Shangri-La Hotels and Resorts en Isla Mactan

"El personal muy amable y profesional. Estoy muy contenta con los empleados. La arena de la playa no es arena, son piedrecitas muy pequeñas, asi que siempre hay que llevarse chanclas para ir. La comida de los restaurantes es muy mejorable. Algunas veces habia un chef que cocinaba muy bien, pero hay otro que puede mejorar mucho en la cocina. La organizacion con las maletas para que no lleguen tarde a la habitacion tambien puede mejorar, ya que hice el check in y tardaron bastante en llevarme la...

"Muy amables y todo perfecto excepto la playa que no es segura porque hay corrientes fuertes y no esta bien señalizado"

"Right from the start I knew the best part of our stay was going to be the friendly and helpful staff. The hotel put on entertaining shows in the evening in the lobby. The pool was nice and clean and the beach area was small but adequate for the number of guests the hotel can accommodate. The breakfast buffet was also good. There are a couple of nice restaurants very close to the hotel for variety. You can’t walk very far out off the hotel grounds because the road is narrow and busy with traffic...

"It was ok."

"We had an excellent stay overall. The hotel was clean, and the staff were kind and helpful. We enjoyed our time there, especially the nearby private beach, which was fun. The location was convenient, with easy access to almost everything, and most day trip operators were able to pick us up from the hotel. I gave it 4 stars because of two issues in the bathroom. The ventilation fan didn’t seem to be running, so the bathroom became steamy easily and the air didn’t circulate well. Also, the toilet...

"Excellent hotel a la altura de lo esperado. El desayuno fantástico y el servicio muy amable"