Una piscina al aire libre
Ver disponibilidad

Opiniones sobre New & Pretty Vacation Home for Family and Friends

New & Pretty Vacation Home for Family and Friends
Punta Santiago, Humacao

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 12 de 17 opiniones" "
Evaluación: 8 - Bueno. 2 de 17 opiniones" "
Evaluación: 6 - Aceptable. 1 de 17 opiniones" "
Evaluación: 4 - Mediocre. 0 de 17 opiniones" "
Evaluación: 2 - Terrible. 2 de 17 opiniones" "

8,6/10

Limpieza

6,0/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

2,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jackie D.

Le gustó: Limpieza
Great stay!
Place and pool were amazing. The home was close to shops and restaurants. My family and I had a great time. Had an issue with the power going out after a thunderstorm which resulted in one of the ACs not working in the bedroom but overall, we enjoyed our stay.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Hans Petter K.

Le gustó: Limpieza
Bath tub issues
The bathroom tub had a low spot in the middle that was lower than the drain. The rubber mat put in the tub combined with the low spot made for an unpleasant stand on dirty mat and dirty water from other users and yourself. The instant hot water when connected created hot water too hot for the skin and using the cold water only was too cold.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Sonia R.

Le gustó: Limpieza
Enjoyed our stay
Property was nice , great communication - the property agent was excellent in communicating, always a text and phone call away and owner made sure we were accommodated thank you Will surely use you again and properties
Se hospedó 5 noches en marzo de 2024
Respuesta de VrboOwner el 11 abr. 2024
Good guest.

10/10 Excelente

Sharmetrise D.

Le gustó: Limpieza
Stay
Everything was nice I enjoyed my stay
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

CARLOS G.

Le gustó: Limpieza
Memorable 60 th Birthday stay
Loved the property communication with owner was great answered our questions immediately, house was very clean and spacious would recommend to family and friends.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Beverlee F.

Le gustó: Limpieza
Love PR
Loved loved our stay in Villa Palmira! Things i would update/change. Bigger coffee machine. We had 4 adults drink coffee. Take terrace pictures off the listing, add short walk to private beach. Add a futon bed for 2 people in the large area upstrairs. Add a TV also. Make up for the 2 beds that are listed and not provided in the listing. Or change to 10 people. We really loved our stay. We meet some nice neighbors and Mrs Hernandez was very nice and helpful. We even got to bring a dog home!
Se hospedó 9 noches en febrero de 2024

8/10 Bueno

Tomeka J.

Le gustó: Limpieza
Puerto Rico
We enjoyed our stay our favorite part was the pool we made drinks and swam and relaxed by the pool. There were a few minor issues but the host helped fix them one of the rooms that was supposed to have a queen bed ended up having a bunk bed but we didn’t sleep much anyway. For the price it was great.
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Elsa M.

Le gustó: Limpieza
Stay Beautiful
It was one of the best experiences I've ever had!!! The house was super clean, and the owner is kind! It is a place accessible to restaurants, family activities, malls - everything!!! It also has walking access to the beach and the best of all is that you don't have to leave the house at all. The residence's pool is clean and luxurious!
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

John D.

No le gustó: Limpieza
Definitely not the place you want to stay
This house was in a run down neighborhood in a gated area! The house itself was dirty, there was no hot water, the AC in the master bedroom did not work, the pool was cloudy, the faucets in the bathrooms were broken, the pots and pans were great and handles broken. We contacted the host after we found the mattresses with bodily fluids all over them, he came to the property. When we began to show him or concerns, he told us to leave and that he would refund our money. We wasted a day, fortunately we found another place the next day. Stay away from this place!!
Se hospedó 4 noches en agosto de 2023
Respuesta de VrboOwner el 15 feb. 2024
The comments made by Mr. Delgado!! They don't reflect the reality of the accommodation! We hope that other customers who stay will be responsible for responding with their beautiful experience in our accommodation,welcome next guests!!

2/10 Terrible

janine

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
If there was a zero star option it still would not represent the horrible experience this was. The woman managing the place said she has anger issues and didn't like that we complained about bugs, stains on bed covers, brown stains on mattress, and no AC. When she came to "see" the issues she stopped after being shown black dirt that looked like mold, she didnt want to see the stains or the smashed bugs on the walls. She said she heard enough and we could just leave. She said she works a full time job and she was tired and didnt want to deal with all this complaining. She said she has already started the cancelation and we had to leave. We couldnt stay even if we wanted to. By now it's close to 11pm and we are searching to find a hotel.We have 6 kids with us all under 13yrs old and 5 Adults looking for a place to stay the night.With no access to wifi. We spent zero nights in that place. But instead of refunding us,like she said she did, they went into my Vrbo acct and changed our dates to make it look like we stayed 3 days. I am still fighting for my refund. It's over a month now. Vrbo said I am entitled to a full refund but everytime I call they say they are waiting to hear back from the Owner. Do not stay with any of this owners properties. And as of Right now. I will never book through Vrbo again!! All that needed to be done was turn on the few ACs that they had, clean the place and remove dirty and stained linens and mattresses. This is just a side job to them. Worse time
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

John V.

Le gustó: Limpieza
Excelente estadía
Casa estaba limpia y muy espaciosa. La piscina está excelente. Disfrutamos mucho nuestro estadía
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Carol R., Juana Diaz, Puerto Rico

Le gustó: Limpieza
Beautiful house, great amenities
Had a great time. There were a few minor inconveniences upon arrival, that were addressed for the most part, but overall everything was great. Thanks again
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Derrick

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property is absolutely beautiful the pool and patio is so relaxing, the host was very friendly and communication was excellent the beach was steps away the house sleeps 12 very comfortable every thing was nice we stayed a week and enjoyed every day

6/10 Aceptable

Keith F.

Le gustó: Limpieza
Need to upgrade
We felt that the check in process did not work well as there was no walk through to deal with our concerns upon arrival. The pool lounge chairs were nonexistent and the chairs around the outside table were in very poor condition and some actually broke while we were sitting in them. There were no tea towels or large bowls and no hot water at the sinks in any room only the shower had hot water so a little frustrating when doing dishes. The pool was excellent and we loved using it and the bedrooms were okay and the air conditioning worked well. Our contact for any questions or concerns about the house could not speak English which made communication a little difficult. We did get a few new chairs which definitely helped but that was after one of the chairs broke off the pedestal. All in all we did enjoy our holiday and the people that live there in Puerto Rico.
Se hospedó 14 noches en enero de 2023

10/10 Excelente

Maria M.

Le gustó: Limpieza
ESPECTACULAR
ME ENCANTO TODO LIMPIO Y Y CERCA DE COMERCIOS ESPERO VOLVER NUEVAMENTE.
Se hospedó 4 noches en octubre de 2022

8/10 Bueno

Heysha F.

Nice place!
Spacious house and great terrace/pool area. Nice time with family.
Se hospedó 3 noches en septiembre de 2020
Respuesta de VrboOwner el 21 oct. 2020
Thank you for your nice review. Always here for help our guests.

10/10 Excelente

Carlitos Torres T.

Le gustó: Limpieza
Beautifull
Nice place and location, everything good. Beautifull.
Se hospedó 3 noches en agosto de 2020
Respuesta de VrboOwner el 30 ago. 2020
Carlos, thank you for the good care you and your family for the house. All of you are welcome back at any time. We recommend You for a house renting at any place. Best Regards, Annie