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Opiniones sobre Doubletree by Hilton Cape Cod - Hyannis

4 out of 5
Doubletree by Hilton Cape Cod - Hyannis
287 Iyannough Rd, Hyannis, MA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 315 de 742 opiniones" "
Evaluación: 8 - Bueno. 279 de 742 opiniones" "
Evaluación: 6 - Aceptable. 89 de 742 opiniones" "
Evaluación: 4 - Mediocre. 40 de 742 opiniones" "
Evaluación: 2 - Terrible. 19 de 742 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Edgar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
agradable
Se hospedó 3 noches en julio de 2022

8/10 Bueno

Rafael I

Se hospedó 2 noches en junio de 2022

10/10 Excelente

Juani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 22 abr. 2024
Thank you so much for choosing us for your stay and for yout 5/5 rating! We hope to see you again.

6/10 Aceptable

Carol

Viajó en grupo
Le gustó: Limpieza, personal y atención
Average facility, pool had limited hours. Staff were professional and welcoming.
Se hospedó 2 noches en abril de 2024
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 19 abr. 2024
Thank you Carol for choosing us for your recent stay and for taking a moment to review us. We appreciate the "shout out" to our staff and for your additional feedback.

8/10 Bueno

Megan

Le gustó: Limpieza
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 3 abr. 2024
Dear Megan, we appreciate your patronage and wish o thank you for taking a moment to review us.

8/10 Bueno

VIVIAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff polite and helpful.
Se hospedó 5 noches en febrero de 2024
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 19 feb. 2024
Thank you! We hope to see you again.

10/10 Excelente

Leanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for what I needed for the night
Se hospedó 1 noche en febrero de 2024
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 13 feb. 2024
Hi Leanne, Thank you for your 5/5 rating. We are so glad that we were "great" for what you needed for the night. Hope to see you again.

4/10 Mediocre

Asa

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Recent stay
I have stayed in Double Tree before and was disappointed with the room feeling a bit dated and an older type of mattress that was not real comfortable. Although when checking in the staff was friendly, but on check out she did not understand basic things we were asking and was not overly friendly. This is something that simple training can resolve. They gym, albeit quite large was also dated and not well maintained. It appeared that you bought leftovers from a gym closeout. Many of the weights were rusted and the machines did not operate smoothly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de DoubleTree Hotel Management el 13 feb. 2024
Thank you Asa for taking a moment to share your feedback with us. We will be sharing your comments with our team. We are currently working on a new and updated fitness area in the hotel, but apologize for any inconvenience that you experienced.

8/10 Bueno

Edyta

Se hospedó 3 noches en agosto de 2023
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 5 ene. 2024
Thank you!

10/10 Excelente

Wolfgang Hans

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to everthing we need to do.
Se hospedó 3 noches en noviembre de 2023
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 5 ene. 2024
Terrific! Glad our location worked so well for you. Thanks for reviewing us.

8/10 Bueno

Julissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Since we had to travel to Woods Hole for the Steamship Ferry it was conveniently in the middle of Cape Cod
Se hospedó 4 noches en noviembre de 2023
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 5 ene. 2024
Thank you for choosing us for your stay!

8/10 Bueno

Danica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property has thin walls. You could hear a lot of noise from other guests.
Se hospedó 2 noches en noviembre de 2023
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 5 ene. 2024
Thank you for your review. We are sorry to learn of the noise issue that you experienced.

8/10 Bueno

Aldona

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very responsive. One of the rooms had a noise issue due to vent system for pool. They turned off the system to allow the person in this room to sleep. It was a problem the first night.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing I wish our room came with was a microwave. Other than that the bathroom was awesome. Huge tub and a great shower.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Janet

Se hospedó 4 noches en octubre de 2023
Respuesta de DoubleTree by Hilton Cape Cod - Hyannis el 5 ene. 2024
Thank you!

8/10 Bueno

B.J.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

chris

Viajó con su familia
Le gustó: Servicios
Check in was easy, staff professional, room clean and everyone friendly to help out.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

roya

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The worst experience of my life. They gave me a room on the first floor close to the pool and road. They said the pool is closed but didn’t say that the workers are fixing the pool. Too many workers were passing by my windows looking inside. I closed the windows and curtains. Lots of noise from street and parking lot. I asked for room change, they said they have none and didn’t accommodate me at all. It’s 2 am and I can’t sleep. The room is moldy and can’t breathe. Already took several medications.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Shelley

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dated decor, noisy, and way over priced.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Edward

Very pleased with our stay.
The hotel was spotless. The only thing that could be considered a negative was the hotel was very large and spread out. For a 77 year old it was kind of tough to unload and carry our luggage to out room. We wish there had been a bellman/porter available to help. They did provide a cart but it was a long trip to our rooms and we felt compelled to return the cart out of common courtesy. Overall we were very pleased with out stay and will stay there again the next time we travel to Cape Cod.
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Kevin

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Marissa

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Could be better
The hotel aesthetics were very pretty outside and inside but the bed was not very comfy, the key cards rarely worked, lots of broken equipment in the gym, the bars and restaurants weren’t open Sunday or Monday, the lobby receptionist were very friendly but not very informative. The area surrounding the hotel is definitely a little rough. It was a very convenient location, walking distance to the harbor and downtown shops and restaurants. Lots of shops and restaurants in downtown Hyannis. Also only a 15 minute drive to go whale watching. The outside area was nice to sit out by the fire at night. Some great features of the hotel but it could use a little more updating outside of the lobby areas. Also a pretty quick drive from Boston.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Matthew

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

DILTON

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Priscila, North grafton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

4/10 Mediocre

Kalawattie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fire pit
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Janet L. R.

Viajó con su familia
Le gustó: Limpieza, personal y atención
The property was rated 4 stars but in truth it is a 3 star hotel. There is no bellman service and the furnishings and maintenance are 3 and not 4 stars. The airport is located literally next to the airport. Thankfully the airport is not that busy so the noise is tolerable. The king size suite was huge which inspired my son to run up and down in it non-stop! And the staff were all lovely. We enjoyed our stay but I was expecting more for 4 star accommodation. My 9 year old son loved it and thought it was fab.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2023

4/10 Mediocre

Enea

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
This hotel is different from the pictures. Way older and not maintained.
Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Hyacinthe

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Reception was not very nice during checkin. She was not outright mean. Maybe she was having a bad day but she seemed angry and rolling her eyes. Gave the energy like she was being bothered. It was uncomfortable. The sheets seemed unclean, they were musty and itchy. The toilet leaked every time it was flushed. There was irons stains on the floor from the leaking toilet.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Junye

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
N/A
Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Johannes

Le gustó: Limpieza, personal y atención
Onaantrekkelijk maar verder oké
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Connie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet
Se hospedó 3 noches en abril de 2023

10/10 Excelente

ILARIA

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Joseph

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Top quality accommodation at a reasonable price, located close by the Hyannis Transportation Center that gives bus service to Boston and to the whole of Cape Cod, and only a mile from the Hyannis airport terminal. So it is an ideal 'rest stop' whether travelling to or from the Cape.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Marilyn, Brighton

Se hospedó 2 noches en marzo de 2023

4/10 Mediocre

Karen

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
For the price I would’ve stayed elsewhere for a little bit more. Not as nice as the pictures online. I’ve never been disappointed staying at a Doubletree until now. Won’t stay here again.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

john

Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Ambreen

Viajó por negocios
No le gustó: Servicios
Old building, no included breakfast, expensive food when ordered and old gym with broken equipment. On check out I asked for 20 mins as was running late and house keeping kept knocking on my door asking if I was going!!!!
Se hospedó 5 noches en febrero de 2023

8/10 Bueno

Jeffrey

Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Chandra

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
N/A
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Dorothy James

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2022

8/10 Bueno

Jessica

Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful hotel that I have stayed in many times - my only wish would be for a breakfast in the morning that wasn't so expensive. Lovely location and pool facilities.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 2 noches en noviembre de 2022