us.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Latasha ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Pedro ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Birsen BAHADIRGuest Relations Supervısor

Dear Pedro ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Mustafa,Thank you very much for choosing Elite World Grand Istanbul Basın Ekspres Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW in the nearest future. Yours sincerely,Sanaz Khalilirad

Dear Diego ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Loic ,We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. We have thoroughly discussed the issue you experienced during your stay with all relevant department managers and staff members. Based on these evaluations, we will take necessary measures and implement improvements in the service quality to ensure a better experience for our esteemed guests.Thank you once again for bringing this matter to our attention, and we truly hope to have the opportunity to welcome you back in the future.If you have any further questions or concerns, please do not hesitate to reach out to us.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Sayın Muhammed Bey , Elite World Grand Basin Ekspres Otel'de konaklamayı tercih ettiğiniz ve değerli görüşlerinizi bizimle paylaştığınız için en içten şükranlarımızı sunarız.Misafir memnuniyeti bizim en büyük önceliğimiz olduğundan, yorumlarınız bizi sürekli iyileştirmeye yönlendirmede çok önemlidir. Konaklamanız sırasında yaşadığınız durumları kapsamlı bir şekilde değerlendirebilmemiz için, ilgili departmanlar ve karşılaştığınız spesifik olaylar veya endişeler de dahil olmak üzere bize ayrıntılı bilgi vermenizi rica ederiz. Bu sayede konuyu ilgili departman yöneticileri ve personelimiz ile birlikte inceleyebiliriz. Yorumlarınızı dikkatimize sunduğunuz için bir kez daha teşekkür eder, sizi gelecekte tekrar ağırlama fırsatına sahip olmayı gerçekten umuyoruz. Başka sorularınız veya endişeleriniz varsa lütfen bizimle iletişime geçmekten çekinmeyin.Saygılarımızla,Birsen BAHADIRMisafir ilişkileri Şefi

Dear Ahmed ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay. We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues. We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist. Yours sincerely, Birsen BAHADIR Guest Relations Supervisor

Dear Alaa,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Ehab ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Alaa ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Shiam Mokhtar ,We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. We have thoroughly discussed the issue you experienced during your stay with all relevant department managers and staff members. Based on these evaluations, we will take necessary measures and implement improvements in the service quality to ensure a better experience for our esteemed guests.Thank you once again for bringing this matter to our attention, and we truly hope to have the opportunity to welcome you back in the future.If you have any further questions or concerns, please do not hesitate to reach out to us.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Ramin ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Ramin ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Ashneel ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Amina ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Sherif ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Stefan ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Mohammad ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Ola ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Mohammad ,Thank you very much for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.We are very pleased to see that you have been satisfied with the services of our hotel and staff.Your positive rate further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW in the nearest future.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Mohammad ,Thank you very much for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.We are very pleased to see that you have been satisfied with the services of our hotel and staff.Your positive rate further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW in the nearest future.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Omar ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Omar ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Emad ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Omar ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Sayın Alperen Bey ,Elite World Grand Basın Ekspres Hotel’i tercih ederek, değerli puanınızı paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti.Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle,Saygılarımızla ,Birsen BAHADIRMisafir İlişkileri Şefi

Dear George ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Dias ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Mehrdad ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Kennedy , Thank you very much for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are madeWe look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Birsen BAHADIR Guest Relations Supervisor

Dear Jackline ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Sayın Ibrahim ,Elite World Grand Basın Ekspres Hotel’i tercih ederek, değerli puanınızı paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti.Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle,Saygılarımızla ,Sanaz KHALILIRADMisafir İlişkileri Sorumlusu

Dear Eugene ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Mohammad ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Mahmoud,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Abdulghani ,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Birsen BAHADIRGuest Relations Supervisor

Dear Abdulghani,I would like to thank you on behalf of our management and colleagues for choosing Elite World Grand Basın Ekspres Hotel and sharing your valuable rate with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Ahmad,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Susan ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear Mehmet ,Thank you for choosing Elite World Grand Basın Ekspres Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Sanaz KHALILIRADGuest Relations

Dear David , We would like to express my sincere gratitude for choosing to stay at the Elite World Grand Basın Ekspres Hotel and for sharing your valuable feedback with us.Your comments are essential in guiding us towards continuous improvement, as guest satisfaction is our top priority. We have thoroughly discussed the issue you experienced during your stay with all relevant department managers and staff members. Based on these evaluations, we will take necessary measures and implement improvements in the service quality to ensure a better experience for our esteemed guests. However, there is no information about the sultanahmet shuttle on any of our online channels.If you have any further questions or concerns, please do not hesitate to reach out to us. We look forward to welcoming you back soon.Best Regards Birsen BAHADIR Guest Relations Supervisor