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Opiniones sobre Village Hotel Hull

3.5 out of 5
Village Hotel Hull
Henry Boot Way, Priory Park, Hull, England

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 403 de 1002 opiniones" "
Evaluación: 8 - Bueno. 360 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 138 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 69 de 1002 opiniones" "
Evaluación: 2 - Terrible. 32 de 1002 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Umder the Villge standard
Se hospedó 1 noche en octubre de 2017

8/10 Bueno

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Village Hull el 21 may. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Bueno

Ioan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Big room, nice bed, no crowds, good service
Se hospedó 1 noche en abril de 2024
Respuesta de Village Hull el 21 may. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Bueno

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay but pool staff very strick with time children can use pool. They class children has 16 and under 😬. Lucky the times worked well for us. But be careful and plan ahead.
Se hospedó 1 noche en abril de 2024
Respuesta de Village Hull el 21 may. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Bueno

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was not very good. Bacon and sausages were not as good as Premier Inn does. The coffee tasted bad too.
Se hospedó 1 noche en abril de 2024
Respuesta de Village Hull el 3 abr. 2024
Good AfternoonThank you for taking the time to give us feedback.I will pass this on to the relevant head of department.Kind Regards

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall ameneties
Se hospedó 1 noche en febrero de 2024
Respuesta de Sue el 9 mar. 2024
Good morning Robert,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kind regardsSue

6/10 Aceptable

Mira

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Average, a little overpriced for what it is
No sockets in the room apart from at the table so nowhere to charge phone during the night. Breakfast was pretty average, no choice in the continental. Generally don’t like fitness and spa open to public in hotels. Seemed extremely busy with people just walking and out the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Village Hull el 14 feb. 2024
Good AfternoonThank you for taking the time to leave your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Alan

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Village Hull el 14 feb. 2024
Good AfternoonThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención
Hotel interior looking a little tired and worn now, but as usual it was very clean. Staff are lovely
Se hospedó 1 noche en febrero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

LYNN

Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback. We look forward to welcoming you again in the future.Kind Regards

8/10 Bueno

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel, stayed here many times and held functions here. Staff were great, premises were great, breakfast wasn’t as good as previously. Will stay here again
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Welcoming Stay
I have recently stayed at the Village in Hull for personal reasons and the staff were very friendly and accommodating. During my stay it was my birthday and they went above and beyond, they tried to make it special for me under difficult personal circumstances and succeeded. They decorated my room with a banner, balloons and left me a drinks voucher in a card. Before my birthday I also received free gym access and a couple of vouchers for Starbucks, they made me feel part of the Village family. Thank you Josh and team for trying to make the best of a difficult time for me.
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hotel Hull el 25 feb. 2024
Good AfternoonThank you for your feedback.We are glad the team made your stay comfortable under the circumstances.We look forward to welcoming you again in the future.Kind regards

8/10 Bueno

Steve

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice Hotel
The hotel was clean but showed signs of wear and tare. Staff we friendly and offered advice when asked. Overall a pleasant stay and could stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Graeme

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 6 feb. 2024
Good EveningThank you for your feedback.We look forward to welcoming you again in the future.Kind regards

8/10 Bueno

Brett

Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 14 feb. 2024
good afternoonThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

6/10 Aceptable

Emelia, Barnet

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The property is nice, my bed sheet smells a bit weird and also, the kettle in the room is very dirty and I couldn't use it to make a cup of tea for my self.
Se hospedó 1 noche en enero de 2024
Respuesta de Village Hull el 5 feb. 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future. All issues will be passed onto the heads of departmentsKind Regards

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Village Hull el 6 feb. 2024
Good EveningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

10/10 Excelente

Pedzisai

Viajó con su pareja
Very quiet place with big spacious clean rooms.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Village Hull el 6 feb. 2024
Good EveningThank you for your feedback.We look forward to welcoming you again in the future.Kind Regards

2/10 Terrible

Jane

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Rubbish
Awful room walls like paper hear everything from room next door . Doors banging shut till gone 3 in the morning people going in and out of each others rooms laughing and dancing in the corridor. When staff appeared at 3 to knock on next doors door re a noise complaint the person in the room shouting and swearing which carried on long after staff member left. I mentioned it at check out was given a free coffee as compensation and told to complete the survey
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Martin

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Comfortable Stay
Great staff friendly and helpful. Hotel room is comfortable but bathrooms could do with an upgrade! Breakfast is limited but ok.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Village Hull el 10 dic. 2023
Good EveningThank You for your feedback.We are glad you enjoyed your stay and look forward to welcoming you back in the near future.Kind Regards

8/10 Bueno

andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Village Hull el 9 dic. 2023
Good AfternoonThank you for your feedback.We look forward to welcoming you again in the future.Kind Regards

10/10 Excelente

Tarik

Se hospedó 1 noche en diciembre de 2023
Respuesta de Village Hull el 9 dic. 2023
Good AfternoonThank you for taking the time to do a feedback regarding your stay.We are glad you enjoyed your time with usd and look forward to welcoming you back in the future.Kind Regards

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención
Nice stay
Customer service fine, furniture/decor a little bit tired
Se hospedó 1 noche en diciembre de 2023
Respuesta de Village Hull el 9 dic. 2023
Good AfternoonThank you for your feedback.We are glad you enjoyed your stay and look forward to welcoming you again in the future.Kind Regards

8/10 Bueno

Caroline

Le gustó: Limpieza, personal y atención, comodidad de la habitación
On the whole our stay was good and issue free. Clean room, however l noticed this morning that the duvet inside the cover has definitely seen better days. Looked tatty and well used. I would like to think that this will be looked into and corrected
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 5 dic. 2023
Good AfternoonWe are glad you enjoyed your stay i have passed over your concern to the Housekeeping manager who will deal with this accordingly. We look forward to welcoming you again in the future.Kind Regards

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A reasonably priced and convenient hotel for our needs
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 29 nov. 2023
Good MorningThank you for your feedback

6/10 Aceptable

Joe

Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
For the money, this does not represent value for money. Nice room, but bathrooms becoming dated. Cleanliness not great - pubic hairs around base of toilet, and the carpet had clearly not been hoovered in quite a while. Got the room cheaper than usual, but would not be happy had I paid the rates I usually see this hotel at. Good WiFi.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 15 nov. 2023
Good MorningThank you for your feedback i will hand your concerns over to the house keeping manager.Please be assured this is not normal Village standards.We hope to see you again in the future.Kind Regards

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 13 nov. 2023
Good MorningThank You for your feedback.Kind Regards

8/10 Bueno

Jacky

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Had a pleasant stay. Is aimed at a younger crowd I think with the watching sport/drinking/partying in mind.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 13 nov. 2023
Good MorningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Helena

Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 12 nov. 2023
Good MorningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Brendan

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Good but noisy
Firstly the check in was very good. Helpful member of staff available and quick check in process. Room was clean but the bathtub unfortunately not. Swimming pool area was great and kids loved it. Main reason for marking it down was the noise. Rooms seemed to have very little sound proofing so could hear people in hallway opening and closing doors and talking most the night. For balance they may have just been noisy guests but it didn’t make for a restful night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 7 nov. 2023
Good Morning Thank you for your feedback.I have handed this over to the head housekeeperI am sorry that your stay was disturbed please let us know when you are due to stay again and we will endeavour to make sure that you are in a quieter area.Kind Regards

10/10 Excelente

rachel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 7 nov. 2023
Thank you for your feedback.We look forward to welcoming you again in the future

10/10 Excelente

Alan

Se hospedó 1 noche en noviembre de 2023
Respuesta de village hull el 7 nov. 2023
Thank you for your review.We look forward to seeing you again on the future

6/10 Aceptable

Neil

Se hospedó 1 noche en noviembre de 2023
Respuesta de Village Hull el 4 nov. 2023
Good MorningThank you for your feedback.We look forward to welcoming you in the future.Kind Regards

4/10 Mediocre

stefan

Se hospedó 1 noche en octubre de 2023
Respuesta de Village Hull el 4 nov. 2023
Thank you for your feedback.We look forward to welcoming you in the future.Kind Regards

6/10 Aceptable

Robert

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Needs Renovation
This hotel requires renovation as the rooms are not to the quality you would expect from this hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Village Hull el 4 nov. 2023
Thank you for your feedback this is greatly appreciated.Kind Regards

10/10 Excelente

Alin Madalin

Se hospedó 1 noche en octubre de 2023
Respuesta de Village Hull el 31 oct. 2023
Thank you for your feedback.We look forward to welcoming you in the future.Kind Regards

10/10 Excelente

Melanie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Sue el 15 oct. 2023
Good afternoon Melanie,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue Foster, Host Manager

8/10 Bueno

Ken

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Views
Comfortable and decent sized room, with view of the bridge. Breakfast was great with a good selection. Drinks are a bit pricey, so we went out for the evening
Se hospedó 1 noche en octubre de 2023
Respuesta de Sue el 15 oct. 2023
Good afternoon Ken,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue Foster, Host Manager

6/10 Aceptable

Sarah

Viajó por negocios
Le gustó: Limpieza
Disappointing room, unexpected additional charges
The hotel is very run of the mill and could use a refurbishment in the bedrooms, ageing furniture and soft furnishings, aged bathroom with enamel missing off the bath. The cost of staying here though is quite eye watering for an out of town hotel. On top of that although it is situated on an industrial estate and has a huge car park, I had to pay £5 to park my car overnight. The hotel does have a super large swimming pool although to use that, I had to pay an additional £5. I really felt this was quite outrageous considering I had already paid more than £150 to stay in an extremely mediocre and outdated twin room. The hot water was tepid, and not even any biscuits with the tea/coffee (no decaf either). Breakfast is the usual serve yourself which is fine. However, having made myself a pot of tea to drink after my cereal, I left the table for 2 minutes to fetch toast, only to return and find the whole lot cleared away before I even had a chance to pour it!! If hotels are going to implement this serving style they need to be more attentive. Not the best start to the day after an already less than fabulous check in and bedroom experience..
Se hospedó 1 noche en octubre de 2023
Respuesta de Village Hull el 10 oct. 2023
Good AfternoonThank you for your feedback.We are sorry that our hotel did not meet your expectations.We do take all feedback to the department managers to see where we can make changes.We appreciate what you have said and when you come next time we hope you can see this.Kind Regards

10/10 Excelente

K

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Sue el 7 oct. 2023
Good evening K,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kind regardsSue Foster, Host Manager

10/10 Excelente

Tom

Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 5 oct. 2023
Good AfternoonThank you for your feedbackKind Regards

4/10 Mediocre

Katherine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 24 sept. 2023
Good MorningThank you for your feedback i am sorry that you have not enjoyed your stay with us.Hopefully in the future we will be able to change your views.Kind Regards

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, rooms are very hot though
Great hotel however the rooms are extremely hot, the room is like walking into a sauna. The food was great, bed was comfortable, just didn’t help not sleeping due to the heat (it wasn’t even that hot outside, it was a very rainy night)
Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 21 sept. 2023
Good AfternoonThank you for your feedback i will pass this onto the relevant department managers.Kind Regards

10/10 Excelente

Samsud

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice and welcoming. staff very friendly and always available. extended check out time nice and easy. location is perfect. spa was great too.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 11 sept. 2023
Good MorningThank you for your lovely feedback.We are glad you enjoyed your stay and look forward to welcoming you back in the future.Kind Regards

10/10 Excelente

Susan

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely relaxed stay
Fabulous friendly check in and check out. Twin beds move about when you roll over they could to be stabilised. Friendly restaurant staff but food options were limited no flavoured yogurts and only scrambled eggs. Stayed for my 50th birthday and the room was decorated up and a birthday card with a free drinks voucher which was a lovely touch, very much appreciated. Thank you for making it special
Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 10 sept. 2023
Good AfternoonThank you for your feedback. All feedback is used so we can improve everything in the hotel.We are glad you enjoyed your stay and look forward to welcoming you back in the future.Kind Regards

8/10 Bueno

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No air con ruined the stay had a fan but still to hot
Se hospedó 1 noche en septiembre de 2023
Respuesta de Village Hull el 10 sept. 2023
Good AfternoonThank you for your feedback we look forward to you returning in the future in the cooler months.Kind Regards

4/10 Mediocre

phil

Se hospedó 1 noche en agosto de 2023
Respuesta de Village Hull el 7 sept. 2023
Good AfternoonThank you for your feedback.We look forward to welcoming you back in the futureKind Regards

8/10 Bueno

Jerry

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Sue el 2 sept. 2023
Good afternoon Jerry,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue

4/10 Mediocre

Colin

Se hospedó 1 noche en agosto de 2023
Respuesta de Village Hull el 1 sept. 2023
Thank you for your feedback.I am sorry you didn't enjoy your stay with us hopefully the next time you stay this will not be the case.Kind Regards