2/10 Terrible
Roman
16 feb. 2026
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I stayed at this hotel for only one night and moved to another hotel the next day because the conditions were unacceptable.
This was the worst hotel experience I have ever had — even considering the price. This is not about luxury. I did not expect anything fancy. It is about basic hygiene and minimum sanitary standards.
The bed linen appeared not to have been changed. There was visible hair, unpleasant odor, and yellow stains. The pillows were heavily yellowed with old stains, and the mattress had multiple unidentified stains. When I asked for clean bed linen, I was told that no fresh sheets were available. For a hotel, this is completely unacceptable.
The toilet was broken. The bathroom had a strong, unbearable smell, and the entire room smelled bad. The overall condition was unsanitary.
Expedia refunded me after I contacted support (thank you for that), but I later understood the hotel itself did not take responsibility. I was also uncomfortable that my contact information was shared with hotel management, who contacted me via WhatsApp.
In my opinion, this property should not be listed. I would not want anyone else to have their vacation ruined. The description online does not reflect reality.
Roman
Se hospedó 9 noches en febrero de 2026