2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)

Opiniones sobre Marriott Marquis Houston

4 out of 5
Marriott Marquis Houston
1777 Walker Street, Houston, TX

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 674 de 1002 opiniones" "
Evaluación: 8 - Bueno. 131 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 79 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 51 de 1002 opiniones" "
Evaluación: 2 - Terrible. 67 de 1002 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

MARCO ANTONIO PIÑA

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No había jabón para bañarse, el agua embotellada de la habitación estaba rellenada
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 31 mar. 2024
Dear Marco,Thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. However, we are sorry you had some service issues in your room. We aim to exceed your expectations and go above and beyond for our guests. Therefore, we regret this was not your experience. We hope you will consider us whenever you return to the area.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Marvin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The best Hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 18 mar. 2024
Dear Marvin,It is such a pleasure to earn such a wonderful title! Thank you for mentioning how much you loved all that our hotel has to offer. All of us at Marriott Marquis Houston appreciate your very generous compliments. We thoroughly enjoyed hosting your visit to Houston, and we look forward to many more in the future.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Litzi

Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management el 5 abr. 2024
Dear Litzi, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Marriott Marquis Houston. We look forward to welcoming you back on your next visit! Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Keni

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio del hotel y de los trabajadores súper bueno vine con mi esposo a celebrar el aniversario y nos quedamos maravillados
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 15 dic. 2023
Dear Keni, Thank you for your recent visit and for sharing your experience with future travelers. We are truly honored that you chose to spend your anniversary with us and are delighted that our wonderful team exceeded all of your expectations. We look forward to celebrating with you again! Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Ofelia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 11 dic. 2023
Dear Ofelia, On behalf of our staff, thank you for the excellent rating. We are pleased to know how much you loved your time with us. Ideally located, our hotel is the perfect place to work, play, connect, and relax! All of us at the Marriott Marquis Houston look forward to having you visit with us again.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Daniela, Houston

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like
Se hospedó 1 noche en septiembre de 2023
Respuesta de Director of Room Operations el 9 sept. 2023
Dear Daniela,Thank you so much for the perfect rating of your time at Marriott Marquis Houston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Leanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Director of Room Operations el 6 sept. 2023
Dear Leanne, On behalf of our staff, thank you for the excellent rating. We are pleased to know how much you loved your stay with us. All of us at the Marriott Marquis Houston look forward to having you visit with us again.Best Regards, Anthony Smetana,Director of Room Operations

10/10 Excelente

José, Houston

Se hospedó 1 noche en agosto de 2023
Respuesta de Director of Room Operations el 21 sept. 2023
Dear Jose,Thank you for the wonderful rating for Marriott Marquis Houston! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Eduardo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bueno
Se hospedó 1 noche en agosto de 2023
Respuesta de Director of Room Operations el 27 ago. 2023
Dear Eduardo, Thank you for reviewing your visit to Marriott Marquis Houston. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Anthony Smetana,Director of Room Operations

10/10 Excelente

Lanny

Se hospedó 1 noche en julio de 2023
Respuesta de Director of Room Operations el 24 jul. 2023
Dear Lanny, Thank you for choosing Marriott Marquis Houston and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Anthony SmetanaDirector of Room Operations

10/10 Excelente

Jose

Se hospedó 1 noche en junio de 2023
Respuesta de Director of Room Operations el 17 jul. 2023
Dear Jose, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Marriott Marquis Houston, We invite you to come back and stay with us again whenever you are in the area!Best Regards, Anthony Smetana,Director of Room Operations

2/10 Terrible

Ana Arely

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2023
Respuesta de Director of Room Operations el 25 may. 2023
Dear Ana, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

MELISSA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
😍😍😍😍
Se hospedó 1 noche en abril de 2023
Respuesta de Director of Room Operations el 19 abr. 2023
Dear Melissa,Thank you for staying with us and for your gracious rating. We invite you for another beautiful visit on behalf of all of us at Marriott Marquis Houston.Best Regards, Anthony SmetanaDirector of Room Operations

2/10 Terrible

Manuel de Jesús Vázquez

Se hospedó 3 noches en octubre de 2022
Respuesta de Director of Rooms el 11 ene. 2023
Dear Manuel, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit.Best Regards, Michael Berinoto,Director of Rooms

10/10 Excelente

Yohandri

Se hospedó 1 noche en septiembre de 2022
Respuesta de Director of Rooms el 31 dic. 2022
Dear Yohandri,Thank you for choosing Marriott Marquis Houston. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Best Regards, Michael Berinoto Director of Rooms

10/10 Excelente

Karina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Director of Rooms el 28 sept. 2022
Dear Karina, Thank you for the perfect rating. We are glad you had a wonderful time at Marriott Marquis Houston. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards, Michael Berinoto Director of Rooms

10/10 Excelente

Angel

Viajó con su familia y niños pequeños
Todo excelente
Se hospedó 1 noche en septiembre de 2022
Respuesta de Director of Rooms el 16 sept. 2022
Thank you for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted you enjoyed our style, comfort, and convenience! We appreciate you mentioning how much you loved [personalize], and we hope you will come back and see us soon.Best Regards, Michael Berinoto Director of Rooms

2/10 Terrible

Shelbin

Se hospedó 1 noche en septiembre de 2022
Respuesta de Director of Rooms el 13 dic. 2022
Dear Shelbin, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Michael Berinoto Director of Rooms

2/10 Terrible

Lourdes

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reserve con anticipacion y me entregaron la habitacion 3 horas despues, meten a gente a la alberca que no son huespedes del hotel, por consiguiente no habia espacio para nadar, estaba saturado de personas, te cobran fee de absolutamente todo, hasta por usar el elevador, y el deposito no se te reembolsa, ya que de tanto fee que te cargan al final siempre tienes que pagar mas, fue una pesima experiencia el hotel esta sobrevaluado, nisiquiera pienso que llegue a las 3 estrellas, no vayan son racistas y dicen ser un hotel de prestigio cuando ni valores ni respeto tienen por sus huespedes.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Carlos

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
El servicio del hotel pesimo y aparte de lo que ya cuesta que es caro te cobran hasta por el room service una cantidad super elevada por separado, ele stacionamiento igual aprate que estaba super lejos carisimo, e servicio pesimo y super grosera las personas
Se hospedó 3 noches en julio de 2022
Respuesta de Director of Rooms el 26 jul. 2022
Dear Carlos, thank you for taking the time to leave a review. We apologize that you did not experience our associates at their best and for the unfavorable interactions you had with them. We will address your comments appropriately, and we will take the necessary actions to ensure we are well poised to serve you better. We are grateful for your patience and feedback, and we hope you will consider giving us a chance in the future so we can provide you with the hospitality you should always expect from us. Best Regards, Michael Berinoto, Director of Rooms

10/10 Excelente

Martin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien no tengo quejas
Se hospedó 1 noche en julio de 2022
Respuesta de Director of Rooms el 17 jul. 2022
Dear Martin, on behalf of our staff, thank you for the excellent rating! We are pleased to know how much you loved your time with us. Ideally located, our hotel is the perfect place to work, play, connect, and relax! All of us at the Marriott Marquis Houston look forward to having you visit with us again. Best Regards, Michael Berinoto, Director of Rooms

10/10 Excelente

Iliana

Se hospedó 2 noches en julio de 2022
Respuesta de Director of Rooms el 8 jul. 2022
Dear Lliana, it was a pleasure having you as our guest at Marriott Marquis Houston. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Best Regards, Michael Berinoto, Director of Rooms

10/10 Excelente

Nidia

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La alberca es maravillosa
Se hospedó 1 noche en junio de 2022
Respuesta de Director of Rooms el 22 jun. 2022
Dear Nidia, thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Marriott Marquis Houston! Michael Berinoto Director of Rooms

8/10 Bueno

Maury

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel en general es agradable, el desayuno delicioso y el personal muy amable
Se hospedó 1 noche en junio de 2022
Respuesta de Director of Rooms el 13 jun. 2022
Dear Maury, thank you for being our guest at the Marriott Marquis Houston. We are pleased that we could provide you with an outstanding stay, and we appreciate your generous comments about the breakfast we serve and thoughtful associates. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Houston. Michael Berinoto, Director of Rooms

10/10 Excelente

María Guadalupe

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien
Se hospedó 2 noches en mayo de 2022
Respuesta de Director of Rooms el 16 may. 2022
Dear María, we are delighted you had an excellent stay at our hotel, the Marriott Marquis Houston. Thank you for the fantastic rating and for your generous compliment. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back soon. Michael Berinoto, Director of Rooms

2/10 Terrible

Arnaldo

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Demasiado caro para el servicio tan malo
Se hospedó 1 noche en abril de 2022
Respuesta de Director of Rooms el 12 abr. 2022
Dear Arnaldo, thank you for your review. We genuinely apologize for the experience service issues you encountered and regret your disappointment with the price you paid for your stay. We have shared your comments with the appropriate individuals to ensure we are proactive with our service deliveries and improve our overall guest experience. We appreciate your feedback and hope you will consider giving us another chance to provide you with the flawless stay you deserve. Michael Berinoto, Director of Rooms

10/10 Excelente

Marisol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las piscinas y en general todo me encanto lo recomiendo
Se hospedó 1 noche en abril de 2022
Respuesta de Director of Rooms el 4 abr. 2022
Dear Marisol, thank you for the excellent review regarding your stay at the Marriott Marquis Houston. We are delighted that you enjoyed every aspect of your experience with us and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We truly appreciate your recommendation, and we look forward to seeing you again! Michael Berinoto, Director of Rooms

10/10 Excelente

Jorge

Se hospedó 1 noche en abril de 2022
Respuesta de Director of Rooms el 31 dic. 2022
Dear Jorge,It was a pleasure having you as our guest at Marriott Marquis Houston. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Michael Berinoto Director of Rooms

8/10 Bueno

magdalena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
MUY AGRADABLE
El Hotel tiene una terraza muy bonita con albercas grandes y una bonita vista
Se hospedó 1 noche en marzo de 2022
Respuesta de Director of Rooms el 29 mar. 2022
Dear Magdalena, thank you for being our guest at Marriott Marquis Houston and for your kind rating. We appreciate you mentioning how much you enjoyed our pools and the breathtaking views. We hope that your great experience will bring you back to enjoy more of what we have to offer. We look forward to seeing you again. Michael Berinoto, Director of Rooms

10/10 Excelente

Doris Sarahí

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Director of Rooms el 15 dic. 2021
Dear Doris, we are delighted you had an outstanding stay at Marriott Marquis Houston and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Michael Berinoto, Director of Rooms

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enamorada del hotel
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Yeny

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sin duda el mejor hotel
Excelente servicio demasiados amigables en todos mis respetos el mejor hotel para pasar unas buenas vacaciones
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2021

8/10 Bueno

Heriberto

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
La seguridad muy mala
Ocupa más información sobre los servicios del lugar como restaurantes y servicio del hotel en general
Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Harry

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
more more more more more and more and more and more and more
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Dear Harry, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Best Regards, Anthony Smetana Director of Room Operations

2/10 Terrible

Matthew

Viajó con su familia y niños pequeños
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Showed up to check in and valet was completely full. Had my kids and full of luggage and valet was not even an option. So I dropped them off and parked car in self parking. Self parking is about 2 blocks away and was hard to find. After driving around 30 minutes in circles finally found the entrance. It was about 8PM when we checked in and hotel wasn't prepared at all. Took about 1 hour of standing in line to finally get to the counter to get our room. By the time we get up to the room way too late to order food so just put kids to bed. Went to take a shower and in the corner of the sink there is a big hole where cabinet doesn't go all the way flush with the wall. I noticed a towel that was full of blood and absolutely disgusting and never touched it. I figured housekeeping wearing gloves would find it but never once touched it and left it there entire stay. Went down stairs the next evening that day and the entire lobby was FULL OF SMOKE I actually thought there was a fire. I went to the front desk immediately and asked them if there was a fire and they said no its the restaurant biggios smoking us out. There was an entire layer of smoke everywhere so we got out immediately as it was burning our eyes. We usually stay at the Hilton each time and come here twice a year for volleyball tournaments but will be staying at Hilton next time. We only tried this one out for the first time because of the pool they have.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 1 may. 2024
Dear Matthew, Thank you for taking the time to share your feedback with us, and we appreciate the discussion we had with you one-on-one. We would like to sincerely apologize that you did not receive the luxurious experience that you deserved. We deeply regret the frustrations that you experienced due to our valet and for the increased traffic. We have reviewed this with our valet team so that we may be better prepared for the future and take the steps to prevent instances like this from being repeated. We would also like to assure you that we take the cleanliness and upkeep of our hotel very seriously and will be addressing the oversights made in the preparation of your room with our housekeeping team and our restaurant team. We would like to assure you that these concerns were an isolated incident, and we hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Anthony Smetana Director of Room Operations

6/10 Aceptable

Roberto

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Dear Roberto, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Miles

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool and pool deck area....amazig
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Dear Miles,Thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Marriott Marquis Houston!Best Regards, Anthony SmetanaDirector of Room Operations

4/10 Mediocre

Sidney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 23 abr. 2024
Dear Sidney, We deeply apologize for any disappointments you encountered during your stay. We're committed to providing exceptional hospitality to every guest, and we would be honored to have the chance to show you the outstanding stay you deserve in the future. Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

saul

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 22 abr. 2024
Dear Saul, We appreciate you taking the time to leave your kind rating for Marriott Marquis Houston. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! Best Regards, Anthony Smetana Director of Room Operations

6/10 Aceptable

soohee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very loud and noisy even late night. And I saw many homeless people gathered within 5 minutes range.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 16 abr. 2024
Dear Soohee, Thank you for taking the time to evaluate our hotel. We are dedicated to providing our guests with an exceptional stay, and we deeply regret that this was not your experience. We are truly sorry for any disturbances that you experienced due to our surrounding area. Please know that your safety, security and comfort are our highest priorities, and our team is always available to address any concerns you have. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Joyce

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent customer service at the front desk and luggage holding area! Beautifully Hotel with awesome pool.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 15 abr. 2024
Dear Joyce, Thank you for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted to know how much you enjoyed our exceptional staff, wonderful hotel, and beautiful pool! We hope you will come back and see us soon. Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Colin, LITTLETON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You cannot beat a lazy river in the shape of Texas. This is a fabulous place to stay when it's sunny and warm.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 12 abr. 2024
Dear Colin, Thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Marriott Marquis Houston! Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

Natalia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 14 abr. 2024
Dear Natalia,On behalf of our team at Marriott Marquis Houston, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Houston.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

marissa

Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 1 may. 2024
Dear Marissa, It is rewarding to know you loved your stay! All of us here at Marriott Marquis Houston look forward to making many more great memories with you. Thank you for choosing us during your time in Houston. Best Regards, Anthony Smetana Director of Room Operations

10/10 Excelente

ERICA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 11 abr. 2024
Dear Erica,Thank you for choosing the Marriott Marquis Houston during your visit and letting us know how much you loved our great location! Overlooking Discovery Green Park, our guests are just steps from George R Brown Convention Center and minutes from Minute Maid Park and the Toyota Center. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to Houston. Best Regards, Anthony SmetanaDirector of Room Operations

2/10 Terrible

theoffical

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 11 abr. 2024
Dear Valued Guest,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Anthony SmetanaDirector of Room Operations

10/10 Excelente

Mariluz

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 29 abr. 2024
Dear Mariluz, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Marriott Marquis Houston. We look forward to welcoming you back on your next visit! Best Regards, Anthony Smetana Director of Room Operations