4/10 Mediocre
Julia N.
7 nov. 2025
No le gustó: Limpieza
Information/description of property is misleading. It's NOWHERE close to a 5 star accommodation or experience. For starters, the bed linens had not been washed. There were black hairs on the bed sheets, top sheets, and comforters, bathroom floors, in the shower, and in bathroom drawers. One of the comforters has what appears to be urine stains as well as dried food on it. Dirty, greasy dishes in the cabinet and dirty utensils in the drawer. Ants in the kitchen, living area, and bathrooms. The air filter for the AC is FILTHY. The ceiling has water stains. Booked this property to stay in while recovering after surgery until I was able to fly home. I needed easy access to a bedroom and bathroom as well as a clean environment. You must climb 17 steep steps to get to a bedroom/ master suite. There is NO local host or local contact. Water filtration system needed repair. A man, woman, and child showed up to repair water filter, told me they were friends of the owner, there is no local property manager. They wouldn't help me with any of the issues with the townhome. Must go through Red Awning (useless) for everything. Red Awning's response to my email about the issues is they would "check with the local manager if reimbursement was possible" for all the cleaning supplies and laundry supplies" I purchased to clean the place. WORST VRBO EVER.Minimal freeway noise. Thumping music from the bars across the street is so loud you can't sleep.Close to MD Anderson and Walgreens.
Julia N.
Se hospedó 9 noches en octubre de 2025