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Opiniones sobre Hyannis Inn

2 out of 5
Hyannis Inn
473 MAIN ST, Hyannis, MA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 442 de 812 opiniones" "
Evaluación: 8 - Bueno. 234 de 812 opiniones" "
Evaluación: 6 - Aceptable. 67 de 812 opiniones" "
Evaluación: 4 - Mediocre. 31 de 812 opiniones" "
Evaluación: 2 - Terrible. 38 de 812 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Blanca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es muy bonito todo bien limpio accesible para todo
Se hospedó 1 noche en abril de 2023
Respuesta de The Hyannis Inn el 21 jun. 2023
Muchas gracias por quedarse con nosotros.

8/10 Bueno

Rodelmiro

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Oscar o

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente Lugar tengo programado regresar muy pronto
Se hospedó 1 noche en septiembre de 2020
Respuesta de Fulya el 23 sept. 2020
Gracias por tu reseña. Estamos muy emocionados de ver que nos visitará nuevamente. ¡Estamos ansiosos por darte la bienvenida de nuevo!

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper Buenoooo
Muy Bien , Muy Bueno 💓
Se hospedó 1 noche en mayo de 2019
Respuesta de Fulya el 5 oct. 2019
Thank you for your review. We can't wait to welcome you back next season.😁

10/10 Excelente

Thelma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Servicio recibido
El servicio de llegada muy bueno, la habitación confortable, limpia, ordenan cada día las habitaciones, la piscina supero mis expectativas limpia, organizadas y la atención súper calificada y el desayuno muy bien , muchas gracias.
Se hospedó 2 noches en mayo de 2019
Respuesta de Fulya el 30 may. 2019
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena ubicacion, habitacion muy limpia y decorada muy acorde al lugar. El desayuno muy bien.
Se hospedó 1 noche en abril de 2019
Respuesta de Fulya el 3 jun. 2019
Thank you for taking the time to give us your feedback. Your comments are important to us, and we appreciate you taking the time to share them.

10/10 Excelente

Patricia, Phoenix

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Updated, clean, and well-located.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyannis Inn el 14 may. 2024
Thank you for choosing the The Hyannis Inn we are glad you enjoyed your stay.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’ve stayed at several hotels/places in Hyannis over the years. This is by far the cleanest and most comfortable place to stay!
Se hospedó 3 noches en mayo de 2024
Respuesta de Hyannis Inn el 7 may. 2024
Thank you for choosing the Hyannis Inn. We hope to see you again.

10/10 Excelente

Kathleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean comfortable rooms. Fantastic staff. Great location
Se hospedó 3 noches en abril de 2024
Respuesta de Hyannis Inn el 1 may. 2024
Thank you for staying with us. Hope you'll return soon!

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location.
Se hospedó 1 noche en abril de 2024
Respuesta de The Hyannis Inn el 30 abr. 2024
Thank you for staying with us. Hope to see you again!

6/10 Aceptable

cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de The Hyannis Inn el 9 ene. 2024
Thank you for staying with us and for your response.

4/10 Mediocre

Russell

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Nice place but has issues
The pool and ice machine were locked up at 5:00pm on new years weekend. There was no security…homeless guy knocking on door at 2:00 in the morning. Electricity went out when hairdryer was used. The couple next door had no heat…and no one in the office to help.
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Hyannis Inn el 3 ene. 2024
Thank you for staying with us and for your response. Our apologies for what you endured. Yes, our winter seasonal hours for the front desk and pool are 9am-5pm, this information is forwarded to every guest through their reservation prior to check in, which is how guests can correspond with us too. Unfortunately, there was no security as we do not have any for this property. No one alerted us that they had no heat, engineering would've assisted them and would've assisted with the outage of the electricity. Although the desk is closed there is a Manager on Duty daily, the information is posted on the front door of the reception area every day for anyone who has questions/concerns. Hopefully you can give us another chance in the future.

10/10 Excelente

Balbina

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hyannis Inn el 3 ene. 2024
Thank you for your response and for staying with us.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unpretentious but very clean and well organized rooms. Attentive staff are a definite plus.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hyannis Inn el 31 dic. 2023
Thank you for staying with us.

2/10 Terrible

Sonia C

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was very dissatisfied Bc the pool closed at 5pm and the rules said 8:30pm I don't recommend because they don't follow the schedules they say when I rented So bad
Respuesta de Hyannis Inn el 31 dic. 2023
Thank you for your response. Yes, our new seasonal hours for the front desk and pool are now 9am-5pm.

8/10 Bueno

Marilyn E

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hyannis Inn el 31 dic. 2023
Thank you for staying with us and for your response.

8/10 Bueno

Sarah

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed here a couple of days for a work event. It was my second time staying here. Room was clean and there are different restaurants within walking distance. Will stay here again.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Shana-kay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Host was a pleasure to deal with
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hyannis Inn el 31 dic. 2023
Thank you for staying with us.

8/10 Bueno

Carolina

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hyannis Inn el 17 dic. 2023
Thank you for staying with us, we're glad you enjoyed your stay.

8/10 Bueno

Tom

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
1920's Chic
Great salt water pool at 82o! 1920's style rooms, small, authentic furniture, real wood planks for flooring. Cosy, unpretentious and location, location, location. Tom Deegan
Se hospedó 6 noches en diciembre de 2023
Respuesta de The Hyannis Inn el 8 dic. 2023
Thank you for staying with us. We're so glad you enjoyed your stay. Hope to see you again!

8/10 Bueno

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was very good, clean, and the property was easy to find. My only concern was some loud partiers outside that kept me awake. Since there was no front desk service after 5 pm I didn't think there was anyone to contact about it. Another night it might have been quiet. Everything was fine.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hyannis Inn el 6 dic. 2023
Thank you for staying with us and thank you for your response. Our apologies that you were kept awake. Yes, our new Winter Seasonal hours for the desk and pool are 9am-5pm, please note there is information listed on the front door of the desk for any questions or concerns.

6/10 Aceptable

Lawrence

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel was clean and convenient, however the front desk closed at 5:00pm, and we arrived later than that. They did message and call to remind us of the office closing, however it was very difficult to reach them back and figure out what we had to do. Moving forward, I would stay there again, knowing what would happen.
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Hyannis Inn el 5 dic. 2023
Thank you for staying with us and for your response. Yes, 9am-5pm are our new seasonal hours for the desk and pool. But we are still reachable with that said.

8/10 Bueno

Laurie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We picked this hotel based on price and location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hyannis Inn el 5 dic. 2023
Thank you for staying with us and for your response. Yes, we have great rates and we're in the heart of Hyannis.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Text & e-mail communication was Extraordinaire! The front desk very welcoming and while the toilet seat would not stay up and the black out drapes had a 2inch gap in the center of the windows and the mini fridge was plugged in but didn't really seem to have cold air / working, there was no need to mention it to the front desk. This Thanksgiving weekend stay here truly provided a feeling of a "hotel like home"!. Will book again directly and IF any issues with the room, we know the front desk will gladly attend to any needs.
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Hyannis Inn el 28 nov. 2023
Thank you for your response. We have gone into the room and updated the issues. We're glad you enjoyed your stay despite the issues.

4/10 Mediocre

jennifer welles

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hyannis Inn el 17 dic. 2023
Thank you for staying with us and for your response.

8/10 Bueno

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room had an unpleasant odor
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Hyannis Inn el 26 nov. 2023
Thank you for your response. We would've rectified the issue if we were told. Our apologies. Hopefully, you'll give us another chance to serve you in the future,

10/10 Excelente

Leigh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very inexpensive in the off season.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Courtney el 16 nov. 2023
We are glad to hear you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excelente

william

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All good . Exceeded our expectations
Se hospedó 1 noche en octubre de 2023
Respuesta de Courtney el 30 oct. 2023
Thank you for your feedback and we are glad you enjoyed your stay!

8/10 Bueno

Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight stay.
Room was newly-remodeled. Very clean and comfortable. Very friendly staff. Pool was open until 10:00 p.m. . On Maine Street with plenty of shops and restaurants.Reasonable off-season rates.
Se hospedó 1 noche en octubre de 2023
Respuesta de Courtney el 30 oct. 2023
Thank you for your feedback and we are glad you enjoyed your stay!

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en octubre de 2023
Respuesta de The Hyannis Inn el 24 oct. 2023
Thank you for staying with us.

8/10 Bueno

KEVIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Recently updated rooms. Pool was great.
Se hospedó 2 noches en octubre de 2023
Respuesta de Amy el 23 oct. 2023
Kevin, we are happy that you enjoyed your stay with us! We look forward to hosting your stay again when you are in town!

8/10 Bueno

Wyatt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is perfect for a weekend getaway for 2! Location is fantastic! Well maintained for an obviously older place in Hyannis. Staff was fantastic, everyone of them helpful and pleasant. The only reason I didn’t give it 5 stars was there was no ventilation in the bathroom, and things got pretty hot and sticky during and after showers. Luckily, since it is October, we could open the door and let some cooler air in. Overall, our stay was extremely enjoyable there!
Se hospedó 3 noches en octubre de 2023
Respuesta de Amy el 23 oct. 2023
Wyatt, we are so happy you enjoyed your stay with us! Thank you for your remarks on the issue you had while staying with us. That allows us to make corrections for future guests! We look forward to a future visit from you when you are in town!

8/10 Bueno

Van

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is an older facility that has done a nice job of updating as much as possible. It is, in general, very clean. One nice touch was a table with two comfortable chairs for sitting rather than having to sit on the bed. Our overall experience for a long stay was very good. The only drawback was that so many areas were impacted by obvious difficulties with staffing. They did a nice job.
Se hospedó 5 noches en octubre de 2023
Respuesta de The Hyannis Inn el 28 oct. 2023
Thank you for sharing your experience and for staying with us.

6/10 Aceptable

Kenneth H.

We were surprised that they never made our bed or re-stocked the coffee machine in our room. On the other hand, it was fun to have an indoor warm salt water pool to swim in.
Se hospedó 3 noches en octubre de 2023
Respuesta de The Hyannis Inn el 24 oct. 2023
Thank you for staying with us, we're glad you enjoyed your stay. We have limited service at this hotel and will clean your room upon request.

8/10 Bueno

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient to down town
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Hyannis Inn el 16 oct. 2023
Thank you for staying with us!

10/10 Excelente

Yelena

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our first time staying in Hyannis and we had the best time even though the weather wasn't. Tje location is perfect and you can walk to shopping and dinning in any direction! Lo e this place and will definitely come again!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Amy el 11 oct. 2023
We are so happy you enjoyed your stay with us!Looking forward to seeing you again when you are in town!

6/10 Aceptable

Ryan

Se hospedó 3 noches en agosto de 2023
Respuesta de The Hyannis Inn el 12 oct. 2023
Thank you for staying with us and for your response.

4/10 Mediocre

Joan

Viajó en grupo
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointing
Had 2 room for 3 nts. Beds comfortable. Room was dirty, with mold in the bathroom. One room had a plugged plugged drain inthe tub. Asked for help with no resolve. Called to front desk with no answer but could see her sitting there from my room window. Floors were so dirty we had to throw away our socks! Asked girl at ck out for a receipt but she didnt know how to do it. Overall very disappointed. I’m
Se hospedó 3 noches en octubre de 2023
Respuesta de The Hyannis Inn el 16 oct. 2023
Thank you for taking the time to tell us about your experience at The Hyannis Inn. Please know that your feedback is important to us. We use feedback, such as yours, to continuously improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Hyannis Inn.

10/10 Excelente

Katherine E

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family wedding
Needed a place to stay for a nearby family wedding. Our teenagers had a great time in the pool. Staff was very friendly and the location allowed us to walk to the shops and restaurants.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Hyannis Inn el 9 oct. 2023
Thats so awesome. We're glad you had a great stay with us.

6/10 Aceptable

Robyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Staff was very nice
Se hospedó 1 noche en octubre de 2023
Respuesta de The Hyannis Inn el 9 oct. 2023
Thank you for staying with us and noticing our staff!

10/10 Excelente

chester

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay with a friendly staff. Very well kept, and clean property. Easy to get to everything in the area
Se hospedó 3 noches en octubre de 2023
Respuesta de The Hyannis Inn el 9 oct. 2023
Thank you for staying with us, we're glad you enjoyed your stay.

10/10 Excelente

Christina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de The Hyannis Inn el 9 oct. 2023
Thank you for staying with us!

8/10 Bueno

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Hyannis Inn el 6 oct. 2023
We are happy you enjoyed you stay with us. Thank you for your review

8/10 Bueno

JULIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An older Motel that has updated rooms. No carpeting in the rooms which is great. Overall a nice place to stay for a few nights. Very close to the Hyannis ferry terminal.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Hyannis Inn el 5 oct. 2023
That's so awesome. Thank you for staying with us.

8/10 Bueno

Dawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was a bit small. Our shower was broken
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Hyannis Inn el 4 oct. 2023
Thank you for your response and thank you for staying with us. We will check the shower to make sure it is working.

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amy el 2 oct. 2023
Thank you Scott for a 10 out of 10 rating! We hope to see you again when you are in Hyannis!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant experience
Front desk staff were pleasant and check in process was fast. Only stayed one night but hotel is in walking distance from restaurants and shops on Main Street which was a plus. The only complaint was the bed was not comfortable and the pillows could have been better. Overally would stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amy el 2 oct. 2023
We are happy you had a pleasant experience! I'm sorry your bed and pillows were not to your standards. Please know that we are currently working on those issues. We would have gladly moved you to another room had we known you were uncomfortable. We hope to see you again when you are in the area!

6/10 Aceptable

Carolina S.

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The room smelled . Cleaning supplies ? It was unbearable. Change to vanilla 😩
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Hyannis Inn el 4 oct. 2023
Thank you for staying with us and thank you for your response.

10/10 Excelente

Laurel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We could only stay one night but loved our stay. The staff was nice, the place was super clean and it was a good location near restaurants in town.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Hyannis Inn el 26 sept. 2023
Thank you for staying with us, we're glad you enjoyed your stay.

10/10 Excelente

Gladys

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved how close it was to many dinning options! Check in and check out was super easy, staff was super friendly and welcoming. The pool was also a plus!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Hyannis Inn el 28 oct. 2023
Thats so wonderful. Thank you for staying with us and for your response.