esta casa de vacaciones se encuentra en Greenway Plaza, Upper Kirby, un área de Houston. Aquellos que deseen ir de compras pueden visitar Memorial City Mall y Centro comercial CITYCENTRE, mientras que quienes quieran conocer los puntos de interés más populares del área pueden ir a Zoológico de Houston y Acuario Downtown. ¿Quieres asistir a un evento o partido? Échale un vistazo a lo que sucede en Estadio NRG, o puedes salir una noche a Parque NRG. Visitar nuestra guía de viaje de Houston
Estación de metro de Ensemble/HCC: 5 minutos en auto
Aeropuerto de William P. Hobby (HOU): 39 minutos en auto
Restaurantes
Whole Foods Market
4 min a pie
House of Pies Restaurant & Bakery
6 min a pie
Chuy's
3 min a pie
Mia's Table
8 min a pie
Local Foods
3 min a pie
Acerca de esta propiedad
The Luxury Suites of Houston
Esta casa de vacaciones cerca de Universidad Rice
Si te hospedas en The Luxury Suites of Houston, disfrutarás de tu estadía con una terraza, lavandería y una sala de fitness. Los huéspedes tendrán acceso a wifi gratis en la habitación.
También disfrutarás de los siguientes beneficios:
Una piscina al aire libre
Estacionamiento gratis
Un ascensor, áreas para no fumadores y muebles de exterior
Características de las habitaciones
En The Luxury Suites of Houston, todas las habitaciones cuentan con comodidades como aire acondicionado. Además, brindan servicios como wifi gratis y cafeteras expreso.
También se incluyen los siguientes servicios adicionales:
Baños con bañeras o duchas y secadores de pelo
Televisiones de 45 pulgadas con Netflix, servicios de streaming y canales de televisión digitales
Aparcamiento sin asistencia gratis en las instalaciones
Aparcamiento sin asistencia limitado en las instalaciones
Cocina
Cafetera y tetera
Congelador
Frigorífico
Horno
Lavavajillas
Máquina de café expreso
Máquina de hielo
Microondas
Papel de cocina
Placa de cocina
Vajilla y utensilios de cocina
Dormitorios
Dormitorio
Se proporcionan sábanas
Baño
1 baño privado
Bañera o ducha
Se proporcionan toallas
Secador de pelo
Entretenimiento
Netflix
Servicios de streaming
Televisión de 45 pulgadas con canales digitales
Zonas al aire libre
Área de pícnic
Mobiliario exterior
Terraza
Servicios de lavandería
Detergente para lavadora
Lavadora/secadora
Lavandería
Confort
Aire acondicionado
Calefacción
Mascotas
No se admiten mascotas
Características especiales/accesibilidad
Ascensor
Alojamiento libre de humo
Servicios e instalaciones
Agua mineral gratuita
Plancha o tabla de planchar
Actividades
Gimnasio
Medidas de seguridad
No se ha indicado si hay detector de monóxido de carbono (el propietario no ha indicado si hay un detector de monóxido de carbono en el alojamiento; te recomendamos traer un detector portátil)
No se ha indicado si hay detector de humo (el propietario no ha indicado si hay un detector de humo en el alojamiento)
General
12 unidades
Arquitectura art déco
Políticas
Check-in
Horario de check-in: de 16:00 a 20:00
Check-in sin contacto
Edad mínima para hacer el check-in: 18 años
Check-out
Check-out antes de la(s) 11:00
Check-out sin contacto
Instrucciones especiales para el check-in
Esta propiedad no cuenta con recepción.
Los huéspedes deben contactar con anticipación al hospedaje para recibir las instrucciones sobre el check-in.
Comunícate con la propiedad, como mínimo, 48 horas antes de la llegada para organizar el check-in. Utiliza la información incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Mascotas
No se aceptan mascotas
Niños y camas adicionales
Los niños son bienvenidos.
Tipos de pago de la propiedad
Información importante
Importante
Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito; no se acepta efectivo.
El anfitrión no indicó si hay un detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión no indicó si hay detector de humo en la propiedad
Esta propiedad cuenta con servicio de limpieza profesional
Preguntas frecuentes
¿Hay piscina en The Luxury Suites of Houston?
Sí, en la propiedad hay una piscina al aire libre.
¿The Luxury Suites of Houston acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en The Luxury Suites of Houston?
El estacionamiento es gratuito en esta propiedad.
¿A qué hora es el check-in en The Luxury Suites of Houston?
Horario de check-in: 16:00-20:00.
¿A qué hora es el check-out en The Luxury Suites of Houston?
Check-out: 11:00.
¿Dónde se encuentra The Luxury Suites of Houston?
En Greenway Plaza, Upper Kirby, esta casa de vacaciones se encuentra a pocos pasos de Westheimer Road y a 3,6 km de Universidad Rice. Color Factory Houston y Calle Richmond Avenue también se encuentran a 15 minutos.
¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?
Sí, esta propiedad ofrece cancelación gratuita en determinadas tarifas de habitación, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.
Opiniones
Opiniones de The Luxury Suites of Houston
7,4
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
7,6
Limpieza
6,8
Servicios
4,0
Personal y atención
7,0
Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 14 de 39 opiniones
10 - Excelente
14
Evaluación: 8 - Bueno. 11 de 39 opiniones
8 - Bueno
11
Evaluación: 6 - Aceptable. 5 de 39 opiniones
6 - Aceptable
5
Evaluación: 4 - Mediocre. 5 de 39 opiniones
4 - Mediocre
5
Evaluación: 2 - Terrible. 4 de 39 opiniones
2 - Terrible
4
Opiniones
Opinión verificada
10/10 Excelente
Cliente verificado
5 abr. 2023
Le gustó: Limpieza, comodidad de la habitación, comunicación
Nice area
We enjoyed the weekend stay. Great area with easy access to Houston attractions!
Cliente verificado
Se hospedó 4 noches en marzo de 2023
Opinión verificada
10/10 Excelente
Teresa
9 abr. 2023
Le gustó: Limpieza, comodidad de la habitación, comunicación
Everything was very clean and the people were very helpful and friendly.
Teresa
Se hospedó 4 noches en abril de 2023
Opinión verificada
10/10 Excelente
Bernadette
27 dic. 2022
Le gustó: Estado de la propiedad e instalaciones, comunicación
I will return ! Love it
Bernadette
Opinión verificada
10/10 Excelente
CATARINA
23 jun. 2023
I liked everything, there is not complaining
CATARINA
Se hospedó 6 noches en junio de 2023
Opinión verificada
6/10 Aceptable
Sarah
17 dic. 2023
Le gustó: Comunicación
The place was spars for sure. We couldn’t even find paper towels. The towels were basic, the bathroom floor felt slick/sticky, the window shades were falling apart, and really the whole residential complex seemed rundown. It’s a weird juxtaposition with the high end retail of the area. The one redeeming value of the place was how comfortable the bed was. I would say it was a basic inn.
Sarah
Se hospedó 2 noches en diciembre de 2023
Opinión verificada
6/10 Aceptable
Ann
20 mar. 2023
Le gustó: Limpieza, comunicación
There were no bedside tables or lamps, no porter carts, no curtains. No kleenex, no extra towels and only one hand towel per bathroom.
The spaciousness and comfort of the furniture was good.
Ann
Se hospedó 3 noches en marzo de 2023
Opinión verificada
4/10 Mala
Cliente verificado
4 jun. 2023
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Comunicación
Don’t expect help unless you live there.
Reservation confirmation was lost and only after having to get really ugly was it finally fixed. Concierge was useless, needed a wheelchair and was told it wasn’t their problem. Parking and getting to the room is a pain. Overall, this place was a pain in the ass. Apartment was decent though.
Cliente verificado
Se hospedó 3 noches en mayo de 2023
Opinión verificada
8/10 Buena
Jerry
20 mar. 2023
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Comunicación
Very clean, customer service if needed, not good. Our door lock battery was weak, no one to fix it. Never received call back from customer service. Complicated check in.
Jerry
Se hospedó 2 noches en marzo de 2023
Opinión verificada
2/10 Terrible
Corey
15 mar. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
The area around this property was amazing! I was very excited to see that when I arrived at the property. When entering the room however, I knew something was wrong. The air quality was horrible, the air conditioner was broken, and there were bugs in the bathtub. Once I had laid down in the bed to go to sleep, my friend shouts from the kitchen area that there were cockroaches in the sink. He killed 5 cockroaches. Ticks were also found in the room. Overall, great area but horrible place. Still waiting to see if they’re going to refund me since we didn’t even stay for the full reservation. 😬
Corey
Se hospedó 2 noches en marzo de 2023
Opinión verificada
8/10 Buena
Bithiah
2 feb. 2023
Le gust ó: Comodidad de la habitación
No le gustó: Limpieza, comunicación
Hairy stay
Overall, my stay here was decent! The only reason I say that is because upon arrival the bedding was stained and hairy, there weren’t any extra linen for me to use there wasn’t really any cleaning supplies. The utensils in the unit were dirty and there wasn’t any toilet paper and the shower curtain was filthy, and there was hair stuck to the shower curtain. There was hair in the washer…..at one point in time, I thought that my socks were a Dustbuster because of the amount of hair that they were collecting. Due to these things I had to go out and purchase my own toilet paper, paper towels, sheets, and blanket, as well as cleaning supplies, and when I reached out to the company that manages the property, they drag their feet and getting back with me and sent me a message the night before check out at 10:15 PM asking me if I would like housekeeping to come … like really smh I literally was checking out at 6:30am to make my flight! If it wasn’t for those issues, this would’ve been an amazing stay, but instead, I had to pay additional money to accommodate myself… and who wants to do that!
Bithiah
Se hospedó 4 noches en enero de 2023
Opinión verificada
6/10 Aceptable
Ryan
26 abr. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I'll start with the positives. The building is great. Nice pool area (unheated so too cold to be used in April), but the hot tub was nice and warm. Secure building, secure parking. Lots of dining options in a short walk, as well as a Whole Foods and CVS etc. 2 bedrooms and 2 full baths. Good TV package and smart TV which is great if others leave their accounts logged in lol, though Netflix wouldn't work, but whatever, we delt with it. Unit was reasonably clean.
Negatives though - don't expect a fully stocked kitchen. There were no baking sheets (though there were pots and pans), only 4 spoons etc, and enough coffee for 4 cups for our 1 week stay. Nothing in the fridge or pantry so plan to buy everything you'll need if you're going to be cooking. 2 of the 6 chairs were broken (seats not attached), corner broken off of the coffee table, and the bed linins were sub par - no actual duvet cover, just a well worn sheet on top of it.
There's no housekeeping which is fine, but there's nothing to do any cleaning yourself. No cleaning products besides dish soap. No kitchen towels or dish cloths to even do a sink of dishes or wipe counters.
The unit faced east which means morning sun, plus a marquee sign outside one of the bedroom windows, but there's only blinds - no curtains, so as soon as the sun comes up you get full sun in the morning.
Various light bulbs were burnt out. Sink disposal doesn't work, and the dishwasher backs up into the sink when it drains.
Ryan
Se hospedó 7 noches en abril de 2023
Opinión verificada
4/10 Mala
Cliente verificado
10 feb. 2020
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Spent hours trying to get in and leave
I stayed 3 nights at this location while in town for business. I arrived after 8pm but I didn't think anything of it since this is an apartment complex above a high end shopping center. The arrival email stated to talk to the concierge or use the call box if no one was at the front desk. No one was at the front desk and the doors were locked. I used the call box with no luck, so I waited a bit before trying again. After about 45 minutes of standing out front, I called the 800 number on the email for help....while they were nice, they're only way to get me in was calling the concierge. Long story short, I got into the building when a resident left. Had the 800 number on one line with the key box company on the other trying to get the key cafe opened to give me my keys. Once i got my keys, the FOB wouldn't work, so i had to wait on another resident to show up. Finally i got to my room about 3 hours after arriving. I normally would just leave and get a refund, but this trip was previously booked by my boss and i didn't want to cause unnecessary problems. I emailed the company and got some crappy apology but that was about it...
Also on checking out, the key cafe box wouldn't open or recognize my ID code or phone numbers. So i left the keys with the concierge. He said he would let the key cafe people know, but i got an email from them later asking me where the keys were. I am keeping a close eye on my bank account for fees since i don't trust this property at all.
Cliente verificado
Se hospedó 3 noches en febrero de 2020
Opinión verificada
6/10 Aceptable
Helen
15 abr. 2023
It was nice to have the whole apartment to ourselves. However, the pool was too small for 11 year old kids than I expected. One of the room had no lights so had to keep bathroom light on. A corner of the table was broken, and one of the chair in the living room look very dirty and stained (someone spill something and dried off). We traveled by air and expected soap, shampoo, towels, detergent available but I had to go out to buy soap because there were none in the unit on the day we arrived, only one small size shampoo and body soap, 2 small size conditioner total available for 2 rooms and no washing machine detergent. There were not enough towels. However, someone brought some more after I mentioned them. Also, on the day of check out, someone entered the unit at 9am to clean saying that they got a call saying we are leaving at 9am when our check out time was 11am.
Helen
Opinión verificada
4/10 Mala
Cliente verificado
8 mar. 2023
No le gustó: Estado de la propiedad e instalaciones, comunicación
The overall location was great but my particular units air conditioning wasn’t working.
Cliente verificado
Se hospedó 2 noches en marzo de 2023
Opinión verificada
4/10 Mala
Cliente verificado
14 feb. 2023
Le gustó: Servicios
No le gustó: Limpieza
The location was perfect other than the cleanliness of the apartment I would definitely stay again.
Cliente verificado
Se hospedó 2 noches en febrero de 2023
Opinión verificada
8/10 Buena
Lynda
25 ene. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones, comunicación
Overall I liked it but there are a few issues
1. Check in took an hour with several calls and txts to the 800#.
2. Access codes weren’t activated as indicated.
3. Unit is large and spacious but it’s located directly under the gym —which is a great gym btw— so guys drop their weights all day — despite signs asking 20-yr old males to be thoughtful— and building insulation is not sufficient to keep the noise from becoming very noticeable
Lynda
Se hospedó 5 noches en enero de 2023
Opinión verificada
10/10 Excelente
Javieon
14 nov. 2022
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones, comunicación
It was all nice
Javieon
Se hospedó 2 noches en noviembre de 2022
Opinión verificada
10/10 Excelente
Cliente verificado
17 sept. 2022
Le gustó: Limpieza, comodidad de la habitación, comunicación
Good location
Good location, clean room. Only downside was the parking situation was not convenient, never could get in to where I was supposed to park, had to wait for someone to go in and then piggyback off them.
Cliente verificado
Se hospedó 4 noches en septiembre de 2022
Opinión verificada
6/10 Aceptable
Dawn
24 may. 2022
Le gustó: Limpieza
No le gustó: Comunicación
Houston
Overall it was a nice place. We appreciated the coffee and coffee filter. Things we didn’t care for….no extra blankets, this meant someone was always cold. There were 4 of us staying, we had 4 bath towels, 4 hand towels and 4 washcloths. No pool towels and no towel or mat for the shower/bath. Only one key was given, this meant we had to leave and enter at the same time. Very inconvenient.
Dawn
Se hospedó 5 noches en mayo de 2022
Opinión verificada
2/10 Terrible
Jennifer
20 sept. 2021
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My husband and I arrived here at 8pm, after communicating with customer service that we would be arriving after the office closed. They said that it wasn't a problem. Well, there was no one to let us in, so I waited until someone left the office and I was able to sneak in to get a key. The parking garage is very difficult to find, as there are 3 parking garages in a row, so of course we selected the wrong door and had to call to get directions. When we finally got into the room, difficult to find!, the mattress in the room was a 12 inch piece of firm foam. Hardly comfortable. When I pulled the sheets back to have a better look, I found gum! Absolutely disgusting! I called customer service countless times, and Expedia to get a refund. There was a lot of back and forth, but eventually they agreed to a refund. How can someone sleep in a bed with gum in it in any circumstances, not to mention COVID. I am still waiting for my refund... it has been 2 weeks. I would not advise staying here. Not worth the hassle, and the accommodations are certainly not luxurious!
Jennifer
Se hospedó 3 noches en septiembre de 2021
Opinión verificada
10/10 Excelente
Jeremy
10 ago. 2021
Le gustó: Limpieza, comodidad de la habitación, comunicación
Definitely Vibes
It was excellent the whole property is a vibe
Jeremy
Se hospedó 3 noches en agosto de 2021
Opinión verificada
8/10 Buena
Cliente verificado
4 dic. 2020
Le gustó: Comodidad de la habitación, comunicación
It was fine
It went pretty smoothly, the apartment was nice but could be a little cleaner.
Cliente verificado
Se hospedó 4 noches en septiembre de 2020
Opinión verificada
8/10 Buena
Jason
25 ago. 2020
Le gustó: Limpieza
The apartment is very nice and would stay again because of the location. Quiet but plenty around and centrally located to everything in Houston. The bed was not quite as comfortable as I expected and neither of the bedrooms had a television which was a little surprising. The place is spotless and the communication was amazing. Will stay again...
Jason
Se hospedó 3 noches en agosto de 2020
Opinión verificada
10/10 Excelente
Cliente verificado
25 jul. 2020
Le gustó: Limpieza, comodidad de la habitación
Loved it!
It was awesome! Had a little trouble getting into my unit because I wasn’t originally sent the access code, but once I was able to get in, everything was perfect!
Cliente verificado
Se hospedó 2 noches en julio de 2020
Opinión verificada
10/10 Excelente
David
8 jul. 2020
Le gustó: Limpieza, servicios
Everything was as perfect as it can be for a pretty reasonable price.