The facility was exceptional and majority of staff were very friendly and helpful. However, while we understand this is a pet friendly hotel; we would hope that it was also a people friendly hotel. After listening to a dog bark continuously for over an hour, we did call the front desk to complain. Only to be told, well this a dog friendly hotel. While we realize there was extenuating circumstances and the owner of the pet is ultimately responsible; this is not a the way to respond to a customer complaint.