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Opiniones sobre Sunway Lost World Hotel

3.5 out of 5
Sunway Lost World Hotel
No 2, Persiaran Lagun Sunway 1, Sunway City, Ipoh, Perak

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 126 de 456 opiniones" "
Evaluación: 8 - Bueno. 186 de 456 opiniones" "
Evaluación: 6 - Aceptable. 110 de 456 opiniones" "
Evaluación: 4 - Mediocre. 25 de 456 opiniones" "
Evaluación: 2 - Terrible. 9 de 456 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Shaun Young

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Quite poor
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Randy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful scenery, friendly staff, attractions activities in the resort
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Jack

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lost World Concept is good but bed sheet was blackist in colour and dirty. We stayed on 1x night and forgot the 2nd night.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

NURUL ASHIKIN

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jangho

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Chun

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Average hotel with very good staff.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

LOKMAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Josef

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Benjamin

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Value for money
Good stay considering price, the night park ticket and breakfast included. Check in was smooth and delightful with clear guidance. Disappointed regarding the condition of the room considering its a sunway group hotel. My previous stays within sunway was of higher quality. All in all great value for money
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Josef F.

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jonathon, Bellevue

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A must visit site. The water park and attractions are world class, and clean. Many exhibits in the petting zoo are not commonly found even in many well known zoos. As for the property itself, some minor maintenance work will help to improve it more. The breakfast could be located within the property instead of having guests having to walk 100m (would be challenging when it pours). A fitness facility would also be a great addition. The room safe does not have backlighting, so in the darkened area, it is very hard to see what's being keyed into the keypad. TV displays could be bigger. Staff is great - friendly and helpful
Se hospedó 3 noches en julio de 2023

8/10 Bueno

OI TONG

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
一切還好。
Se hospedó 1 noche en junio de 2023
Respuesta de . el 23 jul. 2023
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

10/10 Excelente

Naraseeni, Kuala Lumpur

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Returning here after about 4 years. The hotel room and staff are as usual. They are awesome, quick, and attentive. Had a wonderful time in NightPark as well. They increased the number of food options inside the park and prices are reasonable too. I hope Sunway Team can give more attention to the children's pool maintenance. I found the stairs are rusted and most of the slide's paint peeled off and lost the smoothness.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Vic

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Tarma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en marzo de 2023
Respuesta de Wan Zaidi el 11 abr. 2023
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

8/10 Bueno

JEONGHUN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
말레이시아 이포 로스트월드
아이들과 여행하기 좋습니다.
Se hospedó 2 noches en marzo de 2023
Respuesta de Wan Zaidi el 11 abr. 2023
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

8/10 Bueno

Mahazeey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Just need to maintain ( regular check up & repair ) all item in the room. Don’t just trust non Malaysian workers there. My bathroom that time I found cockroach & small non dangerous insects. I’m not upset but that is my opinion. I’m not vip customer but can say frequent customer. My family just love lost world hotel. Been there every now & then. Also the price is to much for family room. Sorry for my harsh words 🙏. I’m not willing to be call for this thing. Thank you ..
Se hospedó 1 noche en marzo de 2023
Respuesta de Wan Zaidi el 11 abr. 2023
Hi Mahazeey,Thank you for staying with us and we appreciate your feedback on usWe will definitely take up your comments and suggestions in improving our servicesPlease rest assured that we will take viable steps to improve our services and that the next time you're back, it'll truly be an Awesome Moment for you and your familyThank you and hope to see you soon!

10/10 Excelente

Wendy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is very helpful.
Se hospedó 2 noches en febrero de 2023
Respuesta de Wan Zaidi el 11 abr. 2023
Thank you for the awesome review! Your thoughts and comments are very valuable to us. We’re glad to know you enjoyed your visit to our park. We hope that you will be back to visit us again. See you soon!

10/10 Excelente

Julienne

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Siow Har

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location, great staffs. Will stay again.
Excellent hotel just directly at the Lost World Theme Park. We stayed for 2 nights. It was just so convenient to walk over to the theme park and back after playing on the rides and water areas. The breakfast area is over at the theme park entrance as well and that was really convenient. Breakfast was ok, although it could have been better with more variety etc. The toaster machine was rather slow and a long queue started to form. They could have just left the hardboiled eggs in a tray for guests to pick up, rather than having us to wait to ask the staff for it as they were so busy cooking the eggs. Another grouse was that there wasn't any sheltered linkway from the hotel to the theme park as it was raining on one of the days that we were there and we had to run back to the hotel in the rain. The service was excellent and the staffs were so helpful and friendly to the guests. There is a MacDonald's nearby that had recently started operating 24 hrs. It was good as there wasn't any eateries inside the theme park after 9pm and the last order at the hotel was 1030pm. Had placed a RM200 deposit using my (prepaid) Youtrip card. And the money was locked in. Had to wait till 7 days before they released the money and I could use the RM200 which my trip was over by then. Was a bummer as I didn't have much cash on me and the Youtrip card was my only source of funds (apart from CC). My advice would be to just use a RM100 cash deposit or a dormant credit card for the deposit.
Se hospedó 2 noches en diciembre de 2022

6/10 Aceptable

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is near to the theme park. TV is old and remote control was low battery. Very inconvenient as only one side with two lifts to rooms. Breakfast choice was limited, no salad bar, roti canai, choice of bread also limited. Not value for money.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Gulandran

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall was good & will stay another time too
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Sungeun

Se hospedó 1 noche en octubre de 2022
Respuesta de Wan Zaidi el 31 oct. 2022
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

8/10 Bueno

song yee

Se hospedó 1 noche en septiembre de 2022
Respuesta de Wan Zaidi el 31 oct. 2022
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 Excelente

Farah Dina

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Wan Zaidi el 31 oct. 2022
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Overall good. Only for breakfast the location a bit far
Se hospedó 2 noches en julio de 2022
Respuesta de Wan Zaidi el 21 jul. 2022
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 Excelente

Nornatasha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Wan Zaidi el 11 jun. 2022
Thank you for your support. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

10/10 Excelente

?

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ロストワールドがあれだけ楽しめて かつ、あの費用は素晴らしい
Se hospedó 1 noche en abril de 2022
Respuesta de Wan Zaidi el 15 abr. 2022
親愛なるゲスト、私たちはあなたがあなたの滞在を楽しんだことを知って非常に嬉しく思います、そしてあなたがあなたの次の訪問の間に再びサンウェイロストワールドホテルを訪問することを願っています。 ありがとうございました

10/10 Excelente

Joanne

Se hospedó 2 noches en febrero de 2022
Respuesta de Sunway Lost Wolrd Of Tambun el 24 feb. 2022
Thank you for your support. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

6/10 Aceptable

NIK MOHD RUIZ

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2022
Respuesta de Lost World Of Tambun el 6 feb. 2022
Thank you for your support. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

6/10 Aceptable

raman

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Only shower and sleep
The property itself is quite good, and just across from the theme park. What surprised us, as we checked in at 7 pm or so, there were no restaurants on prem or anywhere walkable distance. No room service either. We were told to 'Grab'. The hotel is basically a place to shower and sleep after the activities at the park.
Se hospedó 2 noches en enero de 2022
Respuesta de Lost World Of Tambun el 6 feb. 2022
Thank you very much for sharing your comments and your review with us. We regret to hear about your unpleasant experience in our park. Please rest assured that we'll take all viable steps to improve our services and we hope that the next time you're back, it'll truly be Awesome Moments for you and your family.

10/10 Excelente

Nornatasha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de Sunway Lost World Of Tambun el 6 dic. 2021
Thank you for your support during these times. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

10/10 Excelente

Tey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Digital Marketer el 1 abr. 2021
Thank you for your support during these times. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

8/10 Bueno

AHMAD SUKRI

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021
Respuesta de Digital Marketer el 24 mar. 2021
Hi, Thank you very much for sharing your comments and your review with us. It is very much appreciated. Thank you and we hope to see you again.

8/10 Bueno

JordanLim, Penang

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The add on of hotspring is good indeed. Room was average.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Officer el 25 sept. 2020
Thank you for your support during these times. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

8/10 Bueno

yusaku

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sunway lost world
hotel is very clean due to SOP under RMCO period. But wall between each room might be very thin, I can hear neighbor voice easily.
Se hospedó 2 noches en agosto de 2020
Respuesta de Officer el 3 sept. 2020
Hi, Thank you very much for sharing your comments and your review with us. It is very much appreciated. Thank you and we hope to see you again.

8/10 Bueno

Peng Loong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020
Respuesta de Officer el 3 sept. 2020
Hi, Thank you very much for sharing your comments and your review with us. It is very much appreciated. Thank you and we hope to see you again.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de Digital Marketeer el 15 ago. 2020
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 Excelente

Hanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
깨끗하고 소독잘되어있음. 조식이랑 온천테마파크 는 아이는 추가요금 받으나 35퍼센트 할인 쿠폰
Se hospedó 1 noche en agosto de 2020
Respuesta de Digital Marketeer el 15 ago. 2020
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We hope to see you again.

10/10 Excelente

Izuan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Price
Great price with free entrance to wet park.
Se hospedó 1 noche en julio de 2020
Respuesta de Officer el 5 ago. 2020
Thank you for your support during these times. We hope you and your family remain safe and healthy during this period. ❤️ We hope to see you again. :D

10/10 Excelente

Yoshi, Johor Bahru

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
2回目の宿泊。スタッフの方々がにこやかで気が利いていて、心地よく滞在できました。 部屋にはバスタオル2枚が設置されていますが、小さなサイズのタオルもあるといいなと思います。
Se hospedó 2 noches en julio de 2020
Respuesta de Officer el 29 jul. 2020
Hi there, Thank you very much for sharing your comments and your review with us. It is very much appreciated. We've taken notes of your concerns and have given the feedback to our staff for further discussion and your review will be for our future improvement as we make your next experience a better one. Hope to see you soon!

6/10 Aceptable

ABD RASHID

Viajó con su familia
Le gustó: Limpieza
SHAMED please improve you food and beverage
We went there for our 3rd anniversary Thanks for the room upgrade. Breakfast Was very very poor. Not international standard at all. I can’t Imagine how other people think about this issues. I askaed for hard boil eggs... they said is not available...And we don’t serve here. I said just boil water n put the egg. 10 min is ready. Answer is no. No yogurt no salads for breakfast...no low fat milk...No pastry’s all... Breakfast spread super low quality Station 1 sausage , baked bean, hash browns Station 2 eggs counter very poor selection Station 3 curry noodles Station 4 fried noodles Station 5 coffee /tea /milk / water and watermelon juice. 3 type of Cereal, white bread , wholemeal butter n jam. Super low cost breakfast. What is The EXECUTIVE CHEF Role here? I’m super ashamed with this breakfast in this property. I didn’t aspect that this will ruin my stay.
Se hospedó 1 noche en junio de 2020
Respuesta de Marketing Executive el 12 abr. 2021
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

8/10 Bueno

Chick Kong

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Digital Marketing Officer el 15 mar. 2020
Hi. Thank you very much for sharing your comments and your review with us. It is very much appreciated. We're glad that our theme park was to your liking! Remember to check our running promotions the next time you choose to come back ^_^ Thank you and we hope to see you again.

10/10 Excelente

Jesabel

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
thanks for the fast service and response from the front office and engineering guy to change my room as my room airconditioning was not working (it was pretty warm) after coming back from the park. breakfast was great. will definitely be coming back again. Thank you! :)
Se hospedó 1 noche en febrero de 2020
Respuesta de Digital Marketing Officer el 22 feb. 2020
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Digital Marketing Officer el 8 feb. 2020
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Ok, should renovate to improve the aged conditions
Se hospedó 2 noches en enero de 2020
Respuesta de Marketing Officer el 31 ene. 2020
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Overall ok, but facilities are aged and breakfast selection was very limited
Se hospedó 4 noches en enero de 2020
Respuesta de Marketing Officer el 31 ene. 2020
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

8/10 Bueno

ASHREAF S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ممناسب للعوائل والاطفال جدا
الفندق رائع ومنطقة هادئة وقريب من اللعاب المائية ممتازة جدا للذين معهم اطفال يعيبه فقط لايوجد مطاعم محلية قريبة من الفندق لوبي الفندق صغير جدا للانتظار فقط وليس للجلوس الذي اعجبني الدخول للينابيع الساخنة مجانا من بعد المغرب وكذلك يعطيك الفندق تخفيظ بقيمة 35% على اللعاب الماىية والكربائية مستوى نظافة الفندق ممتازة تعامل موظفين الفندق ممتاز جدا ممرات الفندق ظيقة وبعض الاحيان تكون الغرفة بعيدة جدا عن المصعد يوجد في جوار الفندق هيبر ماركت وكناكي وماك دونلز
Se hospedó 2 noches en diciembre de 2019
Respuesta de Digital Marketing Officer el 31 ene. 2020
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Digital Marketing Officer el 14 dic. 2019
Hi, thank you for the awesome review! Your thoughts and comments are very valuable to us. We're glad to know you enjoyed your visit to Lost World. See you soon!