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Opiniones sobre Bunchrew House Hotel

4 out of 5
Bunchrew House Hotel
Bunchrew, Inverness, Scotland

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 73 de 86 opiniones" "
Evaluación: 8 - Bueno. 9 de 86 opiniones" "
Evaluación: 6 - Aceptable. 3 de 86 opiniones" "
Evaluación: 4 - Mediocre. 1 de 86 opiniones" "
Evaluación: 2 - Terrible. 0 de 86 opiniones" "

9,6/10

Limpieza

9,8/10

Personal y atención

8,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Steve, belmont

Viajó con su pareja
Le gustó: Limpieza, personal y atención
For the price, you are paying for the amazing loch views, and quiet serenity. Staff was very nice and helpful, food was great. However the owners need to update the rooms at this price point. I don’t mind experiencing the old charm of Scotland but not if it’s 1985 charm. Bathroom needs updating, even a curved shower curtain would go a long way. Wooden Floors are extremely creaky. Very hard to be quiet. Especially if you come in past midnight when all the doors are locked shut. Overall a great experience but didn’t compare to the updated hotels we stayed on this 12 day journey.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent Chef de cuisine. Really great dinner and breakfast. Guests rooms very nice. Location great right on the water.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Heidi, Lake Tapps

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Bunchrew House has so much charm. It’s like staying in an old castle. And it has a quaint bar and the dinner served in the dining room was outstanding.
Se hospedó 1 noche en marzo de 2024
Respuesta de Deborah el 13 mar. 2024
Thank you for your review and your very kind words. We are very happy that you enjoyed the fine dining experience.

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Personal y atención
Difficult to get to town from this hotel. The staff were lovely. Very loud banging and noise from toilet and people taking showers, thin walls. No food options except for very expensive food that was not very filling. More than 100£ to eat for 2 people,.
Se hospedó 3 noches en marzo de 2024
Respuesta de Deborah el 13 mar. 2024
Thank you for your feedback. The hotel is set in a beautiful rural location yet only 5 miles from the city center so without a car then yes, you would be relying on Taxis. We are sorry that you had disturbance from the room next door and also that our menu was not to your liking.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Deborah el 1 feb. 2024
Thank you for giving us top marks !

10/10 Excelente

Rune

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Deborah el 1 feb. 2024
Thank you for giving us top marks !

6/10 Aceptable

Sandra

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención
Lovely property and friendly staff. Nice size room with lovely view. Bathroom- especially toilet flush very noisy. Very good food in the restaurant!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Deborah el 1 feb. 2024
Thank you for your review and kind words about the staff and the setting. Sorry, the toilet was 'noisy' - some of the plumbing is quite old but we are aware and are addressing that as quickly as we can with our ongoing maintenance program. Hopefully, you will visit us again.

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Welcome lights at the end of the day
Happy to arrive after lots of rain. Easy to find with GPS and sort of a fairy light arrival. Very friendly and helpful staff. Amazing breakfast with good coffee and lovely view over the lake was revealed in daylight.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Deborah el 1 feb. 2024
Thank you for your lovely review and kind words.We are delighted that you felt welcome and cosy here - given the weather on that day!Hopefully we'll see you again

8/10 Bueno

Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Deborah el 1 feb. 2024
Thank you for your positive review

10/10 Excelente

Krista

Se hospedó 1 noche en noviembre de 2023
Respuesta de Deborah el 1 feb. 2024
Thank you for giving us top marks !

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really friendly professional staff and the place and the food was amazing. Highly recommend it
Se hospedó 1 noche en diciembre de 2023
Respuesta de Deborah el 7 dic. 2023
Hello Michael, thank you so much for taking the time to post you review and also for your very kind comments. We have a good team here and we are also very proud of the food we serve so we are delighted to hear that you enjoyed it. We wish you a lovely Christmas and hope that maybe one day you can make a return visit and we can welcome you back

10/10 Excelente

Hazel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the setting. Right on the Beauly Firth. Room facilities excellent and staff extremely helpful and friendly. Will definitely recommend staying here.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Deborah el 7 dic. 2023
Dear Hazel, thank you for your lovely review.Yes, the room that you occupied does have a wonderful view of the Beauly Firth and the mountains beyond. We are so happy you enjoyed your stay and thank you for taking the time to send us your review.We hope to see you again, have a lovely Christmas

10/10 Excelente

Kenneth E

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Serene atmosphere. Polite attentive staff. Nice dinner and bar options. Beautiful surroundings and structure.
Se hospedó 1 noche en octubre de 2023
Respuesta de Deborah el 4 nov. 2023
Dear Kenneth, thank you for your review and your very kind words. We are thrilled that you enjoyed your stay with us and look forward to welcoming you back.

10/10 Excelente

Tyler

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This stay was not planned, our ferry to Orkney was canceled. We decided to stay in Inverness for a few days… and it was absolutely wonderful. The rich history of Bunchrew House alone is worth the stay. The rooms were clean, not too small, are very cozy. Our welcome was great. Staff is friendly, the view from the back of the hotel is picturesque. Highly recommend.
Se hospedó 1 noche en octubre de 2023
Respuesta de Deborah el 25 oct. 2023
thank you so much for your lovely review and your kind words. I hope we see you againKind regards

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Deborah el 19 oct. 2023
Hello Brian, thank you so much for scoring us a high score. We are very happy that you enjoyed your stay and we hope to welcome you back

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Deborah el 10 oct. 2023
Thank you very much for your great reviewHope we can welcome you back

10/10 Excelente

oksana

Se hospedó 2 noches en agosto de 2023
Respuesta de Deborah el 16 sept. 2023
Wonderful! thank you so muchHope we see you again

4/10 Mediocre

Ennio, Salgareda

Viajó con su familia
No le gustó: Limpieza
The room was quite small and we had to sleep the whole night with open windows as the room was boiling hot and the was no chance to turn off the radiator the restaurant was goo bu not worth £300 in 4 pax it was a real pity as the location is really nice
Se hospedó 1 noche en agosto de 2023
Respuesta de Deborah el 4 ago. 2023
Thank you for leaving your review and sorry that you were uncomfortable in the room. We have had some unusually warm weather recently and like most properties in Scotland, we don't have any AC. We will have a look at the radiator to see why you couldn't turn that off. We are happy to hear that you enjoyed the food and the location.

8/10 Bueno

Susan, Shorewood

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful property but it took an hour to get breakfast from a harried and not so pleasant waitress. Food was good but expensive and portions small. Lunch in the bar was much better and more value for money. The rest of the staff was lovely and very attentive. The room had a beautiful view and was spacious and quite lovely in an old fashioned way but not much to see on the grounds ther than the water… ugly campground up the path next door
Se hospedó 1 noche en julio de 2023
Respuesta de Deborah el 4 ago. 2023
So sorry to hear about your breakfast experience - this is very unusual. We are glad to hear that you enjoyed the food although you found the portions too small in the fine dining restaurant. Thank you for taking the time to leave us your comments.

10/10 Excelente

Hannes

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful property
Se hospedó 1 noche en junio de 2023
Respuesta de Deborah el 9 jul. 2023
Thank you for taking the time to review your stay and thankyou for giving us top marks !We hope to welcome you back

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice, quiet, beautiful view and wonderful dinner.
Se hospedó 1 noche en junio de 2023
Respuesta de Deborah el 18 jun. 2023
Wonderful review! thank you so muchHope we see you again

10/10 Excelente

Tim

Se hospedó 1 noche en junio de 2023
Respuesta de Deborah el 3 jul. 2023
Thank you for scoring us 5/5 - its much appreciated.Hope we see you againKind regards

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property is fantastic as well as the staff! Very friendly and knowable. Our room was very clean, a bit on the small side but it made for it with the atmosphere. The staff was super friendly and very hospitable. If we were to return to Scotland I would definitely stay here as often as we could.
Se hospedó 1 noche en mayo de 2023
Respuesta de Deborah el 13 may. 2023
Dear Melissa, thank you very much for your kind words about the hotel and the staff. We are happy that you enjoyed your stay and indeed, we hope that you will return to Scotland - and to Bunchrew!Kind regards, Deborah

10/10 Excelente

Andrea

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bunchrew House is a bit time worn here and there yet our room was lovely and comfortable. (Cedar room).
Se hospedó 1 noche en mayo de 2023
Respuesta de Deborah el 8 may. 2023
Thank you for your very kind review. We started a refurbishment program in January and we will progress each winter. I hope we can welcome you back and hopefully, there will be some changes for you to see

10/10 Excelente

ian, Bodham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Top class room and service.
Se hospedó 1 noche en abril de 2023
Respuesta de Deborah el 7 may. 2023
Thank you for your lovely commentWe hope to welcome you back

10/10 Excelente

Greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Probably the best experience in Scotland.
Se hospedó 1 noche en mayo de 2023
Respuesta de Deborah el 7 may. 2023
Thank you ! What a wonderful commentHope to welcome you back

10/10 Excelente

Sandra

Se hospedó 2 noches en abril de 2023
Respuesta de Deborah el 4 jun. 2023
Thank you for taking the time to post a review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Deborah el 25 abr. 2023
Thank you !!

10/10 Excelente

Douglas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A very comfortable place to stay. Excellent rooms and a very good breakfast.
Se hospedó 2 noches en marzo de 2023
Respuesta de Deborah el 12 abr. 2023
Many thanks for your kind review.We hope to welcome you back

10/10 Excelente

Janet

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay and friendly service
We had a lovely stay at Bunchrew House Hotel with friends. The hotel staff were very friendly, nothing was too much trouble. We ate in the bar both nights, the food was delicious, the only downside was there were no proper tables to sit at, it was low coffee tables. Would definitely stay again.
Se hospedó 2 noches en marzo de 2023
Respuesta de Deborah el 13 mar. 2023
Thank you for your lovely review and your kind words - we are delighted to hear that you enjoyed your stay with us. You may be interested to know that we are waiting on the delivery of new furniture for the bar which includes proper tables rather than sofas and coffee tables.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A wonderful hidden gem
Second time being here and it didnt disappoint. Lovely room. Friendly staff and tasty food. I love the bar and the choice of malts is excellent. Dog friendly, he got a sausage for his breakfast, and lots of space for dogs to run. One of my favourite retreats. I will be back again
Se hospedó 2 noches en febrero de 2023
Respuesta de Deborah el 7 mar. 2023
Thank you Steven for your kind review.It was lovely having you back at Bunchrew again and we look forward to your third visit !

10/10 Excelente

Suzanne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is lovely. The evening meal was just outstanding. The chef put on a special vegan selection for myself and my husband enjoyed every bite of his meal. Thank you for looking after us so well.
Se hospedó 1 noche en febrero de 2023
Respuesta de Enikő el 13 feb. 2023
Dear Suzanne,Thank you so much for taking the time to write a review.I will make sure to pass your compliment on to the chefs and the rest of the team.We hope to see you again in the not-too-distant future.

10/10 Excelente

lee

Se hospedó 1 noche en febrero de 2023
Respuesta de Deborah el 7 mar. 2023
Thank you for your review

10/10 Excelente

Sharon

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
The view over the water is simply stunning, the house sits at the end of a lovely woodland drive with all the charm of a 400 year old house
Se hospedó 1 noche en diciembre de 2022
Respuesta de Deborah el 18 dic. 2022
thank you so much

10/10 Excelente

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spent a couple of days celebrating a special anniversary. The staff were so friendly and helpful. The suite was very warm and comfortable . The surroundings were beautiful and the food was absolutely gorgeous. Will definitely be booking to spend time here again
Se hospedó 2 noches en noviembre de 2022
Respuesta de Deborah el 24 nov. 2022
Thank you for your lovely comments - we look forward to welcoming you backKind regards

8/10 Bueno

Alberto, New York

Viajó con su pareja
Le gustó: Limpieza
Beautiful location. Place is a bit run down.
Se hospedó 2 noches en octubre de 2022
Respuesta de Deborah el 24 nov. 2022
Thank you for your comments. Our refurbishment program is starting in January 2023We hope to have the pleasure of welcoming you backKind regards

6/10 Aceptable

Karen susie

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Stanford

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is wonderful. It was built in the 1500s and remodeled in 1820. Breakfast and dinner superb! So far the highlight of our trip.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Deborah el 1 oct. 2022
Thank you for your lovely review.

10/10 Excelente

Shauna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There are zero downsides to staying here, but if I had to pick my favorite thing it would be the amazing staff. They are incredibly nice!
Se hospedó 2 noches en septiembre de 2022
Respuesta de Deborah el 1 oct. 2022
Thank you Shauna, I hope we can welcome you back

10/10 Excelente

Michael

Se hospedó 1 noche en septiembre de 2022
Respuesta de Deborah el 1 oct. 2022
Thank you for your review

8/10 Bueno

Ludivine

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Agreable séjour
Nous avons passé une nuit dans cet établissement. La chambre était correcte avec vue sur la mer. Salle de bain petite mais fonctionnelle. Le petit déjeuner et le repas du soir étaient très bons.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Deborah el 1 oct. 2022
Thank you for your comments. We hope to welcome you back to Bunchrew in the future

10/10 Excelente

Robert, Littleton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff. Dining experience was top shelf and exquisitely fine. Food was perfect.
Se hospedó 1 noche en agosto de 2022
Respuesta de Deborah el 1 oct. 2022
Thank you for your very kind words.Hopefully you can visit us again in the future

10/10 Excelente

Peter

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful stay. Service was awesome. James made the stay great and made the best martinis in the Highlands.
Se hospedó 4 noches en agosto de 2022
Respuesta de Deborah el 13 ago. 2022
Thank you for your lovely review. We hope to welcome you back for more Martinis !!

10/10 Excelente

A.

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de Deborah el 6 ago. 2022
Thank you for reviewing us 10 out of 10! Kind regards

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Special place
Beautiful House, the staff were so so good, deffinately worth staying if in Inverness, or making a small detour to stay here and enjoy a fantastic hotel restaurant and breakfast
Se hospedó 1 noche en julio de 2022
Respuesta de Deborah el 3 jul. 2022
Thank you Graham, for your review and your kind words. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back again Kind regards

10/10 Excelente

peter

Se hospedó 2 noches en junio de 2022
Respuesta de Deborah el 22 jun. 2022
Many thanks for your 10-10 review We hope to welcome you back

10/10 Excelente

Rosemary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2022
Respuesta de Deborah el 16 jun. 2022
Thank you for your review We hope to welcome you back

10/10 Excelente

Dale

Se hospedó 1 noche en mayo de 2022
Respuesta de Deborah el 25 may. 2022
Thank you! Thats wonderful Hope we see you again

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely place to stay
Stunning venue with breathtaking views over the Moray Firth. House is steeped in history! Really friendly and attentive staff
Se hospedó 2 noches en marzo de 2022
Respuesta de Deborah el 30 mar. 2022
hello Chris, thank you for taking the time to post a review. We are pleased to hear that you enjoyed your stay and loved the location of the hotel. I hope we can welcome you back soon