Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 282 de 1003 opiniones" "
10 - Excelente
282
Evaluación: 8 - Bueno. 347 de 1003 opiniones" "
8 - Bueno
347
Evaluación: 6 - Aceptable. 201 de 1003 opiniones" "
6 - Aceptable
201
Evaluación: 4 - Mediocre. 91 de 1003 opiniones" "
4 - Mediocre
91
Evaluación: 2 - Terrible. 82 de 1003 opiniones" "
2 - Terrible
82
7,6/10
Limpieza
7,8/10
Personal y atención
7,0/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Alma
Viajó con su pareja
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusta limpio
Alma
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Alma,Agradecemos sus comentarios sobre la limpieza de nuestras instalaciones. La satisfacción de nuestros huéspedes es nuestra prioridad, esperamos darle la bienvenida en el futuro para que disfrute de una experiencia aún más placentera en nuestro hotel. ¡Gracias por compartir su opinión con nosotros!
10/10 Excelente
Sergio
4 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Sergio
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 6 mar. 2024
Hello Sergio,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.
8/10 Bueno
Alma
9 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy limpio y son amables
Alma
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 13 sept. 2023
Hello Alma,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
10/10 Excelente
Vianka
Viajó con su familia
19 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo bien
Vianka
Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 21 jun. 2023
Hi Vianka,Thank you for sharing this review, and we welcome you to visit us again anytime!
10/10 Excelente
Alma
Viajó con su pareja
26 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Son amables limpio y está cerca de tiendas Restaurant y feria de kemah
Alma
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 27 abr. 2023
Hi Alma,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.
8/10 Bueno
Nohelia
Viajó con su familia y niños pequeños, Viajó con su familia
19 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien
Nohelia
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 21 mar. 2023
Hello Nohelia,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
8/10 Bueno
Cliente verificado
Viajó con su familia
26 jul. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Could be better
The hotel was ok, but the pool needed a well cleaning, and also the room needed cleaning (carpet was dirty and in the corners you could see trash from the previous people. The beds were comfy and overall was ok .
Cliente verificado
Se hospedó 2 noches en julio de 2021
8/10 Bueno
ROSA MARTHA
15 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ROSA MARTHA
Se hospedó 1 noche en septiembre de 2019
2/10 Terrible
Maicon Jesus
10 jul. 2019
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad
Maicon Jesus
Se hospedó 1 noche en julio de 2019
6/10 Aceptable
Cliente verificado
13 sept. 2016
Le gustó: Comodidad de la habitación
Cliente verificado
6/10 Aceptable
Cliente verificado
23 jul. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
comodo
Hotel cumple su proposito para dormir y es comodo
Cliente verificado
8/10 Bueno
Marco
17 may. 2013
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Marco
2/10 Terrible
Roxana
Viajó con su familia
2 may. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very rude
Roxana
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 2 may. 2024
Hello Roxana,We apologize for any inconvenience caused and will address this matter with our team promptly to ensure high standards of service for all our guests. Thank you for sharing your feedback with us.
8/10 Bueno
sammie
Viajó con su pareja
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the fact that it was close to Kemah Boardwalk. Service was great and quickly.
sammie
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Guest,Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed our convenient location near Kemah Boardwalk and that you received great and prompt service during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another enjoyable visit in the future.Sincerely, Hotel Manager
10/10 Excelente
Vanette
Viajó con su familia, Viajó en grupo
27 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice. The atmosphere was great and friendly.
Vanette
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 30 abr. 2024
Hello Vanette,We are delighted to hear that you enjoyed the atmosphere and found our staff friendly during your stay. Thank you for taking the time to share your positive feedback with us. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know.
6/10 Aceptable
Freda
26 abr. 2024
Le gustó: Limpieza, personal y atención
Advertisement stated indoor pool- yet unheated- unusable. Air conditioner sounded like I had a jet engine in the room. Street construction blocked the drive. The room was very clean and the staff was amazing, very professional and kind.
Freda
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Freda,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and cleanliness. We apologize for any inconvenience caused by the pool temperature, air conditioner noise, and street construction. Your comments will be shared with the relevant teams for their awareness and improvement efforts. We hope to have the opportunity to welcome you back in the future.
4/10 Mediocre
Eliazar
2 abr. 2024
No le gustó: Limpieza
Low maintenance
Eliazar
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 4 abr. 2024
Hello Eliazar, We strive to provide a comfortable stay for all our guests. Feel free to reach out to our management team with any further feedback on your recent experience.
10/10 Excelente
Genita
Viajó con su familia
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good for the price
Indoor Pool was freezing cold
Genita
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 2 abr. 2024
Hello Genita, We appreciate your feedback on the value offered at our hotel. We regret to hear about your experience with the indoor pool temperature. Guest comfort is a top priority, and we will forward your comments to our team for review and improvement.
10/10 Excelente
Wilfredo
Viajó con su familia y niños pequeños
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was every clean
Wilfredo
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Wilfredo,We appreciate your feedback on the cleanliness of our hotel. Our housekeeping team works diligently to ensure a pleasant stay for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.
2/10 Terrible
Serena
Viajó con su familia y niños pequeños
23 mar. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not flexible
Serena
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello Serena,We apologize that our hotel did not meet your expectations in terms of flexibility. Your feedback is important to us as we strive to continually improve our guest experience. Feel free to contact management directly to discuss your concerns in more detail.
10/10 Excelente
Christene
21 mar. 2024
The staff was very friendly an helpful. The hotel was located conveniently. The vending machines did not work on none floors. But all in all a very nice clean hotel an fair priced
Christene
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Christene,We appreciate your kind words about our friendly staff and convenient location. Your feedback regarding the vending machines is duly noted for further improvement. We are glad you found our hotel clean and fairly priced during your stay. Thank you for sharing your experience with us.
10/10 Excelente
elizabeth
21 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the staff!
elizabeth
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello elizabeth,We are delighted to hear that you enjoyed the service provided by our team members during your stay. Your kind words will be shared with our staff. Thank you for choosing our hotel, and we hope to welcome you back in the future.
8/10 Bueno
Jamie
Viajó con su pareja
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Jamie
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Jamie, We appreciate your feedback and are sorry to hear about the issues you experienced during your stay. Your comments help us improve and provide a better experience for all our guests in the future. We hope you will consider giving us another chance to exceed your expectations on your next visit.
6/10 Aceptable
Griselda
Viajó con su familia y niños pequeños
13 mar. 2024
Le gustó: Personal y atención
The front desk guys were very nice. There were a few things i didnt like. We stayed 2 days and housekeeping didnt clean or do our beds the 2nd day. We had to ask for extra towels. The breakfast was also limited. They only had a few muffins left and then 2nd morning there was only 1 muffin in the bin. There was no syrup for the waffles. I asked for syrup and he said they ordere but hadnt gotten yet. The pool was super cold. The jacuzzi wasnt on or hot either. The rooms were ok.
Griselda
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Griselda, We appreciate you sharing your experience with us. We encourage guests to reach out to our management team for a more thorough investigation into the matters you've mentioned. Your feedback is important for our continuous improvement. Thank you for choosing to stay with us; we hope to welcome you back in the future.
8/10 Bueno
Alberto
Viajó con su familia y niños pequeños
13 mar. 2024
Le gustó: Personal y atención
Bfast was only waffles & cereal. No syrup & out of milk, no fresh fruit or juices.
Room smell & wasn’t wipe down the greatest.
Pool water was very cold & hot tub not working.
Alberto
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Alberto, We appreciate your feedback and regret to hear about the challenges you encountered during your stay. We will share your comments with the appropriate teams for further review and improvements. Our aim is to enhance the guest experience, and we thank you for bringing these concerns to our attention.
2/10 Terrible
Kasie
3 mar. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kasie
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Kasie, We are sorry to hear that your experience did not meet your expectations. Please reach out to us directly to discuss any specific concerns you may have from your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
10/10 Excelente
Heribert
1 mar. 2024
Heribert
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 mar. 2024
Hello Heribert,We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back again soon for another fantastic stay!
10/10 Excelente
elizabeth
Viajó con su pareja
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
elizabeth
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Hello elizabeth,We appreciate you taking the time to provide your feedback. Our team values all comments to continuously enhance the experience for all guests. Should you have any further concerns, please contact our management directly for assistance. Thank you for choosing to stay with us.
10/10 Excelente
elizabeth
Viajó con su pareja
28 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in was smooth, staff is very friendly and helpful. I think I will continue to stay on my trips to this area in the future. For the price you can’t beat it.
elizabeth
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 1 mar. 2024
Hello elizabeth,We are delighted to hear that you enjoyed your stay with us and that our team provided you with exceptional service. It's wonderful to know that you found our hotel to be great value for the price. We look forward to welcoming you back on your future trips to the area.
6/10 Aceptable
miguel
Viajó con su pareja
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not bad but you get what you pay for ,if they would work on their breakfast included. I would give them a better review.
miguel
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 21 feb. 2024
Hello miguel, We appreciate your feedback regarding our breakfast offerings and will share it with our team for future improvements. Our goal is always to enhance our guests' experience and we hope you give us another chance to exceed your expectations.
10/10 Excelente
Gail
Viajó con su pareja
12 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No soap or shampoo, you have to ask for it .
Gail
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 ene. 2024
Hello Gail,Thank you for your feedback regarding the availability of amenities in your room. We apologize for any inconvenience you experienced during your stay. Our team strives to provide a seamless experience for all guests and we appreciate you bringing this to our attention. We take your comments seriously and will address this with our housekeeping department to ensure the necessary supplies are readily available in each room moving forward.
6/10 Aceptable
Alexander-Leonhard
2 ene. 2024
.
Alexander-Leonhard
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 1 feb. 2024
Hello Alexander-Leonhard, We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five-star experience.
2/10 Terrible
Robert
28 dic. 2023
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 1 feb. 2024
Hello Robert, We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to us directly so we can address your concerns and make improvements based on your feedback. Our team is here to ensure our guests have a comfortable and enjoyable stay. Thank you for choosing our hotel, and we hope to have another opportunity to better serve you in the future.
2/10 Terrible
Robert
28 dic. 2023
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 31 dic. 2023
Hello Robert,We're sorry to hear that your experience at our hotel was not up to your expectations. We value all guest feedback and would appreciate it if you could reach out to us directly with any specific concerns you may have had during your stay. We would love the opportunity to address them and improve our services.
10/10 Excelente
Lisa
Viajó con su familia
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I stay at this hotel several times a year. I like to stay in the same room on the first floor. The staff are very accommodating to see that I am assigned my favorite room.
Lisa
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Hello Lisa,Thank you for being a loyal guest and for sharing your positive experience with us. We appreciate your preference for staying in the same room and our staff is always happy to accommodate your request. We look forward to providing you with excellent service during your future visits.
2/10 Terrible
Francisco
3 dic. 2023
Francisco
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Hello Francisco,We apologize for any inconvenience you may have experienced during your stay with us. Your satisfaction is our top priority, and we would like to learn more about what happened. Please reach out to us directly so that we can address your concerns and ensure a better experience in the future. We appreciate your feedback and hope to have another opportunity to exceed your expectations.
6/10 Aceptable
Amber
27 nov. 2023
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
There was no breakfast worth eating the orange juice was hot and hardly anything offered at all they def need to improve breakfast, big time. The elevator was out which made someone with asthma struggle going up and down stairs. Would not stay here again
Amber
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 30 nov. 2023
Hello Amber,Thank you for sharing your experience with us. We apologize for any inconveniences caused by the breakfast offerings and the elevator being out of service during your stay. We appreciate your feedback and will take this into consideration to make improvements. Please feel free to contact management directly to discuss this matter further.
8/10 Bueno
Diane
Viajó con su pareja
13 nov. 2023
Le gustó: Limpieza, personal y atención
The property was clean and a great value for the cost. The only thing is that the elevator was out the entire time we stayed. We stayed on the 1st floor so it was fine
Diane
Se hospedó 5 noches en noviembre de 2023
Respuesta de Manager el 16 nov. 2023
Hello Diane,Thank you for sharing your feedback with us. We are delighted to hear that you found our property clean and a great value for your stay. We apologize for any inconvenience caused by the elevator being out during your visit. Please be assured that we are constantly working to improve our facilities and appreciate your understanding.
2/10 Terrible
Cliente verificado
Viajó con su familia
13 nov. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Smelled terrible. Front desk guy was annoying and a smart-ass.
Room did not feel clean. Elevator did not work.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 15 nov. 2023
Dear Guest, We're sorry to hear about your experience during your stay with us. We strive to provide our guests with a pleasant and comfortable stay, and it's disappointing to hear that you found the odor unpleasant and the front desk service less than satisfactory. We take cleanliness very seriously and will address this with our housekeeping team. In regards to the elevator, we apologize for any inconvenience caused and have already contacted the maintenance team to resolve the issue. Thank you for bringing these matters to our attention.
8/10 Bueno
Richard
11 nov. 2023
Le gustó: Personal y atención, comodidad de la habitación
Handicap Unfriendly
the property was in decent condition but the elevator was out of service and for a 3 story motel that is no positive. the breakfast bar was Spartian. It lacked basic sugar substitutes and the only creamer was french vanilla.
Richard
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 14 nov. 2023
Hello Richard,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the elevator being out of service during your stay. We appreciate your feedback regarding our breakfast bar and will take it into consideration to improve our offerings. We understand your concerns and hope you had an otherwise enjoyable stay with us.
10/10 Excelente
terry
6 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
terry
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 8 nov. 2023
Hello terry,Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience at our hotel. We strive to provide exceptional service to all of our guests, and we're glad to hear that we exceeded your expectations. If you have any further comments or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back again in the future.
2/10 Terrible
Kevin
24 oct. 2023
No le gustó: Personal y atención
Avoid this hotel
Front desk person missing for 15 minutes at check in
Breakfast is mini muffins and cereal
Coffee was watery and smelled like fish
Kevin
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 26 oct. 2023
Hello Kevin, We apologize for the inconvenience caused during your check-in. We appreciate your feedback regarding the breakfast and coffee, and we will share it with our team to make necessary improvements.
10/10 Excelente
Stephanie
Viajó con su familia
22 oct. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
The stay was great comfortable bed sofa was outdated
But other than that it was great
Stephanie
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 25 oct. 2023
Hello Stephanie,We appreciate your feedback and are glad to hear that you had a great stay overall. We will make a note of your comments regarding the sofa and take them into consideration for future updates. Thank you for choosing our hotel.
4/10 Mediocre
Lynda
Viajó con su familia
18 oct. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Road construction right outside entrance. Elevator not working. Carpets need vacuumed. Walls had chipped paint
Lynda
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 21 oct. 2023
Hello Lynda, We apologize for the inconvenience caused by the road construction and elevator issue. We appreciate your feedback regarding the carpets and walls and will address these concerns promptly.
10/10 Excelente
Shelly
Viajó en grupo
18 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The stay was very convenient to the boardwalk. The hotel itself was very clean and staff very friendly.
Shelly
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 20 oct. 2023
Hello Shelly,Thank you for your kind words! We take pride in our cleanliness and ensuring that our staff are friendly and helpful. We hope to welcome you back soon for another convenient and enjoyable stay.
6/10 Aceptable
Yvette
13 oct. 2023
Reasonable price and close to Kemah
Yvette
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hello Yvette,Thank you for your feedback! We're glad to hear that you found our hotel to be reasonably priced and conveniently located near Kemah. We hope you had a great stay and look forward to welcoming you back soon!
8/10 Bueno
Richard
Viajó por negocios
12 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Richard
Se hospedó 4 noches en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hello Richard,Thank you for your review! We appreciate your positive feedback and are glad to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.
2/10 Terrible
Brian
11 oct. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Management was horrible…
Brian
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 14 oct. 2023
Hello Brian ,Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel management during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
4/10 Mediocre
Steven
Viajó con su familia
8 oct. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Mold in the ceiling, dirty floors
Steven
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 10 oct. 2023
Hello Steven ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
6/10 Aceptable
Elizabeth
Viajó con su pareja
8 oct. 2023
Le gustó: Limpieza, personal y atención
Good basic hotel.
Elizabeth
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 10 oct. 2023
Hello Elizabeth ,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.