8/10 Bueno
Kira C., Greenfield MA
24 sept. 2025
Le gustó: Limpieza
Villa Baya is a lovely two BR home with a great view. I was very disappointed that the outdoor furniture pictured in the listing was not available to sit and enjoy the sunset view. We were told upon inquiring that it was sent out for cleaning and had not been returned. OK, so we paid the full rate but could only enjoy the view outside from the uncomfortable dining chairs. Given that one rents this facility for that view, this seemed in poor form to us.There was also an issue with the plumbing that caused a second degree burn on my back. I lightly brushed against the main water pipe in the shower and it scalded me. I've used many of the Euro type showers before and never had an issue. Honestly the property manager stated they'd look into to it but didn't seem especially concerned or apologetic. Such a shame as we would have been beyond thrilled with the place if these issues either didn't arise or had been addressed with care and kindness.
Kira C.
Se hospedó 3 noches en septiembre de 2025