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Opiniones sobre Villas Keh

2.5 out of 5
Villas Keh
Col.Caridad del Cobre Mnz.144 lote 007, Calle Palo Bravo, Isla Mujeres, QROO

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 15 de 18 opiniones" "
Evaluación: 8 - Bueno. 1 de 18 opiniones" "
Evaluación: 6 - Aceptable. 1 de 18 opiniones" "
Evaluación: 4 - Mediocre. 1 de 18 opiniones" "
Evaluación: 2 - Terrible. 0 de 18 opiniones" "

10/10

Limpieza

8,8/10

Personal y atención

9,8/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Es una Excelente Propiedad, solo haría la observación de que NO CUENTA CON ESTACIONAMIENTO, en lo personal no me siento seguro dejando mi vehículo en la calle, sin embargo no tuve ningún inconveniente.
Se hospedó 3 noches en abril de 2023
Respuesta de Mariana el 13 abr. 2023
Hola Sr,carlos muchas gracias por su comentario, le ofrezco una disculpa sobre el estacionamiento. lo tendremos en cuenta.

10/10 Excelente

Omar Felipe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La villa 1 está excelente, muy limpia y todos sus servicios funcionan bien.
Respuesta de marian el 31 dic. 2022
Muchas gracias Sr. Omar, esperamos verlos de nuevo en nuestra casa

10/10 Excelente

Tyler

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Villa Keh was a great place! Super clean, quite and the property managers were fantastic! They helped with taxis when needed (Jorge and his brother are awesome) and had a spot right in front of Villa for our golf cart. Pool was clean and the lights are reslly relaxing at night. I would stay again!
Se hospedó 7 noches en febrero de 2024
Respuesta de Mariana Pinzon el 14 mar. 2024
MUCHAS GRACIAS POR SU COMENTARIO ESPERAMOS VERLOS PRONTO

10/10 Excelente

Travis

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 9 noches en enero de 2024
Respuesta de Mariana Pinzon el 1 mar. 2024
Muchas gracias por su comentario. esperamos verlos pronto

10/10 Excelente

Sondra

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Liked the mid island location and easy access to all areas
Se hospedó 7 noches en enero de 2024
Respuesta de Mariana Pinzon el 1 mar. 2024
muchas gracias por su comentario, nos da gusto que le haya gustado nuestra casa. esperamos verlos pronto

10/10 Excelente

Illiana

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
We absolutely loved our stay at Villas Keh!!! Mariana was so attentive and very helpful with any questions we had. Would highly recommend and definitely would stay here again on future trips to Isla!!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Villa keh el 23 sept. 2023
Muchas gracias, Illiana. Fue un gusto recibirlos. Esperamos verlos pronto.

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This was a great private little house. This being our first time in Mexico, we weren’t too sure at first about the location. The area seemed a bit rundown. After we had a chance to explore the island, we realized that other than the resort areas, this is the island’s way. The location is central to the island so it was easy to get to either end of the island by golf cart. I had read a review that the owner had set up a taxi to pickup from the ferry so I asked her to do that for us too. She also provided a golf cart for an extra fee. I did not know ahead of time that the golf cart would be required to be paid in cash- that would have been helpful to know upfront. She was very responsive to messages. The water cooler ran out of water and she had some brought over in just over an hour. It is also near the local grocery store. She arranged a taxi to return to the ferry on our last day as well. Having two bedrooms each with their own bathrooms was nice too.
Se hospedó 6 noches en diciembre de 2022
Respuesta de mariana el 16 ene. 2023
Hello, good afternoon, thank you very much for your comments. We are happy that you liked our website. We hope to see you soon

10/10 Excelente

Edith

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The property was super clean, very new, and beautifully decorated. There were 3 tvs, and 3 ACs. The kitchen was fully equipped. The beds were super comfortable. Mariana, the manager, answered all emails fast, and was very nice. We enjoyed this villa a lot!
Respuesta de mariana el 16 ene. 2023
Thank you very much for your comments. We are pleased that you liked our house. We hope to see you soon.

10/10 Excelente

Robin

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
A Mid-Island Gem We'll Definitely Return To
This was our fourth visit to the island and our first time staying at Villas Keh. We were very impressed. The location is perfect for us, mid island, away from the craziness of Playa Norte but still close to everything via golf cart or short taxi ride. This property in particular is walking distance to a few favorites: Oscar’s Grill, La Hach, and Cochinita Pios. The unit was immaculately clean when we arrived and re-cleaned (and stocked) every other day. That was a huge perk for us as we usually rent houses rather than "hotels". Fresh water was provided in a water cooler that also had a hot water dispenser. Another huge perk! The showers are large with consistently hot water, the beds are big and comfortable, and there are plugs and mirrors everywhere which makes the unit very user friendly. The AC is exceptionally cold and we had to set it pretty high if we used it at all. It was nice having AC in the living area as well as many properties on the island don’t. We didn’t use the patio much, but I would have liked to have taken advantage of the provided grill—just didn’t have the time. I also regret not taking advantage of the pool which was also immaculate and vacant during our stay. All in all, a great mid-island option that’s clean, comfortable, easy, and really pays attention to detail. We definitely recommend!
Se hospedó 9 noches en octubre de 2022
Respuesta de Mariana el 12 nov. 2022
Thank you very much for your visit, we are glad that our effort is reflected in your comments. we wait for you soon.

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Darling little house perfect for a party of 5. The pool was a nice extra we really enjoyed. And the AC blew wonderfully. The power went out one night but was back on shortly. Would def stay here again.
Se hospedó 6 noches en julio de 2022
Respuesta de Mariana Pinzón el 9 ago. 2022
Thank you for your comments. We are delighted that you enjoyed your stay, we hope to see you again.🤩

4/10 Mediocre

Lisa and Don

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 9 noches en abril de 2022

10/10 Excelente

Dragana

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our stay at the Villa Keh was exceptional. Mariana went above and beyond to help us with all of our needed. Our flight was canceled and we needed to adjust our stay for 1 day less, she immediately adjusted our reservations without any penalties. She arranged a cab to pick us up from the ferry, and also arranged a golf cart with an amazing rate. The villa was exceptionally clean and very specious with 2 master bedrooms each with their own bathrooms. Kitchen comes fully equipped. Mariana also arranged housekeeping for us with no extra charge. The location is amazing, Close to Oscar's Italian restaurant and few other great restaurants nearby. The city center and Playa Northe is only 8 min golf cart ride away, but we enjoyed piece and quite at the Villa away from the main tourist area. I highly recommend this place. We'll certainly be back again:)
Se hospedó 10 noches en enero de 2022
Respuesta de mariana el 2 mar. 2022
muchas gracias por sus comentarios esperamos verlos pronto. Y tenerlos en nuestra casa. Estamos muy contentos de que eligieran nuestra casa

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Mariana Pinzón el 2 oct. 2019
Muchas gracias por su visita, nos da gusto que nuestro esfuerzo se vea reflejado en sus comentarios. los esperamos pronto. Atte. su amiga Mariana

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019
Respuesta de FAMILIA el 3 may. 2019
GRACIAS FUE UN PLACER A TENDERLOS

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thumbs up for family trip!
Good location if you don't want to be in the north beach area, which is more touristy. You will want to take a taxi from the ferry because there are places without sidewalks along the way. It's only around 50 pesos. Our children, 9 and 11, loved the pool even though it was small. They also loved being able to put up hammocks to sleep in their room. There is a popular pizza place basically half a block away on the main road. There is also a grocery store - Cheddauri - a short taxi/golf cart ride away. If we had to do it over again, we would rent a golf cart. The hotel provided one the first day and it was great to tour the island and offered more flexibility than taxis away from the tourist area. I think it was 550 pesos a day. The only disappointing part was that when we went to pay, they charged us about $40 to use a card. We went to 3 different ATMs to get pesos and avoid the charge before we just gave up. All 3 ATMs were out of cash. Overall, we would stay here again and the staff was very helpful and prompt aside from the fee.
Se hospedó 3 noches en marzo de 2019
Respuesta de Mariana Pinzon el 27 abr. 2019
Hi Michael, it was a pleasure for us to have you as a guest, thank you very much for your comment, we would like to have you back to our Villa.

10/10 Excelente

Pramod, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice place for families with kids.
Our children very much for enjoyed the apartment and pool. Clean house. Friendly staff. Supermarket close by. Adults can walk/run end to end of Isla Mujeres. Quiet nights. They own couple golf carts to rent which are better than from rental places..
Se hospedó 6 noches en marzo de 2018
Respuesta de Very nice place for families with kids. el 2 abr. 2018
Thank you for staying with us! We care much about making the stay of our guests as pleasant as possible, We hope to see you again in the coming year.

10/10 Excelente

Sylvia, los angeles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and clean
Staff was very accommodating, picked us up from and to the ferry, rented us a golf cart at a very reasonable price, made sure we had everything we needed, I highly recommend this villa.

6/10 Aceptable

Michelle, Anchorage

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Not what I was expecting...
I received a confirmation e-mail from the hotel manager reminding me of our stay. We had been told the hotel would provide transportation from the ferry terminal to the hotel. After waiting for 20 minutes in front of the terminal, the hotel manager located us and led us to the golf carts they had brought to carry the four of us and our 6 bags of luggage to the hotel. They did not offer to help with getting the bags to the carts, nor did they assist with loading the bags. The hotel itself is attractive and the pictures shown on the website are accurate. However, the neighborhood is very poor and run down, not at all what we were expecting. It turned out we were the first guests to occupy the second floor suite. It was clean and comfortable. The hotel is not set up to accept credit cards, so we paid in cash. There is no daily maid service, and small amenities such as a sponge to wash dishes, dish towels, a broom (there was a dust pan), and other small items were not provided. The hotel provided clean towels and toilet paper, upon request. There was no trash bin outside to take trash to, and there were no trash bags provided, so the trash did pile up during our stay. My main complaint is that Hotels.com gave this hotel a 4-star rating, even though we were only the second guests to stay there. I'm not sure what they based this rating on, but I would only give the hotel a 2-star rating, at best.