Recepción

Opiniones sobre Hampton Inn Decatur

2.5 out of 5
Hampton Inn Decatur
2041 Beltline Rd Sw, Decatur, AL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 310 de 544 opiniones" "
Evaluación: 8 - Bueno. 154 de 544 opiniones" "
Evaluación: 6 - Aceptable. 43 de 544 opiniones" "
Evaluación: 4 - Mediocre. 19 de 544 opiniones" "
Evaluación: 2 - Terrible. 18 de 544 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cecilia, Flint

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and organized.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Jonathan

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en mayo de 2024
Respuesta de Anna Kerrigan - General Manager el 7 may. 2024
Thank you for taking the time to review your stay! We are so pleased you enjoyed your time with us! We hope the next time you are in the area you will once again choose to stay with us.

6/10 Aceptable

Deborah

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
In need of a refurbish. Everything was old. Odd location. Towel left in bathroom from last guest. Would stay again only if nothing else was available. Staff were friendly. Sheets were clean. Breakfast was good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Anna Kerrigan, General Manager el 7 may. 2024
Thank you for taking time to share your experience with us. Please accept our apologies for the left towel. We will be discussing with our team, so this won't happen again... I'm glad you found your accommodations clean and enjoyed our complimentary breakfast! We would love the opportunity to work for a 5 out of 5 star review the next time you're passing through our town! Again, thank you for taking the time to share!

10/10 Excelente

Jane

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Anna Kerrigan - General Manager el 12 may. 2024
Thank you so much for taking the time to review your stay with us! We are thrilled to see we exceeded your expectations. We hope that the next time you are in town, you will stay with us again!

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very helpful and polite. The room was clean, the place was quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Anna Kerrigan - General Manager el 8 abr. 2024
Thank you for taking the time to review your stay at the Hampton Inn in Decatur, Alabama! We are delighted to learn that you enjoyed your stay! Please stop by anytime you are in the area!

10/10 Excelente

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in and easy check out
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan - General Manager el 4 abr. 2024
Thank you for taking the time to review your stay with us! We are so pleased you enjoyed your stay and we wanted to say thank you for the 5 out of 5 star review! We strive to meet and exceed our guests expectations and we are happy we were able to give you beautiful and restful accommodations. We hope you stay with us again!

8/10 Bueno

Tonya

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was nice. The rooms were clean and the area seemed safe. The breakfast was convenient and had lots of different options.
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan - General Manager el 4 abr. 2024
Thank you for taking the time to review your stay with us! We love hearing that you enjoyed your stay! We look forward to seeing you again.

10/10 Excelente

Brian, Mount Sterling

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan - General Manager el 2 abr. 2024
Dear Brian, Thank you for giving us a perfect rating! It is a pleasure to hear that you loved your stay with us! We look forward to seeing you again!

8/10 Bueno

Heidi

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan - General Manager el 2 abr. 2024
Thank you for taking the time to review your stay with us! We hope to see you again soon!

10/10 Excelente

Kay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan - General Manager el 2 abr. 2024
Dear Kay, Thank you for your perfect rating of our hotel! We are so excited that we met/exceeded your expectations. Our team works hard to make our guests feel welcomed and comfortable. We hope to see you again the next time you are in the area.

10/10 Excelente

Melton

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great for an overnight stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan el 12 mar. 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great experience with us. Our team takes great pride in delivering the best service to all our guests and we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Anna KerriganGeneral Manager

8/10 Bueno

Linda, Coldwater

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Anna Kerrigan el 12 mar. 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great experience with us. Our team takes great pride in delivering the best service to all our guests and we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Anna KerriganGeneral Manager

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable room. Several breakfast options.
Se hospedó 1 noche en enero de 2024
Respuesta de Stephen. General Manager el 21 feb. 2024
Thank you for staying with us and for leaving us a review. We appreciate the feedback as it helps us to better take care of our guests. We are happy to know that you enjoyed your stay and look forward to seeing you again on your next trip to the Decatur area.

10/10 Excelente

Herman

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
stay was ok
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephen. General Manager el 8 feb. 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback, as it makes us better as a hotel. We hope to see you again on your next trip to the Decatur area.

10/10 Excelente

Debbie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hampton Inn/ Decatur
This hotel was very nice. Updated, location was great, very clean, service was very good and the breakfast was excellent.
Se hospedó 1 noche en enero de 2024
Respuesta de Stephen. General Manager el 16 ene. 2024
Thank you for staying with us and for leaving us a review. We greatly appreciate your business and hope to see you again on your next visit to the Decatur area.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Stephen. General Manager el 16 ene. 2024
Thank you for staying with us and for leaving us a review. We greatly appreciate your business and hope to see you again on your next visit to the Decatur area.

10/10 Excelente

Atilla, Pöttsching

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Stephen. General Manager el 12 ene. 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback to better serve you and our other guests. We look forward to seeing you again on your next trip to the Decatur area.

10/10 Excelente

Bob

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Stephen. General Manager el 12 ene. 2024
Thank you for staying with us and for leaving us a review. We appreciate your business and feedback to better serve you and our other guests. We look forward to seeing you again on your next trip to the Decatur area.

10/10 Excelente

Rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
two thumbs up
Nice hotel. Very clean. Pleasant and friendly staff. A lot of restaurants located near by. Conveniently located about 7 miles off of I-65. That 7 miles saved us $50-$75 for the night compared to hotels located right on I-65 exit.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephen. General Manager el 2 ene. 2024
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to hear you enjoyed your stay. We hope to see you again on your next trip to Decatur.

10/10 Excelente

Judy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff are very friendly, great location .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephen. General Manager el 27 dic. 2023
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to see that you enjoyed your stay. We look forward to seeing you again on your next trip to the Decatur area.Thank you, and enjoy the holiday week as we leap into 2024!!!

8/10 Bueno

Carla

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stephen. General Manager el 27 dic. 2023
Thank you for staying with us and for leaving a review. We appreciate the feedback and are happy to see that you enjoyed your stay. We look forward to seeing you again on your next trip to the Decatur area.Thank you, and enjoy the holiday week as we leap into 2024!!!

10/10 Excelente

Diana L.

Viajó con su familia
Le gustó: Servicios
Easy to find
Se hospedó 1 noche en noviembre de 2023
Respuesta de Heaven Flores el 27 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Philip

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Heaven Flores el 27 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Dianne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small parking lot Very clean room Nice breakfast
Se hospedó 1 noche en octubre de 2023
Respuesta de Heaven Flores el 29 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Jonathan

Se hospedó 1 noche en octubre de 2023
Respuesta de Heaven Flores el 27 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Alan, Conway

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very nice stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Heaven Flores el 23 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Stanley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay here
Clean place!! Quiet!
Se hospedó 1 noche en octubre de 2023
Respuesta de Heaven Flores el 23 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel clean and quiet. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Gayla

No le gustó: Estado de la propiedad e instalaciones
Room smell
The room we were given had a very unpleasant sme..
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heaven Flores el 18 sept. 2023
I am sorry you had an unpleasant smell in your room. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

8/10 Bueno

Jessica

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heaven Flores el 13 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Brian

Viajó con su familia
No le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heaven Flores el 5 sept. 2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future.

10/10 Excelente

Steve

Se hospedó 2 noches en agosto de 2023
Respuesta de Heaven Flores el 5 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Bernardo, Belleville

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The treatment was outstanding Brianna the customer service rep, greeted us with love and respect and professionalism, and Tracy young lady in the evening time also did a magnificent job and taking care of us and showing us the way to the pool and all the areas of the property the housekeepers were on point, respectful and extremely courteous as well. Overall, our experience was fabulous. We will use an excuse to come back to this place. By the way, the breakfast was a plus freshly made western omelette freshly made home fries. Everything is clean. The coffee was fantastic and wow wow wow !!!!!!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Heaven Flores el 1 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear that Breyanna, Traci, and our housekeeping staff were able to take such great care of your during your stay with us and that you were able to enjoy every part of our wonderful hotel! We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Heaven Flores el 1 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Dean

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Heaven Flores el 1 sept. 2023
Thank you for taking a moment to share your experience. We sincerely appreciate your feedback and we are very sorry we fell short of giving you an exceptional stay. We hope you will consider staying with us again in the future.

10/10 Excelente

Dianna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, easy and quick check-in, and fresh cookies at the welcome desk. Comfy mattress. Clean bathroom.
Se hospedó 1 noche en agosto de 2023
Respuesta de Heaven Flores el 17 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Heaven Flores el 8 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Donald

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Heaven Flores el 7 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Cheryl C.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will Stay Again
Displeased about no maid service and the Internet was somewhat problematic to sign into. Breakfast was not the best (not much variety). The desk clerk Jana was wonderful! Enjoyed our stay.
Se hospedó 2 noches en julio de 2023
Respuesta de Heaven Flores el 27 jul. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en julio de 2023
Respuesta de Heaven Flores el 27 jul. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our staff to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice,. quiet easy access lots of restaurants choices. Great breakfast selection
Se hospedó 1 noche en julio de 2023
Respuesta de Heaven Flores el 27 jul. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our location to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Dan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a very nice stay....
Se hospedó 2 noches en junio de 2023
Respuesta de Heaven Flores el 27 jun. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

CRAIG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Heaven Flores el 27 jun. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Timothy

Le gustó: Limpieza
Rear Foor scanner not working causing inconviences
Se hospedó 1 noche en junio de 2023
Respuesta de Heaven Flores el 27 jun. 2023
Thank you for taking a moment to share your experience. I apologize about any inconvenience the back door was for you. We have since had our maintenance team look into it. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Erin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel as a whole is fine. The AC was really cool during the day but would get hot at night. There were ants on the inside AC unit. The curtain doesn’t block out light at night. The room was very bright at night. There weren’t any pastries to choose from as I didn’t have time to sit and eat and the cereal selection was slim.
Se hospedó 3 noches en junio de 2023
Respuesta de Heaven Flores el 27 jun. 2023
Thank you for taking a moment to share your experience. I'm sorry to hear about the AC issues during your stay and I will make sure my maintenance team looks into this. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Pamela

Se hospedó 2 noches en junio de 2023
Respuesta de Heaven Flores el 8 jul. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Houston

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Heaven Flores el 12 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Bernard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The sleep sofa mattress is not desirable
Se hospedó 1 noche en junio de 2023
Respuesta de Heaven Flores el 12 jun. 2023
Thank you for taking a moment to share your experience. I am sorry to hear that the mattress in your room was not comfortable for you. Your comments will help us as we continually work to improve our guest experience.

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Heaven Flores el 12 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

M L

Se hospedó 2 noches en mayo de 2023
Respuesta de Heaven Flores el 27 jun. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Baret

Se hospedó 1 noche en abril de 2023
Respuesta de Heaven Flores el 22 may. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.