Dear Thania:We appreciate that you have reviewed your recent stay at our hotel. Maria goes the extra mile to help our guests and is one of our longer term employees.Since the new owner took over many improvements have been made starting with renovating our guest rooms, which is still an ongoing project. We have a plan for 2024 which we believe will make our accommodations better than ever before.Thania, when you are next in the Channelview area please consider staying with us once more so that we might have another opportunity to provide the quality stay deserved by every guest.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Lisy:Thank you for taking the time to tell us about your recent stay at our hotel.Many improvements have been made and more are planned. For 2024 we have a plan which will we believe will make our accommodations better than ever before.When you are next in the Channelview please consider staying with once again so that we might have another opportunity to provide the quality stay which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Alejandra:Thank you for staying with us and for taking the time to rate your visit at our hotel.We are still working working on the projects identified by our new owner for making each guest's visit more pleasant and enjoyable. Renovating our guest rooms was the first project identified. We have not renovated them all but that is our end goal, along with more improvements. When we have completed our 2024 plan we expect that our accommodations will be better than ever before..Alejandra, when you are visiting in this area again please consider staying with us once more. We will do everything we can to make your next visit even more pleasant and enjoyable than your previous visit.Sincerely,Mike LianGeneral ManagerGreentree Chanelview

Dear Rachell,Thank you for taking the time to submit a rating for your stay with us.We have plans for 2023/ 2024 which we believe will make our accommodations better than every before. We can't do everything at once but when the renovation of our guest rooms has been completed then we will where to make our next big improvement.Rachell, thank you once again for staying with us. When you are next in the Channelview please consider stopping in for another visit with us and may your next visit be an especially pleasant one.Sincerely,Mike LianGeneral ManagerGreentree Hotel Channelview

Dear Tania:We appreciate that you have taken the time to rate your recent stay with us.We are hard at work trying to improve our accommodations so that we get 5 of 5 instead of 4 of 5, which is still quite good. We have plans for 2023/ 2024 which we expect will make our accommodations better than ever before. We can't do everything at once but we first started with renovating our guest rooms, which is an ongoing project at this time.Tania, when you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay which every guest deserves. May your next visit be an especially pleasant one.Sincerely,Mike LianGeneral ManagerGreentree Hotel Channelview

Dear Elizabeth:Thank you for such a good rating review of your stay with us. It is always appreciated by the staff when someone indicates that they have done a good job.Under new ownership we are in the process of making improvements to the property as time permits. We have started with renovating our guest rooms. We can't go everything at once but every day we are working on a project to make our guest's stay more enjoyable.Elizabeth, thank you again for a nice review rating. Please consider staying with us once more when you are next in the Channelview area and may your next visit be an especially enjoyable one.

My apologies for the lack of service you were provided while staying here at the Clarion Inn. We are in the midst of a renovation so things are a bit out of the norm. I assure you we take every comment serious and act accordingly. I thank you for your feedback and hope to see you soon.

Dear Sergio: We appreciate that you have reviewed your recent stay at our hotel. Positive reviews such as yours are especially appreciated by the staff. We have plans for 2022 which we believe will make our accommodations better than ever before and which will make our accommodations more enjoyable for all of our guests. Sergio, thank you again for such a positive review. Please be sure to come visit with us again when you are next in the Channelview area and may your next visit be an especially enjoyable one. Sincerely, Robert West General Manager Clarion Inn Channelview

Dear Nicolle: Thank you for reviewing your stay with us. A positive review is always especially rewarding for the staff. We have come a long way to recover since Covid restrictions closed most of our guest services for so long. Many hospitality facilities closed their doors but we held on. Now we have plans for 2022 which we believe will make our accommodations better than ever before. Nicolle, thank you again for a positive review. When you are next in the Channelview area please consider staying with once more so that we might have another opportunity to provide the quality stay which every guest deserves. Sincerely, Robert West General Manager Clarion Inn Channelview

Sergio: We appreciate that you have taken the time to provide us with a great rating review. We are barely into 2022 but we have plans to make our accommodations better that they ever were before. Bit by bit we are making progress towards that goal. We look forward to seeing you again for another visit in the future. May your next visit be more pleasant than your last one. Sincerely, Robert West General Manager Clarion Inn Channelview

Dear Angel: We appreciate that you have made the effort to review your time with us and to give us such a nice rating. We are trying very hard to fully recover from the Covid restrictions and we hope to follow that with a plan for 2022 which will make our accommodations better than ever before. When you are next in the Channelview area please come visit with us again so that we might have another opportunity to provide the quality stay which every guest is seeking. May your next visit be a pleasant one. Sincerely, Robert West General Manager Clarion Inn Channelview

Dear Larissa: You really know how to make a hotel staff feel great; just give their property a 10 of 10 rating review. We appreciate that you have taken the time to provide a positive of your time with us. So often we hear just about negative things, not the positive things that the staff have worked so hard to make right. Starting with the restaurant and a free hot breakfast each morning, followed by the lounge and outdoor swimming pool, we have reopened most of our hotel services which were closed by Covid restrictions. We have future plans, which when implemented, are expected to make our accommodations better than ever before. These plans won't happen overnight but we are working to make them happen. Larissa, again we really appreciate your positive review. When you are next in the Channelview area please consider staying with us once more so that we might have another opportunity to provide the quality stay which every guest deserves. Sincerely, Robert West General Manager Clarion Inn Channelview

Dear Anonymous: Thank you for rating your tune with us. We are beginning a big push to make our accommodations even better for all of our guests by restoring services temporarily curtailed by Covid. We have just had a 2 day trial run of reopening our lounge. The lounge is closed Sunday & we will see what happens next week. We expect that we will partially reopen restaurant services next week. We have renewed our license for the outdoor pool & we are continuing repairs & water quality control with a plan to reopen the pool soon. We are looking at restarting shortly all services closed by Covid. When you are next in the Channelview please consider staying with us once more so that we might have another opportunity to provide the quality accommodation which every guest deserves. Sincerely, Robert West General Manager Clarion Inn Channelview

Dear Dennis: Thank you for submitting a post-stay review. Reponses help the staff to know where to concentrate their efforts to provide comfortable accommodations for everyone. We hope that in the near future we will be able to once more provide services from our lounge and restaurant that have been temporarily curtailed by Covid-19 governmental social distancing guidelines. Dennis, I apologize for any inconveniences which you might have experienced during your stay with us and when you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay which every guest deserves. Sincerely, Jack Hunt Clarion Inn Channelview

Dear John: I apologize for any inconveniences which you might have experienced during your stay at our hotel. In the State of Texas Covid-19 guidelines, primarily as related to social distancing, from the State (Governor), County (Judge) and City (Mayor & City Council) have temporarily closed our Restaurant, Lounge, Swimming pool, Exercise center & Business center for public safety reasons. The swimming pool is simply not large enough to properly distance and masks are not a reasonable option in a wet environment. Covid-19 social distancing is the reason that many entire Texas businesses are still not just partially closed but fully closed. We look forward to the time when Covid-19 guidelines once again allow us to fully provide those services which we have normally provided in the past. John, again I apologize for your inconvenience and hope that you will consider staying with us again in the future. Sincerely, Jack Hunt Clarion Inn Channelview

We appreciate that you have provided a review of your stay at our Channelview hotel. Unfortunately we did overlook making a response to your comments but we decided that even late, a response is appropriate. Improvements are planned for the future which we expect will give a quality stay for each guest. Our Lounge & Restaurant are closed by Covid-19 but when the Covid-19 guidelines allow for full occupancy we will consider reopening both units. Again, thank you for your review and nice rating. If you plan to be in the Channelview area in the future, please consider staying at our hotel so that we might have another opportunity to provide the quality stay which every guest deserves. Sincerely, Jack Hunt Clarion Inn Channelview

Thank you so much for your feedback , we appreciate it !

Thank you so much for your feedback , we appreciate it !

Thank you so much for your feedback , hope to see you again.

Thank you so much for your feed back , we appreciate it!

Thank you so much for your feedback! Hope to see you soon.

Dear Justin:Thank you for telling us about your time with us and that we have trained our staff to help guests have a pleasant stay.We do have plans for 2024 which require more investments in the property with the ultimate goal of making the hotel better than it ever was before. It will take a bit of time but we are hard at work making improvements which make all of our guest's stays more pleasant and enjoyable.Justin, thank you again for your positive comments. When you are next in the Channelview area please come by for another visit.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Tan:We appreciate that you have taken the time to review your recent stay with us. We especially like when a guest goes into depth, as you did, as to why they like our hotel.The first thing the new owner did was to begin to renovate rooms while making other improvements as time permitted. While many improvements have been made we still have a ways to go. We have a plan for 2024 which we believe will make our accommodations better than ever before.Tan, when you are in our area again please consider stopping in for another visit--give us another opportunity to provide the quality stay which every guest is seeking.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Glenn:We appreciate that you have taken the time to rate your stay at our hotel. A 4 of 5 rating is not bad but we will keep trying to raise that to 5 of 5.We have undertaken many projects under our new owner, the most important was to begin renovating our guest rooms. Under our 2024 plan we have many more improvements to make with the end goal being to make our accommodations better than ever before.Glenn, when you are in the area againlplease consider staying with once more so that we might another opportunity to provide the quality stay deserved by every guest. Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Alyssa:We thank you for taking the time to tell us about your recent at our hotel. A rating of 4 of 5 is pretty good but we look forward to when we can make it 5 of 5.Our new owner had many improvements on her mind when she first came in. and the first project was renovating what matters most to guest--guest sleeping rooms. Not all have been renovated yet but we are working on it while making other improvements. Over the rest of 2024 we have a plan which we believe will make our accommodations better than ever before.Alyssa, when you are again the Channelview area please consider stopping in for another visit so that we might have another opportunity to provide the quality stay every guest is seeking.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Darrion:Thank you for taking the time to review your stay with us.Under new ownership the first thing that was taken was to begin to renovate our guest rooms. That is an ongoing process but we are hard at work trying to get all of the rooms renovated while making other improvements as time permits. We have a plan for 2024 which we believe will make our accommodations better than ever before.Darrion, when you are next in the Channelview please consider staying with us once again so that we might have another opportunity to provide the quality stay sought by every guest.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Rohith:We appreciate that you have taken the time to tell us about your recent stay at our hotel.We have many improvements projects underway, starting with renovating our guest rooms, which is still ongoing. We have a plan for 2024 which we believe will make our accommodations better than ever before.Rohith, when you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay which every guest deserves--and may your next visit be an even more pleasant one.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Amber:It sounds as if you have a pleasant visit and we are glad that you did so. Thank you for telling us about your stay.It sounds as if you were in one of our renovated rooms. We have not yet renovated every rooms but we are working on doing so--it will just take us a little more time. For 2024 we have a plan which we believe will make every feature on the property better than it was before. Give us a bit more time and watch what we do.Amber, we hope to see you again soon and we will try to make your next visit an even more pleasant one than the one before.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Mr. Wieder:We appreciate that you have taken the time to tell us about your recent stay at our hotel and to give us such a nice rating.Under new ownership our first major project was to begin to renovate our guest rooms, an ongoing project, while making other improvements as time permitted. We have a plan for 2024 which we believe will make our accommodations better than ever before.Gerne, when you are next in the Channelview area please consider staying with us once more so that we might have another opportunity to provide the quality stay which every guest deserves and may your next visit be an even more pleasant one.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Lisa:We appreciate that you have given us such a nice rating and that you have taken the time to review your recent stay at our hotel.Our new owner has us doing many things to make everything better & more comfortable for our guests, including renovating our guest rooms. We have a plan for 2024 which we expect will make our accommodations better than ever before.Lisa, when you are next in the Channelview area pleas consider staying with us once more so that we might have another opportunity to provide the quality stay which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Ian:We appreciate that you have taken the time to rate your stay with us and that you have given such a nice rating.Our main project to renovate all guest rooms is still underway and we are making other improvements when time permits. We have a plan for 2024 which we believe will make our accommodation better than ever.Ian, please consider staying with us once again when you are next in the Channelview area so that we might have the opportunity to provide the quality stay which every guest deserves.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Christy:Thank you for taking the time to rate your stay at our hotel.We have many projects underway to improve our property. We have a plan for 2024 which we believe will make our accommodations better than ever before.Christy, when you are next in the Channelview area pleas consider staying with us once again so that we might have another opportunity to provide the quality stay which every guest is seeking.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Ian:We appreciate that you have taken the time to submit a rating for your stay at our hotel. We are also glad that you could give us such a high rating.The new owner's first project, an ongoing project, was to renovate the guest rooms while making other improvements as time permitted. We have plans for 2024 which we believe will make our accommodations better than ever before.Ian, thank you once more for your great rating. When you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay sought by every guest.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Renee:We appreciate that you have taken the time to tell us about your recent stay at our hotel and that you had such a positive experience. We extend condolences for your loss.Under new ownership the first project by the new owner was to begin to renovate the guest rooms, an ongoing project, while also making other property improvements as time permitted. We have plans for 2024 which we believe will make our accommodations better than ever before.Renee, thank you once more for your positive comments. When you are next in the Channelview area please consider staying with once again so that we might have another opportunity to provide the positive sought by every guest.Sincerely,Mile LianGeneral ManagerGreentree Channelview

Dear Tychiecus:We appreciate that you have taken the time to rate your stay at our hotel.The first thing our new owner did was to start renovating the guest room while making other improvements as time permitted. It is still an ongoing process but we are hard at work renovating all of our guest rooms. We have a plan for 2024 which we believe will make our accommodations better than ever before.Tychiecus, when you are next in the Channelview area please consider staying with once again so that we might have another opportunity to provide the quality stay sought by every guest.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Konstantin:We appreciate that you have taken the time to tell us about your recent stay at our hotel.The first thing our new owner did was to start renovating the guest rooms. This is still a work in progress but we are hard at work trying to renovate every guest room while making other improvements such as new ice machines, washers, dryers, etc. We have a plan for 2024 which we believe will make our accommodations better than ever before. Konstantin, when you are next in the Channelview area please consider staying with us once more so that we might have another opportunity to provide the quality stay which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear James:We appreciate that you have taken the time to tell us about recent stay and to give us such a nice review.Under new ownership we immediately began renovating the guest rooms, which is an ongoing process. We increased the lighting in crucial areas of the parking lot, increased our security arrangements & have added new washers, dryers & ice machines. We have a plan for 2024 which we believe will make our accommodations better than ever before.James, when you are next in the Channelview area please consider with us once again so that we might have another opportunity to provide the quality which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Eric:We appreciate that you have taken the time to tell us about how you enjoyed your recent stay at our hotel.It takes time but we are on track to eventually renovate all of our guest rooms. As we do so the rooms are classified as Nonsmoking & eventually we will become an all nonsmoking hotel. As we continue to make other improvements as time permits we have added a 2nd laundry room. We are evaluating adding Smart TV's to our guest rooms as well. We have not totally committed to Smart TV's but this trial period will determine what we do regarding the room TV's. If we chose that option property wide, the Smart TV's provide an expanded viewing experience for our guests. We have a plan for 2024 which we believe will make our accommodations better than ever before.Eric, whenever you are next in the Channelview area please consider staying with one more so that we might have another opportunity to provide the quality stay which every guest--and keep an eye open for more improvements which the owner has planned.

Dear Ian:We appreciate that you have taken the time to tell us about your recent stay at our hotel.We continue to renovate our guest and to make other improvements as time permits. We have a plan for 2024 which we believe will make our accommodations better than ever before.Ian, thank you for your excellent rating. Please consider staying with us once again when you are next in the Channelview area.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Chloe:Thank you for taking the time to rate your stay with us.We are still hard at work renovating our guest room while making other improvements while time permits. As we move into the new year 2024 we have a plan which we believe will make our accommodations better than ever before.Chloe, we hope that whenever you are in the Channelview area that you will consider staying at our hotel once more. We want every opportunity to provide the quality stay which every guest should have.Sincerely,Mike LianGeneral ManagerGreentree Chanelview

Dear Lorena:Thank you for taking the time to submit a review of your time with us.Under new ownership we are in the process of renovating our guest rooms while making other improvements as time permits. We have a plan for 2024 which we believe will make our accommodations better than ever before.Lorena, when you are next in the Channelview area please consider staying with us once again so the might have another opportunity to provide the quality stay deserved by every guest.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Kasi:Thank you for taking the time to tell us about your recent stay at our hotel.Under new ownership the first major project was to renovate the guest rooms, which is an ongoing project, while making other improvements as time permitted. We have a plan for 2023/ 2024 which we believe will make our accommodations better than ever before.Kasi, again thank you for your excellent rating. When you are next in the Channelview area please consider staying with us again so that we might have another opportunity to provide the quality stay which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Kati: We appreciate that you have taken the time to rate your stay with us.Our first major project under new ownership was to begin to renovate our guest rooms while making other improvements as time permitted. The guest room renovation is an ongoing project but we are hard at work to have 100% renovation. We have a plan for 2024 which we believe will make our accommodations better than ever before.Kati, when you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay sought by every guest.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Jose :Thank you for taking the time to rate your stay at our hotel. We are still hard at work renovating our guest rooms while make other improvements at time permits. We have a plan for 2024 which we believe make our accommodations better than ever before. Jose, thank you again for staying with us. When you are next in the Channelview area please consider staying with us once again so that we might have an opportunity to provide the quality stay deserved by every guest. Sincerely, Mike Lian General Manager at Greentree Channelview.

Dear Kasi :Thank you for taking the time to rate your stay at our hotel. We are still hard at work renovating our guest rooms while make other improvements at time permits. We have a plan for 2024 which we believe make our accommodations better than ever before. Kasi, thank you again for staying with us. When you are next in the Channelview area please consider staying with us once again so that we might have an opportunity to provide the quality stay deserved by every guest. Sincerely, Mike Lian General Manager at Greentree Channelview.

Dear Daniel:Thank you for taking the time to rate your stay at our hotel.We are still hard at work renovating our guest rooms while make other improvements at time permits. We have a plan for 2023/ 2024 which we believe make our accommodations better than ever before.Daniel, thank you again for staying with us. When you are next in the Channelview area please consider staying with us 0nce again so that we might have an opportunity to provide the quality stay deserved by every guest.Sincerely,Mike LianGeneral ManagerGreentree Channelview

Dear Christy:We appreciate that you have taken the time to tell us about your recent stay with us.We have many projects underway to make our accommodations better than ever before, including our first major project which was to renovate our guest rooms. This is still an ongoing project.Christy, when you are next in the Channelview area please consider staying with us once again so that we might have another opportunity to provide the quality stay which every guest deserves.Sincerely,Mike LianGeneral ManagerGreentree Channelview