The home itself exceeded my expectations. It was fully stocked with everything we needed. The kitchen came complete with everything we could have possibly needed and more. Each bathroom had shampoo, conditioner, body wash, and even cotton balls and Q-Tips! The beds as well as the bedding were incredibly comfortable and soft. Each room had its own cozy touches which made the house feel very homey. Heather went above and beyond as a host. I booked this house for my kids' birthday weekend (they turned 7 and 12). When we arrived at the house, the first thing we noticed walking in was 6 small nerf guns, 2 dozen Cocoa Bean cupcakes, a birthday balloon, and a card. This small, personal touch was so thoughtful and made a great impression. It really is the small things.. <3 We had a few issues figuring out the heat (possible user error), and also with the lights and fan in the hot tub room (another possible user error) but Heather was quick to respond and help resolve the issue right away. She sent their maintenance man to the house early Saturday morning to help with the lighting/fans and we never had any more issues. I give this house and especially the host a 10/10. Thanks again Heather!!