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Opiniones sobre Apple Tree Inn and Suites

2.5 out of 5
Apple Tree Inn and Suites
201 N 8th Street, Independence, KS

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 150 de 426 opiniones" "
Evaluación: 8 - Bueno. 112 de 426 opiniones" "
Evaluación: 6 - Aceptable. 77 de 426 opiniones" "
Evaluación: 4 - Mediocre. 53 de 426 opiniones" "
Evaluación: 2 - Terrible. 34 de 426 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

7,4/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient and affordable
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Tim, manhattan

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Getting very old
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Richard

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Sam Patel el 24 abr. 2024
Thank you your feedback. We appreciate your business. We apologies for any inconvenience. We hope to see you again.

10/10 Excelente

Tito

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Tito

Le gustó: Limpieza, servicios
Great place friendly staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Sam Patel el 16 abr. 2024
Thank you for your five star review and for choosing Appletree Inn .We greatly appreciate your business. It makes our day hearing about how much our customers love Appletree inn and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in near future.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the indoor pool and hot tubs (2). Very nice staff and very clean hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Sam Patel el 18 abr. 2024
Hello Stephen, Thank you for your five star review. We greatly appreciate your business. We're so happy that you enjoyed our pool and hot tubs. We'll pass your feedback to our staff. we look forward to seeing you again in near future

10/10 Excelente

Aspen, Rocky Mount

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed for most of a week while working. It was safe, easy access, Scooters around the corner, fast food a block or two in two directions but it was in the town itself so the atmosphere was not commercial. The pool at hot tubs were nice. Lots of room in the room, fridge, microwave, desk, recliner, TV. What else could a person want? Friendly staff. I brought my own food and drink so I can’t say one way or the other on breakfast. But, it’s a great place to base out of if working in the area.
Se hospedó 5 noches en marzo de 2024
Respuesta de Sam Patel el 11 abr. 2024
Hello Dear Guest,We really appreciate you taking time to leave us a fantastic review. Your review made our day. We've passed your comments to our team so they can enjoy the good vibes too. We love that you enjoyed our lovely hot tubs. Thank you so much for staying with us. we look forward to see you again.

10/10 Excelente

Recinda R.

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly smiling staff when we arrived for our check-in. Room sas extremely spacious and exactly as pictured. We chose to stay in the executive suite with jetted tub!!! Definitely worth staying in. Plus was that it was walking distance for many options for food and entertainment!!! And they are pet friendly!! You furry best friend can stay for a fee!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Sam Patel el 7 abr. 2024
Thank you for your five star review. We greatly appreciate your business. We're glad that you enjoyed our executive suite room. We look forward to seeing you again in near future.

10/10 Excelente

Martin, Golden

Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Patel el 24 abr. 2024
Hello Ms. Martin,Thank you so much! Your dedication to leaving us a 5-star rating warms our hearts, and we greatly appreciate you taking the time and effort to do so. once again thank you very much and we look forward to seeing you again soon.

8/10 Bueno

David

Se hospedó 2 noches en marzo de 2024
Respuesta de Sam Patel el 18 abr. 2024
Hello Mr. David,Thank you for taking a time to leave us a review. We appreciate your business. We look forward to seeing you soon.

8/10 Bueno

Kendra

Viajó por negocios
Le gustó: Limpieza, personal y atención
The bathroom is very small but clean with newer showerhead. Water pressure was great and good room for shampoo and such. The parking area is cramped and small but its limited by location and there is street parking. Its older but clean. A bit noisy but that was over by 9pm.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Patel el 24 abr. 2024
Hello Ms. Kendra,Thank you for taking the time to leave us a review.We're glad you enjoyed your experience and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration.

2/10 Terrible

Tito

Le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Sam Patel el 24 abr. 2024
Thank you for your review. We appreciate your business. We're sorry for any inconvenience.

8/10 Bueno

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 3 noches en febrero de 2024
Respuesta de Sam Patel el 24 abr. 2024
Thank you for your review. We appreciate your business.

8/10 Bueno

Gabriel, Trenton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The indoor pool and free breakfast
Se hospedó 3 noches en febrero de 2024

4/10 Mediocre

Doyle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wish I would have stayed elsewhere
The TV in the bedroom didn't work, I killed 2 cockroaches, the deadbolt couldn't be used and the door latch was held in by 2 screws that were barely anchored into the wood. The sheets were stained and I was honestly scared to use the shower as soft as the tub was to stand in. When I asked for help using the heater in our room the front desk guy was really short and didn't show me how to use it just turned it on, pushed some buttons and said there it's on now. The front lobby smelled like marijuana and the only half way decent thing about the place was the hot tub...it is definitely not the place I remember from 20 years ago and I will not be staying there ever again.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tito

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The swimming pool was unique great staff!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Sam Patel el 25 mar. 2024
Thank you so much for taking the time to leave us a 5 star rating . We're so glad to hear that you were satisfied with our swimming pool. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 Excelente

Katie

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The property was nice. Conveniently located and within walking distance of several amenities. The room could have been cleaner as there were hairs all over the bathroom and it didnt seem like anything had been wiped down in a while but over all very please with the room for the price. Would likely stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de Sam Patel el 4 feb. 2024
Thank you for choosing AppleTree Inn and for sharing your feedback. We're glad you enjoyed our convenient location and found value in your stay. We apologize for any cleanliness oversights and have addressed this with our team. We look forward to the opportunity to welcome you back for an even more enjoyable experience.

2/10 Terrible

Jadper

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we arrived it took at least 30mins to be seen by someone to get our room. Then walking to the room all you could smell was meth, it was terrible, the room was still dirty when we got there, their was Beer bottles under all of things, their was bugs in the Drawers of the Dresser and the fridge.
Se hospedó 1 noche en enero de 2024
Respuesta de Sam Patel el 4 feb. 2024
We appreciate you bringing your concerns to our attention regarding your recent stay at Apple Tree Inn. We sincerely apologize for the delay in check-in and the cleanliness issues you encountered in your room. Your feedback is invaluable, and we are taking immediate steps to address these issues to provide a more seamless and enjoyable experience for our guests. We understand the importance of a comfortable stay and regret that we fell short during your visit. Please consider this an isolated incident, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Mediocre

Forrest

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios
cleaning staff did not clean one day. did not replace toliet paper. leak in bathroom.
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Mark

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well stay again clean quiet comfortable
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Andrea

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Taressa

Viajó con su pareja
Le gustó: Limpieza, servicios
The staff was extremely nice and helpful. Enjoyed staying
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

kathleen

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
PLACE NEEDS A DEEP CLEANING AND UPDATE! STAYED THERE BEFORE BUT WAS VERY DISAPPOINTED IN THE CONDITION, DIRTY, DRIPPING FAUCETS. PLACE HAS REALLY GONE DOWN HILL!!!!! WILL NOT BE GOING BACK THERE. SOMEONE NEEDS TO GO IN AND LOOK AT IT!!!! WAS THERE WITH 10 FAMILY MEMBERS AND WAS SO EMBARRASSED ABOUT THIS PLACE!!!
Se hospedó 1 noche en enero de 2024
Respuesta de Sam Patel el 4 feb. 2024
Thank you for sharing your concerns about your recent stay at Apple Tree Inn. We sincerely apologize for the disappointment you experienced with the cleanliness and condition of the facilities. Please be assured that we take your feedback seriously, and our team is actively addressing these issues to ensure a higher standard moving forward. We understand your disappointment and sincerely hope to have the opportunity to regain your trust during your future visits.

10/10 Excelente

ericka

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Anna

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the best place to stay in Independence, and especially enjoy the jacuzzi and pool
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Melissa

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Lynne

The front desk staff were very nice and helpful. The hotel itself is in desperate need of cleaning and updating.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Robert

Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Rachelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was great
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Ryan

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
This is your average small town, inexpensive, independent hotel. Sheets were clean, toilet wasn’t. Overall felt like a safe property that just needs to hire a new housekeeper. With that said, I would stay again.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Eden

Viajó con su familia
The property was clean, nice pool area. Only complaint is the beds and tv were a little small.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Shane

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little hometown run hotel! It's not a resort, but nicely kept, good responcive service, good hot breakfast and wonderful location - 2 blocks from downtown. Well worth the cost and I'll be sure to rebook and stay here again on future overnights to Independence!!!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Renee

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice. Will use it again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 19 nov. 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Appletree Inn. we look forward to seeing you again. once again thank you very much for your feedback. we greatly appreciate your business.

10/10 Excelente

Douglas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable
My stay at the Inn was terrific! The staff there are very kind and helpful plus the bed was so comfortable that it was hard to get up in the morning.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 19 nov. 2023
Dear Douglas,Thank you for the great review! We are constantly striving to offer the best guest experience . We're grateful you chose our hotel for your stay. We're glad to have you as our customer and to see that you're enjoyed our hotel. we greatly appreciate your business and thank you so much for your amazing feedback. we look forward to welcome you back in near future.

8/10 Bueno

Angela, Las Cruces

Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean, quiet & well maintained
Se hospedó 3 noches en noviembre de 2023
Respuesta de Sam Patel el 19 nov. 2023
Dear Angela,Thank you so much for your amazing rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Hassie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great as always
Nice pool. Nice hot tubs. Kids loved the breakfast.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 15 nov. 2023
Hello Ms. Hassie, Thank you for your glowing review! We're delighted to hear that you had such a positive experience at our hotel and that our hotel exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. We greatly appreciate your business. we look forward to seeing you again. Once again thank you for choosing us.

6/10 Aceptable

Anita

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Room needed aired. Two of the towels had visible stains on them
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 15 nov. 2023
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.Thank you again for your feedback, and we look forward to seeing you again.

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 15 nov. 2023
Hello Mr. Jason, thanks a lot for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our hotel. It made our day! Thanks again for being such a great customer.

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Patel el 4 nov. 2023
Hello Mr. Jason, Thank you for taking the time to leave a great review. Your feedback is greatly appreciated. We put a lot of effort into making our service enjoyable as possible, so we are thrilled to hear that you enjoyed it. We look forward to welcome you again.

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean quiet place
Se hospedó 1 noche en octubre de 2023
Respuesta de Sam Patel el 4 nov. 2023
Dear Joseph,Thank you very much for your fantastic review. We greatly appreciate your business. We're so happy to hear that our hotel is clean and quite place to stay. We're waiting to welcome you again. Ones again thanks a lot for your lovely feedback.

10/10 Excelente

Samantha

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our stay for my daughters bday.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sam Patel el 15 oct. 2023
Hello Ms. Samantha,Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our hotel. We’re so happy you enjoyed at Appletree Inn. We Look forward to seeing you again soon.

4/10 Mediocre

Russell

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Not so hot
We paid to have the jet tub in our suite. The tub didn’t work. The faucet all’s dripped. That drove us crazy. The shower also dripped, and the door would not close. Overall, not a bad room but paying more to not get that and other things not working is “Not so hot”
Se hospedó 2 noches en octubre de 2023
Respuesta de Sam Patel el 14 oct. 2023
Hello Mr. Russell, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope you 'll give us another chance to serve you betterThank you

10/10 Excelente

Clarke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice location Very nice staff
Se hospedó 3 noches en octubre de 2023
Respuesta de Sam Patel el 5 oct. 2023
Dear Clarke, Thank you so much for your recent stay at Appletree In. We greatly appreciate your business. We sincerely hope you enjoyed your stay. If there is anything that you feel like we overlook then please let us know. We look forward to welcome you again next week. Once again thank you very much for your great feedback

6/10 Aceptable

Devyn

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 2 oct. 2023
Thank you for your review. We appreciate your business.

8/10 Bueno

Virginia G

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
One of the hot tubs was not working, it was heated but wouldn't bubble. Some of the outside doors could be accessed without using the key card. The biggest disappointment was the breakfast bar, choices were limited and there was no sausage or bacon.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sam Patel el 2 oct. 2023
Thank you for your feedback. We greatly appreciate your business. We're sorry for the inconvenience. hope to see you again.

10/10 Excelente

Clarke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice, very beautiful. Walking distance from everything you'll need.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 30 sept. 2023
Hello Ms. Clarke, thank you for taking the time to tell us about your experience at Appletree Inn. It is always a pleasure to receive positive feedback. we are pleased that you found our hotel satisfactory during your stay. Here at Appletree Inn we continuously strive to exceed your expectations. Thank you once again for sharing your experience, and we look forward to seeing you again.

8/10 Bueno

Janet

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 20 sept. 2023
Thank you so much for your feedback. We greatly appreciate your business! We look forward to seeing you again.

2/10 Terrible

Diane

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I loved the caring concern of when we were arriving. Crystal called to check and make sure we were ok. The property needs a lot of refurbishing!! Beginning with removing the roaches!! The quality of cleaning is lacking also. We were given a room with dead baby roaches and a cricket on the bathroom floor. As I went in to use the toilet, a full grown adult roach came running out of the molding!! We changed rooms to a different hallway, and this room was used and not cleaned! poop in toilet, pop spill in sink, sticky stuff on night stand! I was ready to leave the hotel when I was given one more room which I was told was an "upgrade" room. She was right, It was clean and appeared to be bug free! I will not ever stay in this hotel again, nor will I recommend it to any one!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 20 sept. 2023
Thank your for your feedback. We apologies for the inconvenience. Our maintenance has checked the room thoroughly after you were moved to a different room , they did not find anything that you mentioned above. you had requested to move to a different hallway since you were not happy for any other reasons. thank for staying with us.

10/10 Excelente

deanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What a great find. Easy access parking, safe, and clean. The indoor pool area looked awesome! Breakfast was great with several options. Staff were all wonderful!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 20 sept. 2023
Hello Ms. Deanna, Thank you for your wonderful review. We greatly appreciate your business. we'll share this comments with our staff. We look forward to seeing again.

8/10 Bueno

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value!
We enjoyed our stay at the Apple Tree. Staff was friendly and accomodating. Room was fine. Had a couple broken items in need of repair but nothing a good handyman couldn't fix. Pool area was very nice and good breakfast offerings. Good value for money spent. We would stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sam Patel el 17 sept. 2023
Hello Ms. Kim, thank you for your feedback. We greatly appreciate your detail breakdown of each. It's good you took time in detailing the stuff. we will look at each item and fix it all over the motel. Thank you so much for staying with us every time you're in town. We hope to you again.