Dear Ana MariaMy name is Ediyani and I am the Director of Guest Service here at the Pasea Resort & Spa. Thank you for the great review of our hotel. We look forward to welcoming you back in the near future.Sincerely,Eddy

Hola que tal, Que pena que tu estadia con nosotros no fue de lo mejor. Te pido mil disculpas porque este no el servicio que deverias de experar de nuestro hotel. Me gustaria contactarte para asi poder retener mas informacion sobre tu estadia y como mejorar nuestro servicio al cliente. Espero nos des otra oportunidad para poder darte el servicio que meredes.

Gracias por hospedarse con nosotros Jhonny. Comuníquese con nosotros si desea compartir algún comentario sobre los errores de facturación que no se resolvieron a su satisfacción.

Thank you so much for the positive review Maria. We hope to welcome you back again soon!

Dear Peter,My name is Kami Louis, and I am the Director of Guest Experience here at Pasea Hotel & Spa. Thank you so much for the wonderful review of our team! I am delighted to hear that you enjoyed your stay, we strive to provide exceptional service and amenities to all our guests, and I am so glad to hear we were able to do so for you! I hope to welcome you back very soon.

Paul,Thank you so much for your review of our hotel! We hope to welcome you back very soon!

Dear Hayk,Thank you for taking the time to rate our hotel 5 stars! I am thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We hope to welcome you back to the Pasea Hotel & Spa very soon!

Dear Shawn,I am thrilled to hear that you enjoyed our property, thank you so much for your positive rating! I hope to welcome you back very soon.

Hello Monique,Thank you for your rating of our hotel. We hope to welcome you back very soon to provide and even more positive experience! We look forward to your next stay with us here at Pasea Hotel & Spa.

Dear Arthur,My name is Kami Louis, and I am the Director of Guest Experience here at Pasea Hotel & Spa. Thank you so much for the wonderful review of our hotel! I am delighted to hear that you enjoyed your stay and hope to welcome you back very soon. We look forward to your next stay with us!

Hello Lori,My name is Kami, I am the Director of Guest Experience here at Pasea Hotel & Spa, I am sorry to hear that our in-room dining was not up to our standards during your stay. We strive to provide exceptional service and amenities to all our guests; therefore, I am sorry that we have let you down. You are welcome to contact me if you are willing to share more details of your experience. I hope to welcome you again in the future to provide a more positive experience for you.

Hello Bradley!Thank you for your wonderful review of our hotel! I am so happy to hear that you enjoyed your time with us. We hope to welcome you back very soon!

Hello Ashley,Thank you so much for your positive review of our property. I hope you enjoyed your stay! We are finishing up renovations of our beautiful new restaurant, Lorea, and hope to see you there very soon! I am sorry to hear that you were not able to receive the full poolside experience during your spring break, however, our pool servers are now serving meals and drinks as we are diving into spring and summer. We hope to welcome you back for some fun in the sun so we can provide an even more positive experience for you!

Dear Ronald,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I am thrilled to hear that you enjoyed our property and your stay with us. We look forward to welcoming you back very soon!

Dear Cesar,Thank you for rating our hotel with 5 stars! We're thrilled to see that you enjoyed your stay with us. We hope to welcome you back very soon!

Dear Pam,Thank you for your review of our property! My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I am delighted to hear you enjoyed your time with us! We strive to provide exceptional service and amenities to all our guests, and we are so pleased that we could do so for you. We look forward to welcoming you back very soon.

Dear Xiomara, Thank you for rating our property at a 5! We appreciate you for taking the time to do so, and hope to welcome you again soon!

Dear Madalyn,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Parker,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. I would like to thank you for taking the time to review our property, your feedback is greatly appreciated, and we will be sure to pass this along. I am so happy to hear that you enjoyed our lovely team and property! I hope to welcome you again very soon!

Dear Benjamin,My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

Dear Madalyn,My name is Kami Louis-Karch, and I am the Director of Guest Experience here at Pasea Hotel & Spa. Thank you for your rating on our hotel! I hope to welcome you in the future to provide an even more positive experience!

Dear Anahid,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

Dear Miracle,Thank you for taking the time to rate our hotel 5 stars! We strive to provide exceptional service and amenities to all our guests and your feedback is greatly appreciated. We hope to welcome you back to the Pasea Hotel & Spa very soon to provide a more positive experience!

Dear Darin,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

I truly appreciate your positive review.

Dear Maryann,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

I truly apologize that your stay was affected by the loud music. I appreciate your feedback and will work with our team on ways to improve this issue.

Dear Michael,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Brad,My name is Liza Cheseborough, and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Hernando,My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

Dear Mike, My name is Kami Louis- Karch, I am the Director of Guest Experience here at Pasea Hotel & Spa. I am very sorry to hear that we did not exceed your expectations. You are more than welcome to contact the front desk and speak with me directly to discuss your past stay in more detail. Any feedback you are willing to provide is greatly appreciated. I look forward to hearing from you soon and appreciate your time.

Dear Jamie,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

Dear Janice,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Andy,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

My apologies for any inconveniences during your stay. Please email me directly if you have any questions or concerns ( jerry.garcia@paseahotel.com)

Dear Olivia,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Natneal,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Suzanne,My name is Liza Cheseborough and I am the Front Office Supervisor here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Ryan,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Jennifer,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Michael,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Mike, I am very sorry that we did not exceed your expectations. I would love to further discuss any opportunities regarding your stay with you. Would you mind emailing me directly to jerry.garcia@paseahotel.com I look forward to hearing from you soon and appreciate your time.

I am very sorry that we did not exceed your expectations. I would love to further discuss any opportunities regarding your stay with you. Would you mind emailing me directly to jerry.garcia@paseahotel.com I look forward to hearing from you soon and appreciate your time.

Dear Kathryn,My name is Jerry Garcia, and I am the Assistant Front Office Manager here at Pasea Hotel & Spa. Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.